I usually like coming here for lunch since it is close to my work, but last week I experienced terrible customer service. The manager was extremely rude when I asked her about my order. I also saw none of the staff wearing gloves and handling raw chicken and then giving me my order. In no moment did I see anybody washing their hands. Then I saw an employee coughing all over the place and with no mask on. After this terrible experience, I will no longer be coming here for lunch. read more

Don't come to this location! They don't give you very much food here. I purposely chose Flame broiler for lunch because I was really hungry. Majorly disappointed! And and I brought it up to the attention of the Indian guy, he accused me of lying and said I already ate most of it. What a horrible experience! read more

Today I was helped by keila at the register and she was fast and friendly. The restaurant is kept clean and the staff provide fast and great service. read more

Flame broiler is always a good go-to for a healthy meal. I love how close this is to my place so its definitely the one i go to the most. I understand things are different with Covid but how do you give out sauces with barely anything in them and then look at people like they are crazy when they ask for more... if your worried about giving out too much then maybe get bigger sized cups like some of the other stores have and ACTUALLY FILL THEM UP! read more

See all

Just had a great experience at flame broiler. The manager Michael is fantastic we're coming back again and it's going to be our new regular spot for lunch and dinner! About to eat the spicy Korean bowl and it was fantastic as well! Thank you Michael for creating an excellent dining experience!!!!! read more

I come to have quick healthy food when I cannot decide what to eat for dinner. Grilled chicken with veggies are my favorite. If you add miracle source and original spicy source, taste gets even better! read more

I had the half chicken and half beef plate. You do not think there is a lot of food, it it is a challenge to eat all of it. The brown rice is perfect and the orange gives you a nice taste at the end of the meal. read more

Rotten salad containing a dead bug. I bought a beef plate with double salad today and took it home to eat it. Half way into eating the food, I found the salad was rotten (more specifically, the purple cabbage was rotten) and there was a dead mosquito in the salad as well. I took the food back to the restaurant and received a refund. I still feel queasy. read more

Flame Broiler - This place served me rotten salad with a dead bug in it today. - Korean Near Me - Irvine, California

keila was really helpful and nice flame boiler is a really good place they are very kind and respectful and the food is also great

I love flame broiler and this one by my house is the best the staff is really sweet especially keila shout out to her and her fantastic customer service read more

Great service from Keila. Food was good as expected, this location is always clean, will be having this again!!

This is the friendliest location I've been to. I work in the plaza and I always enjoy coming here and getting friendly, quick service. Thanks, team! read more

Amazing service, delicious food, and great presentation. They have an amazing triple hot sauce and magic sauce. Never disappointed by this location. Will definitely come back next time. read more

This place is disgusting. We ordered and then watched a lady wearing food prep gloves texting on her personal cell phone, put it down on a food prep table and then directly go and scoop old food from containers into a bowl with the same gloves. I asked the cashier why my food wasn't prepared to order and he said they cook once and then just serve it when ordered. No thanks!! He refunded us and we left. read more

As I was ordering the young man at the register excused himself to blow his nose. He did so right behind the counter and did NOT wash his hands. I asked him to please wash his hands because he just blew his nose and he did so but not without saying "oh I didn't actually touch it" (he was referring to his mucus). This is very concerning to me and quite frankly disgusting. Clearly food safety training has been overlooked at this location. Completely unacceptable. read more

Food here taste clean, healthy and fresh! People work here are super nice and friendly. I just moved to California and it quickly become my go to lunch! read more

Literally the best flame broiler ever. Food is always very fresh. Staff is extremely friendly and the hours are good. Also, they let you do your own sauce at this one big plus. read more

Food was fresh and delicious. Great quality meat, veggies and rice. It also came out super quick. Staff was friendly and professional. Customer service was great. Thanks!! read more

Danna was super kind and had amazing energy. She definitely deserves recognition. And she smiled so big I can see it through the mask.

The owner in black shirt today was very rude I asked for more teriyaki sauce and all he put out was one then I get home and the rice was just not the same it was mushy and slimy food was not up to par tonight and neither was the service read more

This is the easiest and healthiest meal option in the plaza. Friendly service. I like that since covid, I don't have to fill up the sauce cups myself. read more

My daughter only likes kalbi and it's nice that this place has the option so we usually would get her a plate of kalbi if we go dine at The Counter. The taste is OK, but quite expensive for only 2 strips and cost over $11. I could pay the same price at Da Luau and get 3 strips of kalbi. Would be nice if they have the bowl option for kalbi instead of only plate. read more

Why of course, another Flame Broiler. This location (to the right of Panera Bread) replaced the horrid Pastagina (nobody wants to pay for bland pasta, where you can make it better at home), which obviously didn't last very long. But so many restaurants have come and gone in the Woodbury Town Center. I pretty much group Flame Broiler along with Subway. Boring food, somewhat cheap, and only when last resort. The way to entice me is with coupons, and if you live in Irvine, look for those booklets that come in the mail. They are loaded with deals and advertisements from businesses that are desperate for your hard earned cash money. Flame Broiler has coupons in there all the time. I cut out the 20% off coupon and stick it in my wallet next to my Burger King BOGO free coupons. Yep, that's how I roll. read more

I got food poisoning here. Their meat clearly tasted like it was recycled and had the texture of well-done gristle, and their vegetables were unwashed. I know it was their food because my symptoms came suddenly after partial consumption of their chicken bowl. Previous reviews prove I'm one of many people affected by their sanitation issues. Thanks for the unexpected loss of income due to food poisoning, Woodbury Flame Broiler. I'm rarely compelled to give 1-star reviews, and I've been in the food and service industry for several years, so I do everything I can to arrive at a fair review of any business or restaurant. This place is clearly employing some unclean, unethical practices. read more

A great healthy place to go. This is one of the places that I like to go to when Im on a diet or looking to eat healthy food (aside from the traditional SUBWAY). Great tasting brown rice...this place actually made me learn how to love brown rice. Decent tasting chicken...and crisp green onions to top it off. The service is quick, dependable, decent eating sized area. What makes this place great is that its RIGHT ACROSS THE STREET FROM ME! PERFECT RIGHT!? I do wish that this place was a little bit cheaper though UNTIL THEN!! ^-^ read more

Glad this place close to our house. Food is good, not too pricy, and Lupe the cashier is always great! I appreciate this place, thanks!

I've been to a few Frame Broiler locations, so I have a pretty good idea of what to expect. This location is the worst location I've been to to date. I've been to this location twice, and the meat tasted dried out both times, and the service wasn't friendly at all either time. Both times I walked out thinking to myself, "well, fuck you, too." Here's my advice to the owner and managers. Treat your staff to lunch at Chick-fil-A sometime soon. It's right around the corner in the same center. Go there with them and eat with them. When the meal is over, tell them to do it like that. read more

Service was quick! Food was tasty. I had the medium bowl with brown rice, Angus beef and veggies combination. Good healthy alternative to fast food. read more

Like others have commented, this Flame Broiler is the worst. I usually really enjoy going to this chain because it's relatively healthy and you can opt for all veggie instead of rice (which I always choose). In other locations, they give you a good mix of veggies, but this location is really poor in quality. My "The Works" bowl had HUGE, uncut BLOCKS of cabbage that took up half the bowl. There was 1 sprig of broccoli, a sprinkling of carrots, and green onion bits. That's it. It was basically a cabbage bowl. If you're gonna pack your bowls with cabbage, at least have the decency to use the leaves, not the middle stalk sections! My partner's bowl was exactly the same. Cheap ingredients and bad quality are not the way to keep customers. read more

Flame Broiler - BLOCKS of cabbage in the bowl as filler - Korean Near Me - Irvine, California

It's only 8:30 PM and I'm trying to enjoy a chicken bowl with veggies and a worker is mopping the floor with a strong chemically scented mop right beside me. Literally a foot away from me, I lost my appetite. He also turned off the tv at 8:50 PM. I understand you guys want to go home quickly, but have a little decency and common sense. Why don't you guys work on the bathroom first, and let me enjoy my meal first. Never again. read more

The last 3 times I have come here, disappointed. I guess this is really a 'shame on me' situation since I dont seem to learn but I cant help that this place is so close to my gym during my lunch hour. I also feel bad leaving a 1 star review because I know the owner tries hard and he seems like a very nice fellow. This Flame Broiler really needs to do a better job on training or hire better employees. When the owner is away, most of the workers really dont seem to care about their job. The order takers cant take simple requests like half rice order correctly. The hispanic cook in the back with longer hair and tattoos needs to take his job that he is horrible at a little more seriously. How do you mess up rice time and time again? And you dont want to complain to this guy because his eyes are so faded and you know its not going to get through. Its really too bad. Ill stop in a while hoping things get fixed and I will change my review. read more

Honestly our go to!! Fresh food, prepared amazing at a great price! I would highly recommend

Really impressed with the food and customer service!! Always fresh and fast. We love this place and the new management!!

I frequent this location about 3 times a week. I always order the half-and-half bowl with white rice and onions. Service is hit-and-miss when ordering. Sometimes friendly, and some times awkward - meaning I just want to order and leave the counter as fast as I can. Food is always served so fast and spot on. Kudos to the cooks! read more

This location is wack. Skimp on chicken just like in people's photos. Chicken sitting in a huge bin beside grill.

Worst flame broiler ever. The manager always cuts corners to increase prices whenever he can. He does not accept coupons that are offered by the irvine company. Also, any modifier is an 80 cent charge even if you choose to take items off a plate. The place is also infested with fruit flys. And I unforntunatly got food poisoning after eating the chicken veggie bowl from this location. The only reason for one star is because of the caisher Gensis. Super cool dude, and was very proffesional. Seriously hope the health department catches up with this place soon. DO NOT RECOMMEND read more

Tonight my daughter and I were starving so we decided to eat at Flame Broiler in the Woodbury Town Center. We arrived at 830 pm and ordered our chicken bowls with the meat cooked well done. The cook looks over at the cashier and whispers I turned off the grill. The cashier repeats that and I tell him no thanks for the order. I guess when the owner is not around we can close up early and stop making money. There goes one sale and a customer. I won't be coming back to this place again! Just think these workers want a $15 minimum wage. No way! Not deserving. My thought is 8 hours pay for 8 hours worked......... read more

The food taste amazing! I got the 2 chicken special & it was delicious . They have many delicious options to choose from like the Spicy Chicken & Ribs. I highly recommend coming here!!! :) read more

It is so..whatever. I came here when it first opened, with my woodbury coupons in hand. Even with the coupons I didn't think it was worth it. My chicken bowl was a few diced up peices of chicken over plain (not good) rice. Woopiedoo. Ripoff?...yessiree. read more

Maybe I came at a good time? because when I checked the rating of this flame broiler as I was going in, I was confused...and I would be even more confused after I finished my meal. I dropped in a little before 8pm on a Monday night, after my afternoon run. I was super happy to see a large tv playing MNF, which was a historic game because Justin Tucker got me 23 points and secured my spot in my fantasy football championship. I was the only person in line, and got my food within 2 minutes. Got my magic/hot sauce and was on my merry way to eat my food at home. Good 'ole half & half bowl. My only negative, very slight negative comment is that their condiment contained seem very flimsy. read more