We stopped on the way from Sedona to the Phoenix Airport on the way back from honeymoon. This was my first time eating In N Out and it was delicious. The burger was the best fast food burger I have ever had... It's all about the cheese and sauce. Coming from a land of disgusting fast food and people too lazy to get out of their cars, I was shocked that the restaurant was so busy. People were piled in there waiting for food and tables. We would have had a table sooner if it weren't for the people sitting next to it with their knives out and open just laying on the table. They were weirdly eyeing everyone. I would think that a manager would ask them to put their weapons away but I guess they didn't want to be stabbed either. Otherwise, we enjoyed our food and met another couple there from Tennessee trying it for the first time too. That was neat! I would definitely come back here again and order an even bigger burger. read more

My first experience with an In-N-Out Burger has quite a story attached to it. It was December 2001 and I was in Hollywood CA attending the first official Muppet fan convention. Most of the fest had taken place at a center in Santa Monica but the grand finale was a live performance of The Muppet Show at The Hollywood Palace. The group I was carpooling with to the theater said we HAD to stop for dinner at In-&-Out since it was practically a California legend and no trip to the area should take place without eating there. (In-&-Out did open its first Arizona location a year prior though not this one and I hadn't yet eaten at any.) It certainly was an incredibly enjoyable experience but what made it even more memorable was that when we later watched the show, the opening number was the classic Muppet routine "Mahna Mahna" - and in this version, Mahna Mahna left the stage near the end of the number as the huge video screens cut to (prerecorded) footage of Mahna Mahna stepping into a limo, cruising the area and pulling up to...the very same In-&-Out Burger! Those of us who had just been there a couple hours before totally went wild and applauded like mad! So of course when more In-N-Out's started opening in Phoenix and finally this particular locale nice and close to me, this was very exciting! How could I not eat at one and instantly recall that wonderful memory from one of the happiest times of my life? Indeed, it's a great place to visit and I've never had any kind of problems or issues there. Still, all things considered it's not a place i visit more than once every few months even though i'm at that intersection often. One of the main obstacles is that I'm a bus rider/pedestrian. I'm often visiting shops on the SW corner - and ultimately that's where I would be catching my bus to go home. Unfortunately there's no crosswalk connecting the SW and the NW corner of the intersection so you have to go around the long way to cross the street - crossing three different streets (and waiting on three different lights). The hassle usually isn't worth it when there are so many other easily accessible dining areas available to me. But still when I visit, the experience is a good one. Unlike most burger places, there are just a few items on their entire menu - there's three combo meals, the difference between them being how the burger is prepared. This helps people go "in and out" because they don't spend ages antagonizing over what they're going to order! The burgers are excellent. Yet I must admit while they're among the better tasting burgers out there, they're not my favorite - I actually prefer those from Hamburger Works and from Culver's...which is one of those other dining options on that SW corner of the intersection! The fries are pretty disappointing. Especially when you consider that this restaurant only has a few specific items they specialize in, you'd expect the things they do have to be much better. They aren't awful but far from anything to write home about either...they rely on the ketchup to make them more digestible. But I suppose part of the problem is that the restaurant has obtained such a legendary following that if there were to even slightly tamper with its existing recipes/preparation, too many of the Die-Hards would cry Blasphemy. So for better or for worse I guess we're stuck with the blandness that is the In-N-Out french fries. So aside from great burgers & shakes with a side of not-so-great fries, what else sets them apart? Well, there's the fact that everything is made with all natural fresh ingredients. They also retain a very classic nostalgic look in both the decor/design of the restaurants and the look of the employees. I know there's some locations where maintaining that aesthetic tends to make their hiring a little elitist in that they tend to favor young Caucasian males. But on my most recent visit, there was a good mix of ages, gender, and ethnicity working there. Everyone is super polite - and it's not just "an act" since they pay their employees very well compared to competitors so the people serving you are truly happy to be there. One can almost feel like they're stepping through a time machine when they've entered their doors to a simpler, easier, more carefree time - until you're confronted with the reality of 2010's prices. But still even though you're not gonna be paying a quarter for a burger the way you might be if you were truly back in time, the prices aren't too expensive or out of control either. Another thing worthy of note. In the seating area where you wait for your order, you have a clear view of the entire kitchen/food prep area. It's clean and very well maintained. Consistently! So it may not be completely perfect or the most convenient option, it still is a generally pleasant experience when I visit. Though part of me still secretly hopes that one of these days, I'll stop in and find Mahna Mahna there grabbing a bite! read more

Always friendly and great food but the person working the last window through the drive-through messed up....he just gave me my order and didn't repeat back what it was and seemed in a hurry to do something else than take the time for the customer at the drive-through. Otherwise I would have given them 5 stars. read more

If you've never eaten In-N-Out... Yes it's as good as people say. I'm from the east coast and I've had dreams about it when I'm away from it. I prefer my burger straight up but get the fries animal style. The fries aren't my ABSOLUTE fav, but you will not find a better burger from a drive thru window in the entire country. Trust me, I've tried. read more

The staff at this location are outstanding, they always go out of there way to be friendly to all there customers. The inside and outside is always clean and neat. The has always been hot, fresh and has always been correct (special orders) I can not tell you how much I love there spread always getting extra. They have a small menu but they have a excited one that is there secret menu. If you don't know about ask them on your next visit. This review was written on July 22nd but visit was on July 21st.... read more

One of the best In N Outs i've ever been to! Employees are always happy and if you finish your food and having a conversation with someone, they offer to pick up your trash and throw it away! They go above and beyond! read more

Doesn't taste much better than McDonald's French fries tasted funky not sure if oil was bad

If you are going to have a fast food hamburger this is the only place to get it!! In-n-Out is by far the freshest burger on the market. You also notice that there employees are similar to Chick dil Et in that they are bright fresh faced young people who are articulate and polite and clean. Unlike BK and MickyD they seem to make a strong attempt to have great employees. Fries here are wonderful. Get some!! read more

In N Out has many different reasons they are the best and a fast growing fast food company. They are clean, workers are respectful, and serve high quality food. They have a verity of burgers including healthy ones as well. They have one of the best services there with nice and kind workers to assist you at anytime. The workers and company do the best they can to make the best food possible to make their customers as happy as they can be. While eating here the place gives off a very pleasant mode with an old style base compartment, which can make myself and others very thankful for a place as nice as this one. Even if you don't eat burgers often or you don't like them period certainly eating here can change your mind while they would treat you like royalty and serve you with amazing food while getting the respect that you deserve. read more

I don't like fast food burgers a lot or fast food places like McDonald's,Burger King,Wendy's , etc. , but I love In N Out. The employees are very nice they give you good hospitality. They don't take a long time to serve you your food with the amount of people that go there. The bathrooms are very clean and so is the place.You can grab ketchup by yourself and Chile peppers and I think that is great because you can grab the amount you want for yourself. It's also a good place to go with your family. The burgers are always fresh and taste wonderful with there special sauce that they put in it. The french fries are delicious they are very tasty and the perfect amount of fries. The burger I always get is the double-double and it is great. The double-double has two meats with cheese,lettuce,tomato,onions, and In N Out's special sauce. I always get the shakes when i'm done with the burger and the shake is wonderful. The employees are helpful when they serve you and they always talk with a nice tone. They treat you very nice and the food is made with love. The employees take care of the area and clean up right away. The place is always clean. The place has a great environment and has good vibes. I love going yo In N Out and i would recommend you guys to go there. read more

Probably one of the best burger joints in AZ. I love getting my burger protein style (no buns, replaced with iceberg lettuce). The fries here are amazing! The best pRt about it is the price. Very very very cheap! read more

I specially asked 4 times for my burger to be well done. Meaning no pink. For some reason they can never get it right so I made sure to tell every employee I came in contact with that I would like it well. They all guaranteed it would be. Once again it was not. I understand if it can not be made well done for whatever reason. That's fine just disclose it so I know to expect that. Don't guarantee it will be well done and not follow through #endofrant read more

Love thier protien burger with grilled onions, never a disappointment and this location always gets you order right. And the staff is friendly. read more

Excellent hamburger and fries. Clean fun restaurant. My little Nino once wore his In n out burger shirt to a ballgame. The player saw his shirt and said he goes there every time he gets back home in Los Angeles. Good enough for major league ball players and regular folks alike. read more

Mcdonalds is way better. I'm getting the McShivers cuz I miss their fries compared to the nasty fries at in n out.

When a place like in n out has such a small menu you expect the food to be hot and fresh. My fries were just sitting on the counter getting cold waiting for the burgers to finish. When I get my food my fries were cold. Really.... never again will I go to this location. read more

Great burgers and fries are okay. I have to try that animal style :) the bad thing about this place is there's not that much room to eat and you'll be waiting on your car to the outside for a bit..it gets packed afternoon. read more

Terrible place. The burger tasted like shit. Fries were ughhhhh. I don't get the hype. Five Guys in comparison is so much better. Their hamburger patty is thicker and juicer. Go there, not here. read more

I went to in-n-out burger on 27th Avenue Peoria and had the worst experience I've ever had at one of their locations my burger was not only sloppy but the lady that taking the order at the drive thru window was very rude and obnoxious and made me very angry I would never go back or recommend any of my friends to go there to that location ever. read more

Second time having burgers from this chain fast food place and awesome again! You can't go wrong haha Also- kudos to the drive thru service line at this location! There were about 15 cars waiting when we pulled up and we had our food in our hands within 5 minutes! Awesome! I'm back in NYC and craving a burger from here again! Ugh!! LoL read more

Best burger in town. Went at 10:30 in the morning and still a short line in drive thru. Get the double. Cheese if you like. Great value for lunch or casual dinner. read more

What a great place! Double double animal style with fries; really nothing on earth can beat that. Service is prompt, food came out hot and delicious and the restaurant is clean and spacious. Definitely a great place to grab a burger! read more

Nicest staff you could ever want. It was late and they were busy, order was perfect. A little over kill on the sauce otherwise would have gotten 5 stars. read more

Shit's lit. Definitely get that double double. Why does the 7UP taste like froot loops? No complaints, just curious.

Great burgers. Decent hours and close to home. Stop here at least once a week. Always order the double double with cheese.

Slowest in and out I have ever been to. I've been to locations that would have 8-9 cars in front of me and I would still receive my food in a timely matter. There's only 3-4 cars I front of me and it's taken them 15 mins to service me. read more

Meh. The hype was great until you come and taste it for yourself. It's nothing special, or different, I was just hoping for good, didn't get that. read more

In n Out is committed to serving fresh tasty hamburgers and fries. I had a chocolate shake too. Everything tastes great and the service was very professional. read more

I love in and out, it's the typical horrible parking , but it's all about the burger, and that's why I try to find off hours to go.....The staff has always been helpful and friendly to me . read more

I am not sure if people even read reviews about In-N-Out, I mean why would you? Lived in a cave and never heard all of the hype? Want to see what type of fool someone might make of themselves as they write the review. It's an In-N-Out! Just go! read more

This burger is one of the best burger in America. Hamburg, tomato, onion and lettuce have a great combination and they serve well-organized burger quickly compared to other burger chains. We can enjoy eating the burger safely and beautifully. In addition the shop is cleaned up by the employees every day. I highly recommend to eat good burger in " in'n out burger" here. read more

I love In-N-Out! They're food is always on point, a bit busy but the wait is never bad. It's close to home very convenient. read more

Very good food but very long wait, in n out is very popular, the double double is personally my favorite thing here, they cook everything to perfection read more

Awesome food! I've just got one question though... What is up with the insanely (and unrealistically) happy people who work at this place? To be fair, the food is definitely worth smiling about. Then again, I'm the one ordering the food so I should be the one smiling and acting overly giddy. Most of my reviews involve complaining about the places I go where the service is poor. In this case, the service is great - just over the top - but I'll put up with that for such great food! read more

Good burgers but the fries were quite soggy.

Delicious burgers and fries. Great customer service and quick! Love In and Out Burger!

Bomb food, line moves very quickly during busy times. I've been through the drive through on multiple occasions and the customer service is top notch, always smiling! read more

I'm sorry, but the drive through layout at this location is a joke. Lady on the drive through told me to go the other way and that I cut off the other drivers even though I was waiting my turn and others weren't letting me in! Wasn't the friendliest about the situation and then cut me off in the middle of ordering my food to talk over her radio. 2-stars for food only. read more

Solid burger enough said. If you have never been then slap yourself in the face ... Or at least get off couch and go try one.

I love in n out!! Even though they get really busy they still give you great service. I have been to this location twice in this Past week and was very pleased with the service. I will come back to this location!! read more