You will get your standard Flame Broiler fare here. I like the people here but I have a big complaint. I love the "magic" sauce - honestly its why I like FB. Most of the other locations either set out the big pump so you can take what you need and fill the little to go cups - others have cups pre-filled, but sitting out so you can take what you need. Makes sense.. I imagine a mess with the whole self-service cup filling at the end of the day. At this place however, They hoard it. They keep it in the back and ask you how many you would like. Over time I have noticed that they even started to only fill the cups halfway - so if I asked for three before, now I have to ask for six. I've also noticed that the consistency of the sauce has gone from think to water like. I have a funny feeling the sauce might be a expense they are trying to cut. I understand it can be hard to manage expenses for a franchisee, but come on! THIS IS THE MAGIC SAUCE!! FREE THE SAUCE! Hate to give it two stars, as I go there a few times a week, but I have to be honest! read more

The owner is really nice. he sees me walk in the door he always says hi Ryan and asks how my day is going. its a nice personal touch. the food is good and consistent. you don't get that with most flame broilers. read more

I like this flame broiler. However it is small but has great service. There is both indoor and outdoor seating. Once you order, the folks will bring your food to your table instead of forcing you to get up and wonder back over after they shout out your name. The taste is the same as the rest of their locations. But being waited on made it so much nicer. It was also kewl that the guy who brought the food then went and got suaces for us as well. I really enjoyed my visit to this particular location. Awesome stuff and a cut above the average to say the least... read more

This place is hella durdies! The service was crap. The cashier had an attitude and couldn't get my order right. I sat at a table as I waited for my food. The surface of the table was sticky! Bah! I watched four people who ordered after me get their food before me! It took about 15 mins to get my chicken bowl!! I left this place disappointed and frustrated. I love Flame Broiler but this place was absolutely disgusting and disgraceful. F- read more

3 words: W...T..F...? The Good: Teriyaki bowls pretty much the same as any other Flame Broiler. Decent price, decent size and tasty with their "Magic Sauce." Flame Broiler is one of my top teriyaki bowl places. The Irvine location is pretty nice. Having worked at Samurai Harry's in my H.S. days, they were the best, but its too bad that they are gone now. The WTF???: This particular Flame Broiler was a joke. I felt like I was on MTV's boiling points or something. We were on our way to an Angels game and wanted to pick up something on the way. Here is where things went wrong. Called in to place a phone order. Lady answers with "Hello" Asked to place an order and she puts us on hold. We hold for 3 minutes and hang up. Try again and the line was busy for the next 10 minutes. Get to the store, with no order placed and there is the employee on the phone with her back to a couple customers waiting to place orders yapping away. She was on the phone for 2 minutes like that. Then she was scrambling doing everything herself, taking orders, cooking food and packaging it. Is she the only one there??? 3 minutes later another employee comes out from the back texting on his cell phone. Stands at the register finishing his text and then greets the customers. After taking the orders the guy goes back to texting and not helping expedite the orders. He then places a phone call, talks on the phone while packaging orders. WTF??? To make things worse, people who placed their orders after us, got their food before, and we ordered the same things. The place was dingy as can be, where I felt like if I touched anything, I was going to get dysentery. Good thing the food tasted ok and I did have any stomach issues...yet. Food is pretty good, but if you are going to come, come in a good mood and prepared to see monkeys with no common sense running the place. And bring some Lysol antibacterial wipes with you to disinfect the place. read more

OKay, so I like the Flame Broiler pretty well.. it's a good affordable somewhat healthy deal. However, I am not really a fan of this location. It's a bit cramped and small. And the condiments aren't out, you have to ask them for everything. It's better to go. read more

First time trying it here and disappointed to my order..The chicken meat was not freshly cooked it was hard and taste old.they just add more sauce and heated up on grill so you won't notice but once you eat it,it's hard meat like you heat it in the microwave and taste old.Iv been in flame broiler some places but never experience this before.i will never come back to this place anymore! read more

Flame Broiler - Old taste hard meat chicken not freshly cooked! - Fast Food Near Me - Orange, California

Another Failure! So my wife and I walk in @ about 5:00pm on Friday, June 5th. I give the time and date so hopefully the manager can take note of who was working and deal with them appropriately. I think firing is a good place to start. So we walk in and the young man behind the counter is on his cell phone. Just chatting with a friend. A little over a minute goes by...he doesn't even acknowledge us. Finally he hangs up his phone and turns to us. Says NOTHING. Just looks at my wife. Needless to say, we walked out. This type of lousy service is right in line with ALL the other reviews. So, we will NEVER go back to this store. Instead, we went over to the store on 17th street. Excellent service there. The Flame Broiler on Chapman in Orange is horrible. Don't give them your business. Let them go out of business. Open up the space for a quality establishment. read more

Great service, super friendly and fast Prefer this location over the other 3 in the area, very personal and helpful read more

This is my favorite flame broiler. The owner Chriis is an energetic man with a boisterous laugh. Its clean and well managed.

I have come here a couple of times after a gym workout. They are not very busy and get my order right every time. I get the brown rice, white chicken breast combo with onions and veggies. Best part is they give police officers and military discount with Id, even though it's only 10% it still a nice gesture. read more

This place has gotten better of the past few months. They went from letting you grab your own sauce, to not, to allowing it again. The manager and employees all have stepped up their game. The service is faster now, and the food quality is consistent. read more

Flame Broiler - Fast Food Near Me - Orange, California

My main complaints: -The meat is often overdone -My order has been somehow mixed up a couple of times -How dare you get rid of Sriracha! However, it's nice that I get free drinks since I am an employee of UCI :) read more

I almost passed it because it pretty small but food came out fast and great customer service very friendly. Food was really good!

I used to have an obsession with Flame Broiler, until I went to this location. I REALLY wish management would look at the reviews on here and make some changes because it really stands out badly from all the other locations in the area. And it sucks cuz it's literally steps away from my house. Service- TERRIBLE. The cashiers always look pissed and aren't nice AT ALL. That alone makes me not want to go there. Food- The meat is always dry and the portions do seem smaller than at the other locations. Although a little pricier, i'd rather go to Fuji Grill down the street, always delicious. read more

I've been coming to this flame broiler for over 5 years now. The owner and staff are always pleasant and take the time to learn your name. The food is consistent and always tastes great. The service is fast and I know I'm eating healthy. Keep up the great work you guys! read more

Chiken was horrible was dry amd hard. salad was disappointed definitely not recommended

I've been coming here for over 2 years. They always provided the best customer service. They go well beyond taking your money by asking how you are doing and engage with a positive and very friendly tone. The food is always fresh and their store is always clean. They also give a 10% discount to police and fire department. Unfortunately, I am neither but the price is right nonetheless. read more

This place is under new management now. I know years ago, I did agree with their lower star rating, but the new owners have really flipped it around. I get great service every time i come and the new "five star rewards" program is pretty cool! All in all, I like this place for the traditional teriyaki bowls, clean location (now), reward program for loyal customers, and great service. I don't think you will be disappointed. :) read more

Good food, good service, I like the food a lot and the service in here is faster and friendly, very clean and safety about the COVID norms

This flame broiler location is my favorite to visit! The staff is so kind and the restaurant is always very clean. The food also taste the best at this location compared to the other flame broilers near by. Love coming here once a week for lunch . read more

I had a bad experience at this location. It was only one person working there, and many guests arriving! I ordered one beef and one chicken bowl, so later he told me he was out of beef, so i get 2 chicken bowls, also took about 25 minutes to get my orders! read more

I have not had flame broiler in a minute but came here a few weeks ago. The gray quality and excellent service has me coming back at least once a week! read more

I had to give this Flame Broiler a one star because I could not give it a zero rating. This is by far, the WORST Flame Broiller I have ever been to. The floors were dirty. The tables were dirty. The condiments area was dirty. Despite all of that, we still gave them a try. The cashier ( a large older guy) tried to upcharge us and it took two trys for him to give us our correct balance because we were using a coupon. To top it off, the magic sauce is rationed and our bowls were not even full to the top! I will never return to this location. Id rather drive a distance because I will not support this LOUSY Flame Broiler. read more

augh, i hate giving this flame such low rating, but for good reasons :( the cleanliness level of this flame broiler is prob the worst i've seen. the chair cushions are dirty... there are flies flying around the restaurant because they leave the door open and rely on floor fans to ventilate the place. food lived up to flame broiler, and the service was the nicest i've ever received from flame, but honestly, if they can up the cleanliness, this place deserves flying 5 stars. read more

This location blows! I will NEVER eat here again! The employees are rude and could care less about customer service. Place is always dirty and the new owner is a jerk. They now keep the magic sauce behind the counter and give it out in rations! I asked the owner for extra and got a lecture about how they must only give out so many and keep it controlled due to health codes! I went to the GREAT Flame Broiler location across from Main Place Mall and no issues there! read more

Disgusting! Ordered a chicken bowl and the chicken was warm and pale. Looked as if all they did was warm it up in a microwave. I came home and I had to cook it myself! Literally put in a pan and cooked it! Never again!!! read more

The food was good but the customer service wasn't the best which is why I gave it two stars. When I walked in I wasn't greeted and the guy saw me walk in but was too busy texting to acknowledge I was standing right in front of the register and just turned around and continued texting, I'm going to take a guess and say it's his first job. There were flies everywhere. This location doesn't have ac. read more

Got told I was too early at 1045 even though hours state they open up at 10 am and the door was unlocked. What kind of service is that? read more

Flame Broiler - Their sign outside said they open at ten. The door was unlocked. They told me I was too early at 1045 and to "wait 15". What? - Fast Food Near Me - Orange, California

Is the most awesome flame Broiler around my area. The chicken is cooked excellent and the taste hits different. I recommend coming here in breaks the service is fast and the employees are nice. read more

Frustrating...after ordering and waiting 10 mins, the guy then tells me they didn't have any white meat chicken. Really? Please tell people that when they order, not after they have waited for 10 mins already. He's told me this in the past...so, either they have an inventory issue or he doesn't want to cook up a piece of white meat. I live very close in the neighborhood, well noted!!! read more

Birthday boy wants his protein and veggies! Love this location. The owner & staff are very attentive. They accept all the franchise coupons.

Beef Teriyaki is so yummy, I don't like all that sauce, and they prepare it just perfectly.

STINGY! Only 1 broccoli in my veggies. The meat is dry, prolly coz it's been on the heat for so long since they only give you half of what you paid for. The owner has an attitude. His motto is to keep America healthy (and I heard him say this a couple times when people ask for more sauce to-go! He even ask the lady "do u know how many calories each container has?") that's why he is stingy with portions. This branch SUCKS! Thumbs down for me. read more

The guy that works the front is so kind. "Hello my friend" is how he greets me every time I come haha and the food is always great!

This is my Go-to spot for lunch. I'm in and out within minutes. The food is always good, and always healthy.

I have been coming here for years. Unfortunately they seem to have lost interest in the fresh off the grill model. Last few times I have come in, there was no meat being cooked. It was all pre-made. I thought it was just my bad timing but after three chances and today literally choking on my chicken because it was so dry, I have no choice but to say what happened? Same owner. Help me understand why I should come back with all my co-workers (there are 400 in my building and 4,000 in the agency) I always make lunch recommendations. I hate to take you off my list. What's going on. I tried to call you directly but had no luck getting through. I gave you two stars for past performance averaged in but I spent almost $9 today for a disgusting meal. I am very unhappy. read more

I used to love this place, I just feel the quality has gone down. Very sad especially because it's so close to home. Running out of delicious healthy options!!! read more

The owner is stingy on the chicken and tries to hide the lack of meat by increasing the amount of rice.

My favorite healthy choice when not getting a lunch meal from home. Staff are all nice, and they all try to be as prompt as possible.