This place sucks,literally 5 times in a row sold out of deal of the day early af. Conveniently always out of stock on anything on sale. Scammer location read more

There are all kinds of tools there. It's heaven for all handymen or anyone needing tools

I went to this location this morning to purchase a flashlight. I know they restock Fridays so I was sure it was going to be there. I found that there wasn't any on the shelf so asked the person up front to see if they had any. They said they just got 13 in and just needed to be taken out of the box to put on the shelf. I said, great! I'll wait since it was quite a drive for me to get there. He told me to come back later. I said to him again that the drive was too far and that I can wait. He then preceded to tell me "you know what, they're not available, you can come back later". Wow!! After confirming there's 13, all of a sudden they're not available because someone's being too lazy to retrieve them out of the cardboard shipping box to give to me?! I was about to purchase a handful of other items on top of that flashlight but was so turned off by the awesome customer support, I just left without purchasing anything. I'll give my business to someone who deserves it. read more

New to Harbor Freight, been buying tools here but not at this location. Don't think I will be coming back. I was a bit dumbfounded after a short conversation with Jodee the manager. I think management should give her more time to actually take care of customers. A bit condescending and could not tell me what to do if the app says one thing and her info says something else. As a manager I thought she could maybe problem solve this. I politely asked her to maybe call the other store since I've been to 3 harbor freights. She was more concerned to clock out and I thought it was a bad example for the new employees Ashley. What really surprised me is Ashley. I think she's a new employee. She was professional, polite and she seemed like she cared. Perhaps as a manager your not suppose to set the example. read more

Great customer service Organized and clean Store manager Alex was extremely helpful. I was shopping with my elderly father, Alex made helped us with all our needs and was very knowledgeable. Because of Alex we will definitely return more often read more

Not sure why i never visited this place but before it was always home depot. They have a wide variety of tools for a great price. They had a gardener pump that I was looking for and called while I was in another location since they ran out. I called and they had it and told me how many units they had and we drove immediately there! Don't forget to sign up for their emails as they do send a lot of coupons! I used a 20% coupon once and it was so worth it! Thanks for helping us all save during these times. read more

I go in everytime and find what I need. Every tool I've bought has been clutch for what I need to get done never a fail thank you Harbor Freight. read more

I've heard so many complaints that the tools and equipment are cheap, both in quality and price and you get what you pay for... pity, because some of their merchandise is actually pretty good at a really good price. If your a mechanic for a living, I think you probably buy your tools off a truck or other commercial outlet, so you probably don't shop here... and that's okay. But for the occasional handy person doing light repairs, there's absolutely nothing wrong with these tools or equipment. Myself, I bought a 350 piece Craftsman mechanics tool set years ago before HF even opened. But now that Sears is gone, if I need a one off tool, I go here rather than Home Depot just because it's so much easier to find something . For my Jeep, I got a 9000lb winch here that performs just like the name brands my buddies have for about 1/3 the cost. I was able to pull myself out of mud just fine... and everyone was surprised. Not that I did it, but that it worked. My in-laws gave me a farm jack (Hi-Lift type) years ago and it still works. My wife's grandfather gave me a 4 in 1 battery charger that we used so much, the battery gave out and it doesn't charge anymore. But that's okay for a 4 year old jump starter. In fact, many of the items HF has are similar if not exactly like what you can get on Amazon for cheap without the wait or shipping...and you can get it now and actually feel it and try it out before you buy it AND returns are waaayyy easier. Most of my buddies who hate on HF have never bought anything here because of what they've heard. But I think now they're at least going to give it a try and find out for themselves if the tools and equipment are cheap in quality or cheap in price or both. For me, if I need something that I'm going to use occasionally and don't want to spend a lot of $$, HF is one helluva deal... read more

Lately, I've been coming here quite frequently for my home repair needs. I've purchased a farm jack, drill bits, a hedge trimmer, and a few other smaller miscellaneous things. So far, all of them have been great and all have been working well for my needs. For the price, I can't complain as they are usually almost always cheaper than Home Depot or Lowes, but you have to remember to use their 20% off coupon that you can easily download online through a google search. My first farm jack had issues, but replacing it was easy and they didn't give me any grief. Overall, I'm pretty happy with this store. I wouldn't say customer service is great, but it's no worse than Home Depot or Lowes, which is fine. Come here if you want cheaper tools. read more

They have some great stuff at a good value. Items may not be top of the line but they get the job done when not wanting to spend alot of money. They do have some hidden gems. read more

I just starting doing side jobs wrenching on motorcycles. Needed tools for this endeavor. Been going to this Harbor Freight location from time to time. Always had what I need. Quality tools from Snap-on, Matco and Jim's are out of my budget.. upon research, found out Icon brand to be competitive in comparison, decided to try this approach. Been eyeballing Icon 1/2 ratchet (part# 64704, $46.99). My brother and I went there. Not on their racks, beside a display model. I asked a rep to help us, happens to be the store manager "Willy". He went to go stock check, came back with part# 64706, which is also 1/2 ratchet with a longer handle. For the repairs we do, that length was unnecessary. They didn't have one available but he offered to locate one from another location. We were exhausted from an errand earlier that day and was about to change our minds. My brother decided to asked if he can give us a discount for it or if we can buy the display. He would not sell the display and while he was reluctant at firstl, he decided to grant us 10% discount. Better than nothing! 10% of a $60 tool may not seem much.. but helps a long long way for startups. Willy, thank you very much for your help, dedication and kindness. See you again read more

Kind of like this place, but only for items that don't have a motor, lights, doesn't use electricity, or batteries. You've heard, you get what you pay for? Exactly!!! I don't have any confidence in using their brand name power tools. I mostly stick with the really well known brands, like Makita, Craftsman, etc..... But this place is really good for other items, like sanding papers, cutting disc's, power tool accessories, paint brushes, clamps, and so forth. Prices are pretty cheap, and these items don't break down. Place is clean, plenty of parking. Staff is nice and helpful.........so far. So a great place for your non power tool items and accessories. read more

Staffs are extremely helpful and very friendly. I was purchased the ammo can + locks (for extra safety measures and child proofs). It was my first time, I had no ideas which locks would fit on the can. They compassionately assisted and make sure it works. My shopping experiences satisfied from the moment I stepped into the store. read more

I went for angled wrenches to tighten up the sink faucet. This was quickly adding up, exceeding $100.00. Richard offered help and showed me the correct tool which was $6.00. Thank you Richard for saving me a grip of money. Great and efficient service. Now my first stop for future repairs and gifts. read more

Good store just employees might need to be more customer oriented and help more , it is always hard to find someone to help until you are at check out read more

Dang, I have never felt so unwanted in a place I'm at at least twice a week. I was looking for a drill bit but no one wanted to help. When that finally did, the lady said "oh we are out" and walked away. When I turned my focus on something else I needed, I was followed. When I I asked if they sold wax rings for toilets, the guy looked at me and without thinking said no. I'm sad to go but I hope the manager can find the core issues and save this store. All the reviews say the same thing. read more

Great place!! Affordable tools to redo your home!!! Get coupon to get a free flashlight!!! Customer service is good!!!

This is the best place to go if you need tools and good customer service. The only thing I would change is maybe have more employees walking the floor so you can get more help. Other than that, great place with good prices! read more

I've been here over a dozen times, the few times i asked for help, they sent me on the right isle, no brainer i guess. Haven't had issues with customer service. I was there two days ago & Willy actually walked me to the items i needed & was out quick after that. Nicest guy, even told me which one of the three soldering guns to get, saved some $$ on that. Before this trip here, bought some other tools & worked just fine read more

Was so happy when I found out a Harbor Freight was opening up in the area. I didn't have to drive all the way to Pasadena or even Covina. This is in the El Super plaza along with Pizza Hut. Parking is plentiful. A bit confusing when you enter, but like a grocery store, there are aisle signs above. Spacious and the A/C is blasting so it's not stuffy like Home Depot or Ace across the street. Don't forget the 20% coupon online! Or if you know what you're getting, look it up online. Sometimes each item has its own coupon that turns out to be more than the 20% coupon you can find online. read more

Worst experience. Do not come here, customer service is the worst. Lady cashier was rude and a noxious

I needed to call in and check it they had inventory on a workbench. When I called in, they put me on hold for 20 minutes, then fwded me to another associate. That associate, again, put me on hold for another 15 minutes only to hang up on me. When I called back later, I was continued to be put on hold. I eventually gave up and called another location. They helped me on the spot but the item was out of stock but at least they took a few minutes to assist. I won't be returning to this Harbor Freight due to their terrible customer service. read more

Harbor Freight has a wide selection of tools and other hardware needs. The prices are lower than their competitors. It's good to be on their mailing list - they send coupons and a list free items with a purchase. The tools are good for DIY individuals and the prices are within my budget. read more

I used to love this store but things they do are way out of line. Yesterday I was shopping, I hear people arguing I ignore it. Things start getting louder I walk to the front and to my surprise it's a manager trying to fight a customer. He yells I'm clocking out starts taking of his watch acting like his going to fight. Really!!! Come on. That's not right. That little short Asian manager is not afraid of a lawsuit. read more

Went in today. Had horrible service by a girl named Vaness. She was extremely rude. It really bothers me when people who don't like people work in retail. It's simple, when you work in retail you work with people. If you don't like to give people customer service please find a anther job. read more

Harbor Freight Tools - Hardware Stores Near Me - La Puente, California

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Terrible service. Claudia is very rude who tells a customer u have 3 mins to shop, if you want a m-f job go find one get urself some customer service and a education!!! read more

Just came out of this store. I'm so angry I could spit! The cashier treated the man in front of me abominably. He purchased a shelf unit he was attempting to return. She wouldn't budge on POLICY. His house burned down and "all I have is my kids" and he couldn't use the shelf since he lost his home. She sent him away, stating policy. What a monster! I will NOT shop here ever again. read more

First!!!! I love this place. Has a variety of tools and great customer service! Plenty of parking. Don't forget the 20% off coupons in the magazines and join the inside track club to get the super coupons. It pays for itself when you shop here often. read more

Harbor Freight Tools - Hardware Stores Near Me - La Puente, California

Today stopping at my neighborhood tool store harbor freight have to say was nicely greeted bye manager Danny and His coworker Joe. I come in to do a return though the day before I stopped at the La Habra store and was totally dissatisfied with the manager attitude . Inquiring about a tool box I've been searching for seemed he Hadn't any desire to want to help or answers any of my questions . I have to say I was very pleased with the La Habra manager decision sending me back with my return to the La Puente store . Not only was I given the time of day and all of my questions asked but I had also been convinced how much happier I would be with the the tool chest I've been looking for ! Thanks again Danny Ray read more

From impact sockets to engine cranes, I love this place. Sure their price might be cheap but they have life time warranty and that is good enough for me. If you ever need a tool right away and not break your bank account this is the place. Average $200 would only get me 1 small set from a leader competitor (S***-*N) I love them too but not enough to fork over cash like it grew on trees. As a Mechanic I cherish this place and always come here when I'm in need of replacement tools or a newer alternative selection to do the job :) . Thank you , Harbor Freight... P.S You really need to change the life time warranty on air tools without a recipe :l . read more

BESURE TO SEARCH FOR COUPONS ONLINE! JUST GOOGLE IT. They accept coupons from your phone. Easy 20% OFF. Harbor Freight is a great little store for your average joe looking to save some money on some DIY work. Now their tools are hit-or-miss. Some are good because they are basic tools. For example, I would probably pick up a basic screwdriver set here instead of paying a premium price for a Dewalt brand or something. They do basic tools very well and at a great affordable price. If you are concerned about the quality of the item you are purchasing, just search the item up on their website to see reviews. They are very straight forward about their products and even display their customer reviews on their flyers, good or bad. This Harbor Freight is has very helpful and nice employees. I was strolling around looking for some tools for a DIY brake job on my car and stopped by an employee asking if I needed help. They showed me what tools I needed for the job and I was in and out of the store in less than 10 minutes. I later returned back to the store because I purchased something that I didn't need any more. The return was very quick and easy; no questions asked. read more

Thank you Harbor Freight for being so unhelpful and un professional. You forced me to go else where and I fould a better deal at Low's . I ask the sales person at Harbor Freidht for help and they would not accomadate me. Low's beat the price from $149.00 to $119.00 . Lows was so helpful and they beat the price from Home Depot and Harbor Freight ....... Again , Im not upset at all. Thank you for saving me money. read more

This is the second time trying to return a tool that died in under a year. They did not want to return the money even with the guarantee in writing. Ended up leaving for the credit for the store would not recommend find any power tools you get what you pay for. Crap read more

I visit Harbor Freights often for tools and supplies for my business. This HF is the newest in the area and one of the larger stores. I went in to look into the new Cobra Surveillance systems for my family's home. The Manager, Danny, took the time to answer all my questions and walk me through some of the information I needed. He was very Helpful and polite and said just to ask for him when I come back if I decide to purchase the system. I came back 2 days later and Manager Danny was off that day. I was worried if I would get the same service. I spoke with the manager on staff whose name happened to be Manny! Manager Manny was just as polite and courteous as Danny. I told him I spoke with Danny prior and he actually called Manager Danny to get all the information and parts that we had previously talked about. He also took the time to inform us on optional added warranty and how to go about it if ever needed for the best response and turnaround. I'm very happy having this new store in my vicinity. It is now my new Favorite Harbor Freight. Thanks Manager's Danny and Manny! read more

Just when you thought customer service was dead I was proven wrong. I was sent to pick up a tool for my husband here with a picture and description. Needless to say I was lost as this is not the type of establishment I frequent. Jodee came to my rescue and showed me where the product was and explained to me the different types and also remained patient as I called my husband and asked him what type of nails he needed for it. She also carried the product and nails to the register for me and was not phased or pissed at ALL! Thank you for everything you helped me with Jodee and thank you for giving me faith that there are still people out there who still like assisting the lost public. read more

This place sucks to be honest. Priced cheap but no customer service I asked for help they simply pointed at an isle it was the wrong isle. I simply walked out and went to ace across the street. I was greeted when I walked in they even walked me to the right isle to make sure I got the right product. That's customer service. Harbor freight can learn a thing or two from ace which is why ace has been here forever. read more

Prices are great, have most tools you typically should need if u have a home or a car. Store is empty mostly, small, and quiet. Haven't really had any negative experience there, they do have high turnover I noticed. Take advantage of their coupons on different items for sale at different times of the year, most of their items go on sale. Items are good quality and work just as well as the name brands from my experience, can't complain read more

Not much of a power tools person but I finally decided to make the leap from hand to powered and a nice guy recommended this place. Everything here is super cheap, not in quality of course. Got everything I needed for under $100, amazing place. Staff is friendly and reasonably knowledgeable (not great though). read more

A HUGE shout out for the team at Harbor Freight working together! The G.G. store found me a sk# the was at the tail end that I needed to match to make a set of three. Between Joshua and Phil they took the time to hook me up and make me Soo Happy! read more

Horrible service. My husband was purchasing materials and at register was told he had to be a member for sale price. He did have a member card but the cashier said it was the wrong number. So he asked to change the number or get a new one so he could get his items with sale price. The cashier refused called the manager and he told my husband to come back and do it on another day. They were no customers in the store they had plenty of time for him to fill out a new card. But refused. My husband was so upset he asked to return his items took his money back and never wants to go there again. He was. A regular customer and the sad part is he asked for gift cards to this store for Christmas. Sucks !!!!! read more