This place doesn't even deserve a star. It took them forever to clean tables so that we could be seated, then the meals for my party of 10 came out piecemeal. I got the fixings for my fajitas, then 20 mins later got the fajitas. But they failed to bring the tortillas so I sat there another 20 mins waiting for the tortillas. Worst service ever. The manager had no sympathy and acted as if we were an inconvenience. Don't waste your time at this place. read more

The food was good. I do wish it had a bit more spice to it, but it was definitely filling and tasty. This is a great place for kids as they have a good playground and outside seating area. The salsa for the fresh tortilla chips has some kick to it. Really liked that. We were seated quickly, but it took a long time to get attention from any of the wait staff. The service was a bit slow, but they were really busy and must have been a server short. Despite that, our server was really nice and she did a great job. read more

Great place, my wife and I have eaten there 3 times and not a bad meal yet. Stays pretty busy, but they seat you quickly and the staff is prompt and friendly. My wife always has the shrimp enchiladas (she says they are the best!) and this last time I had the big boy burrito with their chili con carne sauce and it was delicious. The Margaritas are very good and I like my salsa on the very hot side and they didn't disappoint! They have an outside sitting area with live music too!!! Most meals come with own enchilada gravy sauce which many people raved about - I didn't like it, just wasn't my cup of tea. Great place and reasonable prices ! read more

This place is horrible. It was bad at the old location and the new one is just as bad. Seriously one of the worst Mexican restaurants I have ever eaten. I frequented Herbert's in San Marcos for many many years and loved the quick service, low prices, HOT food. I expected this place to be similar, but it's not. Not even by a long shot. This place is NOT the same Herbert's in San Marcos. First. The food is so bland and tasteless, its not worth the money. I imagine they just combine together whatever they get off the Sysco truck, pop it in an oven and call it Tex-Mex. There are no spices, no flavor, no care for even trying to make good food. I can't even understand why they even try to sell the food they do. It's just so bad. Second. The measure of a good mexican restaurant is usually shown by the kind of salsa they make. They can't even make basic salsa here. This restaurant is the worst kind of offender. They blend together canned tomatoes (again whatever fell off the Sysco truck that day) with a few sprigs of cilantro and call it salsa. It ONLY tastes like canned tomatoes. No spice, no garlic, nothing. If I wanted blended canned tomatoes I would stay home and chug a can of tomato puree with a glass of water. I doubt this restaurant would know what to do with a jalapeno or serrano pepper if they had one. Third. Horrible wait-staff and management. Upon my first visit to this restaurant it took 25 minutes for me to get a single order of enchiladas. The waiter cussed a lot, and was not very helpful. The food came out luke-warm and was not good at all. My tea glass sat empty for a good 10 minutes and I spent most of my time at the restaurant either trying to flag down a waiter or contemplating my escape. Basically, I came away with a poor experience and to the conclusion this is not a restaurant that wants to make good food, they just want to make a buck at all costs. Take your money else where, there are much better locally owned mexican restaurants that serve much better food with much better service. read more

I agree that the one is San Marcos is better. I went in again this weekend and again had multiple waiters... I didn't know who I would be tipping. After we were seated it took a long time to get our drink orders. The couple that was seated after us but close to us had their drinks and chips and salsa way before we did. The waiter we had seemed annoyed... I love the original location so I'm hoping this one gets better. I would make it a weekly stop if it was more organized. read more

We love this place! Great food, great service, and a wonderful atmosphere! They have great margaritas as well!

Love this place. Great music and environment. Diana's creations are also beautiful. My favorite restaurant in New Braunfels

One of my favorite restaurant's in New Braunfels, TX. I love their enchilada gravy and their hot sauce. Chips could be a little more fresh though. If you are in a hurry, they get the food out fast once you placed your order. Gary K. read more

The food was so so, I had jr's special and my wife had the taco's, both plates where empty when we left, the price is right and the atmosphere is chill, I saw someone with their dog outside, so that's a big plus for me when I go somewhere. The waitstaff is young and it reflects the prices, meaning if you want fancy food and fancy waitstaff, go to a fancy restaurant. It's a great place to take the kids, the kid portions are large and play area is just as big. Overall it is a local spot and good for the pocket. The food is decent and the waitstaff is average, This is a place you go to enjoy yourself and the atmosphere.. read more

Herbert's - Jr's Special - Mexican Near Me - New Braunfels, Texas

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I've been going to Herbert's for about 30 years, and it never disappoints. The Herbert's Special platter had every I wanted. The guacamole was particularly good. The restaurant was crowded, as usual, I arrived at noon and when I left there was a line waiting for tables. read more

Herbert's - Mexican Near Me - New Braunfels, Texas

Best. Mexican. Food. Ever. The Herbert's special is a must have when I am in town. The tortillas are fresh and the serving is friendly.

Had lunch there Saturday about 1:30 p.m. We chose to sit outside...like many others did! SERVICE WAS HORRIBLE!!! We sat and sat and sat and sat...until a member of our party got up to inquire whether there was someone waiting on tables outside. The hostess/host(young man with glasses) was doing his best to help with seating visitors, chips, salsa and drink delivery! Management needs to make sure he/she has enough wait staff for inside and outside!! May be a while before I go back!! read more

Nothing worse then picking up to go order getting home and it's wrong. Tacos aren't that hard to get right

Disappointed with today's meal, got served cold enchiladas. So I politely asked for a new plate. And the server came back with the same exact plate I gave her. It was just warmed up in the microwave... if I wanted my meal warmed up in the microwave I would've done it myself. read more

The margs are yummy! Chips and salsa is always a good start. My dinner choice was the Poblano Chile Relleno Dinner and it was pretty good. The service was excellent from the hostess, to the server and to the food runner. They each handled the busy Friday dinner rush. read more

We got voted best mexican food in Comal County for 2012! We want to thank all of our loyal customers who have been with us since the beginning. Who had faith in us. We know that it hasn't been easy. In the beginning we struggled to live up to the reputation of Herbert's in San Marcos. Now we are proud to say that we have seen improvements in our food and our service. We want to thank everyone who came in again and gave us a second chance. Come visit us at our new location soon! 1440 N. Walnut, New Braunfels, TX 78130 read more

Service sucks. We have tried multiple times and it is just horrible. Went in one last time today. It was a nice day and my kids wanted to play. The hostess sat us and brought us drinks. She later came by and asked if we were ready to order. I said yes and she said she would let our waitress know. 20 minutes later still no waitress but now I have two kids asking where lunch us. I went inside to talk to Bob, the manager, he absolutely could not care. We left and will never return. read more

We love going to Herbert's! First thing I noticed this trip was they have new booths and tables. Very colorful. I ordered their new street tacos. Very good. I will order them again. Love their chips and queso. read more

After living in New Braunfels for several months, I decided to give Herbert's a try. I ordered the mixed (beef&chicken) fajitas and a large happy hour margarita. The fajitas were really good with red and green peppers along with home made flour tortillas and fresh guacamole. The margarita was plenty strong. As commented by others, the charro beans are average. The indoor seating is festive with colorful scenes from Mexico painted on the chairs. The waitstaff were very friendly. All in all, I really enjoyed my experience and have started going there once a week. read more

Was turned away saying that they no longer allow dogs. Was looking forward to trying this establishment for the first time. We will not be going back. A sign "No digs allowed" was not posted in plain sight prior to entering. read more

I don't know why this place recieved a low rating. Upon entering the beautiful patio to dine on some "street tacos" which tasted and looked exactly like some tacos I had in Cancun Mexico, the waitress/hostess was very nice and friendly got us chips and salsa and drinks right away and our food came within 15 minutes of us getting the chips, salsa, and drinks. My only complaint is that they do not warn you the salsa is spicy when they serve it. Would recommend their queso instead if like me, you are sensitive to spicy foods! Would recommend 100%! Great place to come for great cuisine and can tell it would be one hell of a place to crack open some cold ones! read more

Visiting with my niece and children she suggested this restaurant because of a children's playground. She has 4 boys under 9yrs. We weren't too sure great for kids oh my the food was excellent. We had soft tacos and we talked about their tacos all the way to Austin. read more

We have been fans of the OG location in San Marcos for as long as I can remember. I don't do a lot of business in New Braunfels so I haven't made it to this location until now. I can gladly say the superb cheese enchiladas and chips/salsa have made it safely to Herberts #2! This location also boasts a lovely patio area, complete with a playscape area, which makes this location super duper kid friendly so parents can relax and enjoy a quality margarita. I'm happy I ate here, and I will be back. read more

It absolutely PAINS me to write this review because we were loyal Herbert's fan's since they opened here. I was so excited to see them move into their current building because I love that building but it has housed so many failing restaurants. I remember going there when it was still Schwampkrug's, so I was thankful that something worthwhile and established finally moved in. ANYWAY, when Herbert's first opened, I could not get enough. their cheese enchiladas were to die for and everything else I tried was wonderful. When I was pregnant, we were there at least once a week (at Table #18) and I couldn't get tired of it if I tried. Sadly though, over the last year maybe, everything has been in decline. I don't know if they got too big too fast and weren't prepared, but every time I've been there in the last year or so, there is always something amiss. Either the service is terrible or the food is sub par or the chips are stale and it's so disappointing because we live down the street and we have small kids and this would be a perfect place for us to continue to frequent, but unfortunately, there are now other Mexican food restaurants in the area that are better. Also please stop parking your owner/staff cars in the right of way/on the sidewalk on Walnut because when you're trying to pull off of Ohio onto Walnut, we can't see! Thanks! I will say that we LOVE T-Bone the busser. He is the hardest worker there and very friendly! And all of the new renovations look very nice. Please get better because I really want to start coming back!!!! read more

After three straight visits of horrible service we will not return. Which is unfortunate because the food is really good. Went last night and was seated right away. Waited and hour and twenty minutes and still no food. A couple than came in 20 minutes after us and was seated right beside us had already eaten. The waitress made three separate trips to our table and told us our food was coming right up but still nothing. We finally got up and left with no meal. We will never return. read more

Always looks busy so stopped in to try. Well, not impressed at all. Food and drinks were average, queso was melted velvetta. There are many other choices so I hope they step up their game, I expect authentic food from a place like this, it's not Chili's. Don't recommend. read more

Ok so the food is so-so but the service is horrible. We waited almost an hour for our food and it wasnt even busy. The kept saying they had all these big parties but it didnt look that busy. It took 45 minutes to get our food. No, I will not go again. read more

We be coming here every other week for dinner since Albertson's was open down the road and never had an issue, we always have really good service, the drinks are very good the food is always consistent, we love the outside patio, the live music and my child really loves the playground, she has a super good time every time. This is a good place to bring your kids when you want have a date and can't find a babysitter read more

Family friendly, great atmosphere, nice staff and pretty good food. I've grown up going here and love it

We stopped in on the way home from work after wondering why the parking lot was always full. Still stumped as why. Service was eh, menus presented with smeared food over them, had to ask for napkins and utensils, booths not clean. Beer comes in bottles or 12 ounce drafts and limited selection on draft. Food: chips were hard and brittle, flautas were overcooked, everything comes with rice and runny re-fried beans. Nothing special. Lots of the "denture set" frequent this place for take -out during our visit we counted 20 orders on a Saturday night. Lots of flies trapped in the window blinds, construction being done on the front door at 5pm, not appealing. But hey, they just opened a brand new outdoor patio attached to their function hall with a basketball hoop to occupy the kids.. So if you don't mind the average Mexican food and the flies, you can always sit outside on the new patio. They must be making money on the old farts, not much in anyone under 50 there other than the staff and they seem to treat it as a "must be here" family job. Look elsewhere. read more

uh oh. Herbert's you lost me for good. Now don't get me wrong, I have tried quite a few things here, stuffed Chile Reno--- SIGH, NOT GOOD---why does anyone have to stuff these with anything but queso?? Tacos, fair and last but not least, fajitas. My kids were the first to bail on you. But we used to go in to have beef fajitas, by the pound and a la carte, but even this has gone by the wayside. Since you moved to the muy grande location across the street, the quality has gone down, down to the point, that you've lost us as one loyals. People go here I think, because it's cheap. read more

Service was great, frozen margaritas were tasty and the playground for the kids was perfect! Quesadillas were amazing but queso needed something else... read more

I was so disappointed with the ground beef burrito dinner. In fact the very nx day I ended up at Taco Bell for a real burrito. Definitely don't know what the hype is all about. My first and last visit. read more

Herbert's does not disappoint!!! The chips and salsa were great!!! I had a nacho and it was huge and perfect. Also the strawberry margarita was great!!! Our waitress was very good!!! Very good Mexican food!!! read more

You know the rule: if you see a lot of Mexicans at the Mexican food restaurant it's really good. You do NOT see a lot of Mexicans here. It has a great ambience but the taste of the food is lacking. The fajitas have too much pepper and not enough smokey flavor. No grilled onions or bell peppers with the fajita plate. You wont see this Mexican here again if I can help it. read more

The only good thing at Herbert's is their patio and play area for the kids. We tried several times to like this place because of the patio and its walking distance from our home. They failed every try. The food is not good. We tried several entrees and appetizers on our visits and were unable to finish any of them. Service was hit or miss but mostly bad. I'm still trying to figure out how they stay so busy. To each their own. read more

It pains me I have to give even the 1 star. We live nearby, love the food and love the idea of the playground for the kid... HOWEVER, the service the last few times is atrocious, and that's being generous. Tonight we waited 45 minutes and never even got a drink saw a waitress or anything. Only reason we stayed that long was out of amusement of how bad it actually was. At least the hostess thanked us for coming as we walked out! read more

Don't be fooled, this is nothing like the Herbert's in San Marcos. This restaurant is terrible. Horrible service and horrible food. Chips leave a nasty, greasy aftertaste in your mouth. If you sit outside, you also have the pleasure of dust and dirt blowing in your food and face from nearby road construction. If you're really unlucky, they'll be a two-bit cover band with some old Stones' song they are trashing. The only people who eat here are clueless Ausländer. read more

The food is good and we love the outdoor patio and playground for the kids. Service gets 1 star at most. read more

This place looks awesome from the road with the lights and outdoor area just wish the food was as awesome. Kid friendly place, server was nice. Food just didn't do it for me. Queso wasn't all that great, guac tasted like it came from a package. My chicken fajita taco was not good at all. Sangria was so strong and sweet tasted like a headache in a glass. Will probably not be back. read more