I love getting food at Jacks and have been to many locations. Food is always tasty. However, I received my to-go order with a couple missing items. My turkey plate didn't have the extra gravy and my create your own salad was missing one of my toppings :( besides that the place itself is nice and has plenty of spots to dine in. I just recommend always checking your order before you go. read more

Jack's Urban Eats is ALWAYS a winner for me. Whenever I'm in town, this is one of my go-tos. I love their Urban Fries topped with tri-tip. We usually get the family size - it's good for sharing or for a meal in itself. Their salads and sandwiches are also very good. So whether you want hearty or healthy, Jack's is a good place to go. Service is good. I've never had any problems. The place is spacious for eating indoors or out. read more

Jack's Urban Eats - Urban Fries - Family Size with Classic Tri Tip - Sandwiches Near Me - Sacramento, California

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Jack's Urban Eats is a classic laid back eatery offering hand tossed salads, steak sandwiches, and more. Jack's has a multitude of locations sprinkled throughout the Sacramento area but this location in particular is located in the Loehmann's Plaza shopping center adjacent to the Grateful Bread Baking Company. On this visit, I opted for a salad and urban fries to have a well balanced meal. The salad was made to order with ingredients of my choice but could have a used a little more dressing. The urban fries is one of Jack's signature dishes and is topped with blue cheese dressing, pepper flakes, and spicy chili oil. Make sure to visit Jack's Urban Eats if you're looking for classic American eats made in house with fresh ingredients. read more

Jack's Urban Eats - Urban Fries - Family Size - Sandwiches Near Me - Sacramento, California

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I ordered takeout so I can only review the food not the restaurant. I We were in the mood for something crunchy and healthy, so I ordered a black and salmon cob with extra asparagus, and a western barbecue steak salad for my husband. I also ordered a side of artesian bread which I went to comment on. If you look at the menu or on the app, it looks like you're getting a few slices of bread for a dollar. But you're actually getting one slice of bread. Just know this if you have a lot of bread eaters you need to up that quantity. The salads themselves were really good. Even though I was tempted to upgrade my salmon for a bigger piece I didn't, and in the end I was glad because it was plenty. My only complaint is the amount of dressing for either of the salads. It's just not enough for such a hearty salad. In retrospect I did see that you can order extra sauce but I didn't think I needed two for a regular salad. And here's my last note. I had this delivered because I was working. If you order directly from the app you're paying a little bit more than with some of the other delivery apps, but the other delivery apps up the price of the menu 3 to 5 dollars at least. I was only looking at the salad so I don't even know about the entrées. So even if you have reduced delivery etc., check your prices. And don't forget to tip your delivery people. The reason I didn't give a full five star was: The bread situation, the amount of dressing for the salad, and the fact that they use DoorDash. I never have luck with DoorDash and in this case it wasn't any better. When you order directly you can't get any kind of help with customer service from DoorDash. I specifically asked them to leave the food on the front porch and not to ring the doorbell. The person who delivered called me three times during a work call interrupting my client constantly, and then proceeded to ring my doorbell like crazy. read more

Jack's Urban Eats - Salmon Cobb salad with extra asparagus - Sandwiches Near Me - Sacramento, California

I've only had some of their sandwiches: chicken club, classic tri tip, and chimichurri steak. The classic tri tip was ok, a little dry overall, but the other two are fantastic. My favorite is the chimichurri steak sandwich! It's just so good and comforting. The staff is always friendly and attentive. The service is lightning fast! read more

UM WHAT IS THIS IN MY SALAD? Gross. It looks like a stick of some sort I don't understand how that would land in a salad? Count your days jacks. I'm switching back to sandwiches and going to look at my to go orders before driving off. read more

Jack's Urban Eats - Sandwiches Near Me - Sacramento, California

I love their blackened salmon Cobb. It's always good. The atmosphere is always great and service is pretty fast.

I have eaten here a couple times. I have had a salad it was good, this time I had urban fries and they were super worth getting . Every bite was yummy. Nice staff service and the inside and outside is comfortable. I had the turkey pozole soup I didn't like it but someone else might like it, I just favor green chicken pozole. Anyway the fries are worth that stop. Good price and shareable ! I will go again for thst . Also there was a ton that looked good on menu but I can't eat h Gluten so I can't try it . read more

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Food is amazing! Service is okay, pretty cold staff. Ambiance is okay. Food makes up for everything

I ordered the two buffalo chicken strip salad. The salad was expensive and smelt and taste like preservatives. Won't be back here.

Found myself working in the area again, and naturally I wanted to order Jack's for lunch. But man, is this plaza busy. It took forever to find parking, so be aware! When I finally parked and made it inside, my order wasn't in the pick up area...even though I received a text message that my order was ready... turns out someone took my order. Luckily, the gals behind the counter were quick at had my sandwich and fries put together right away. I'm glad that they made the order accordingly, considering the time restraint. They left the red onions out (thank goodness) and added the extra sauces I asked for. Thanks ladies! Moving forward, I will order for delivery at this location because the lot is ridiculously busy. Give yourself atleast 15 mins for the parking situation! read more

Jack's Urban Eats - Regular Urban Fries - Sandwiches Near Me - Sacramento, California

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Can't believe it's been a year since I did my last review of this place. Urban fries and tri-tip sandwich is still amazing. Great ambience, totally friendly service. Year after Year, Jack's is still one of my favorite place to grab a quick lunch. read more

Jack's Urban Eats - Urban fries - Sandwiches Near Me - Sacramento, California

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Just the pictures alone don't look good, & bothe of the Roseville locations have pictures with a fly in the salads & another kind of gross bug in another persons food ! Ewe ! Health inspections recommended on both Roseville locations, & all locations ? Doesn't look like a restaurant I would consider trying!, I had to add a star , but 0 stars is what I would add. read more

I made a stop by Jack's Urban Eats after work for dinner. I hadn't ate from Jack's in over a year! Last time I was here, there were take out orders only/no dining in. I was really craving their delicious urban fries! I order them every time I visit JUE!! Tonight's takeout dinner of choice: Cajun chicken sandwich, (small) urban fries (of course!!), and side of mashed potatoes with chives (no gravy). It wasn't long after ordering that I received my food and was on my way home. I waited no more than 10 minutes. Matter fact, I'm always impressed by how quick they prepare my order with accuracy every time! And, I usually stop by when it's really busy (tonight was no exception!). The Cajun chicken sandwich, was good, but, not spicy. I should have placed their pepperoncini that was on the side, in the salad for that spicy kick. The mashed potatoes was REALLY good! I surprisingly didn't need to add anymore salt, pepper, or anything. The urban fries...I mean, what can I say? Delicious, spicy, and hot (temperature) as usual. Dem fries never disappoint! I was mostly happy with my meal and service and shall return soon. No long hiatus ever again! read more

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I was craving a salad, so I came here. Ordered a custom salad and it was delicious!! Spiced chickpeas Roasted corn Quinoa Beets Artichoke hearts Roasted Mushrooms Dill dressing on the side The mixed greens were fresh and crisp and the veggies were all cooked perfectly. It looked prettier before I tossed it around a bit! read more

Jack's Urban Eats - Custom Salad - Sandwiches Near Me - Sacramento, California

I will ALWAYS love Jacks! This was my first time at this location, my co workers treated for my birthday. We came in at the peak of lunchtime on a Friday. Given the other businesses in this center the parking lot was PACKED!! Don't let that discourage you! Jacks is so worth it, so you fight for that parking spot! There was a line when we walked in but we only waited 5 minutes and there was still both indoor and outdoor seating. I ordered the Achiote salad and it was tassstttyyyyyy! All fresh ingredients, the kale was crunchy and not wilted and all other ingredients complimented each other so well! It was a nice day to sit outside which they keep very clean and they even have a trash can and place to leave your dirty dishes. read more

Jack's Urban Eats - Achiote Salad - Sandwiches Near Me - Sacramento, California

They gave me the wrong order and it had meat all over the salad (I've been vegetarian for 25 years) but by the time I realized I was already back at work and couldn't exchange it. The girl even said my name as she handed me the wrong bag. I guess just check your food before leaving? Seems like from other reviews they often get them wrong. read more

Jacks has officially lost 5 clients as of today. 3 out of 5 meals are so badly portioned and the food is NOT fresh. So disappointed with the portions for a $28 salad, We got half an egg, a dry 2oz piece of salmon, and a dehydrated avocado. You guys can do better than this.... Taking my money elsewhere!! read more

Jack's Urban Eats - Blackened Salmon Cobb, what a joke... - Sandwiches Near Me - Sacramento, California

Extremely disappointed that the achiote chicken salad is no longer on the menu. The bowl is terrible and just full of rice.

I ordered the BBQ chicken salad and while the bbq chicken was good the rice was hard and not fully cooked and there was a large piece of purple onion skin in my salad that I almost choked on totally unacceptable. I also had ordered a Chicken salad and there was a piece of wilted lettuce there needs to be more quality control of the food being ordered for take out. read more

I had ordered a turkey dinner EXTRA MEAT (3 oz) This is the WORST turkey dinner from this place that I have had yet! It was pretty much garbage scapes- I think what they did was throw all the leftover dried up meat on the side of the turkey into my plate... the meat was so dried out and also LACKING The EXTRA MEAT that I was charged 5.67 for ...(yes, i weighed it on our scale) because it was so small of a portion! 22.65 for BS sometimes I think because it's a to go order they could give two shits about what they're doing it's like give all the crap to the people that won't come back!! The extra gravy was 4.95 small container smashed on top of my cold dried out meat I had swapped out vegetables for soup TURKEY ASPARAGUS, it had NO ASPARAGUS AND 1 dried out chunk of turkey in the bowl the rest was celery. VERY UNREWARDING AND UNFULFILLING. I THINK THE FOOD HERE IS OVER PRICED FOR CAFETERIA STYLE DINING AND THEY DO NOT CARE ANYMORE. When you're paying $43 for lunch YOU CAN GO ANYWHERE! SORRY JACK BUT YIU GUYS SUCK NOW. MY LAST VISIT WAS TODAY. read more

Every trucks or beneath we eaten at has never disappointed. It's always been clean well it organized expeditious stuff is extremely courteous. read more

I have been dining/ordering from here for 12 years. Today, I ordered a salad and two items were missing. Also, the fries were undercooked and limp! This is so disappointing, their attention to detail and quality control have plummeted! I ordered "to-go" so I didn't discover all of this until I returned back to work! read more

I've been coming here for the last 7+ years, super disappointed in today's service. We were here just last month and had a good time. This time, not so much. The fries, chicken strips and Mac and cheese were cold. I picked up the Mac and cheese noodle with my hand and it was not even close to warm. I asked if it could be heated, the girl took the plate and came back, with the exact same one. I told her it was cold and asked if she could microwave it, she said there is nothing they can do and walked off shaking her head. She then goes to the counter and starts to talk about me to the other workers. I don't believe they are under new management but wow has the service and quality gone down. Shame, I loved this place. read more

I have been going to Jacks for about 10 years now and always pleased with my experience. However today I tried the location at the fountains. Not only was I given dirty looks and not greeted professionally, but as soon as I open my spicy buffalo chicken salad, I see a black hair (I am blonde.) Unfortunately was on my lunch break so didn't have time to take it back. Disappointed! Will not be going back at least to this location read more

Jack's Urban Eats - Spicy buffalo chicken salad - Sandwiches Near Me - Sacramento, California

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Great , Friendly Service. Went with my mom and she complimented the smiles. Good Tri-Tip Steak plate. We each had it. Mellow atmosphere. read more

Jacks should be ashamed of themselves. Ordered the Turkey Club sandwich and it's inedible. The meat has clearly been sitting in open air for more than 24 hours. It's hard, darkened, congealed greasiness from being so stale and cold. In addition, there's BARELY any meat in the sandwich- when I paid $4 extra for double meat. To come home, starving and open this? I wanted to cry I am so angry. Will never go back to this place. It's not the first time the quality has been shifty, this is the most egregious. Utterly shocking. So bad, it made us wonder whether or not the workers there we're boycotting and about to go on strike and this was their fight back. Oddly my pics aren't uploading read more

Jack's Urban Eats - Classic chicken club - Sandwiches Near Me - Sacramento, California

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The food was just okay... but the fountain drinks were terrible !!! They only have sugar free lemonade and the sprite tastes like soda water :( read more

Overall this is one of the best locations when talking constantly. I may have had a few circumstances where they made my order slightly wrong but they always correct the problem no big deal. 9 out of 10 times my food is fast and hot and delicious. Also the staff are kind and always doing their best. What more can you ask for from a restaurant besides fresh food and constantly in producing the same food and service. Always left satisfied:) read more

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Food is decent but it doesn't come out in time to eat with your family. Literally each persons food comes out one at a time and it doesn't make sense. We have gotten food that is hot come before a salad or already made Mac n cheese. Each person eats their meal one at a time until the last person waits for theirs. You also can't eat food that you ordered together as a meal. You get the fries, then ten minutes later you get the sandwich. Until they can figure that out I'm not going back. read more

Jack's Urban Eats - Sandwiches Near Me - Sacramento, California

What in the actual $!&#! So I have been using door dash and other apps to support small business. Today I was craving my favorite Jacks salad (I know it's a franchise-lesson learned). I have been to this location several times before and never had an issue. But apparently ordering to go they do not care at all... Order the Blackened Salmon Cobb... I think they forgot the salmon (see pic) it was $18.65 BEFORE TAX!!!!! Normally the portions are great so I opted to split with my husband and then split urban fries with extra urban... URBAN FRY FAILLLLLL- paid $7.60 for what my husband called "mashed potatoes" just look at the picture! Not only soggy but there is NO sauce on top! None... ummm I paid extra! I will never go here again. You charge a decent price and then don't deliver... Door Dash was great... but your food was garbage. During a time when business is not booming you would think they'd value every order to keep their employees working. Back to local places who care I go! read more

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This was for take out. I had the Santa Fe salad and my friend had their new harvest salad. Both salads were fresh, delicious, and the dressings were quite flavorful. Will definitely go back. The order was completed on time. read more

This location is not as good as midtown. I've tried over and over, wanting it to be as good but it has not been consistent. Same menu as midtown but the Portions, quality, plating and flavor ...all different here. read more

Jacks is one of the best places for a salad. Particularly if you get the dill dressing. The fries (urban variety are my pick) are really good too. The last time I was here the cashier complained at us over having the line go in the wrong direction then helped the people behind us first. But that was the first negative experience I've ever had here. I do think it's a bit overpriced. read more

One of my favorite places to eat!!! The food is always fresh and customizing is never a problem.

The food is good especially the Urban Fries but it can be pricey. I spent almost $20 for a sandwich and fries. Food is fast and the employees are kind. Can get quite busy so go earlier. You order at the front and get a number so they know where to bring the food. I would definitely recommend Jack's and get those Urban Fries! read more

Jack's Urban Eats - Sandwiches Near Me - Sacramento, California

I've been to Jacks a few times, always get the steak salad- which turns out pretty tasty. This last time I got my order to go, specified I wanted something different done to my salad, got it home and the order was wrong. Also took about 15-20 minutes for them to prep two to-go salads, which seemed a little long. All in all, it's earned a mediocre three stars for me. read more

Very good food at Jack's. I've tried the tri tip sandwich and it was filling and tasty. But definitely left smokey burps after. The only other imperfect thing about the food is the sweet potato fries (up charge $1.50 instead of regular french fries) are not as sweet as I'd like. The delicious salmon is great on their blackened salmon cobb salad. Left me feeling satiated. I also enjoyed the nibble I had of the chicken strips. Counter service is pretty quick. Look for the menus on the waist-high walls near the front of the line. The restaurant is on the east end of Leohmann's Plaza. Great outdoor patio on the east side is open on the sides but covered. Perfect for fall lunch weather! Inside is a bit loud. read more

Jack's Urban Eats - BBQ tri-tip sandwich is delicious! Just leaves a smokey aftertaste/burp. - Sandwiches Near Me - Sacramento, California

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Good food and menu options, the people were nice and the place was clean. This is usually the go to spot when I want a quick bite.

And, third time is proof... same thing happening but also, the last 3-4 times I've ordered them, the Brussels sprouts have pretty much inedible. I love Brussels, but Jack's always finds a way to murder them- underdone and just old and tough no matter what you do to them. (When I order them at home, I can fix them if they are underdone, but today they were like chewing on leather. read more