This Gong Cha location is, indeed, the most minuscule brick and mortar tea shop size I have patronized. I believe with the rise of bubble tea and Gong Cha's popularity there are many locations enabling a strong NYC physical presence. There is a line spewing out the door. There is one kiosk for cashless payment outdoor and one cash register operated by an associate indoor. Gong Cha complies with "Prohibition of Cashless Establishments, as of March 21, 2026, all retail and food establishments in New York State, including New York City, must accept in-person cash payments, banning fully cashless stores." (source: Department of Consumer Affairs (DCA), Local Law 34 of 2020). Oh! For small amounts of purchases, my default payment method is cash. Yes, cash is still widely accepted in the 21st century. Peach green tea, medium, $7.25 With my favorite default grass jelly loeng4 fan2 涼粉 choice topping, it dispelled a lot of my anxieties enabling an evening's calm phlegmatic disposition. The grass jelly was average and disappointedly paucity in quantity. My drink order was accurately intake and fulfilled. The ice melted entirely during my long-haul subway ride home. My drink was delightfully enjoyable. Customer service is mediocre for two associates hustling busy. The cashier associate Esther H. incite aggression for a drop of condescending flair for a functioning air of ire as I disrupted her rhythm flow. I specifically requested a sales receipt two times and with acquiesce, I did obtained. This Gong Cha location sits in Korea Town on West 32nd Street (between 5th Avenue and 6th Avenue) and is accessible via MTA NYC Transit 34th Street Herald Square subway station trains B, D, F, M, N, ​Q, and R. In the vicinity within walking distance there is also 34th Street-Penn subway station for A, C, and E trains. read more

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Quick service but the strawberry matcha did not taste like strawberries, was sickly sweet and not like other strawberry matchas I've enjoyed elsewhere. read more

Honestly an easy and reliable yummy experience. I had to experience a nearby place along 5th avenue to have a much better appreciation of this place. Easy order experience with bestsellers called out, it's helpful for those new to the brand. Anyway, Taro Milk Tea w/ regular boba with regular ice is my go to. Never fails. No seats here but you have plenty of K-Town around you to choose from. read more

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Came here to redeem a buy one get one 50% promo before heading to work. I swear they are always out of the seasonal drink options. Whenever I swing by here (it's been years since I've been coming to this location), I'm told the seasonal flavor is always out. #SadPanda Three stars for always being out of the seasonal flavor. read more

Man. Whoever made the bubbles today 11.17.24 sucks ass. Over cooked. Mushy. I knew I shouldn't have gone here because this location is not consistent, but didn't want to go to other places due to unsealed cups. Sigh. The pudding is weird colour too and didn't taste the same. It's usually more yellow than beige. read more

Standard boba. Nothing super exciting to note here. I enjoyed it and I like sweet boba

I pass this location every day mon-fri after work at 5PM and half the time they don't have boba. How is this possible? It's like McDonalds running out of fries. Location is very small, not very clean. Always has grade pending on the window. Workers aren't rude, but they are very cold. Do yourself a favor and go literally across the street to tea makers or any of the other ten bubble tea spots on the block. read more

Gong Cha - Always out of boba - Bubble Tea Near Me - New York, New York

Dedicated to serving fresh tea and ingredients, Gong Cha ensures its tea is brewed frequently throughout the day for optimal freshness. This dedication to quality, along with the ability to customize orders, distinguishes Gong Cha in the fast-expanding bubble tea industry. Their customisation of the tea and sugar is amazing and provide each customer with their own unique choices of sweetness. read more

Gong Cha - Bubble Matcha Tea Latte - Bubble Tea Near Me - New York, New York

The worker with glasses is rude. They did my drink wrong but when i asked she to redo it, she had the nerve to talk back to meThat's not how you treat customers. When I ordered my drink, she acted like she doesn't want to make my orders (I mean not only me, she did that with other customers too) . If she can't handle a simple request without attitude, maybe she's in the wrong job. Or if you dont want to do your job, just quit! Another the young girl is really nice! read more

A decent spot to get your milk tea fix! Pretty standard, but nothing special though. Their boba is made well and I didn't have any issues with service. Classic spot if you need something quick and easy for the go. I just got a standard milk tea with boba. They were able to make it warm since it was a bit chilly which I enjoyed! Overall, simple milk tea spot that will hit the spot! read more

Gong Cha - Vibe - Bubble Tea Near Me - New York, New York

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I hate writing reviews but wow such bad matcha the quality and color sucked so bad. The boba itself is standard but not for people who actually know their tea read more

Stopped by here for a strawberry milk tea boba and a little star peach crunch while we were in KTown. Both were so refreshing and delicious! Price is good and ranges from $4.50-6.50. Portions were big! Everything was very fresh and there was only a short wait. Highly recommend as you can also find them all over the city! read more

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terrible location, small and slow, drinks are fine but given so many boba spots on the same block I'd avoid.

Love Gong Cha in general and this location is no exception. I came on a Friday afternoon (~2pm) and there was absolutely no line (there's usually a 10-15m) line when I walked by the place pre-pandemic so I'm not sure if it's because of the timing or if there are just fewer customers due to COVID. The shop itself is very small and they only allow one customer/ group in at a time to order. Their service is pretty quick and the order was made without issue. I always order the strawberry milk tea with white pearls and regular sugar. Most of my friends think the regular sugar level is too sweet, and I'd agree for their other drinks (eg. mango green tea), but I feel like it's a good level for the strawberry milk tea. The white pearls cost a bit more (75c) than the regular pearls (50c) I believe, and have more of a chewy jelly consistency as opposed to the regular tapioca chewiness. The strawberry milk tea is as you'd imagine, like a milk tea with extra strawberry flavoring. The strawberry flavoring tastes like boiled sugar water with strawberry more than hershey's strawberry syrup, making it taste more like a real strawberry rather than artificial flavoring. This is my favorite drink my far from gongcha and would highly recommend to anyone who loves strawberry milk! read more

Gongcha always my top3 favourite bubble tea in nyc. 1 cup of pearl milk tea medium size for me and 1 cup of wintermelon tea add coconut jelly for my girl. read more

Gong Cha - Pearl milk tea - Bubble Tea Near Me - New York, New York

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A staple selection in K-town. Out of all the bubble tea spots in K-town this is my favorite. The location is small and a line forms very easily but they do a good job about getting everyone their orders fast. The workers there a kind too. There's not much more to say. Lol As always thank you for the service and drinks. God blesssss read more

Gong Cha - Passion fruit lychee with lite sugar and ice - Bubble Tea Near Me - New York, New York

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I love Gong Cha, and it's my first time trying a New York location. It definitely tastes amazing and very delicious. I prefer this over the one I tried in Baltimore, Maryland. The only thing I didn't like was how tight and crowded it was. This is not a big, sit-down restaurant like some of the reviews showed. This is more of a grab-and-go place-- tiny like a shack almost. It gets really tight in there when there's a lot of people going in and out. But they make the drinks very fast. read more

Gong Cha - Bubble Tea Near Me - New York, New York

Solid quality bubble tea in NYC. I like that they let you choose your sweetness and ice level. I would recommend the Taro read more

My first time tried Gong Cha and I will not try again. Ordered regular size iced strawberry milk tea with Boba. The ice is over 2/3 of the cup and I finished my drink but still feel thirsty. W*** Highly recommend ask for less ice. I don't want to pay $6 just for ice. Busy and you will need to wait in line 10-15 min. read more

Gong Cha - two posters on the side of a building - Bubble Tea Near Me - New York, New York

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my friend told me gong cha in nyc is WAYYYYY better than the gong cha in california and i had to test and see. we were in koreatown before heading to time square and i wanted to see what that was all about and it was honestly pretty good. i got the aiyu lemon tea because i wanted to try something new. the service and waiting to order took a bit because it was really crowded for such a small store. overall, a pretty solid boba place but then i needed to piss at times square and there was literally no bathrooms anywhere. read more

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Very small tea shop right in the middle of Korea town. Just an order and go location. Lines tends to be long. I ordered the Lychee oolong tea for the ride back to the hotel room. It was very refreshing and good compare to other tea places I have went to while on this trip. I wish I had added some kind of topping to my drink. I believe you are able to pick your sugar level. Highly recommend this place to get your boba tea fix. Service was quick and prices are reasonable. Definitely will be back here when I am in NY again! read more

Gong Cha - Lychee oolong - Bubble Tea Near Me - New York, New York

Standard, hole in the wall bubble tea spot. Lots of flavor options and customizations. There's only a counter to order at so you can't sit inside anywhere. The line can get long but the service is super fast. read more

Gong Cha - Bubble Tea Near Me - New York, New York

Let me tell you all about a place named GONG CHA I love it so much that I put it in a SONG CHA If you don't come here, then you drink the WRONG CHA The best Boba place this side of Hong KONG CHA It's the Boba spot to which Barbie does BELONG CHA And all the boys stare, mouths open, hanging TONGUE CHA Watch her small steps like your grandad watched Neil ARMSTRONG CHA I won't visit the moon til the moon has GONG CHA Students love it more than they love Beer PONG CHA It's so addictive they could put it in a BONG CHA My flagpole makes your bf's look like a little PRONG CHA But I know you'll forgive him if he takes you to GONG CHA This is a tiny little Gong Cha with barely standing room let alone anywhere to sit. No seats in here at all. But enough space for a life-size cardboard cutout of the Gong Cha guy standing outside which gets a lot of people posing with him and freaking out over him because I guess he's really good looking. I didn't think so but whatever. Maybe boy band material. BTS anyone? Some of the employees here were pretty nice and a couple of them are really nice and a couple of them were not very friendly. Kind of a mixed bag. The drink on the other hand tasted somewhat watered down and not what I expect from Gong Cha. So I can see why this place doesn't get ratings as high as some of the others. But I'm glad it's here and it's in a great location and is open late so despite the lack of space and the product being inconsistent I still think it's cool. read more

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Lots of negative reviews, not sure why? I enjoyed both flavors and they were friendly and pleasant taking the order. First time having milk foam and really enjoyed it. Similar to Kung Fu tea, with different varieties and flavors and sweetness levels. The only down side is that they use tap water and not filtered. I honestly couldn't tell the difference. For sure will be back. read more

Gong Cha - Wintermelon milk foam and milk tea with black tea and boba - Bubble Tea Near Me - New York, New York

Came here on National boba day because they were giving out cute gong cha boba pins! I got a hot taro latte with 50% sugar which was really good and still pretty sweet. I wish it were hotter - it was pretty lukewarm in temperature but at least I didn't get burned. The drink was also made very quickly and the staff was very friendly. read more

Gong Cha - Bubble Tea Near Me - New York, New York

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In the past I've always found Gong Cha to be a place I would go to be consistently satisfied with the tea and boba but sadly this time was a disappointment. Both the tea and the pearls were a bit sad. read more

Gong Cha - Milk Foam Dirty Brown Sugar Milk Tea - Bubble Tea Near Me - New York, New York

The drinks were fine but they were out of boba and grapefruit when we were there. The menu selection is much smaller than the Gong Chas I've visited previously in other locations. The drinks were prepared pretty quickly and tasted fine but not want we wanted. I would not recommend coming here if you're used to other Gong Cha locations. read more

Stopped by before grabbing dinner in k-town, and was slightly surprised by how small this location was! Despite being very cozy, the workers make sure to get the job done (though when I walked in, there were 3 workers and only 1 person was taking orders & making drinks). Aside from the size of the space, there wasn't anything that made this location particularly special or different from other gong cha's in NYC. If you've never been, I recommend opting for an iced milk tea, with less sugar (50 or 70%) and regular ice! :) read more

The bubble tea is very good, and the service is very fast and sweet, and the ambiance is very nice

Small stall in Koreatown - can get busy and wait time can be long especially when it's rush hour for bubble tea. Pretty standard options and services. Nothing to complain about but also nothing to write home about. Good spot for grabbing bubble tea when you're in the area. read more

Gong Cha - Lychee Oolong - Bubble Tea Near Me - New York, New York

I have been to other Gong Cha locations in the past, but this one was a letdown. Hibiscus Green Tea with Boba (30% sugar) - The hibiscus flavor is slightly off for me and almost tastes a bit synthetic, which I was surprised about. The worst part of this was the boba. These were definitely overcooked and mushy, which was off putting. It is nice that you can customize toppings, sugar content, and ice to your liking. Service/Ambiance: Located in the heart of KTown, it typically has a line since it's a tiny storefront. There is not much room to stand inside, and nowhere to sit (so pretty much grab and go type of place). They forgot my friend's order, so we had to wait even longer. Overall: I would avoid this location in the future and get my bubble tea fix elsewhere! read more

I turned around and left. It was around 8pm on a Friday night. I can understand that the machine is down, that it is cash only. The way this information is delivered needs some work. Upon walking in, she was already giving me attitude. Head down tapping the paper in front of cash register that reads cash only. I have cash, I can pay for my drink. While I was standing there thinking my options. She gave me more attitude by shaking her head, blowing air out of her mouth laboriously. At which point I told her "it's all right" and turned to walk away. She confirmed with "It's all right?" Mind you, that was the first thing she said thus far. You are having a bad day I get it. I don't need to have one too. read more

Incredibly underwhelming boba at Gong Cha. I've been to Gong cha's in China and Taiwan before and I am a fan there, and this was a pretty bad experience compared to their counterparts in Asia. CONS: Shop is incredibly small and get SUPPER PACKED! I ordered a medium Taro milk tea with tapioca less ice and 30% sugar. While the sugar level was something that I could tolerate, the drink was INCREDIBLY CHALKY. Seriously its as if they did not mix the drink and had the drinks froth sitting on top. Definitely a bad textural experience. Overall made the drink very unpleasant, despite meeting my exact sugar and ice standards. OVERALL: Go to Kung Fu tea which is right across the street at Food Gallery 32. Because they'll prepare the exact same drink albeit much better. read more

Gong Cha - Taro milk tea with tapioca 30% sugar and less ice - Bubble Tea Near Me - New York, New York

One of my favorite bbt chains because of their earl grey milk tea. Though this location is super convenient in K-town, there's almost always a wait because it's a small storefront and there's no place to sit, Service is not bad though. I love their herbal jelly and tapioca. I've never had old tapioca here. Still love the chain, but this store is more of a grab and go. read more

Love bubble tea. This is a tiny hole in the wall spot. I got 30% sugar and it wasn't disgusting?!?!?! A little on the pricier end but it's good tea. I'll stop by again. read more

Super convenient to-go bubble tea spot in the heart of K-town. This Taiwanese chain is all over the boroughs but this location hits the spot. Sandwiched in the middle of Broadway and 5th Ave on 32nd Street, Gong Cha makes great tea, cost is standard, and accepts card and cash with no minimums. That's always great. For those who aren't familiar with the brand, they only make certain flavors and not the flavors of the rainbow like Ten Ren or ViVi, for instance. Their limited selection is straight to the point and is customizable, as most bubble tea shops should be. All the teas are real ingredients too. Staff is fast and sufficient, but because there aren't too many bubble tea locations in the midtown area, this shop can get packed, especially on hot days. Gong Cha is also open late for your tea needs. As stated, this is a to-go shop- only standing room to order and wait for your order. They do sell random things like mugs and loose teas as well. Accepts card and cash. Open late. No bathroom. Drink up! read more

Bubble bubble! Bubble tea! Quick and go if you are craving for milk tea! Location: The store is located in Koreatown, you will not noticed it because it is too small. It is beside woorijip, the korean buffet. The store is super small and you just have to order and go! Sometimes there is a long line! Service: There is a lot of staffs inside with that small interior, no clue what they are doing inside. Lol. Food: I ordered here 3 different flavors of bubble tea so far and everything is good! THAI ICED TEA: the taste is good, the same taste you will have in a local thai store. TARO: afcourse it is also good, my favorite! EARL GRAY: I didn't expect it was good! Another favorite! Hint: they will ask you, sugar %, I always do 70% because that is the regular. Also add some AIYU JELLY! It is good! Price rating: 3 out of 10. Price is very cheap! :) Good place for a quick bubble tea! Make sure to add AIYU jelly! read more

Gong Cha - Earl grey milk tea with pearls and aiyu jelly! - Bubble Tea Near Me - New York, New York

The green tea with milk foam is good since the foam is a bit savory. However, although the employees were nice, they clearly were not trained at all before working both the cashier and drinks. My brown sugar milk tea order ended up being a brown sugar GINGER (blegh disgusting - I hate ginger, especially in a sweet milk tea) tea...even though the label says "Brown Sugar MT" - where did you get ginger from this!!??? I'm very very sad now because I took the drink to go and they probably wouldn't fix it now. See pictures (label blurred because I'm trying to focus on the tiny little bits of ginger at the bottom that gave me a stomach ache. read more

Gong Cha - See those little dark things floating at the bottom? That's GINGER - an uninvited guest to my brown sugar MT party. Disappointed - Bubble Tea Near Me - New York, New York

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Stopped by this gong cha location after doing some shopping nearby. I am a bubble tea person and have bubble tea very frequently.I love the dirty brown sugar milk tea at gong cha.When i wanted to order that the cashier told me that they ran out of foam(Who runs out of milk foam at 5pm).She suggested that i get the brown sugar milk tea instead.I went with that suggestion but the drink was pretty mediocre.Not the standard i expect from gong cha. read more

I came by this Gong Cha right before heading to Penn Station for a train ride, and I was very glad to see that although small, there was not a long line. I ordered the yogurt green tea (which I did not see on the menu, but I asked a worker about yogurt drinks and she was able to just tell me verbally what they had). The shop is SUPER small, and waiting was a little bit uncomfortable with the other 3-4 people there. However, my boba came out fairly quickly and was REALLY good, even though I waited around 15 minutes to open it. It had the perfect amount of yakult, chewy bubbles, and the right amount of ice (I asked for less ice). I was really happy with the quality! read more

Gong Cha - Yakult Green Tea with bubbles and less ice - Bubble Tea Near Me - New York, New York