This place was ok usually go to the one at the district.I came across this location on yelp. There were two things that lacked at this place. One is that the prices were higher here than some of the other locations . I never have paid almost $8 for a beef bowl . Usually it's around $6.50. Second is that the amount of beef they put in the bowl is not worth an $8 bowl. They put mostly rice in it and very very little bit of beef. I won't return to this location.Will stick to The District location in Tustin. read more

Had a great experience here, Haden was great and very funny. The food was bomb, would 100% recommend

Food was okay but they were blaring Breaking Bad. Not exactly what I want my 10 year old watching.

Took my son here tonight and Izzy was beyond amazing. Very helpful a d very nice. Definitely making this my flame broiler of choice for now on. read more

My job is close by this flame so i went during lunch today i cannot believe what happend the girl ramona "helped" me today she gave me a bad attitude and i was going to ask her something about the tofu n she completely ignored me n walked away and even went to do my bowl it was disgusting while i got to work i open my bowl about to a 2 bite i saw a nasty red hair inside between my chicken bowl it was so nasty i threw it away a waste of money! n the chicken looked all burned i went on monday and didnt have a problem that day my food was ok and i noticed a new employe that havent seen before there she helped me out and was fully making a great conversation while waiting not coming back because of the hair i found thats so gross and didnt even wash her hands before doing my bowl after handling the money read more

Using a YELP term in it's truest form: 'Meh'. I haven't experienced the poor customer service that other preceeding reviews reviews refer to, but I find absolutely nothing noteworthy either. It's chicken, or beef, or veggies on a choice of white or brown rice. Period. Sorry, I just find the menu, the flavor, the indoor aesthetics (decor) both mundane and uninspiring. The only thing that lends to any semblance of flavor is your choice of three sauces: hot, sweet teriyaki, or green curry (the later of which is even suspect for identifying itself as curry). One thing I don't look forward to is the parking lot. It's not the Flame Broiler's fault, but a pooly designed lot was shoe-horned into these lots that make traffic flow difficult at peak hours. And speaking fo peak hours, the noon time lunch crowd can lead to a long line stretching to the door, and even that amazes me because other than the idea of patting yourself on the back for attempting to eat healthy (sans the sauces that is), it just is otherwise so bland and boring I don't know why people wait. On the plus side, it is new, so it has the appearance and feel of being at least clean and open. read more

Um. Customer in front of me told the lady at the counter "we called earlier for pickup" and the lady literally responded with "I know, we don't make the orders until you are here because too many people never show up." Well, let's just leave it at that. Needless to say, the food was not good, dry meat, overcooked rice.. Too bad it's the only food near my hotel. read more

This location sucks. Their rice to chicken ratio is ridiculous. You're pretty much paying for a huge bowl of rice and a few pieces of chicken. Not worth it. read more

Good service and fresh food. Rice is always soft here, the girl brings your order to your table when it's to go. Can't really complain

I love flame broiler but this location is ridiculous! We bought a bowl for my 2 and 3 year old to share and they couldn't spare a extra bowl to split. Ridiculous! To boot the rice could've been passed for mashed potatoes. I will go out of my way to go elsewhere. The smallest things are the biggest in my opinion read more

Flame Broiler - Had to use a lid instead of a plate. Cheap bastards - Korean Near Me - Tustin, California

This is my favorite flame broiler in the whole city of Tustin i have been going to all flame broilers for as long as they have been around and the service Tristian the manager gives is outstanding & one of a kind compared to any other i would highly recommend anyone to pay them a visit at this location for an amazing quick meal !! read more

This is not the location for a teriyaki chicken bowl. I have been to a few different Flame Broilers and my experience here was horrible. I should of walked out after waiting in line a few minutes and the cashier was new and couldent figure out something on the register and the manager, chef, trainer, cook, guy in the back kept coming out to help her. Finally I got to place my order, which was quick and easy. My first bite into the chicken was dried out, burnt flavorless chicken, as you can see in the pic before I took a bite. It was so bad I was going to complain, but there was a line about 4 deep and did not want to confuse the cashier anymore, so I picked around and dug into the rice. The rice was also not very good. it seemed like it was room temp on the top and piping hot in the middle, like it just popped out of a microwave. Even the jalapeno and carrots was just about empty with only a few carrots in it. Dont know if I'll be going back anytime soon. Easy access off the freeway if headed north on the 55, but terrible food. Too many other great choices close by. read more

Flame Broiler - Chicken bowl - Korean Near Me - Tustin, California

Food is always good but I must say this place has the best customer service out of any flame broiler I've ever been to.

Despite being tagged "Chinese," please keep in mind that Flame Broiler is NOT Chinese food. My boyfriend and I are fans of Flame Broiler. We often stay at hotels in this area and on our recent visit we were happy to see that this Flame Broiler had finally opened. There was only one person eating inside when we got there. Considering we were the only customers and it's a newly opened location I expected there would be better customer service. Don't get me wrong, the girl at the counter wasn't rude or anything, but she wasn't exactly that friendly either. We were also surprised that less than 2 minutes after we ordered our food it was already bagged and ready to go. I have never been to a flame broiler where you don't have to wait for them to cook your food. Having said that, it made me wonder just how long our food had been sitting back there. The food was ok, but if you're in this area I'd recommend going to Umami Teriyaki instead. The food there is much better and they have amazing customer service. read more

Just ok. The place could use a good cleaning and the food was just so so. But close to the hotel.

I have given this place so many chances. 5 To be exact..The staff does not know their very simple menu and confused at the request of cabbage only no other "veggies" I have had the server 4 now and she has gotten my order correct 0. I don't think I'm being difficult when I ask for the works rice and cabbage only read more

I work for a large company border Tustin and Santa Ana. Normally when we want Flame Broiler we go to the one near 1st St and the 5 fwy. Unfortunately I went to this location. I ordered a chicken bowl, while waiting I went to get my hot sauces and the hot sauce bottles were shut closed with old dried sauce. I opted for an alternate one to avoid that bottle but still need to clean up a bit. My bowl was ready and It did not look fresh and more re heated. I took a bite and sure enough the chicken was what I thought, dry and probably re heated. I was going to return it but it was prime time lunch hour rush and I didn't have time to wait. Some of the chicken was so dry it was gross. On top of that I paid for extra chicken and it looked as though it wasn't added. Very little chicken. Lesson learned to always go to the one on 1st street where it's fresh and condiments are always fresh and clean. Yes, it was your location my receipt #65 Jose P was the cashier my order went in at 12:29 pm and if you have cameras there you will see me having to clean the hot sauce bottles off to use it. read more

Wow I wish I could have some meat with rice. There's barely any. Flame broiler is stingy af! read more

Flame Broiler - Korean Near Me - Tustin, California

Odd location but service was good, the place was ridiculously clean. Same flame broiler taste.

I have never had a problem with a flame broiler before but this franchise is just awful. I have been here a few times for lunch because it is conveniently located by my work and I can walk there but they have never gotten my order right. There have been a few times where I was able to notice the missing item from my order but other times I did not until I got back to work to eat and realized it was not the white meat I was charged extra for. I understand a mistake every once and a while but the fact that my simple order has never been correct is frustrating. Next time I am craving a bowl I will go to another franchise near by. read more

I normally go to the other location in Irvine but since I was next to this location I didnt feel like driving. I ordered a chicken and beef plate and couldn't belive how little meat they give you. I would definitly avoid this location. I should of checked yelp before I came, it seems like a lot of people post about how little food they give. You think they would learn from the reviews?? They also wouldn't take the 10% off flame broiler coupon. read more

I come here for lunch all the time, and I never have an issue. The staff members are so polite and healthful. The food is made in an appropriate time frame. The facility is always clean and even the sauce area is kept up well. I love it here! And the food is yummy! read more

My friend & i came here after work. I got a tofu bowl w rice/veggies, friend got chicken bowl w rice/veggies. Our bowls were stuffed to the top with tofu/meat as well as our bellies. read more

Great food and service! Perfect location, clean, and HEALTHY. Ordered a chicken bowel all vegi with chicken no sause was cooked perfect. I will be returning soon. read more

Flame Broiler - Chicken bowl all vegi no sauce - Korean Near Me - Tustin, California

Great customer service. Dining room is always clean. everyone is very friendly. food looks great. Great service by jenny and ramona the cashier. read more

Romona was amazing. She was nice friendly and polite. The food is great. I will continue coming here.

Really disappointed. I ordered my food and specifically stated I would pay for the broccoli so I still get the regular portion of rice and I get my food and it's wrong. My bowl has barely anything in it. On top of that I had asked the guy if they could put my broccoli on the side and he said it has to go in the bowl or it's extra. What kind of customer service is this? I won't be returning. read more

I had good experiences at other Flame Broilers but this location is the most unprofessional and incompetent group. The staff is extremely rude. The food is significantly worse than any location. Flame Broiler should revoke their franchise agreement from this owner. They'll give Flame Broiler a really bad reputation. I tried this place a few times due to the convenience but I'll never go again. I really wanted to like this place but I just can't. Just a horrible experience every time! read more

Came here for lunch. Ordered combo chicken and steak bowl. The bowl contained the least amount of meat ever seen in a bowl. For $7.50 damn dollars, I'd expect more. I will never give the flame broiler franchises money again. This just made me a waba grill customer for life. read more

The food is always amazing. The service is always great, and the staff is always friendly. Even when the place is packed, my food is always ready within just a few minutes. read more

Had a company training and we were on a limited lunch break and was with coworkers and since I wasn't in the mood to drive since I'm still under the weather, I was game for whatever. Yup, that's how ill I was because this gal will drive for good food normally and risk being antisocial by eating alone for good food. I've never been to a Flame Broiler and this just confirmed why I won't be returning. Got the works and this food just makes me sad. Bland, boring food. The beef was dry, the chicken was dry. A healthier version of Yoshinoya but less flavor. Sorry that "Magic" sauce does nothing and that's barely hot sauce. Seriously that area of OC needs better food options, especially with all the workers in that area (the better ones are harder to get to back with a limited lunch break). Amazingly, there's a significant lunch crowd. It's nice the give you an options of brown rice, in addition to white rice but I rather drive somewhere else for good food. BTW this food is not Chinese. Ummm...who categorize that? read more

I frequent this location just because it is close by home. I usually come after work because I really like the food. The reason why it's a one star for me is because of the cashier I've unfortunately had to encounter each time I'm here. She is not welcoming nor does it seem like she wants to be there. She won't say hi won't say can I take your order and she won't even thank you for your business. This creates a really bad customer experience for me. And I sometimes want to drive to a location in Irvine just to avoid her bad expressions at me. read more

If I could give no stars I would. I have never had such a bad experience in my life. I went on my lunch to flame broiler ordered the chicken bowl. When it was ready I just grabbed it and went on my way. When I went to eat it I found a screw sitting on top of my chicken. Of course I go back and the lady just takes it brings it to her manager in the back. I can see how the manager reacts when she brought it to him. He acted like it was no big deal. She made me a new one and handed me a card that said I could get a free bowl. I said I wanted my money back not s free bowl and so he gives me my money back and then takes my bowl away. And precedes to tell me that I can't have my money back and my bowl. I didn't want to eat there food but I was on my lunch and I don't have much time to go somewhere else and get food. Good thing there is subway next door. I will never be going back to this location again. I should probably call his supervisor as well just because they handled the situation so horribly. read more

Flame Broiler - Korean Near Me - Tustin, California

I didn't eat there but I give it a big 0 for customer service. I walk In get In line and begin to order. Then the guy in the back days they are out of veggies. Veggies for the salad or the broccoli? Out of everything! So then I order the half and half. 'Oh, it's going to be a while because the grill is off an needs time to heat up.' Why couldn't you people just tell me that from the beginning? I went to subway next door and didn't have to wait. Next time tell your customers ahead of time!!!!!! read more

This flame broiler is brand new but I'm never satisfied but come because its closest to work...glad there is another one opening by Warner and grand closer to work..they are so shady with amount of meat they put.. $7.29 for what's mostly just Brown rice ? happens each time !! Ripoff.. the owner need a to take note or get fired by corporate l. I don't normally post reviews but I'm here writing this inside instead of enjoying my food. read more

This place is my go to for lunch! I wanna acknowledge Crystal for her great service! Always smiling ,friendly and always professional!

Awful service! If I could rate this place any lower I would. The owner apparently was completely rude and off-putting. He has absolutely o customer service skills. I might have looked past it if the food also wasn't horrible. The chicken was dry I didn't get the onions and I got the third degree on why I wanted so much sauce when I was serving my sauce for my food. read more

Came in again for lunch today and as always the food is delicious. Don't confuse This FB with the other one on Newport. I have been to both and this one is better hands down. Also there is a price difference on the mini bowls. The other one on Newport is more expensive. read more

Flame Broiler - Korean Near Me - Tustin, California

A healthier spot to eat around the area. Seems fresh, good food, & price is decent.

Food is OK nothing wrong. Will not honor their own free drink for checking in coupon.