Visited on a Friday evening and was able to be seated right away with no wait. The waitress was attentive and helpful walking me through the menu and picking out some items that were gluten free. I chose to get the veggie burger with fries and my boyfriend got the outlaw burger smashed with eggplant fries. The veggie burger was made in house and excellent, but definitely needed two hands and many napkins to eat. It was the perfect amount of spicy. The fries are shoe string and crispy and delicious. They also had fantastic, soft gluten free buns which is rare to find. My boyfriend enjoyed his burger, too. He also loved my fries (typical) and his fries. My boyfriend also got a strawberry milkshake that he said was excellent. I had a strawberry mojito and it was STRONG but good. Definitely made the drink worth the money. The only thing I didn't like on the plate was the pickles. The waitress said they were made in house "bread and butter" style but they kind of just tasted like honey. I'm a pickle lover and these ones did not do it for me. The resturant itself was comfortable (with their own parking lot which is rare in West Hartford) but I didn't love the layout. It kind of reminded me of a church community center with a bunch of tables in a basement and not the best artwork. Compared to other Max locations, this one's decor was a little lack luster. I also did not love that there was a charge to have my fries prepared in a separate gluten free fryer. That being said, this was a solid, higher end burger restaurant with a unique menu and plenty of non-burger options. read more

Max Burger - Veggie Burger on a gluten free bun with fries - Burgers Near Me - West Hartford, Connecticut

See all

Not quite as good as our last visit but still a better than average place in terms of food quality and selection, service and atmosphere. The Shawarma bowl was quite good. The Shroomami burger was good, not great. Could have had more mushrooms and cheese. They have a decent sized parking lot so if you get there a little early you could snag a place and not have to pay for on street parking. read more

Max Burger - Fried chicken sando. Hot, crunchy, delish. Fries were right out of the fryer! Excellent! - Burgers Near Me - West Hartford, Connecticut

See all

Yesterday my wife & I joined our friends from Newington Ct. The wives each ordered the LOBSTER ROLL. $35.00 for barely 6 inches of meat. They both said it was awful. The bread was STALE. The quality of the lobster was not good. They said never order anything from this establishment but burger. I had the 8 ounce burger. I asked for it to be cooked medium and it was. I didn't get any cheese or sides. I ordered a Stella beer. My meal was great! read more

This place is seriously never a miss. Every time I come here, it hits the mark no exceptions. The burgers are hands down some of the best I've had, always cooked perfectly and full of flavor. And the spinach and artichoke dip? Absolutely addictive. It's creamy, well-seasoned, and just the right balance of cheesy and savory. The ambience is another reason I keep coming back. It has such a great vibe , welcoming, and perfect whether you're going out with friends or just want a solid meal in a good atmosphere. And I have to mention the waitressing is always on point. Friendly, attentive, and genuinely makes the experience even better. You can tell they care about the customers. Overall, this spot never disappoints. Consistently amazing food, great energy, and top-tier service every single time. read more

Max Burger - Spinach Artichoke Dip - Burgers Near Me - West Hartford, Connecticut

See all

I went here with a large group and the service was great. They have plenty of room to accommodate us and the food/drinks came out quickly. There is a lot of different parking in the area but can be a pain when busy. I got the loaded tots for an appetizer which were great. They were flavorful and a bit spicy. I got a chocolate milkshake, which was delicious. It wasn't too heavy to drink with my meal. I ordered the cauliflower shawarma bowl, which was very flavorful. The prices were generally reasonable for the area read more

See all

Mouthwatering burgers!! Their food was hands down amazing, I had their loaded baked potato soup as an app and it was delicious! Our server was attentive, and it was a very clean dining area! A couple critiques we did have was my burger was ordered medium however was more medium rare, and there was a natural gas/propane smell that we mentioned to the employees. Overall would come again but I would order medium well and I'll bring a gas meter (only joking there could've been an ulterior explanation for that smell). read more

Max Burger - Burgers Near Me - West Hartford, Connecticut

See all

What a burger! Our mid-afternoon lunch at Max Burger was delish! The Maple Whiskey burger was layered with flavor-a special maple whiskey sauce, blue cheese, caramelized onions, arugula and applewood smoked bacon. The drippy moist burger was cooked perfectly medium. Loved the skin on fries, too. Everyone at our table was raving. We thoroughly enjoyed sitting outside on their large outdoor patio, too. They have beer, wine and spiked milkshakes! I hope to be able to return one day! read more

See all

This location is huge ! Lots of seating . They do have family style seating that accommodate up to 20 people . Our waitress was awesome . Very attentive! Good came out fast and piping hot . We loved everything we ordered . Not one complaint ! Drinks are expensive but well poured ! You won't be disappointed. read more

See all

Great ambience and good food. My son has a severe dairy allergy and the staff were very thorough with checking the menu to see what he could eat. We were in town visiting a friend and I think we will be returning the next time we are there. read more

Service was good - we sat at the bar to take advantage of happy hour . Hubby got the burger - good choice always ! My nachos were a little boring but we were just popping in for a beverage. Next time I would probably order from the regular menu. In general, always reliable and many times exceptional. Not sure why I fail to review this place so often -likely because it is an institution that doesn't need reviews read more

See all

This was my first visit to Max Burger with a friend so I had no set expectations. We asked for an outside table and were seated immediately - a good start. Our server, Chase, was at our table within a minute or so and took our beverage order. I ordered the Peppercorn Burger, "pink" in the center, and French fries. Both were cooked to perfection. Truly, one of the best burgers I have had in years. The FF were hot and crispy... as they should be. Throughout our meal Chase stopped by several times to ask how our food was and did we need anything else. He filled my water glass several times without being asked. Will I return? Absolutely! Great food and service and fairly priced. read more

Ordered the blackened shrimp tacos minus the lime -cilantro slaw (not a cilantro fan). I did choose the cole slaw as my side and added to the tacos...so good! Our waiter was very friendly. The kitchen did miss sending out some condiments my family asked for but our server corrected it quickly. Also had the Seasonal Sangria which I enjoyed but it was a bit too sweet ...just my opinion though. My daughter who likes sangria said it was good. read more

Max Burger - Blackened shrimp tacos - Burgers Near Me - West Hartford, Connecticut

How do you change the french fries? They were perfect. Delicious. A staple item.. worth every calorie. Now... bland, possibly frozen, would rather get broccolini as a side. The grilled cheese is still decent.. Sorry MB.. you were always 5 stars for me but I never wrote a review. Changing the fries did you dirty read more

See all

Great burger spot in west Hartford that serves various styles of burgers or custom made to order. I got the All American burger on a pretzel roll with truffle fries and it was delicious. Burger was perfectly cooked to order, fries were well seasoned, and all of the other food on the menu looked good as well. Nice atmosphere in the restaurant with some light music playing, everything was clean, and service was exceptional as well. Look forward to returning and trying more of the menu. read more

Max Burger - The All American Burger - Burgers Near Me - West Hartford, Connecticut

I've been here two or three times before, but never reviewed or took photos. We went on a Saturday night and it was fairly busy but we didn't have a wait and food came out quick enough. My wife' dared to order a salad at a burger restaurant but it was very good. I stuck with a classic beef burger. I love pineapple on a burger (pizza too for that matter). Eggplant fries were some of the best I've ever had. Wish I lived closer so I could come back more often. read more

Max Burger - Big Kahuna Burger and Eggplant Fries - Burgers Near Me - West Hartford, Connecticut

See all

mismanaged. overpriced. This establishment lacks consistency, burgers cooked to temp, and a reliable dining experience. It is the worst of the "max" restaurants, and the worst restaurant experience in west Hartford. read more

Used to be one of my go to restaurants. The amount of times this place has changed their menu is insane. I get changing it up seasonally but they never bring any items back. One of my all time favorite items was their short rib taco last year and it is nowhere to be found again. So sad. I at least thought they'd bring it back for summer! Most recently we came because we know their hand cut fries are amazing. Shockingly enough our entrees came out with clearly frozen fries. The menu still says hand cut fries. Staff told us yes they definitely are not hand cut anymore. Really unsure why this decision was made. In addition, I asked for the chicken swarma wrap on a Friday night at 5:30pm and was told they had zero wraps left so I had to get a completely different entree. Unfortunately, not sure anything on the menu really will bring me back. read more

See all

I've been here a couple of times now and both times were great. The service was quick, friendly, and fast. The food came out looking and tatsing delicious. I've only dined outside on their spacious patio because the weather was great. They had the heater blasting which I requested to to be turned down because it was burning my head, other patrons agreed. I started off with a Saturday fun day glass of their Green Mind Avocado Margarita, yes, you read that right; avocado mixed into a margarita, very interesting but it worked. The drink was on the smaller side for $13 and change but it was good and I could taste the slight creaminess of the avocado. They had a good sized cocktail menu and a variety of craft beers. On this most recent visit, I had the Korean BBQ burger. OMG, juicy and flavorful; it had gochujang mayo, kimchi, onion straws, and Korean BBQ sauce. The fries were crunchy and seasoned well. I wished there were more pickled cucumber slices because those were BANGIN'. Overall, a great experience at lunch and can't wait to try out their other burgers. read more

See all

We decided to drop by Max Burger on a Sunday afternoon. We were seated right away and well attended to. Our table was clean and in a quieter part in the back of the room. Our drinks and food were served quickly. I had a Cherry Valance (rye, cherry liqueur, vanilla liqueur, black walnut bitters) and my partner had a shake special with whiskey added to it. Both were delicious. I ordered the Maple Whiskey Burger with tots and my partner had the Fatty Melt. Both were cooked perfectly and tasted great. We were very satisfied by our meals. read more

See all

Delicious food and great ambience . The burgers are amazing and most of the other foods we have tried as well

I have eaten twice at Max burger in West Hartford, Ct in the last month and both times I have come away thinking the service is terrible. To begin with, the hostesses were basically clueless from the beginning and when we were finally seated, the waitress was all business and not particularly interested. By the time the food arrived, the person (whatever you call this person) basically threw the plates on the table and left (even when we tried to explain which plate went with which person). We had to get our own silverware by robbing another table and then we were abandoned until we demanded a check. I've been a West Hartford resident for more than twenty years and I think I'm done with the place for good. read more

MAX Burger is AWESOME. This is a favorite for our family. My 8-year old is always asking to go back because their chicken tenders are homemade, and they always bring out plenty of edamame as a side, her personal favorite. As for me, standouts on the menu are their eggplant fries with a garlicky aioli, their blackened chicken tacos which are flavorful and bright, and my personal favorite, their ahi tuna burger. It has a great, tart, apple slaw and an asian fusion flair to it. A must-have side for it is their sweet potato fries, which are delightful. Their cocktails are always inventive and refreshing (and strong), and its one of the only places where you can use an app to pay with apple pay, a plus for someone who is constantly misplacing their debit card. My daughter says about her favorite restaurant: "MAX BURGER RULES!!" read more

Rustic tavern vibes inside, dressed nicely for the holidays. Your typical, "grab a burger and beer" American grill spot. Nothing extraordinary. Ordered a medium rare burger and it was charred on the bottom. Didn't realize until half way through. Welcoming and attentive service. read more

Exceptionally good food. Great choices Relaxed atmosphere. Convenient location Children welcome. I recommend a visit to experience this delightful restaurant. I'll be there again the next time I visit W Hartford! read more

Some think of it as corporate or chain or both, but the thing is, the environment is comfortable, the service is good, and the food is generally VERY well executed. Been here at least a half dozen times over the years and have been happy every time. They don't just serve one kind of burger with different toppings; they mix up the sizes, styles, and thicknesses. Translation: it's not just a copycat burger place with the same tired smash burger (which I like, but not EVERY time) and tiresome Martin's rolls (ditto). Bistro Burger: Thicker hoity-toity burger, ordered medium rare. Came out cooked to temperature, good feel, good taste. The Brie-- a block that's thicker than your iPhone--got a slight melt and contributed slight flavor, but seemed to crash the party texturewise. Bacon onion jam added to the mix nicely without standing out noticeably. Ciabatta bun, though doable, was on the firm side, compounding the discrepancy between narrower patty and wider bun. Despite these minor flaws and preference misalignments, this was still a very good burger. Flavorful and cooked perfectly, the beef was outstanding. Fatty Melt: You might think they DID pull a copycat here, because others have done a fatty melt--a burger patty between two grilled cheese sandwiches as the bun--but here every component was different. The burger was tender, flavorful, juicy even at the requested medium, and of high quality beef, not your cheap supply store issue hiding behind the gimmicky. And the grilled cheese sandwiches above and below were thin and light of bread, with crusts trimmed to help out that beef-to-bread ratio this time. Also high caliber cheese: thicker than the bread, melty, buttery, and adult. Even with every aspect clicking, the superb whole was greater than the sum of its parts. We were tempted to split another one for "dessert." Fries: Hand-cut, crisp, soft inside. Some smaller pieces, but not a problem. Onion Rings: Thin-cut rings of large diameter with thick coating of crunchy batter. Not the seafood shack type I love, but not the beer batter type I don't love. Decent. Burgers on previous visits have been even better. Go big, go small, go try something new. But go. For just a little more than the cost of Five Guys, you can have an adult experience and beef that's sourced and cooked with pride. read more

See all

High quality burgers. We typically get the sauce on the side instead of on the burgers. Generous portion of fries. We typically get one order with fries to share while my wife gets a vegetable side. Nice atmosphere and available parking. Friendly service. Fairly priced. read more

Another amazing happy hour visit. Our server, Meg was too notch. A++ service as always. There's an update to our beloved happy hour. 2.50$ all beef hot dogs. This weeks special was a Memphis dog. Still in love with their short rib. Get it added to everything you can! read more

See all

We stopped by Max's Burger in West Hartford for lunch this weekend and had a great experience. Very friendly and attentive staff. We lucked out and didn't have to wait and got a booth. The place was hopping on Saturday around 1pm. The menu had a lot of really good-sounding comfort food items, burgers, tacos, mac and cheese, etc. I had the burnt ends for an appetizer and they were incredible! For my entree I opted for the fried chicken taco's with rice, and I was very pleased. Well cooked and well seasoned chicken with all the fixings on two soft corn taco tortilla. They had a pretty good selection of beers on draft too. Parking was a little tough, the lot is pretty small. Luckily there was some street parking. They even had a few vegetarian friendly options as well, like an Impossible burger. We had a great time, good food, fast and friendly service. I honestly couldn't ask for anything better. read more

I just came from max burger about a hour ago I order the American burger, with lettuce, cheese, mayonnaise ketchup asked for well done when I receive my burger, the burger was red with coming blood coming out of it .I brought the burger back I waited another 15 minutes just to receive the same bloody burger. I was so upset that I didn't even want my money back. read more

Been here many times over the last decade or so. Pretty much a sure thing for good food. So, we went there last night. Burgers were good but the service was terrible after our food arrived. Waitress disappeared. Twenty minutes or so later we asked another server to find her. She came to the table, finally, and blamed the management for making her do other things at the bar. She then left and came back with some water (our glasses were empty). Then, she diappeared again. Much later, she came back and asked if we wanted the check. Not, would you like dessert. So, we told her we wanted dessert at which time she brought dessert menus. Then, gone again after taking our dessert order. After way too long, and no dessert, we asked for the manager who then waited on our table for dessert. She also brought the bill and offered to comp our desserts. Too pissed to be gracious so we turned her down. She comped one dessert, anyhow. We like Max Burger alot and are not put off by one terrible waitress. Next time we dine there, we hope our errant waitress is absent. read more

We used to come to Max Burger all the time but sadly I feel like the quality has progressively been going down. Today's experience was the most disappointing because they changed their fries from being hand-cut to frozen. Their hand-cut fries was one of the main reason we still went to Max Burger, but now that those are gone I'm not sure how often we will be returning. Oddly, the menu still says "hand-cut fries," so I thought maybe they just ran out today but our waitress and confirmed these are their new fries. Apparently they made the decision to replace them because the hand-cut fries were inconsistent, but I think this is a very poor and unfortunate decision. They were also out of wraps at 6PM on a Friday. read more

Max Burger - New fries (not hand-cut anymore?) - Burgers Near Me - West Hartford, Connecticut

See all

The feel in this place is a relaxed rustic energy. I love the decor, lighting, spacing of tables, and the overall feel. It's exactly what I would expect for a good burger bar. The Onion rings were off the hook! The pseudo Russian dressing sauce on the side was very tasty. We both had a Texican burger, mine had no cheese. The burger was big, tough to eat for a small mouth. The burger was cooked exactly as requested and was super juicy and flavorful. The service was incredibly friendly, accurate, and well-timed. I will definitely be going back. Breaking a diet for this place is well worth it. Remember to tip well. read more

Food was really enjoyable and the restaurant is a pretty relaxed vibe. The service was a little slow, but friendly. Overall, we had a great food experience, but many tables around us were complaining about meals and sending them back, so maybe we got lucky? I'll definitely go back and give them another try. read more

Max Burger - Fatty Melt with onion rings. - Burgers Near Me - West Hartford, Connecticut

First time here, cute place. Restaurant is in the center of charming West Hartford with either on street (metered) or a lot on the side of the building. Walked in for happy hour/really late lunch. We sat immediately at a high top in the bar, which I regret because the seats are pretty close and the girls at the table behind us, one girl her speaking voice was yelling every word. Bartender acknowledged us immediately and came right over with water and asked for beverages, of course I ordered a Bloody Mary! There was a happy hour menu with various yummy items to choose from and at great prices. We went for the spinach artichoke dip appetizer. The dip was creamy and piping hot, not too many chunks of artichoke but very tasty and With a plentiful pile of chips. We unfortunately got all of our food served at the same time. The bartender was very apologetic. I ordered the Philly short rib appetizer with a side of tater tots. The tots were salted nicely and very crispy. It also came with a side of a garlic aioli (I believe) that was good! The sandwich was shredded short rib with an aioli sauce and arugula with Gruyère cheese. It was perfect size, tender and not too messy! Hubs ordered the American burger. Came out as cooked to no order, medium (pink in the middle). He wasn't too thrilled with the char in the burger, a heavy sear. Looked like all the burgers were made that way. Although he still seemed to be happy with it he ate the whole thing (little messy but what giant burger isn't!). Both dishes were served with kettle chips as well. Had a great time good was good and all the staff was great and so nice. If your in West Hartford stop in, we'll come back. read more

See all

Wanted something laid back but in West Hartford so max burger it was. I started with the wings and spinach dip. The buffalo was pretty good. We got a mustard based sauce that I was not a fan of flavor wise but I did enjoy the texture of the wing. Crispy and juicy. The spinach dip I would never order again. Not for me. Goat cheese based I think. It's mainly cheese barely any spinach. I got a basic burger with bacon. I was not impressed. The burger was so charred on the bottom.... It was burnt. What I could savage was decent though. I do enjoy the burgers at max fish better. I'm sure it's a chef thing. The service was good even on such a busy day. She had the entire house to herself. Hats off to her. They did bring over a free dessert for my birthday. read more

See all

So it was pretty busy when we arrived. seated fairly quickly though. Server was nice. But she forgot to give us silverware and napkins. Espresso martini wasnt good. I don't think it was made with real espresso. Burger was a weird combination of a rodeo burger and a chipotle burger? With really over cooked bacon and cold fries :( Cauliflower shawarma bowl was ok, an acquired taste but not bad Flies on the table was really a turn off tho. They kept us company thru our whole meal. read more

See all

Max Burger has been one of my favorite burger places in Hartford County for years, but I live closer to some of my other favorites and rarely make it there. I recently met a friend for lunch in WHC and we decided on Max Burger. We ate on the patio, which has a very cool vibe, especially when the Sky is so blue. Service was friendly and efficient. My old fav burger is no longer on the menu. I decided on a Special Burger that I think had Sautéed mushrooms, perfectly melted Gruyère, water cress and a garlicky aioli. The burger was cooked to my requested medium rare. It was tasty and tender. The bun was fresh. The burger was as good as I remembered and the fries were good too. Five Stars read more

See all

I've been to Max Burger before and enjoyed it. last night I went with a friend, i ordered a sandwich the waitress recommended and enjoyed it (forgot the name), and my friend ordered the Mother Clucker crispy chicken sandwich. i'll start off by saying service was quick and staff is friendly. the restaurant is super chill, there's indoor and outdoor seating. i will say, the outdoor seating doesn't have any type of space heating, so we opted for indoor, as it was pretty cold out. as we were eating, my friend noticed her sandiwch felt a bit chewier than it should. since the lighting inside is pretty dim, she turned her phone flashlight on to check out what was going on and realized her sandwich was chewy because it was undercooked. her appetite was immediately ruined and she excused herself to the bathroom. our waitress came around and i explained to her what was going on. she was apologetic and said she would bring it to the back to show the chef. she came back out soon after and asked if my friend wanted another one, i said no, explained that my friend's appetite was ruined and thanked her. she said she'd take the charge off of our receipt, which was really nice. a few monents later, the manager comes by our table and was also super apologetic and asked if we wanted dessert on the house. we kindly declined and asked for our check. all in all, it was disappointing how undercooked the sandwich was, but the staff was SUPER kind and we appreciated it tons. read more

See all

I was very disappointed in Max Burger today! I hadn't return after the first visit after it soon opened many years ago. My wife and I are frequent customers of Max Oyster Bar which is one of my favorite restaurants in this area. This afternoon we tried, for the second time in many years, to have lunch at Max Burger believing they deserved a second chance and they failed us once again. Let me start off with some positives. Parking was free and the burger was made medium rare according to my instructions and the coke my wife ordered as well as my coffee were all good. The chicken sandwich my wife ordered was soggy as were her sweet potatoes fries after she specifically ask for them to be crispy. While my burger was good the slice of raw onion was represented by a few raw onion rings. I am happy I requested the barbecue sauce on the side since it tasted and looked like salad dressing. The fact that the server never came back to refill our drinks or checked to see if there were problems were bad enough. It is very doubtful that we will ever return. read more

Really good service and food here! We ordered the loaded tots, no picture because they were gone fast! I had the mother clicker, which was spicy but great. The pickles that came with it were really good, I was tempted to ask for more! The wine was flowing and the server filled our water and stayed on top of everything. Great night out here! read more

Max Burger - Burgers Near Me - West Hartford, Connecticut