Cancel

    Open app

    Search

    GameStop

    3.1 (27 reviews)
    Open 11:00 am - 7:00 pm

    GameStop Photos

    You might also consider

    Recommended Reviews - GameStop

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos - GameStop

    Gary N.

    The worst GameStop I've ever been, I remember during Covid I tried to call in to check on an item, and the employee was really rude over the phone, yes today I decided to give this place another chance because it was the closest one to where I live. I brought an item in for r&r with a receipt as proof of purchase, the employee straight up refused to give me any money back, he stated that the box was not sealed and damaged, I told him nothing on the receipt policy said I can't return it if the item was defected, so he tried to flip it by saying he needed to ask his manager, he went to the back and came back shaking his head, he said nothing he can do if the item has already been opened, of course it had been opened, if I didn't open it, how would I know if I wanted to keep it or not, what kind of a policy is this? Nothing on the fine print indicated it. But this manager didn't even come out to explain, but he/she let an amateur who couldn't even make decisions like he was never been trained, he even said I should bring it back to the original GameStop store and return it there. What the heck? So this GameStop location is exclusively making their own rules, refused service to customers, I mean I can see all the bad reviews and now I experienced myself. I never seen a store that can't refund a customer and telling them to back to where they bought the item which also a GameStop, it's like I was forced to buy an item I didn't want anymore, but since I bought it from some crook at a third world country sweatshop, the rule would be you break it you buy it, I am just wow, this location shouldn't stay opened if they're going to operate like this. I am sure if I return an item at Costco, Walmart, or any big retails store, they would not tell me the same thing.

    Ikaris- Eternals
 Oswald Cobblepot aka penguin - The Batman

    Shout out to Alemao & Alexandra both great cashiers and great customer service for putting the pop funkos I bought inside a box for them to make it home in mint condition

    Gabe H.

    So I've been to quite a few GameStop locations before. There isn't a significant amount if difference that I have been able to gather in the realm of product. They offer relatively competitive rates and credits for trade-ins. Like almost any business that has a trade-in policy I hear people complain that they do t get what their stuff is worth and you'd be better selling it on your own. The same can be applied to GameStop. By all means... If you have the time and energy go ahead and do it yourself. If you're like me and would rather spend your time enjoying life go ahead and drop by GameStop to trade in your used games. Now into this particular visit. It was late and raining out so in typical San Diego fashion I expected them to be slow.... I was wrong. There were two employees working when I arrived. I did a quick browse but pretty much knew what I was looking for. I knew it was in stock because I called in advance and a friendly employee checked for me. For me I am not a typically video game player. I find a few games I really like and play them endlessly. I don't learn any of the cool kid lingo so the world thinks I'm a geek and the geeks think I'm a loser. It's all good though, I'm good with my spot on this rock. When I come here its a breathe of fresh air to be treated nicely by the employees. They are clearly advanced players so answering my silly questions I'm sure is rather boring for them. Yet they do so with a friendly smile. The only thing that almost dinged them a star was the wait time. There were two lines that had formed for the two cash registers. The guy running my line had to take his break right as I was up. I was a little irritated but the other employee acknowledged me right away and said he'd be right with me. What I noticed was that although it was a little frustrating to those in line, when the clerk was assisting you he gave you his undivided attention. I liked that level of service. This GameStop is one of the most convenient to my house so I imagine ill be back soon!

    Wingstop next door.

    See all

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jose A.
    31
    22
    4

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Absolutely do NOT come here for any new drops for pokemon if that's what you're looking for.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gary N.
    903
    1572
    108640

    3 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Avoid this scammers. Choose different GameStop store ! Rude & lying customer service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    My local store and they've always been helpful. Never ran into any issues. So yeah. 5 estrellitas

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jason L.
    173
    100
    1537

    12 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 1

    12 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Adam S.
    1587
    772
    177

    12 years ago

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0
    Photo of Ellie E.
    163
    93
    58

    10 years ago

    Always a line but great service. I've been in a few times and hate waiting but the employees are friendly

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Tim C.
    343
    20
    7

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - GameStop

    Review Highlights - GameStop

    service was amazing kiel was very knowledgeable friendly fast and attentive.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Video Game Stores 1,729 times last month within 15 miles of this business.

    Verify this business

    Bookoff San Diego

    Bookoff San Diego

    3.9
    (485 reviews)
    5.7 mi
    $

    I come here once a month or so. My wife and I love it (although one time she didn't get as much…read moreselling them books as she wanted, but that's not the point of this review). Today I had a rather complex purchase/exchange I needed done, and Angel couldn't have been more helpful. He was very professional in how he handled everything. It's the type of thing us regular customers like to see. That way to run a business is perfect. This is easily my favorite place to get used books, CDs, and DVDs.

    I came in search of anime figures and I will say that the selection was VAST albeit very chaotic in…read moreits organization. Their manga selection was large and very well organized. They also have a large selection of Japanese manga too which I've not seen at other stores and was cool to see! We browsed their games and Pokemon cards as well. They had a lot of consoles and handhelds. They had a lot of dvds and blueray. Their regular book selection was extensive though I didn't look too much as it wasn't why I was there and my husband and kids were wanting to go get dinner. Overall while it was a very cool place, I feel like the pricing left a lot to be desired. Most of the manga I came across that I was interested in were priced very close to or at MSRP and the figures were disappointing bc every single one that I recognized and happened to know the going price on was significantly higher than it should be -- even super used ones that had no box were priced higher than you could get them for brand new! So even though I wanted to take the time to dig through the chaos and find a gem it made me hesitant bc i figured that even if I did find something I wanted, the odds were likely that it would be marked well over its value

    Photos
    Bookoff San Diego
    Clearance CDs
    Clearance CDs
    Clearance books

    See all

    Clearance books

    GameStop - videogamestores - Updated July 2026

    Loading...
    Loading...
    Loading...