Needed help with 2 drains that were slow or had an odor. Duck Plumbing took care of both issues…read moreand also gave me some good information for dealing with a strange hose bib. Very professional, courteous, helpful and a reasonable price. Definitely recommend.

Reliable, knowledgeable, good worker. Quality work. What can I say? Everyone needs a good plumber!read more

Here are the facts-…read more I requested to be called by the manager, and received an email from a customer service instead. No attempt to resolve my issue was made. I think this speaks volumes about the company. They closed my claim without finishing the repair or my knowledge. The service call record (as in the email below) indicates they looked at my right oven (I have a double oven), but it was the left oven with the issue. I was present when the service tech was there. He quickly diagnosed the issue (I believe he said it was a faulty ignition pan that was firing to early, and said he would need to order a new one). The truth is that this company has trouble following through with service calls. They've wasted enough of my time with Pro-serve, but I suggest you never let them start wasting yours. (email below) Dear Mr. Waters, Thank you for contacting us today. We apologize for the inconvenience and intend to clarify our records and the Home Warranty service procedures. Below is a copy of our records regarding our last visit to your home: **10/30 BM out-Went to home spoke w/ customer about gas smell. Found gas smell to be in right oven. BM found igniter works, it just takes about 15 to 20 seconds to ignite burner. No gas leak and oven works within specs. No deductible, no repairs needed at this time. If there are problems with the oven at this time, the procedure is to place a work order with your home warranty; and they will assign us or another company to diagnose the unit under warranty. Regarding parts being ordered that would be up to your warranty company in this case. We suggest you contact them for coverage inquiries. Our technician communicates findings to them, and they are responsible for discussing their options with you. I apologize if this is the case and recommend contacting them to inquire about your coverage and/or place a work order for the stove issue. At this time, in our end, this claim is closed with American Home Shield; if you would like a technician to inspect, diagnose and orders parts for this repair without a work order from your home warranty company, you would be responsible for any repair parts & labor charges. Either way we would be glad to assist you! You may contact our office via email or phone to schedule a retail visit or contact AHS and place a work order; then, they will dispatch us or other company that will contact you for scheduling a technician visit. Thank you, Sincerely, Countrywide ProServ, Inc.

Our washer is leaking, so I searched around Yelp on Appliance Repair for someone in the Hillsboro…read morearea, and landed on Proserv Portland. Upon calling them, I was shocked to hear that, while their address says Hillsboro, OR and the ad banner says serving Hillsboro, the lady on the phone told me that currently they do NOT serve the Hillsboro area! What a disappointment :-(! Benjamin

Efficient, good communication, would hire again…read more Accomplished 2 jobs in one hour (replace garbage disposal, replace toilet fill valve). Asked for pictures to help them prepare, went right to work when arrived.

I'm a little slow with my review... About two years ago Dean installed my new free-standing bathtub…read morein my new house and did a great job. Since then they have been out a few times for plumbing issues in the kitchen as well. They are very professional and reasonably priced. I will continue to use them for all my plumbing needs and I highly recommend them!

Kit designed and installed the HVAC system when our house was built five years ago. It's efficient,…read morequiet, and reliable. The whole team at Connors Heating and Cooling has been great at answering questions, providing solutions, and performing routine checks and cleaning. The scheduling and communicating has been great too. They send a text message and provide an updated arrival time when the technician is on their way. Everyone is respectful of my house and yard during servicing, even putting on shoe covers when coming inside. I wholeheartedly recommend this company.

Referral from a neighbor for furnace repair. Contacted them Saturday morning. They came out within…read morea couple hours and fixed me right up! Kit was great and informative and we discussed other HVAC improvements we've been wanting to do including a dual zone heating system. I appreciated the fast service on the weekend and now my home is warm again! We will be switching all of our HVAC needs over to Connors, including AC and furnace maintenance!

A COMPLETE SCAM. Called to get a price to fix a pipe under the bathroom sink. No problem. We can…read morehave a guy out today. "What is the charge" There is no charge. He will come out and give you a price. When and if he shows up. Price $400. Too high. Charges $75 to give the bid. This was over twice the price of any other plumber that we called. Watch out for this company. Bait and switch in my view. But that is just my opinion.

Our 15 year old tankless water heater decided to quit on us. Called around, got one estimate that…read moreseemed exorbitant for just swapping out boxes. Talked to Gene, he quoted us a price about 40% less than what the first guy offered for the same Rinnai tankless condensing water heater. Had it in stock, came out same day (first guy was going to take several days), had it installed in a few hours. Didn't have quite enough tubing to finish installing the overflow line for the neutralizer for condensation dripline (not immediately necessary for the water heater to function), so promised to come back next week to finish. Would definitely recommend.

Chris was professional and thorough in his estimate and offering insight to the project throughout…read morethe intial meeting. Steve and Elias were very efficient, friendly and respectful of myself and my property. Integrity, craftsman, ethical, great experience and now have that peace of mind back again. Thank you again Chris, Steve and Elias and to entire family at Brass Monkey!

My experience with Brass Monkey was absolutely delightful- which I don't think I expected with a…read moreplumbing issue. Aliyah in the office was extremely helpful and clear when scheduling the crew to come out and look at my main plumbing line issue. Nathaniel and Fredy diagnosed the problem and gave me a couple options to deal with it in my budget. They were quick to schedule the repair and Alex, Fredy and Elias all made sure I understood what was happening and they completed the work in half a day. They were quick, clean and solved my problem and were very kind the entire time. I would definitely use Brass Monkey again and highly recommend them.

We've used SRD multiple times. They have done faucet repairs, shower head replacements, tankless…read morewater heater flushing and some emergency help. Professional, friendly, fair price and great work. We highly recommend them!

Took my call the day after Christmas. Quoted a price and stuck to it. Did a great job.read more

09/12/2023 Leaking…read moregarbage disposal...water under the sink and on the kitchen floor... what to do? Call Standard Plumbing. They were booked that day, but came out the next day, diagnosed the problem and replaced the disposal. Problem solved. As always, Tim arrived on time, swapped out the disposal, cleaned up, and left in very short order. We never call anyone else for a plumbing problem because we know they will do a great job at a reasonable price, and they stand behind their work. We have been a customer for over 35 years, and we highly recommend them for any plumbing project.

This is the best plumbing service. They are knowledgeable, helpful, professional, and efficient. My…read moreoctogenarian father and I really appreciate their communication skills, too.