Update: I bought the $20 tool from Menards and installed the faucet myself, an unskilled plumber) in less than an hour. I understand that you need to pay for insurance and employees and gas etc. I run a service based local small business myself. I would have paid if price was anything close to reasonable. I was offered 5 optional pricing tiers. $500 was the cheapest. The platinum service plan would have cost me $1000, to install a 1-hole faucet... CRAZY TOWN. There was no flexibility in the pricing. This is my first and only yelp review. I hate yelp and yelpers. Glad you took time to respond, how much do I owe your for your time? Another $80? I assume the bill is in the mail? read more

Very frustrated with my experience with this company. I set up an appointment for a 3 hour window. Then an emergency came up before my appointment and they never called or showed up. Then tell me they do not service my type of ac unit. read more

We've called Blanton 2-3 times over the 4 years we've lived in Chicago. They are NOT cheap. But they are GOOD!!! They are careful to keep in touch about when they're going to arrive (so we don't waste time sitting around waiting), they tell you what they're charging and why, and they do the job. Good plumbers are never cheap. But when you need a good one, these are the guys to call. An updated experience with Blanton: we needed a many-thousand dollar plumbing repair. Interviewed 4 different plumbers, again chose Blanton. Big, messy, horrible job. Their plumbers were polite, diligent, hard-working, on time ... can't say enough good things. Again not the cheapest, just the best. Special shout-out to Jane who seems to keep everything moving. Need a plumber? Call Jane at Blanton! read more

The plumber from hell. Misdiagnosed the problems repeatedly. Tried to blame it on the other owners of the building. Forgot to turn the water back on when they leave. Very pricey on top of that. Etc. Etc. read more

Again, after coming out a 2nd time and telling me they would have an estimate report for me within a day I haven't gotten anything. I have no idea what their issue is but they need to figure it out. I really can't believe this is a sustainable business model (charging people $79 for estimates and then not providing anything) so I don't know what's going on. It's very strange, but either way I'd say use a different plumbing company Edit: After posting this review they called me and told me they had email problems. They sent out the estimate right away. I'm going to shop around and will report back if it's a good quote or not read more

We have a vacant foreclosed condo unit in our building that has been vacant for 18 months. No one had been checking on the unit and the thermostat inside the unit was set to 41 degrees which the Association was not aware. While we had the "Polar Vortex" last week, the building thought we were fortunate not to have any plumbing issues, especially since our building was built in 1917 but gut rehabbed back to modern new in 2005. Then, last night we hear a noise in the hallway like a fan is running which is strange for the time of night and temperature outside. Well, that noise was not a fan, but water pouring from a frozen pipe in the kitchen behind the refrigerator. Our management company called at least 8 of their preferred vendors with no answer or response from any of them, likely due to the rigorous schedule they had last week. I started doing some searches on my smart phone using YELP for plumbers in 60640. At about 2:30am I decided to go to bed and work on this in the morning since damage had already been done. At 6:00AM, I get a call from Jack Blanton who noticed me as a unanswered call on his caller ID. He came over immediately, shut off the water for less than 5 minutes as not to disturb the building's residents getting ready for work, capped the pipe, and we were in business. He was very accommodating, extremely responsive and knowledgeable and really willing to help at a time when we were basically in a flooding despair. Thank you very much J. Blanton for extreme professionalism and customer service. We and our management company will spread the word to others needing plumbing work and will absolutely use your services again. THANK YOU!!! read more

Woke up on a lovely Sunday morning to a water heater gone terribly wrong, with water all over our basement. As my husband started to try to clean things up, I was tasked with trying to find a plumber. I called several from the local 'recommended vendors' guide but their windows for arriving (even with Emergency Sunday fees!) were 5-6 hours away, and they seemed unconcerned about our unfolding issues downstairs. Called J Blanton Plumbing and not only was Jenny (who answered my call right away) sympathetic and terribly nice, she let me know exactly when we could expect a crew (within an hour!) and where there were in transit, etc. Chris and John arrived right on time, and they were super helpful. Gave us a reasonable and clear estimate and they got a team out to install our new heater in bright and early the next morning. We were happily running the dishwasher that afternoon. They also assessed our old heater and recommended a more efficient model to save us money on electricity bills. Bonus! They also called to check in on us later that evening. Made what could have been an ongoing nightmare an unexpectedly pleasant experience. Highly recommended!! read more

The reviews for this company speak for themself. This is not a trustworthy company. There are more reliable, higher rated, and lower cost companies to choose from. I called ahead and confirmed that there would be no fee for the technician to come out and diagnose the issue - they told me they would assess the situation, generate an estimate, and then request if I wanted to move forward. When the technician arrived, I explained the issue and he did not say anything and started diagnosing the problem. He found a loose connection that he tightened and then checked to see that the issue stopped. After he finished inspecting the issue, I was informed that there would be a diagnostic fee of $180 and no repairs were needed. As I knew the technicians would not have the approval to make any decisions on cost, I paid them and then followed up with the office to explain the situation to the manager. He told me that they spoke to their technicians who claim they generated and provided me with the diagnostic fee immediately upon arrival and that I approved it before they started any inspections. Below are the documented time stamps that they have on record which confirms my statement of what occurred. This owner of the company (Kyle) made it clear that it doesn't matter what the customer says or if their own documentation confirms it, they will not admit to the error that was made and make it right. J Blanton confirmed time stamps (per Jane in their office): Technician dispatched: 1:20pm Technician arrival at job: 1:30pm Picture of issue: 1:46pm Estimate generated: 1:57pm Payment received: 1:58pm Technician departure: 2:00pm read more

I've waited a week for a response from the plumbers why they a) made a massive dent in my wall 2ft above where they cut a hole for an access panel b) not install an access panel, or at least leave me the drywall so I can install it myself c) didnt even test the water with myself or my downstairs neighbor before they left the site d) didnt clamp down or seal in anyway the old drain tile circular cover which now wasn't going to be used. e) not provide me with the old cast iron pipework which supposedly rotted out f) explain the charges as to what I paid $1500 for. It's one thing to pay for good quality service, it's another to get completely shafted and not even get an explanation from anyone as why they slipped the work in. I'm legitimately thinking about reporting them to the better business bureau as I'm pretty sure they scammed me. read more

Removed very old industrial sump pump; Installed new sump pump with new piping. New installation looks good, hope it works for a very long time! read more

Had them out for a simple valve replacement. They were quick and got the work done the same day, that's the reason for 3 stars. Otherwise, I was quoted $400 for a job that should cost half that. Literally replacing a single valve that took less than 2 hours counting from walking through the door to leaving. The technician quoting the work said he couldn't do anything about the price. When I called the head office they said the same thing so I accepted it because I was already out $50 and had wasted time just to have him come out. If they had fixed pricing like this, I should have been quoted it over the phone before they came. After weeks of trying to speak to a manager, I finally spoke to someone and was told the price was non-negotiable and since I had agreed at the time, that was that. They even have a "special offer" on their webpage with no restrictions, but he refused to honor that comparing plumbing services to buying a cheeseburger. So here's your warning, expect to pay a lot for a little and make sure you mention the "special offer" up front. read more

We had a 3-hr. appt. window (9am - 12pm) for a plumbing estimate. In the end, we receive a text at 11:45am telling us that we would receive a text 30 minutes prior to arrival with no ETA. There was no communication or attempts at rescheduling and basically, communication was poor. If we can't rely on a company for a simple estimate appt., how can we rely on their service, in general? I pass. read more

Unprofessional! !...A service tech. showed up 2 hours after the agreed upon time,and scratches my Cherrywood cabinet with his channellock.After telling me that my "unrepairable" faucet needed to be replaced,then went on to say he "would buff the scratches out for a small fee,if I elected to buy a faucet!".I asked him to leave,called Lakeshore plumbing,and they changed a cartridge on the faucet that was ,"beyond repair."My experience was awful,and I am still trying to get the cabinet fixed.My cost was greatly reduced,by using another company,ands I could feel the tech.was really trying to sell me some faucet in his book."Stick that book where the sun doesn't shine,because your head's already up there!".... grrrrrrr. read more

Had a great experience with J Blanton Plumbing. Jane in the office got her crew to us as soon as possible, and was a complete delight to work with. Very detailed, understanding, sympathetic, and had a great sense of humor. She had Neal and Christian out the next day. They knew exactly what they were doing, patiently explained the problem to me, and made recommendations for maintenance in the future so we wouldn't have problems with out radiant heated floors again. Price was reasonable, and my studio was warm and cozy in no time. Excellent service! read more

About 1.5 days into trying to battle a pesky clogged toilet, I was ready to call in the pros. I have to admit, I was wincing as I was dialing the number to get these guys out to the house because who knows what something like this was going to cost and whether I'd also end up with toilet water everywhere thereafter. They showed up, attacked the toilet with a plunging technique and vigor that I can only imagine comes with years of experience and being a licensed technician. The clog was quickly and soundly (as in the sweet sounding whoosh of water disappearing down the drain) defeated. The technician taught me an old plumbers trick for next time, gave me his card to call if I ever ran into a bigger issue and was on his way in all of 10 minutes. That's right, no charge and no upsells. Just results. Thanks, J Blanton! read more

They saved us! With this awful winter freeze, we called ten plumbers for our frozen kitchen pipes. Left messages everywhere, had no shows, then these guys called unexpectedly and said they could be here in ten minutes. And they were! We got the owner and his son, who'd been working round the clock. I actually had fun while they were here, to boot. They're my new go to plumbers no doubt. Highly recommend! read more

I used JBlanton plumbing to install a new water heater. This was a difficult job because the closet that held the water heater was very small and in order to remove the old water heater they had to literally take out the door and make the doorway bigger then install a larger door when the new water heater was in. Chris and the staff did an amazing job and I'd use them again if needed. read more

My experience with Blanton was great. They had to return to fine tune my tank less hot water tank however they were very responsive and on time to take care of my problem. I would highly recommend them. Jeff C read more

We've used J Blanton for several jobs in the past year: new ac, humidifier and air purifier installation, furnace maintenance, gas fireplace work (still in progress). We've had nothing but positive experiences and a quick turnaround time when we request the work to be done. Each time Howard at J Blanton has come to do the work and he is very professional, courteous, and knowledgeable. We've felt comfortable each time that he's giving us good recommendations and that we will be happy with the work performed. Prices are also fair and reasonable compared to other quotes we've gotten. read more

These guys did such a great job at my rental property I took them on as a client! Having owned and managed several rental units for over 30 years has taught me to require outside vendors to be professional, prompt and above all competitively priced. Jack B and his son Jake are all that and more. They go out of their way to find the most cost-effective solutions. I have recommended them to friends and family and no one has been disappointed. read more

We had a pipe burst in the common area of our condo. They answered the phone right away, were very responsive, arrived on time, quoted us a price at the beginning, and completed the work quickly. (The pricing seemed a little high, but I don't have anything to compare it to; we were in a jam and needed it fixed ASAP. We are just glad to have running water again and the quick response time was worth the cost for us.) read more

: Do Not Trust Them.... I explained to the office exactly what I needed, which was a fitting to be able to connect the fitting from the Bidet to the fitting going up to the toilet... they said the cost to see the job was $59.00.. I asked them how much would a job like this type cost me.. an estimate...the lady said we don't have access to pricing at the office but it will cost $59.00 for a technician to see the job... I agreed, The young man came looked at the job he was to do . Took out his his tablet and said the cost would be $399.00 for the Bidet , did not matter if the job is 10 minutes or 2 hours it's a set price , (set by the company ...) Of course I refused to pay almost $400 for a fitting .. I call the office and asked them , why didn't you tell me the set price over the phone ... they said they don't have the prices in the office .....THAT WAS A LIE....but they knew well enough that they would get $59.00 whether I accepted the job or not , of which I agreed to pay...(but the office has no tablet to tell me the base price )... the technician had a tablet that told him how much to charge for this type of service but the lady at the office did not have a tablet ... All she had to do was tell me it would not be less than $399.00.. This price is the cost for this type of job... it's not a price that would need to be adjusted for a hourly pay. So , yes they knew in advance what they were going to charge me but chose not to give me that information ... But that meant that they would not need to send out an technician and they would loose $59.00... Maybe this is the way most companies run their business , but being a family run business and being more personal maybe they should NOT be like most companies and be more honest and upfront with their customers. People are not stupid, do not underestimate the intelligence of your customers.... being a retired teacher for over 40 years and I always warn my students about companies like this .... do yourself a favor ... do not use this company they do not deserve your money , they are not honest ... At least not until they change their way of doing business... Shame on Them! You have been warned!! read more

I recently used J Blanton Plumbing again. The same great service and professionalism. The service man was honest and realistic about being able to resolve my plumbing issue. This is the go-to place for me for urgent or complex plumbing work. read more

I found J. Blanton through a quick Google search, simply based on location and an Angie's List stamp of approval. Less than three hours after I called, Jack (the owner) was at my door. He evaluated my situation, presented short- and long-term options, provided an estimate, I agreed, and he set to work. An hour later, he had completed the job and thoroughly cleaned up. I sincerely appreciated his honesty, both with the job at hand and what I should expect down the road. I would certainly hire him again and recommend his services to friends and neighbors. read more

I called J Blanton to have our sewer line rodded out and camered. I was quoted $638 to do the work, which did not include sending pressurized water through the system. If I wanted pressurized water it would have been around $900. I could have also selected options that went as high as $2,000 just to clear the line. I told them I wasn't interested and that I would just pay the $79 service call fee. The plumber, Boomer, said he could take a credit card and wanted to take my credit card to his truck. I told him no and he got irritated that I wasn't comfortable with him walking to the truck my credit card. read more

I called Jack Blanton because I saw and ad for $50 off any repair and my toilet was broken. He showed up ontime, fixed my toilet, charged a fair price and honored the coupon. I'd use him again if the need arose! read more

We found J.Blanton through Angie's List, but still feel that we got very, very lucky. Jack and Jake Blanton emailed, texted and returned calls with information and details at ease. Educating us and explaining to us the details all along the way. We were impressed with the work and customer service that we hired them again to replace our water heater. I am the president of our condo association and not only plan on making J.Blanton our buildings plumber. I plan to call them back for my own plumbing needs. read more

I have been a customer of theirs for a few years now. I have used them for plumbing, garbage disposal, heating and A/C. Extra... Jane is awesome when I call they get you on the schedule very quickly. Each person I have met are prompt, friendly, professional and explain what is going on. I would highly recommend them. I completely trust in them and the service they provide. Chris is great. Anyone who comes will do an amazing job. read more

My neighbor called J Blanton Plumbing to rod the sewer lines in the building. Their rod ended up coming up through my toilet and breaking it. J Blanton stated that they are not responsible for what their rod does after it enters the sewer line. Now I'm on my own to replace a toilet that was broken by a plumber that I didn't call. AVOID THIS COMPANY AT ALL COSTS! read more

They installed a Sloan Valve in my condominium unit and a new toliet on 10/16/2019. Last week I had a small leak and called them to have a look at the problem. The estimator came to my unit on a day or so after a large snow storm and was not prepared with booties to enter my unit, and he refused to remove his boots. He asked instead if I had plastic bags to put on his boots. While inspecting the leak he turned up the toilet flush pressure very high. He left without changing it back to it's normal flow. I did not realize this till after he left. A couple of flushes' later the casing blew which resulted in flooding. He later sent me the estimate for the small leak for $850.00 with only a 30 day warranty. I called my maintenance staff to fix what he could with the new problem created by the casing collapsing only to find out that the original installation was done improperly. One of the connecting pipes was to short and nothing was lining up correctly causing a house of card effect. The original installation required what is called a nipple of 3' 1/16. They used the nipple that came with the Sloan Valve which 2' 3/8. This is why nothing lined up correctly and now after two years cost me another $850.00 for another company to come in and replace the entire Sloan Valve. The estimate J Blanton gave the second time was as much as they charged the first time to take out the old toliet, put in a new one and install the Sloan Valve. The connecting nipple that comes with the Sloan Valve is not adjustable it and does not fit all installations it has to be removed and replaced with the correct length nipple. The normal consumer is not aware of this at the time, of course and is wholly dependent on the plumber and or installer to do the job correctly. read more

Guys from J Blanton Plumbing were the most professional plumbers I've ever met yet. They spent two days at out home replacing our water heater after it went out, and were communicative, resposive and courteous the whole time. We're grateful for their help. read more

Before anything is read, the women that work in the office Jen and Carroll are super. The problem is that the manager Matt has no respect for them or their jobs. I have called Blanton at least a dozen times and they always tell me they'll forward the information to Matt and he'll get back to me. Matt hardly ever does forcing me to call Jen and Carroll again and again. I find that deplorable. I assume now he's a lower management employee with no real authority, because he needed approval from the Blantons to reimburse me for the damage. Which was unsatisfactory. All I got back was the $60 I gave the nice, young, inexperienced, incompetent plumber they sent to my house. I originally thought I was calling AB & Sons, only to find out it was bought out by Blanton. I had problems with them in the past, but it was Sunday and I needed the leak fixed. They sent a young inexperienced kid to my house. I gave him my best guess that the water was coming from a spout on the side of the house. He then checked out the spout and decided that was the issue. He made two holes in my utility closet, said he saw the leak but then he didn't. Then he made a hole where the wall was completely dry in the finished part of the basement. Obviously it was dry the issue wasn't there. Then he said the bad news was that he would have to go upstairs and cut a hole in my living room. I found it amusing that he thought I would let him do that after destroying my man-cave wall. I got him to stop, he said fine, the bill was $120 for the 2 hours he needlessly punched holes in my walls and that would be deducted in the future from his $850 some estimate when the work was done. I paid him half, he took it and said his boss would constantly be calling me for the rest. He was totally wrong. An hour later I was able to get an older, experienced plumber who found the problem in 5 minutes. He checked the spout said the pressure was too strong for a leak. Went into the closet, cut a little more ceiling and found the water hose to the fridge leaking. Repaired in less than 10 minutes for $185. His motto was "follow the moisture." Simple. I asked Blanton for $300 to repair my finished basement wall and I would fix the closet which is where the fix was actually performed myself. They admitted their incompetence by refunding the $60, but also showed their cynical attitude by refusing to take responsibility for the finished wall. read more

One of my tenants had a leak coming from their bathtub faucet so I decided to call this company. Jake and Clayton came to my property the next day and assessed the problem immediately. They told me the total cost for repair and they also notified me of another problem in terms of the bathtub drain which had a massive accumulation of hair. They were able to perform the repair as well as rodding out the blockage in the bathtub drain. Both Jake and Clayton were very professional and the work that they provided are covered under warranty. Jake also gave me a possible estimate of some work I wanted to do in my basement. I was very pleased with everything that happened today with J Blanton Plumbing and definitely will use them in the future. read more

I can't recommend J Blanton enough - they're extremely knowledgeable, do thorough work and provide quality service. Thank you J Blanton for fixing my sink! read more

Excellent service and very friendly workers!! Had to replace air conditioning unit and they helped to provide the best price based on all services offered as well as honoring coupon discount - very happy with this company read more

I am so disappointed. We were referred to this company by a friend but the entire situation with them has been unacceptable. First, we called and made an appointment, which was scheduled a week out. It seemed like a longtime but we thought it would be worth it. We got a confirmation call the day before, a good sign, however on the morning of the appointment, they cancelled. They reluctantly agreed to schedule for the following day. Now on the day of the rescheduled appointment, we heard nothing throughout the three hour appointment window. I called at the end of the time window and they said we were next on the list. About an hour later they call back and say they need to cancel again and reschedule for 4 days later. This is the worst service I have ever experienced, and I am not one to ever write bad reviews. read more

There is going above and beyond and then what J Blanton recently did for our condo building. We were scheduled to have a new hot water heater installed by another company that totally dropped the ball on us. This other company wasn't able to lift and bring the new heater down to our basement. Frustrated, they left with the expensive new heater, which could not be returned, outside in our building's gangway with heavy rain expected later that day. I called J Blanton. Their friendly coordinator Jane understood our predicament and was able to send workers over a few hours later and, much to my surprise and relief, they were willing and able to install the new heater that same day. I cannot express how appreciative we are and sincerely thank Matt and the other techs for their outstanding job. They're very professional, honest and simply do good work at a fair price. Highly recommend. read more

I needed to have an electric water heater replaced. The plumbers who came out to do the work were great. However, there was a problem with the wiring of the new water heater which caused it to trip a breaker and also set off the smoke detector. I called J. Blanton, and was informed to call an electrician. I asked why I would do that since THEY were the ones who had wired it, but they insisted that is what I would have to do. However they did send someone anyway who was there when the electrician corrected the incorrect wiring. I paid the electrician, but was told by the electrician that J. Blanton should reimburse me. I also mentioned to our building manager how much I had been charged for the water heater and installation by J. Blanton. When I told him, he was shocked, and said that another company had installed a water heater in the building for less than HALF of what I had paid, which was about $3,600! In trying to just get a refund for the electrician, I have called their office nearly 20 times. Most of the time I was told someone would call back, but they never did. I would have to call again. I have spoken to a couple of supposed "managers," but after 3 months, they still have done nothing. Complete rip off company. read more

fairly decent work, but quite over priced. I will never refer this company to any one who needs plumbing work done. if you have extra disposable income then go ahead and hire them, if you are on a budget then stay away. read more

These guys were very professional and nice to deal with. They were in and out very quickly. I have no issue with the work or the guys doing the work. My complaint was they are VERY expensive. I just needed a valve replaced on my shower. I even had the exact part they needed and I was charged close to 500 dollars. Probably my mistake not to ask for an estimate before they came out, and I had already taken the day off of work. But after the fact, I called around and the repair really should have been in the 2-300 hundred range. read more