GREAT EXPERIENCE!!! I'm super careful about how I purchase a new vehicle right from the beginning. I requested a sales rep that was guaranteed friendly, not pushy and knowledgeable of the vehicles. So I was referred to Victoria. Victoria was genuinely friendly and so respectful of my concerns in finding the right car for me. She explained the differences between certain infiniti models thoroughly and took me on as many test drives as needed for me to know what felt right. I drove away with a beautiful 2021 black infinit red sport and it was delivered super clean in show room condition. This dealership is not super busy and not super modern. It's more like an "Old Fashion American Dealership" and the employees seem to be very helpful of each other , which causes the customer to feel comfortable. Go check it out and ask for Victoria's assistance. Best- T. Bongi (Retired Police Sergeant) and Happy Glendale Infiniti customer. read more

Glendale INFINITI - Car Dealers Near Me - Glendale, California

We had a great experience at Glendale Infiniti. Our salesperson, Victoria helped with the leasing of our new SUV. We were impressed by the smooth and efficient processing of our lease agreement. We are very happy with our new car. Thank you Victoria. read more

Wonderful service from Mansoor, Victoria, and Diego! The best customer service I have ever had in a dealer. You have loyal customer in me and I am excited to enjoy my brand new car. read more

Glendale INFINITI - Car Dealers Near Me - Glendale, California

Had a test drive at Glendale Infinity with a salesperson by the name of Victoria. Got to say she was the most professional, enthusiastic, friendly salesperson i ever met. I was looking for a Mercedes but stopped by to check out the Q50. My heart was set on Mercedes but Victoria made that one of the hardest decisions i had to make. Not because of the car, but because she made me feel as if she really wanted to help me. Next car i buy, im definitely going to look for Victoria. Anyone looking for a car, ask for Victoria and you'll definitely be in good hands! read more

Victoria was an excellent salesperson. She made the leasing process pleasant and easy. I'm very satisfied with my lease experience.

I am a person who rented a car with the help of Joseph Park. He is very friendly and offers me the best options. In a short period of time he gave me trust and he convinced me that I would like to do business with him in the future.And it will be of greater help to those who need Korean. And I was so thankful today read more

Came to Infiniti to finally get a new car. I was nervous at first but I can honestly say I had a great and easy experience. Rory is super personable, he was honest, accommodating and detailed. He took the time to show me every feature of the car and answer all of the my questions, I really enjoyed working with him. He was very patient and made me feel comfortable the entire time. The manager was also very friendly, helpful and accommodating. The car was a great deal, in great condition and even came with a 6 year Warantee. I was even able to get a fair deal for trading in my old Infiniti so was able to take care of everything I needed start to finish. I'm happy to be sticking with Infiniti since it's always been such a comfortable reliable vehicle for me the past 15 years. read more

Ask for Sepan at Infiniti of Glendale! It was an absolute pleasure from start to finish. His expertise and professionalism made the entire leasing process seamless and enjoyable. He took the time to understand my preferences and guide me towards the perfect choice. I highly recommend Infiniti of Glendale to anyone looking for a premium car leasing or buying experience. Thank you, Sepan, for all your help! read more

Glendale INFINITI - Car Dealers Near Me - Glendale, California

So we just got a new infiniti qx55 and the passenger seat stopped working not even a month after. I was highly against using this location in the first place but my husband insisted. They said they would order the part needed to fix it and we would need to come back...this was 2 weeks ago. We take the car there and these idiots ordered the wrong part. We had to WASTE gas getting there, mind you we do NOT live near Glendale. I was pissed that these morons made us go there, gave us a loaner car, then decided to tell us later in the day that they ordered the wrong part!!! So they tell us that they are going to order the right part and that we have to come back?! I'm LIVID at this point. SO WE GO BACK TODAY and these incompetent pieces of crap ordered the wrong part AGAIN?!?!?! How STUPID can you be??? They made my husband drive there AGAIN and gave him ANOTHER loaner, just to notify him hours later that they ordered the wrong part AGAIN!!! At this point there needs to be some type of compensation because we WASTED our time and gas NOT ONCE, BUT TWICE!!!! VERY VERY UNPROFESSIONAL!!!! Do NOT come here!!!! read more

Great customer service, I leased my car and very happy with the experience of Glendale Infinity. Highly recommend anyone who wants to get a car speak with Greg and Mansoor, Thank you read more

Glendale Infiniti, is the place to go to for your Automotive needs. All stuff in both sales and service departments they treat you with the most respect. Patrick Z, and Roger Baghdasarians, not only they gave me a great deal without any hassles on my new QX50, but most important they provided exceptional service and hospitality. Special thanks to Devin and Benjamin in service department for the quality service they provided. Facility is very clean and organize. I highly recommend Glendale Infiniti. read more

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Came here to check out a used Acura, and Chris made the whole process super smooth and easy. Really satisfied with the service, would definitely recommend Glendale Infiniti to anyone looking for a new or used car. Huge thanks to Chris for his help along the way. read more

We came to Glendale Infiniti to purchase a vehicle 2021QX 50. Our sales associates name is Rory extremely knowledgeable and a true professional made our car buying process simple and transparent. Highly recommend Rory. read more

I had a wonderful experience at Glendale Infiniti, and I'd like to compliment Victoria Suarez for the excellent service she provided last week. She made the whole car buying experience quick and easy. Her professionalism and ability to take care of customers quickly exceeded my expectations. Due to my tight schedule, she was willing to come in to work on her day off to help me get the QX60. She meticulously walked me through the details of all the features that came with the QX60, to ensure this was something I was looking for. She answered every question I had and responded promptly even after I got the car. Such a commitment to great customer service is to be much-admired. I also want to thank the Senior Sales Manager, Mansoor Ali, for helping me not only get a great deal on the vehicle but also on my trade-in vehicle which helped to bring down the cost. He knew I was in a time crunch, so he had all the paper works ready by the time I went to his office. Normally, it would take anyone at least 3-5 hours to go through the entire car buying process. Not here. It was a very simple and easy process. Glendale Infiniti wants you to enjoy not just the vehicle that you purchased, but also the time you spent with them. If you are in the market looking to buy a car, look no further, just come to Glendale Infiniti and ask for either Victoria Suarez or Mansoor Ali, you won't be disappointed. Kudos to the great team! read more

I went to Glendale Infiniti planning to get a new car. I was expecting a long day of going back and forth with the sales associate. To my surprise the process was seamless. Roger was amazing and very professional. Everything was transparent. I would recommend Glendale Infiniti to anyone looking to purchase or lease a vehicle. Make an appointment with Roger he will take care of your needs. read more

I have been shopping around for a new family car for the last few months and saw that Glendale Infiniti had my dream car at a great price! I came all the way from San Bernardino to this location and was not disappointed. I've had bad luck with previous dealerships where I've been ripped off and felt like I was being ambushed by sales people before so I was a little hesitant walking into another dealership. Glendale infiniti was the complete opposite of what you would expect from a dealer. They took their time to make sure all my questions were answered, they were patient and made me feel comfortable, the best part about it was I felt absolutely no pressure to make any decisions right then and there. They had the best pricing for the car I was looking for so it wasn't hard to make a decision! Thank you to Joseph & Mansoor for all of your help and I highly recommend this dealership to anyone looking for a new car at a great price :) read more

Glendale INFINITI - Car Dealers Near Me - Glendale, California

Very satisfied with the service that was provided . Out of all the dealer ships I went too this is the one I was very comfortable with . Shout out to Victoria !!!!! She is the best . Thank you so much for being kind and providing excellent customer service . You the best !!!!!! read more

My boyfriend and I went to Glendale INFINITI earlier this month to look at potential cars to trade in his beloved G37 that he had for almost 12 years. Upon arriving, we were greeted by Sepan who was friendly, knowledgable and not in any way pushing us to purchase anything. We had hundreds of questions for him and were there for several hours discussing all possible options of purchasing a car - new and used. Not once was he rushing us to make a decision and was very thoughtful with every answer he provided, making us feel very comfortable with the car that we decided to move forward with. Since purchasing the car, he has assisted us with several additional follow up questions and is very quick to respond and help us. Could not have asked for a better person to help us with this process. Thank you Sepan! read more

Glendale INFINITI - Car Dealers Near Me - Glendale, California

Thank you VICTORIA!!! She made my experience in getting into my Q50 simple and easy. She was very great at giving us information we needed and helping us get a great deal. I would highly recommend that if you want to get into an Infiniti or any of their pre-owned vehicles to come take a look over here. read more

Roger the salesman at Glendale Infiniti has helped us multiple times in the past. In fact the QX60 is the fourth car that we have leased from him. He has a very honest approach and our negotiations are relatively quick, especially because he usually informs us with the current deals in advance and helps us make the best decision. read more

Thank you to Victoria and Chris for helping me getting into my dream car of a BMW X6. Victoria reached out asap to me and provided information on the car I needed. Chris made the purchasing of the car such a breeze and made me feel very welcomed as he explained all the options I had, very thankful he was able to give me tips on how to navigate the car. Extremely grateful for these two and will recommend them for future car purchasing. read more

I recently visited this place Glendale infinity to purchase a Mercedes Benz. Rory was absolutely excellent he made sure he was helping us and went above and beyond for my fiancé and I. We left with a new vehicle the same day. Mayra & David read more

By far the best car dealership I have been to! Joseph attended us today as we were looking to purchase a vehicle for my baby brother. He was very detailed with all cars that he presented to us. He gave us the best experience with buying a car. I HIGHLY recommend Joseph and Diego they were the BEST! Diego went above and beyond for us with this experience. 100000000/10 recommend this dealership and salesmen Joseph and Diego! Will go back in the future for another vehicle. read more

Glendale INFINITI - Car Dealers Near Me - Glendale, California

I was helped by Victoria she was great and very knowledgeable and her customer service was in par with the high standards of infinity. If you are looking to purchase a vehicle do yourself a schedule an appointment with Victoria read more

A few weeks ago I went in to check out a few cars. My partner and I walked in and were greeted by a young lady named Victoria. She was very welcoming and friendly. She showed us around the inventory they had. She was very knowledgeable and the way she comes off is very professional and respectful. Going to a dealer is scary. You deal with these so called "sharks" who push you to the edge and you have no choice but to walk away. I was so taken back by Victoria's approach. We didn't feel rushed, pushed around, or like just another number to her. While we're a few months away from purchasing and Infiniti is still a possibility for our next car, I just had to leave a review because of how comfortable Victoria made us feel. So if you're in the market for a vehicle, please come see her. She'll give you exceptional customer service and she's not a typical shark. If we decide to go with Infiniti, she will DEFINITELY be the one I go to! read more

Overall great experience! Joseph was straightforward and easy to talk to. He didn't beat around the bush and told us what exactly was being offered and explained all the details of the car, and the price breakdown. We hope everyone at Glendale Infiniti has an amazing holiday season! Thanks again! read more

Glendale INFINITI - Congratulations are in order! - Car Dealers Near Me - Glendale, California

Where do I start... [[HIGHLIGHT]]I come in every four to six months for an oil change and I am always greeted by Frank who works in the service department.[[ENDHIGHLIGHT]] This time I went in because there was a recall on my car for a few things and when I tell you I was already in the mind set of not taking it in because one I am BROKE and two I'm always working because I am broke lol. Seriously friends Frank took care of me and he also made sure that my warranty was still good ( which it was) and all I had to pay was the deductible. If you ever want to go to a dealership and buy a car or even get work done and don't want to just feel like a customer please go to Infinity Glendale. They will treat you the way your suppose to be treated. Frank is the best manager in the service department. He communicates, listens and he doesn't judge in any way. He makes you feel as though you have know him for years and I so appreciate that a lot. [[HIGHLIGHT]]Frank goes above and beyond for his customers.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Chis is also another guy that helped me when Frank wasn't in. He was awesome with communicating and listening as well. He helped me and he was very professional.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]To be honest, all the service guys are the best and that is why I will always be loyal to them.[[ENDHIGHLIGHT]] read more

I want to say THANK YOU to Joseph Park for his outstanding customer service!!! I called INFINITI located in Glendale, California and inquired about a specific 2019 INFINITI Q50. Joseph was very polite and patient as I was asking questions about the Q50, because I was driving from San Diego to Glendale, and it was about a two-hour drive. I told Joseph I'll be arriving at the Glendale INFINITI right before closing, depending on the LA traffic. Joseph told me he would wait for me even if it was past their closing hours, because he knew of the traffic conditions during peak traffic hours. When Joseph told me he would wait for me, I told him I'm heading there now, and I would update him of my arrival time as I battle the LA traffic. When I arrived at the INFINITI Dealership in Glendale, the INFINITI Q50 was parked in front of the dealership and washed. I was impressed and I knew I was going to purchase the INFINITI Q50 from this dealership. I walked around the vehicle and Joseph handed me the key fob to start the vehicle. The interior of the vehicle was immaculate, and the vehicle sounded smooth when it started. Purchasing a vehicle through Glendale INFINITI with Joseph as your car salesperson, was stress free and easy. Joseph was straight to the point with the price of the vehicle and no high-pressure sales tactics was ever used. If you want to purchase an INFINITI, I HIGHLY RECOMMEND YOU PURHASE YOUR INFINITI WITH GLENDALE INFINITI AND ASKED FOR JOSEPH PARK!!! Joseph keeps it real! read more

Glendale INFINITI - Awesome - Car Dealers Near Me - Glendale, California

I just want to say Glendale Infiniti is the BEST! I went to the dealership on Monday to service my car, the lease was up and had all intentions of purchasing it out. I worked with Greg Gotti Khngikyan, the Internet/VIP Sales Manager and Mansoor Ali the Senior Sales Manager. Both of them went above and beyond to help me with my best options. I left with a brand new QX50 Sport, in love with it! The right price monthly and down payment made for me. I worked with Franky Asquerra Service Advisor on the details of making sure the car was perfect, also went above and beyond. Thank you so much!! read more

After spending a month shopping around, I ended buying from Glendale Infiniti even though there are 3 Infiniti dealerships closer to me. And I'm so glad I did. This was the most complicated transaction I've ever had buying/leasing a car and there were many parts of the deal that could have gone sideways. I actually had to trust a car dealership which has always been a rule of mine not to. I worked with Sean Zakarian, with supporting cast from Peter Kim, Diego, and Gabriel. All of which were classy, professional, and straight shooters. The main takeaway is that they did everything they said they would, no games, no last minute attempts to throw in a hidden cost, and respectfully offered other add-ons. I'll be back in the future for services and to buy my next Infiniti. read more

I had the best experience purchasing my QX55 today! A big thank you to Roger! He was the best at explaining everything and straight to the point! I definitely recommend going to him at this location! read more

Glendale Infiniti is the BEST dealership for all your purchasing and vehicle service needs. I had the pleasure of meeting and working with Victoria Suarez!! She is the BEST!! She greeted me witha warm smile, answered all my questions andmade the entire process seamless, I cannot thank her enough for her hard work. I have been a customer since 2005-under prior ownership- and have remained a loyal customer under this new ownership/management. If you are in the market for an Infiniti, please see Victoria! read more

I was "shopping" for a gray Infiniti Q60. My day was going to be going around to dealerships. I walked in and Joseph asked if I was being helped. He was very friendly. I told him I was looking and asked about their inventory. He was professional, straight forward and to the point. Inventories have been low at dealerships. There was an Infiniti Q60 on the show room floor. I inquired if that was the only one they had and he said yes. I proceeded to tell him an offer I already got from another Infiniti dealer. He explained he doesn't like all the back-and-forth and the best he could do was XYZ. His offer was 7k lower than the other offers I received. SOLD! I then met Diego. He was very professional and friendly as well. We went into his office and he was very patient and thorough. He answered any and all questions I had and gave explanations and recommendations to the "add-ons" such as GAP insurance, etc. I got financed, car washed and the deal was done in 3 short hours! The car wash took the longest. :) I would highly recommend Glendale INFINITI and especially Joseph and Diego! They were both a pleasure to work with! P.S. I LOVE THIS CAR! read more

Glendale INFINITI - Car Dealers Near Me - Glendale, California

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Flew down from the Bay Area to pick up my new Infiniti. I have to say that from start to finish, this is one of the most pleasant car shopping experience I've ever had. Victoria Suarez coordinated everything so beautifully and I'm very happy with the customer care I received from her and the staff at Glendale Infiniti. read more

Bought a used car from them. Chris was very friendly, upfront about negotiations, and even got the price down a bit. Great service too. Nothing but positive experience, strong recommend! read more

We couldn't find the QX 60 with the options we wanted locally but after some searching we found it at Glendale Infinity. After speaking with Joseph Park in sales and giving us all the details (especially a great price ) we quickly booked a flight the next day and took the short flight to Burbank Airport. Joseph offered to pick us up and like he said he was right on time and drove us to the dealership. It was nice to get the VIP treatment BTW! Our car was sitting right out front all detailed out and with a full tank of gas! We thought that was very thoughtful of them and showed hey these guys really care about what they're doing ! So thanks to Joseph and the entire team at Glendale Infiniti for making the car buying experience a great one and making our 7 hour ride back home fun as heck! read more

Our experience with Joseph was amazing, especially as a first time buyer! He really listened to our needs, asked what he could do to make us happy - and delivered on that. Super thrilled about the purchase & how seamless/painless this whole process was! read more

Had an appointment at Glendale Infiniti to correct a hazing condition on both outside rearview mirrors. We were told they would replace both. Daniel Escobar was our service manager, and he took care of everything. Both mirrors were replaced in a very short time. Thanks Daniel for your help. Pleasure doing business with you. J. Smith read more

Very happy with my purchase Roger was really helpful it help me find the vehicle that I love. I just got to say thank you to everyone at infinity and you will see me back. I highly recommend this place to anybody looking for a great vehicle read more

Glendale INFINITI - Car Dealers Near Me - Glendale, California

Excellent customer service from the initial communication as to what we were looking for in a new 2024 QX 60 Luxe AWD. Chris Levin was honest, upfront and not pushy at all. The sales staff worked very diligently with us continually to ensure we got just the right vehicle we were requesting at the best possible price. They also went above & beyond to search their database to fulfill our color and trim package requests, also the paperwork was easy to interpret and streamlined. The excellent customer service extended with our no-hassle trade-in and delivery. Thank you Glendale INFINITY again for the great customer service and the awesome 2024 QX 60 Luxe AWD. read more