Just met Chris Moore - my Plumbing Technician and he was a delight! I had two plumbing repairs, an…read moreinstallation, and one drain unclogging and from start to finish, what a pleasant experience. Thanks for your efforts in accessing the problem, giving me an estimate and actually doing all the shopping to get the right parts. I was going to 'try' an AI (do-it yourself) approach via the internet, but decided to go with a pro! Thanks Chris and Jeremy (he booked Chris). Bonnie Holmes

The installer was great, did an excellent job, was knowledgeable…read more The issue I have is they refused to give a quote over the phone (now I know why) It was over $420 to install a customer supplied garbage disposal that took under an hour. Nothing extraordinary, just a simple swap. FYI.

Roman's Plumbing is the most organized, client centered companies I have come across. From the…read moremoment you call "for help" to the completed job, both Roman and the Eleni will keep you, the client, in the loop about their whole process. It is very apparent that Roman's Plumbing's goal is to make sure their clients know and understand their costs, the date and time of your appointment and at the job's completion what exactly Roman did. For twenty years my Dad lived alone. He always called Roman to help with plumbing repairs. We (Dad's out of state family) knew with certainty Roman would take great care of him. And Dad loved "visiting" with Roman. In Dad's later years, when he needed a bit more explanation of the plumbing issues, Roman was kind and patient with him. When it became time to sell Dad's house, we called Roman to fix the plumbing issues called out in the home inspection report. What I appreciated is that Roman took each issue noted by the inspector and gave us as his expert opinion. There was an issue that in his opinion did not need to be addressed. As a realtor, I do know that this is often the case. I am impressed with Roman's transparency and honesty. Roman repaired the plumbing problems quickly and efficiently. Without any reservation, we highly, highly recommend Roman's Plumbing. Roman and Eleni Scanagatta are wonderful people that not only will expertly fix your plumbing problems but will enrich your life by knowing them!

I cannot begin to say how grateful we are for Romans plumbing…read more Our water heater went out last week. Roman came out and was able to order a replacement part on our behalf from the manufacturer and get it installed swiftly. Roman was professional, prompt, communicative, and handled our situation with incredible empathy and kindness. Going without hot water for multiple days is not pleasant! We cannot recommend Romans plumbing enough!

After watching homes go up in flames during the recent earthquake near Napa, Jake told several of…read morehis clients about the automatic gas valve shutoff product that could have saved those houses. During a violent shaking the value turns off the flow of gas automatically. Its quite simple to reset and just could save our house. He just completed installing it faster and at less cost than expected. Its this kind of proactive information that Jake puts out while busily running his business that makes him a great plumbing contractor. We've used him to put in faucets, toilets, hot water heater and he's been fantastic each time. Thanks for all the assistance, Jake!

Sonoma Marin got out to fix our urgent issue within a day. They were responsive, the tech they sent…read morewas super friendly and helpful, and they listened to what we needed, given the situation. I absolutely would recommend them and they'll be the first I call if we ever have any future jobs needing to be done!

Diamond certification and prolific reviews turned out to be what we experienced with their work on…read moreour Guerneville house. Their estimator was knowledgeable and precise explaining options and what was required The resultant estimate was detailed and transparent. The two electricians were clear, efficient and communicative explaining one project that could not be completed that day. They also completed a clean-up of past gerrymandered wiring. All in all, we are pleased with their work, transparency and definitely for the value received.

I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they…read moredidn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

No-nonsense plumbing contractor and excellent problem-solver. Brad was prompt, professional, and…read morededicated to getting the job(s) done right. Went above and beyond to make sure we were satisfied with the work.

Brad was just great, from showing up exactly on time, to performing a perfect clean up in the area…read morehe was working. He was courteous, punctual and explained was was going on with the plumbling back up in the bathroom. His price was reasonable and sent out an invoice to my email a few minutes after he completed the work. He will be our guy for all our plumbing needs in the future. So refreshing to find such a professional. Great job Brad! Ken and Ping J in Fairfax, Ca

Our 18 year old gas hot water tank needed replacement. Dolcini responded and within a couple of…read moredays replaced the water tank with a new one, installed code compliant pan and drainage piping in a professional, knowledgeable, and outstanding installation- all at a competitive price. Truly outstanding work, if there were more than five stars in rating this experience with Dolcini we'd give it gladly. Talk to them before committing to another plumbing service.

Pronto knowledgeable took care of our house. Reasonable price considering everything these days!read more

Excellent customer service from both office staff and Brent, the technician that serviced my dryer…read more Brent did a terrific job cleaning out the air duct/vent that lead up to the roof. He even cleaned the dirty floor under the dryer and the washer when he was all done! So glad that I called to have my dryer serviced before I had any problems because my dryer vent hose had come apart from the back of the dryer and needed repair, which was included in the price. The scary part is that I did not even know that it was damaged! Boy! I am so glad that I called to have my dryer serviced before I had any problems with the dryer! Peace of mind! Priceless! Thanks Brent for doing such an amazing job and being such a pleasant, respectful and professional person. I have added Air Doctor in my contacts for future dryer vent/duct cleaning services.

The two gentlemen that came were knowledgeable, courteous, and prompt. They did an excellent job.read more

Did a complete Attic clean up and R44 blow in insulation & in wall insulation for an old 1959…read morehouse. I would say, they did an excellent job - Starting with Jeremy, who accommodated my schedule for preliminary inspect and gave me a on the spot quote. Elder and the guys did an excellent job in covering up the entire house and finished the job in 2 days. My house had no insulation in the walls- to very less in the attic. After the insulation my Heat as well as Cold is retained inside the house. Heat turns on once in a 24 Hr cycle vs multiple times in an hour previously. If you are thinking of in wall insulation, it's totally worth it. The quote was the most competitive and they were very flexible. I am still closing out the multiple holes in the wall, will take time as i prefer to do it myself- I had plans to paint anyway .

I was initially impressed with what seemed like a thorough and well-considered estimate. It felt…read morelike the team really evaluated my attic and cooling needs. The addition of two QuietCool fans also seemed like a major plus, as I was already familiar with the product and expected it would significantly help with cooling. When it came to the insulation work, I was very pleased. The crew did an excellent job removing the old insulation and installing the new. They worked efficiently, protected my floors well, and ensured that no insulation debris entered the living areas. That part of the job was handled professionally. However, I was less impressed with the radiant barrier installation. This may partly be due to a misunderstanding on my end, as I expected a different type of material, but the end result did not meet my expectations. The biggest issue, unfortunately, was the installation of the fans. At best, it was very poorly executed. The fans are 16" units with 12" duct openings, yet they were installed directly against the gables, which severely restricts airflow. Proper installation should have included a box or shroud to help direct airflow effectively through the fans. Because of this poor airflow, the fans do not cool the attic--in fact, they appear to make things worse. I can actually watch the temperature on the thermostat increase when the fans are turned on. I reached out to my representative multiple times, but the response was disappointing. I was told they could not take the fans back, and when I asked why the attic temperature increases when they are running, I was told there was no explanation and nothing further could be done. As temperatures continue to rise, I'm left frustrated that I spent $1,200 on two fans that perform the opposite of what was promised, with no meaningful support or resolution offered. UPDATE: After posting my initial review, I was contacted by both the project manager and the owner. I reiterated the reasons for my frustration, explaining that my review reflected my honest impression of what I saw as a lack of clear communication and effective management of the project and customer expectations. The project manager apologized for the communication breakdown and asked if I would be open to giving them an opportunity to make things right. A technician was then sent out, and he took the time to fully understand the issue, carefully examine the installation, and make several adjustments to the original work. He believes these changes will help improve airflow in the attic. Since my attic has some unique characteristics, he also provided helpful suggestions for additional ways to improve cooling and airflow--something I feel should have been addressed during the initial planning stage of the project. Whether these changes will result in significant improvement remains to be seen; I'll have a better sense once the weather warms up. I do appreciate the follow-up and the willingness of the project manager to reach out and try to make things right, and I have updated my review accordingly. That said, I want to be clear that the increase in my rating is largely due to the technician and the time he invested in evaluating the full situation, as well as both implementing and proposing thoughtful solutions.