Our catfish sandwiches were good. The catfish was flaky and the breading was quite tasty. The tartar sauce was more like Thousand Island dressing. The french fries were dry and tasteless. The menu stated that "All sandwiches are served with your choice of lettuce, tomato, onions, pickles and mayo". However, we were informed that our sandwiches were served plain and this was a 'mis-print' on the menu, so these items were 'extra' . As old as the menus appeared, I doubt this was a 'mis-print'. Normally, menu errors are construed in favor of the customer, but not here. Others in our party received their soups after their main courses were delivered. This place is dirty. There was trash and food under all the tables and the carpet was filthy. It is also quite loud. We shant return. read more

Again, would give ZERO stars if I could!!! Nothing more needs to be said beyond my photo posted below. Make sure to open it to see their professional and customer focused response!!! read more

I have been to Flashbacks a couple times and I always want to have a better experience. I live near the restaurant, so I try the restaurant from time to time and I always leave thinking that I wish I were better served. One of my biggest issues with Flashbacks is that the customer service is very slow. Whether the restaurant seems busy or slow, expect to wait a bit to be served or be seated. I have stood waiting for a table for 10-15 minutes waiting to be seated when there were empty tables open. The food is decent. The nachos that I've had were great. I've had the pizza when it was on special and it was decent. The burgers that I've had were okay, but a little overcooked, as well as the chicken tenders. The one cool thing about the restaurant is that if you live in the area and support Franklin Central, it's a cool restaurant with the memorabilia, but I wish the food was a little better and the service was a lot better. read more

Been here probably 10 times. Ownership changed in the last year or 2, so if you had a bad trip, you might give them another try. Ordered carryout here today. Breaded tenderloin platter, jalapeno cheese bites, and mini corn dog platter for the kid. Wife and I split the tenderloin and fries, and it was enough to split. The food is somewhat overpriced, but there at very few choices in the neighborhood, so I think they know you are a captive customer. They have family seating, but not sure I would take my younger kids there. No specific reason, just my gut feeling. read more

Good environment, good place to hangout and have conversation. $5 for a blue moon pint want terrible. I would definitely like to go back and try the food. read more

We had such a bad experience here that we never went back a second time. None of the food we ordered was good (in fact, I'm pretty sure it was all just frozen stuff that got microwaved), our drinks were weak, and our server was absent the majority of the time. We couldn't bring ourselves to give it a second chance. read more

Me and my kids and mom went in here because it just opened,my son got a cheeseburger and daughter got chicken fingers. Our waitress was nice I will say that but my daughter bit into a chicken finger of which the outside was burnt and it was raw pink chicken on the inside.After that I looked to se if sons burger was done and found a black hair on his bun. This place was gross! read more

Great place, great food, the owner is always there working to make you dining experience a great one. Thanks Ted

I had never been here, but my parents had been and said they loved it. So I decided to join them on their latest trip there. The service was great. Our server, Tiffany, was great! I decided to try their chili and it was pretty good. We also decided to order the sampler appetizer which came with fried pickles, chips, multiple dips, chicken fingers, and more. There was not a thing on the huge plate that I didn't like. I definitely recommend a trip here. read more

Flashbacks is a great place to eat and hang out. Seriously, the best wings in town and the salads and tenderloin are great too. They are always working hard to take care of their customers and you see tons of regulars in there. The food is really, really good and the drinks are reasonably priced. I was worried when ownership changed, but they've done a great job of enhancing what was already very good. You'll see the new owners working hard, making sure people are being taken care of. I was shocked to see the current level of stars, don't hesitate to check this southside gem out, you won't be disappointed! read more

Average food, terrible customer service. Just tried this place for the third time. Third time definitely not a charm. Server disappeared for almost 20 minutes (she told us she was inputting the specials into the computer), meanwhile our dirty plates just sat there and my empty ice tea glass sat on the edge of the table waiting for a refill that never came. Other servers just scurried by, this has happened to us on another visit as well. Don't see any sense of teamwork or any real desire to take care of people that they don't know. Last visit my wife ordered a piece of chocolate cake and it took 10 plus minutes plus a complaint to the manager and the kitchen staff to get the cake. We really tried to support this local establishment, but next time well just hit one of the chains on Southport Road. read more

Good local place. Can get crowded in weekends. Tenderloin sandwich is quite good. Friendly staff good food.

The service is horrible. They served me multiple beers that were out of date. Food is decent.

I have been here multiple times and have been pleased by the food. Burgers are good, pizza was good, fries are really good and the portions are generous. I was disappointed in the pub chips and recommend the fries instead. read more

Great neighborhood pub! Food is good, I would recommend the Taco Pizza. They also have good drink specials.

Food is fine but you have watch your bill and how they up charge you. Sign coming in said Jumbo wings 7.99 waitress asked if I wanted boneless and I said yes then bill showed 9.99. Then Cheeseburgers are 10.99 and cheeses to choose were listed American, pepper jack and cheddar. They up charged meal to 11.39. 3.39 upcarge. I'll think twice about ever going back. And we go there about twice a month. read more

It wants to be good, it really does. The people who work here are nice, they just need more of them. The service is really slow and bad, but given they have one bartender and one server for the entire restaurant on most nights, I can't get mad at the staff. Please management : put more people in and send someone home if you don't need them! Pepperoni breadsticks are a must, the steak is good but they put too much salt on it, patty melt is good, chicken Diablo is not good, burgers are normal and drink specials are good. A few craft beers on tap. read more

Love the Neighborhood feel. The food is filling and I think better than most typical "bar food". My kids love the food and always clear their plate. Service isn't always the fastest but I don't go to be in and out like fast food. We go to enjoy time out with family. Believe it or not we got their Stake Dinners and they were better than most stake houses. read more

A good restaurant that is down the street! Variety of beers to choose from, decent food, and plenty of TVs to catch the games on. I was a little disappointed they took the Fried Jalapeños off of the menu because they were awesome! read more

One star because that's the lowest you can go. Sign says wait to be seated. Well how long? Not busy, staff standing around just ignoring you. read more

Flashbacks has potential. It looks wonderful inside, and Franklin Township is dying for a local hangout. But the food is as bland as a hospital. There is seemingly no seasoning on anything, no special way to cook anything, etc. The wings taste like they came out of a Meijer bag and were thrown in the fryer. The chicken breast (on salads) literally does not taste like chicken -- it tastes like nothing. The steak on offer is of abysmal quality. Flashbacks needs at least one or two signature dishes immediately, and then needs to grow from there. Make a killer nachos platter and a hand-seasoned burger to start; then add in some ancho seasoned meat dishes or, heck, experiment with putting some store-bought rub on the wings. I so badly want this place to succeed, but they will not with hospital food. read more

This is a nice family restaurant and bar with very friendly service. A band played well and kept the audience up and happy. It was a good experience for me. I enjoyed the food and the entire atmosphere. I would recommend this to my friends. read more

We always get a solid meal and great service at this locally owned restaurant. The bar is nice and the comfort food is tasty. My wife and I enjoy the trivia night. It is nice having a pub so close to home. read more

I went here for the first time today. I was excited to try a new bar in the area. The food was absolutely horrible, but much superior than the service. I told the manager how rude our server was and his response was that his servers were not the problem it was our small group of 5. It took over 30 minutes to get drinks not just once but twice. No apology from our poofy curly dark haired server(can't remember her name.) He proceeded to get mouthy. Needles to say we left and found a much better bar. We will not be going back. I can deal with bad bar food, but not rude servers and degrading managers/owners. Also, if you know the owner apparently you get real service. This place won't make it a year if they keep this up. read more

Food WAS great when we started coming here about a year ago.... the philly pizza with the angry sauce was the BEST!!!!!! It was suggested to us from our server and we've been hooked since! BUT the owner had the bright idea to revamp the menu and along with some appetizers and other items it was removed. That was the ONLY reason we have come to eat here religiously and now it's not worth the drive. I can get drink specials and bar food closer to home. What a shame, way to ruin a good thing. read more

Very Disappointed with my experience. The food tasted ok, but was a bit overpriced. Our server was a very nice girl. For some reason or another it was very slow service that night. The male owner of this establishment was very rude to the performers of live music(really good too) and they left 20 minutes into the performance while I was there. I will not be back! read more

This place was great when they first opened with a top notch menu...now it really has turned into more of a pub and bar food (fried). Unfortunate because they used to have the best grilled fish tacos in town. If you do go and are looking for something not fried, the house salad isn't bad and served with fresh greens. read more

Food had no taste to it. The service was horrible. Took almost an hour to get sandwiches. Then the bill came and we almost fell over. Totally over priced. Have never went back and never will. read more

Pretty good food overall, some really creative and yummy appetizers, but the main course wasn't anything special. We ate outside so we escaped the bar atmosphere inside. Service was decent. A nice place to go for a bite, but don't expect anything too spectacular. read more

Drove from Avon to check it out. Well worth the trip. Steak was tender, large baked potato and good salad. Highly recommended

Good food, great tenderloins. Friendly staff, little slow, but my kids didn't seem to mind.

Love the location and prices are decent on food and beverages. The food however, has gone down hill! We ordered boneless wings and they were chewy and bland. Cheese balls were good but you don't get very many. This place has great potential but needs to serve better tasting food. Would do carry out more often if the food was decent. read more

I give it an average rating because it is just like any bar food joint around. They all get their frozen heated up or fried food from the same suppliers. When I want a meal like this I get it out of the freezer and warm it myself for a fraction of the costs. If you like this kind of fare and don't like eating at home it is a good option because it is a clean, friendly alternative to many of the local bars. It seems to be well managed by folks that like what they do. My daughter and G-kids like the place so I guess it is just a generational thing. To put my comments into perspective: When I go to a bar, I go for the cold beer and social atmosphere not the food. read more

Went here on the "ugly Christmas sweater party". Had a great time, good beer (too many). And I got my picture taken with the band and fellow staff. I think I did lose my voice trying to hold a conversation over the band. Other than that, everyone was super nice and the main bartender was great. read more

Went in for Matt Mason's show. Have never been here before this, upon arriving they were real busy, but they got me and the two with me seated... At the cost of someone else losing the table they walked away from. Ordered our food. I had a burger and my girlfriend had the taco salad. It came out rather quick and was ok. Not something I'd have to go back for but it was fine for a bar. But my burger was supposed to have cheddar cheese in it and topped with Swiss. There wasn't a bite of cheese cooked in. Between the 15-30 minute wait times to get a bottled beer fom the bar 10 feet away from me or having to ask twice, twice, I wasn't happy with the service. The waiter, who by the way the receipt said her name was "Echo" had the nerve to even say "I'm busy" when asked the second time for another drink. All said and done I enjoyed Matt's performance. Now time to pay. I give her a $20 bill and debit card, I wanted her to put the $20 towards it and the rest on the card... She brings the $20 back and ask if I wanted change... I said yes please, then she comes back with my change. All 5s by the way, no 1s, and picks up the signed copy of the recipes for the meal. She comes back a couple minutes later very very rude and snotty and says, "seriously, your not going to give me a tip"? I had to argue with her that I got the damn change for a $20 to tip her. But by now I am far from wanting to leave anything now. I was going to leave $7. The meal was $44 mainly being beer and drinks, with not so great service. I left a dollar instead. At the end the manager came over and was very rude and made us leave after us giving the no attitude about anything. Maybe someone should train their waiters better. In my half hour wait for one of my beers she managed to stroll outside for a 10 minute cigarette break and when I asked about it she looked at the bar as if it was their fault. She's the one who brought every drink to the table. Half way through the night I planned on going back, now I never plan to go here again. read more