I'd like to give a huge mahalo to Felix and the entire team at MINI of Hawaii in Kapolei! Their…read morerelentless effort and hard work made a big difference for me. They helped reduce my negative equity and got me approved for a lease on a band new car, something I didn't think was possible. Felix went above and beyond by educating me on the benefits of leasing while showing genuine compassion throughout the process. His professionalism and care made the experience stress-free and enjoyable. I'm truly grateful for the exceptional service I received today. Thank you, Felix, and Mahalo Nui Loa to the whole team!

I hadn't been to a dealership in almost 20 years, but in this case MINI Of Hawaii had an almost…read morenew, year old car I was looking for at a price comparable to private party sale, in better condition than those I had seen and with less milage. I found salesman Gage to be professional and efficient. I paid for the car in cash do I didn't need their financing. One of the nice things about the dealership is they do detail the car and put it through an inspection process. It was an electric so they provided a brand new charger that would have otherwise cost me money. They waived the doc fees as part of the negotiation. I still had to pay taxes which I wasn't thrilled about but in the end it was a solid deal. They price their used cars pretty good here. I would definitely purchase another car from this dealership. I will always look at private party first, but I would not hesitate, if the price was right to give Mini Of Hawaii by business again.

Recently purchased a Honda from Max Motors. I worked with Peter throughout the process and am very…read morehappy with the whole experience. He was knowledgeable, honest, and clear about everything. I would absolutely recommend them.

I visited several places to sell my car and Jon at Max Motors was the only person who gave me a…read morefair offer with no bs in our interaction. The other places that I went to are the highest rated places on Yelp, but they all gave me extreme lowball offers and tried to feed me all kinds of slick bs. If you are looking to sell your car I 100% recommend stopping by here to get their quote. It might not seem like a fancy place but it's down to earth and they keep it real.

I decided to message on Facebook marketplace place, weeks in advanced talking to Skylar to see if…read moreit was a dealership I wanted to spend any time at other than Servco. I had options to go to Servco due to my work, but I decided to go to Autoland because they gave me a bit of a better deal. I knew going into the purchase, it is a USED VEHICLE, with a 3rd party warranty, so don't go into a used car lot expecting a brand new 2025 vehicle. Skylar was able to find a vehicle I could agree on with an affordable price. The cons is the vehicle does need a bit of work to be perfect , but again it's a used cheap vehicle.

I brought my vehicle to Autoland on July 9th for a screen repair on a car I purchased from them,…read morewhen it was returned on July 11th there was visible damage to the dashboard and trim that was not there before. I showed the owner clear before-and-after photos with timestamps, and he denied responsibility and claimed the photos were too blurry -- which is simply not true. I'm extremely disappointed in the lack of accountability and customer service. I wanted to resolve this privately, but I was left with no choice but to warn others.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

I found this place using yelp for recommendations. Top Level Cars responded with a reasonable…read moreprice, so I made my appointment. This place is one of a few places that opens on the weekend making it more convenient for me. During my car service, they found additional repairs needed that I kinda suspected but was unsure about. They gave me another quote, and I agreed to it . Got my car the next day, and was pleasantly surprise that the car

Best place to go. Awesome and friendly doing it for the family. Appreciate the service and final…read moreoutcome. Price is right. Mahalo.

Did my lift here years ago, also this event happened years ago. (review is very late, but started…read morethinking as I saw ads for them on Facebook regularly, people need to be aware of their practice) apparently they didn't tighten the steering knuckle lower 2 bolts on my Tacoma, clearly before I left I saw a thread sticking out on the lower control arm bolts, didn't say anything as I'd thought they'd honor their work, and thought they possibly even messed up the threads on that bolt that was loose which is why it didn't go all the way in, (as a mechanic I'm not going to touch something I'm afraid will break which would turn to my fault, liability is pretty important in the automotive service industry) they reassured me before I left that everything was perfect even though the skid plate wasn't installed as well until I said something, then within less than 6000 miles down the road and within less than a 6 month period, lower control arm came loose and went straight to the floor, took it back to them with a tow truck and they charged me for the labor to replace a lifetime warranty part from rough country as well as a CV axle that got damage due to collateral damage from the bolt coming loose. Clearly they didn't tighten the bolt with their response as "we loctite everything" well loctite only goes a long way when the bolt is torqued with a torqued wrench. A real shop would've comp everything and own up to their mistake and repair it for free due to technician negligence. But that didn't happen, rather just down another couple hundred dollars, around $800-1,000 to fix their mistake. But I mean the lifetime part was free which was great, one company at least honored something. Never coming back here again, neither will ever be involved with this shop ever again. Still have my receipt and can easily warranty stuff yourself on rough country website. Wasn't going to argue with these guys in person as they're pretty intimidated and aggressive when you put them on the spot. So it's easier to result in online reviews and let people know their practice as they're also firm with whatever they say with no room for talk or solution unless I'm guessing legal action is taken or a harsh review is made. They honestly just hungry for money, made the victim an even bigger one.

I'm writing this as my service from Empire has just been done (even before the stated time)…read more. I called AAA for our vehicle being left on the roadside as it gave out on me while driving it. I had to leave it parked over night and decided I would have it towed back to our residence since our mechanic is closed til Tuesday. Denton called me as he located my vehicle (not by an address but only by landmark). I was home and ready to go down to meet him but he suggested since the vehicle is being towed back to our residence, he'll just tow it and meet me at home. Perfect. He came so quickly (roughly 10 minutes), unloaded the vehicle and wished us a nice day. Of course he's a local dude and we take care of our local people so he got a bottle of cold water and a treat from our bakery (special cinnamon treat made only during the holidays- our Mauna Kea bread). He even knows our bakery!! Everything was done so effortlessly and efficiently that I hope when we need service from AAA again, that Denton will be the one to help us. Denton, mahalo for your awesome service. I hope you come to pick up our vehicle when I need it towed to our mechanic on Tuesday.

Through the years, Kamuela, Kaena, Elijah, and the dispatch ladies at Empire Towing have been…read moreincredibly kind, helpful, and courteous. As a longtime customer with two old cars, they've come through during vehicle troubles like battery issues, towing, and gas woes which really eased my soul when I needed them most. So grateful for the entire Empire 'Ohana! Mahalo nui loa

Had another awesome car burying experience!!! Moani, Pat and everyone there are easy to work with!…read more Yes, it can get chaotic in the office, (phones ringing, deals being worked on all computer stations, walk in customers, but it all works out!) Mahalo for all the excellent experiences!!! We always refer people to your shop!

such an awesome experience! everyone there was so kind. i was able to stay within my budget and in…read moreabout an hour, i was on my way home with a car! :) my brother and i did inspect the car before purchasing, since it is bought as is. it was in really good shape. i'm a first timer to a lot of adulty things so the entire car purchase experience was new to me, and moani walked me through everything - she explained everything she was doing and what i was signing so i never once felt like i was pressured or confused. i'm so thankful for the car shop's help, and will recommend it to anyone who's looking for both affordability and quality.

I appreciate NT Automotive very much. On short notice Todd was able to service my vehicle's AC…read moresystem on a Saturday, and complete the job on the same day. Todd was friendly and described the problem, and fixed the issue at a very good price. Todd even gave me a call a few days later inquiry if my vehicle was still running right. It absolutely was and still is. Thank you to Todd and the good people at NT Automotive.

I don't really like writing service reviews for companies unless I work with them multiple times. I…read morehave been a customer of NT for two years now. They are unmatched in the level of service and attention to detail. Multiple times I have come back to either my beater or my fancy car and it has been washed or the headlights been restored or something else done without asking or charge. Everything down to the wipers and window wash water is checked. Never pushing things like cabin air filters and weird treatments unless asked for. Employees/owners are friendly and a local family. I proudly display an NT Automotive sticker on my car and refer everyone in town I know to NT Automotive.