My mom had a flat and they were very honest about pricing, asked me to check if the dealership had…read morewarranty and sold us a very reasonably priced tire and very reasonable service prices. Everyone is also very friendly and service was very fast. Just be patient in line if they are having a busy day.

I used to come to this tire repair shop many years ago, and back then I thought it was a very good…read moredeal. They could patch a tire for about $20 cash, and the service was quick and convenient. At that time, I felt it was a great option. This time, however, my experience was different. I am not sure whether it is because prices have gone up, but the tire looked repairable to me. Still, they told me it could not be patched and that I needed to buy a used tire instead. Since I was already there and the work needed to be done, I ended up paying $60 for a used tire. What disappointed me most was that I originally thought I would be able to keep my old tire and take it home, because I believed I could patch it myself and keep it as a spare. In the end, that was not how it worked. Their used tire replacement process meant they kept my original tire and gave me another used tire in exchange. So it did not really feel like I was simply buying a used tire for $60. It felt more like I was trading in my old tire, which did not even have a hole that obvious to me, and still paying $60 on top of that. The service was done quickly, but the overall experience left me feeling less satisfied than before. Next time, I would definitely compare prices and ask more questions at a few other shops before making a decision.on the car

My car has a nail in the tire. Took it to American Tire Depot to get it fixed. From the start, the…read morepeople there are very nice, courteous and helpful. The tire was fixed in a timely manner and to my surprise, there is no charge. I recommend this company to go there for anything related to tires.

Amazing place, highly recommend…read more I have used the location in Costa Mesa before for my tire replacements because they have been so kind and checked & adjusted my tire pressure in the past. First time at the Tustin branch. Equally great service. I had a nail hole in my passenger rear tire so AAA put on the spare so I could drive the car to American Tire Depot safely. Juan was the team member who assisted me there and was very friendly. When the technician checked out my tire and decided the hole was small enough, he patched it for FREE!! They could have totally try and sell me on a brand new tire but these guys are honest and professional. What a great company! Thank you, Juan!

I had a screw puncture in one of my tires and needed it fixed right away. I went to another place…read morefirst, and instead of just dealing with the tire that needed to be repaired, they tried to upsell me into changing all four tires. That felt unnecessary and pushy. Then I came here, and the experience was completely different. Larry was so kind and helpful--he attended to me immediately and got everything taken care of without any pressure. They fixed the punctured tire, and while I was there I also got a tire rotation and alignment done right away. Larry originally quoted $150 for the alignment, but after seeing that it didn't need much work, he only charged me $100. That kind of honesty is rare and really appreciated. I won't hesitate to recommend this place to everyone, and I'll definitely be coming back. Thank you, Larry, for the excellent service and integrity

Larry Houck (owner) & Tyler (technician) were absolutely AMAZING!!…read more I called A Plus Tire Club today to ask about pricing to repair a tire, there was a nail in the sidewall of my mother's tire on her car. She was so worried that it was going to be expensive and she wouldn't be able to get it fixed right away. When I called I spoke with Larry and he was incredibly nice. He informed me that they do not charge for a tire patching service. I relayed this information to my mom crossing my fingers that when she arrived she wouldn't receive a different answer (like most places) and Larry took care of her for FREE just as he said. My mom said that Larry and Tyler were incredibly helpful and very polite and friendly. Larry GREATLY assisted my mom by notifying her about another tire that was very low tread and also FOR FREE moved the low tread tire to the back of her car "in case anything happens before she can replace it". I have NEVER encountered such genuine, kind, and thoughtful service. THANK YOU LARRY for taking care of my Momma like she was part of your family. She will be back!!

Hello i want to say thank you to Alex tires for all the work they have done on my 2011 F150 Red the…read morework that has been done from Brakes to a very bad coolant leak that was causing my truck to over heat. The team is very helpful and understanding and not trying to scam customers with try to sell them parts they don't need. Thank you Alex tires I greatly appreciate you all. And God Bless

They are super fast when doing an oil change & no hassle. Reasonably priced also. All of the…read moremechanics are very friendly.

I highly recommend this place , we got turned down at a different tire shop called american tire…read moreshop. My partner called Big O Tires and let them know we were a few minutes away. With only 20 min to spare they still helped us out. They did not take long at all. Great price. Great service and employees are nice here.

Wow! I'm surprised they didn't find even more to add to the list--radiator fluid, fuel system…read morecleaning, brake fluid exchange, power steering fluid exchange, battery replacement, air filter, cabin filter, belts... the list just kept going. We brought the vehicle in because the tire pressure warning light was on. I suspected the TPMS sensors were failing, and that's exactly what it turned out to be. I wasn't expecting to leave with such a long list of recommended services. What surprised me most is that we've routinely had the vehicle serviced at Toyota, including regular oil changes, and none of these items were ever brought to our attention. It just felt a little excessive. Don't get me wrong--I've had great experiences at other Big O Tire locations. This visit just felt more like an upsell than addressing the reason we came in.

It's 5:30. My tire pressure light comes on. I pull over and I see this giant bolt in the top of my…read moretread. Most places close at 6 and just flat out wouldn't even answer their phone. Mountain View was quick, helpful, friendly, and turned a potential migraine of a headache that would have involved a tow truck driver into a minor inconvenience I was happy to pay for. 5 stars. Thank you.

I've made two reservations now and both times I show up and the guy behind the counter says he…read morecan't honor my reservation. First time I accept their mistake. Second time, again they blamed their call center from the Philippines and justified their second mistake stating their representative doesn't work... Forget this place. I've overlooked their other mistakes in the past bc they're local but I'm done. Too many to list and irrelevant for this post. Terrible service is today's complaint and I won't be overlooking this. Goodbye, I'll be going to to the Big O across the street. They actually answer the phones and don't have an answering service that they blame.

I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.

This is for Stress-Free Auto Care, (formerly Becker). I…read moreneeded an oil change and quick inspection of my tires for rotation if needed. As a previous customer of the business location, I tried Stress-Free and I was impressed. They sent me a link to the inspection, all questions answered via mobile, perfect for my busy schedule. I dropped my car off expecting it to be 2 or more hours, but they were finished in just over 45 minutes. The price was cheaper than the dealership, so I will be back! Very polite service manager.

These guys will tell you the truth…read more.. Truth, is so important when buying a new set of tires. It is your life that matters. I contacted the boys at Just Tires. They gave me a few choices of tires, but non of their choices were inferior tires. I told them that their competitors offered me another brand for cheaper. They told me that they had never heard of the brand, and that it was a cheap brand...etc. They put on quality tires, ran some tests, and did a very exact alignment. I got a printout of the results. We are so happy with the quality of our new times and the work they did. Remember, it is the truth that matters when your life depends on your tires. Other places will attempt to sell you inferior brands that you might never have heard of. Please do your homework. Research tire brands.

This is absolutely the worst tire shop available. Service is fine but the front desk needs a lot of…read morework to do. Honestly amazed by how badly this guy Tony treated everyone. Not only me but all the customers that came in. I'll start off with what I gathered from watching his interactions with the people who wanted to do business here. After I was served there were at least 10 different people who came into the store, each one of them were met with a hostile attitude from Tony. He doesn't even welcome them in just starts off with a passive aggressive tone and when a simple question gets brought up he starts screaming at them. Everyone who came in after 6:30 were denied any service. He screams at them with a very aggressive tone and then laughs in their face when they ask for help of any sort. Just telling them to come back tomorrow. If you truly want this business to be profitable personally I wouldn't like to keep this kind of staff around. Screaming and laughing at customers isn't a good representation of the business and does nothing but bring customers to other shops who show hospitality not hostility. This one older couple came in simply just asking for their tire pressure to be checked. Tony just starts screaming at them telling them to not come by this late. When they explained how they called earlier and the person on the phone said their more than welcome to come by around 7 and get their car taken care of, Tony starts laughing at them and giving them backhanded insults implying how they are just stupid for believing that and if they want their car to be taken care of to come by tomorrow in the morning. They seemed insulted but ultimately left without escalation. The way he handled all the situations that came by were just truly mind blowing on how he is still at this job. I've read multiple reviews about this shop and each bad review is consistent with mine and simply gets a fake response saying how the company is working on the problem internally and to call their number. So tell me how many more bad reviews until this guy is let go? This is truly horrible customer service. Not only from the front desk but from all the fake replies from the company to their reviews. If you truly care about your businesses PR then you wouldn't have a guy like Tony around. Now to talk about my experience, when I first entered the store I was met with a mean aggressive look and attitude. He asked why am I here and I simply told him about how I needed some tires replaced. He asked if I had made an appointment online and I told him how I did on the phone and he laughed at me. After this all that I got was extreme attitude and hostility. On the phone the store manager and I agreed to a set price, when I arrived he wasn't there which was fine. This Tony guy tells me his price and when I mentioned to how that isn't what we agreed on over the phone he starts screaming at me to sign a document stating the price is final. I ask nicely for him to check up with his boss to make sure that Tony's price is correct. He does and doesn't even explain to me anything just telling me that i'm ridiculous for even thinking that I could get my tires installed at the price WE agreed on. I stayed calm and let him throw his tantrum with him screaming at me and telling me to go to a different store if I don't want to sign it. I simply tell him I'll just sign it because I am not trying to deal with waiting longer. Fast forward to when the vehicle is done he tells me that he talked to his boss and lowered the price for me. Which is what I was expecting and i'm glad he finally was able to put down his ego for that second. I pay for my service and I leave, absolutely astonished on how he treats everyone. Screaming and laughing at people who choose your business to take car of their property and getting defensive is not a good way to handle your companies reputation. Many people leave bad reviews on this store and I fully understand why. Hopefully if management sees this and reads it they can finally come to their senses and let this man go. This job might just cause him too much stress. If management does see this and believe my feedback is valuable like they say, I would love to see a detailed explanation on how they are choosing to handle this guy instead of just saying the same copy and pasted response telling me to contact them at their number with the time and day that they are open and the same fake response with how valuable my feedback is.

I had a really great experience at America's Tire. I came in a little after 5pm, not long before…read moreclosing, expecting it to feel rushed--but that wasn't the case at all. There was a short wait at first, but once it was my turn, the employee who helped me was very friendly and professional. He introduced himself and took the time to explain everything clearly. He let me know my spare tire needed to be replaced, pointed out a screw in one of my tires, and explained they could patch it for free. I really appreciated that he also reassured me that the rest of my tires were still in good shape. The wait time to get the tire fixed was reasonable, so I stepped out to grab dinner nearby and came back later. When I returned, another employee updated me right away and let me know my car would be ready in just a few minutes. Overall, the service was efficient, honest, and friendly from start to finish. I left feeling confident in the work they did and really satisfied with the experience. I'd definitely come back and recommend this location.

i've taken all 3 of my cars here for tires, make sure you talk to Uri, he is the coolest guy ever,…read morealways extremely helpful with everything and top tier customer service. only 3 stars because one of the porters started revving my car and shut it off mid rev while pulling it into the shop. my car is tuned and does not have a rev limiter. if you rev too high, you will blow the motor. no reason a tire shop should be revving a car at all regardless.

Had a tire fixed in record time 10 mins Great service and…read morefair price I would recommend Ramos

I stumbled across this place while washing my truck across the street on Saturday, after inquiring…read morewith them about doing a brake job on my work truck "Ram 1500" they told me they could do it on Sunday in the morning, so here I am. After inspecting my brakes, they came to the conclusion that I needed two rear rotors and rear brakes and that my front brakes had some life left on them. I asked them to just replace them all and was quoted.$740. DEAL Not only did I think the price was fair, but I admired the professionalism and organization within the shop. It's small independent neighborhood automotive repair shops like this that I prefer to do business with. They care about their reputation and genuinely want to provide a service to their community that can be trusted,,, this is based off my first impression of them. Whenever you are looking to put new tires on your vehicle or have other service done to your vehicle, I highly recommend stopping in in consulting with Ramos Automotive before going anywhere else, I suspect you will not be disappointed in the service they provide at the affordable price.