Do NOT USE THIS COMPANY! They do not stand by their warranty…read moreand we had our home Repiped with them, as a preventative decision from any pipe leaks from our original copper pipes( that other neighbors were having). We have now had 3 leaks that has involved the hot water red pipes. We have waited 3 months for a response to our request to have all the red pipe replaced, so we can prevent further headaches with all the water problems!! They came back and said they would not replace all the hot water pipe, they would do the downstairs!! NOT SURE WHAT SENSE THAT MAKES!! We are very dissatisfied!! We will keep letting customers know that this company does not Stand by their work and product!

My estimator was Paul. Awesome estimate and service. They even changed my toilet angle valve and…read morehose too. Even new ball valves. Finished repipe in one day. Wall patching looks good and fast. Thanks.

I usually don't write reviews. Excellent work done by both…read moreChris Thorne and Steve..Professional and respectful, clean and did a good job, Chris is very skillful..If you need replace a new water heater, make sure you ask for Chris Thorne and you will not be disappointed.

Had an amazing experience...with an awkward replacement in back of closet, in loaded apt, worsened…read moreby, unloading all for access. Danny and Christopher, were the sweetest, and went above and beyond...Truly the kindest. Also nice interactions with Maria and Sabrina What a nice, business. Owner must be terrific, too.

I asked for a new ice line, laundry valves replaced, and garbage processor replaced for my home in…read moreIrvine. They provided all the materials and were able to do a great job! Some feedback: - Please create your own professional notification for neighbors in same unit. I had to create my own. - Scheduling mistake. I asked for them to come at a specific Monday, but they arrived the Monday before. Not a big deal on my side, but still felt bad that they came out when they did not have to.

I wanted to thank Elbert and his team at Hot Shot Plumbing for a meticulously job well done…read morereplacing our former toilet with this beautiful Kohler. Elbert was very friendly, courteous, honest, and efficient - a rare combination of admirable traits that can be found in just one person. Thanks to Hot Shot Plumbing, I now look forward to using the loo as opposed to dreading to use our former powder room toilet. I will never take for granted again the satisfaction of having a highly functioning toilet. So thank you again. :)

Justin was great! Very respectful and his work was clean. SJ Plumbing does a great job keeping…read moreyou informed on arrival times by sending text messages.

Hired SJ Plumbing for a water Repipe, filtration installation, water heater location move, and…read morewater heater change from tank to tankless. They worked with our schedule to get started and kept in contact with us. All work was finished in a day. The patch work was not part of the contract but set us up with one to get the patch work complete. My only recommendation for future would be to remind customers it is not included so that the patch work can be scheduled ahead to happen shortly after work is complete. Although, the patchwork was only a few days after. We just covered up the outside holes until someone came. Noted a couple of issues that popped up shortly after work was done, but they came back and fixed it right up. Overall, a pleasant experience, good value, and would recommend them.

Response was professional! Requested for regular maintenance, they did provide proper maintenance…read moreservice quickly.

I can see why they have so many 5 stars. Got to give credit where credit is due, CCW was amazing…read more Quick to quote, quick to answer and easy to schedule. They arrived right on the dot and got my water softener system running fast. The guys who came were all honest, professional and friendly. Set up my unit outside and it looked super clean. I shopped around and their pricing was by far the best for the best system (Clack). I already recommended them to my family and now my sister is looking to get a system done by them too. Loving my soft water so far, thanks Tony and team!

Service was fast! Very fair price and high quality work! Recommend! Been using them for years!read more

This is the 2nd time we used Joaquin to fix plumbing issue of our house. He's well knowledge and…read moreprofessional. Most importantly he's always on time to meet with us and fix the issue right on the point. Thanks my friend

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

Few months back, I had to replace my old dishwasher. A friend referred me to Mr. Richard F. for…read morethe job. He replaced the dishwasher and I was satisfied with the job professionally done. So, I had to keep his name and contact number for future help. This time, my gas water heater gave up yesterday. I contacted Mr. Richard F. and scheduled the replacement today. Again, the job was professionally done by Mr Richard F. and very satisfied with it. I read reviews but I seldom write reviews. I just want to share that somehow you may consider my experiences with this company... with Mr Richard F.

Contacted Richard as I was in need of service on my water heater. He was timely in his response,…read moreand professional over the phone. He came same day and provided honest feedback. His price was reasonably fair as other companies were charging much more for the replacement. He completed the job the same day within a couple of hours. I highly recommend Richard.