The staff is a standout at this place. They are friendly and happy. They do a great job hiring at this joint. Had a steak and cheese with onions which was good. I think I would've given another star if the bread was better. Not bad, not great. About average price for what it is. Very clean, and I like that. read more

The customer service at this location is incredible. They always remember my order and are super friendly to all of the customers. Charles is the friendliest employee there! read more

Was in the area for an appointment. This Jersey Mikes didn't disappoint. Clean Fast and great service. The young man who helped me CJ gave great service. read more

I love jersey mikes and I've been to this particular one over 10 times and every time I go all the employees are soooooo rude except for 1,one single person is remotely nice. read more

Ordered food online, was given a time for pick up. Ended up waiting for 20 min. What is wrong with this place. Service is extra bad too.

I love this place, i come here on occations always order the same thing (#26 bacon ranch chicken cheese steak) the guys here already know me and my order, they have it ready by the time i step foot in this joint. I usually order online to save the headache of standing in line for 20 minutes. But definetly shout out to the guy that gets my order ready ! read more

Parking is terrible in this busy shopping center, even after 1:30pm. Luckily, I found a spot a couple of doors down. There were lots of workers there and one took my order.. Took a minute or two to pay for it, and then a couple minutes more for them to have it ready to go. I had the #17 famous philly steak sub. It had freshly baked bread, tender beef, melted white American cheese, grilled onions... And one thing I really didn't like was their green and red bell peppers. They were pickled! I just like plain old bell peppers in my philly steak sandwiches. There were a few tables and some bar height tables and a tv, but I decided to take it back to work. I've also had their regular subs in the past, but I didn't think they were up to their competition's subs. Anyway, it was fairly busy in there, so maybe it's just my taste in subs? read more

Jersey Mike's Subs - #17 sub - Sandwiches Near Me - Chatsworth, California

Charles is the man! Super friendly and fast when it's busy he sure makes the line go by quick .

Charles T. Was extra nice and funny! I'll let him make my sandwich anyday!! Your awesome keep it up!

Love this sandwich place, Jersey Mike's on Topanga and Lassen. Sean was really friendly and most importantly got my order the way I asked for it, keep up the good work Sean! Great job to all the staff at this Jersey Mike's, they all are very friendly, fast and keep a clean store! read more

I visited Jersey Mike's since I live nearby and have heard good things. Have to say it was a solid 3-star experience. Chicken philly sandwich was delicious. A little small in my opinion for the $10 price tag but very enjoyable. My 3 stars is primarily due to the slow service (no one in line, but it took 15 minutes?) and the fact that it is so tacky for a fast food restaurant to prompt for tip at checkout. I hope this feedback trickles to management. At the least please add a "no tip" option so I don't feel guilty typing 0.00 when your employees have done their job and taken my order. Tips are reserved for exceptional service and should not be the default, in my opinion. read more

This was my first coming here! Definitely will be coming here again to explore more of the menu. I got the big kahuna nd I must say I loved it, if you really like cheese you will love this. read more

Jersey Mike's Subs - The big kahuna! - Sandwiches Near Me - Chatsworth, California

Although I absolutely love Jersey Mike's, this location is my least favorite. It's closest to me when I am at work or over at this part of the valley. I can't help but notice that no matter what time I come to this location, it is always busy and the workers seem stressed. There have been a few times where I've seen employees be short with their coworkers and some customers. The last few times I've been there, someone new was being trained and the employee training him was not very patient. They've almost gotten my orders mixed up with sandwiches before or after mine. Thankful I was able to correct before they made a mistake. This location had gotten better with welcoming incoming customers and I am thankful to see that! read more

Love this store. Gets busy at times. Always best to order online if you are in a hurry. I guy stands out, CJ. This kid is all about the hustle. He makes sure the order is correct and on time. Always gor a friendly smile and gunho attitude. read more

Absolutely the best Jersey Mike's I've ever been to. The only reason this place has three stars is because past management was shitty. Now the current manager, Ever, is honestly one of the nicest and hardest workers Ive ever encountered in good service. Him ALONE deserves 5 stars. The rest of the staff is also absolutely excellent. No BS. They make the sandwiches fast effective and delicious. They even all remember my name! THANK YOU GUYS!!! Especially EVER!! read more

I am still waiting to receive my refund from 6 days ago that was promised by the end of the business day. Since the order was cancelled and I never received my sandwich. Everett , you said you would refund it later that day. No refund as of 11/28/20!! Do I need to call my credit card company to dispute the charge? read more

4th time placing a phone order. This will be the final.... either wrong order, but mostly sandwiches are never done at the time I was told. This last time, I was told 20 mins. Left my house 20 mins after call to make sure they could have time to be ready... only to find they had not even started the sandwiches. Took an additional 15 mins after I complained. No apologies, horrible service. They were rude. Will start going to Northridge location. read more

Great Jersey Mike's , very nice and clean store. Very nice and pleasant employee named CJ went over board to make sure everything was done right. Great sandwiches and I love the sub in a tub. I still watch the calories with their great menu choices. Again shout out to CJ for great customer service. read more

Service used to be prompt but they seem to have changed their staff. If you go during lunch, make sure you have some extra time...

If I could give this location a ZERO star review I absolutely would. I've been working in the area now for 4 months and where I previously worked I went to Jersey Mike's 4 days a week. Now I only go maybe once a week because this location has no idea what they are doing. When I went in on Tuesday there were 3 people ahead of me so I figured 6-10 minutes tops before I was out the door... 32 minutes later I got my sandwich that had very little meat and was not to my satisfaction at all. read more

Went in today for lunch, became so disgusted we walked out. Employees oblivious to customers, no leadership, everyone in their own little world with an I could care less attitude. Oh and by the way, maybe it was the customer holding a dog over the sandwich prep area (not a service dog) and watching him lick the glass that was the final straw. In case you are unsure, the only animals allowed in a food establishment are trained service animals. Employees all saw him and had no issue. Adequate hand washing and cleanliness was also suffering greatly, and no. Hand washing does not consist of running your hands through cold water, no soap. The whole environment and operation was disgusting! read more

Had to change my rating for this location. This used to be my "go to" location but had to walk out recently due to the disgusting behavior of the 3 young men working that evening. All 3 were joking around, talking and making food with their masks hanging half way off their faces. The sandwich station was filthy. I was completely blown away by their behavior. The vegetables for the sandwich looked warm and wilted. The woman in front of me asked them to restock the veggies that they looked bad, the guy literally told her we just put them out they're fresh. There were 3 soggy tomatoes left in the bin. He reluctantly agreed to bring out fresh ones for her. I don't know if they were all stoned or what, but I wouldn't want to eat anything they touched. One of them wasn't even using gloves when handling the food. I immediately walked out. It took everything in me not to gag. I won't going back here anytime soon. Such a shame. read more

Best jersey mikes in the valley, guys are sharp and they know how to make a sandwich. Fast service!!! Love this place. Thank you Hunter, Danny, Sebi!!! read more

Jersey Mike's Subs - Sandwiches Near Me - Chatsworth, California

Was here for lunch march 15, 2015 at noon. I hate walking into any establisment that makes me feel like I ruined their life. HUGE attitude with the girl who asks you what sandwich you want. They way she asked for my order with a serious attitude on her face, doesnt even say Hi, HRU. She just demands "what sandwich do you want?"... She then forgets to prepare the bread for the 3rd sub on my order and while one of the associates ask her about it, she makes some animalistic sound and shrugged her shoulders theb saying "UUGGGHH" I also noticed how clean everyone else kept cleaning after each sandwich and her bread station was so dirty just covered in crumbs. You shouldnt have people with attitudes for no reason, I shouldnt have to feel guilty for ordering a sandwich you because you're miserable... Other than that this place is good, just teach your employee to pretend to be nice. read more

Called twice both times there is no answer, this store is absolutely the slowest sub shop in the valley. Half the time I decide because it is so slow to go across the street to subway giving them my Money instead even though i enjoy jersey mikes more. read more

Every time I've come to this Jersey Mike's, I've had a bad experience. Since this location is so close to my job it's convenient for a quick lunch. But they often get my sandwich wrong (missing ingredients that are normally on their subs). Last time they even gave me two completely different sandwiches than I ordered and promised a refund that never came. This visit I order online so I wouldn't have to wait on my short break. Sandwiches that should've been done weren't ready by the time I arrived (10 minutes after the set time), yet people who ordered online after me or were waiting in line received their orders before me. So after over hearing the sandwich maker say he already made my sandwiches (they must've given them away), they remade them. 15 minutes later, my food is finally ready... Oh, well. I'm over Jersey Mike's. read more

The staff makes it great. Clean & efficient Definitely better than the one in Northridge!!

I just don't understand how the employees wear gloves but yet still touch money, the register and dirty rags and then touch your sandwich right after, seriously you guys that needs to stop. What's worse is the owner is there once in a while and yet can't address peoples issues through the reviews. The truth hurts right!!! Screw this location, dirty habits they have that can get people sick. Please change your gloves frequently, especially touching dirty money. Do not go here!!! read more

They're super nice and fast. Love their sandwich's they taste really fresh and I like to get the giant so I can save it for later. Store is very clean too. read more

Came to this location and it was not busy. Placed the order and waited for 20 minutes to find out that they misplaced my order ticket and had not started making the order. Awful service. Will not be coming back here again. read more

Just want to say I love this store. Always the friendliest employees. They always go the extra mile for me when I come in. I didn't catch her name tonight but she sure is a sweetheart. Keep this girl and have her train others! She's a keeper but will move on to bigger and better with her just plain awesomeness! Lol. Good job. Thanks again. read more

This used to be my favorite location and there would be long lines, but worth the wait. I walked in right a lunch hour and only one person was there. That should have been a sign. It seems like they have a bunch of new workers that don't know what they are doing. The sandwich had half the contents it usually does. Also, the workers, except for the cashier were engaged in a conversation complaining about another worker and the business. It was a total turn off today and the sandwich was disappointing. Will go to another location in the future. read more

Let me tell you about my experience today with Jersey Mike's.l in Chatsworth. As a long time Jersey Mike's customer,I order all my food on line so I don't have to wait in line for my sandwich. Today my sandwich supposed to be available at 11:13am, but of course when I walked in to pick it up, my sandwich was not even made yet.With six employees trying to do their job and not very well I may say, I didn't receive my sandwich to 11:24. The customers walking into the store were able to go through the line, order and receive their sandwiches well before I received mine, how disappointing. Standing around waiting for my food, I should of just went thru the line. I guess with loyal customers,customer service is not represented at that particular location and I guess they don't take pride in working for Jersey Mike's, very sad, but it's time to move to a different location or stop eating at Jersey Mike's. I guess it's all new employees or poor management that allows this operation to function this way. read more

I just went to this store and ordered a #8, which comes with bacon on it (according to the menu). I wasn't told until my sandwich was completely made that they had no more bacon. If there's an ingredient listed on your menu, you should have it ready all the time. And if you don't have the ingredient ready, then you should tell people BEFORE you make their food. I love jersey mikes, but this is very frustrating, and it has happened to me several times. read more

You really need to teach your sandwich makers Serv Safe procedures! This girl was picking up the floor mats and she didn't wash her hands then grabbed the gloves with her dirty hands and began to make my sandwich. On top of that she had a terrible attitude! You guys are better than that! read more

Go here a lot for lunch during work. Staff is very friendly and helpful. Sandwiches are all great and I always get the turkey but I have retired some of the other sandwiches as well. Everything tastes very fresh and they don't go cheap on the amount of meat. read more

A bit pricey but wow can they make a sandwich. I don't leave hungry, and sometimes have enough for two or even three meals. The roast beef and Swiss combo, "Mike's Way," is a hefty meal on its own. read more

Most of you have probably tried Jersey Mikes sandwiches before and know how good they are. But if you haven't, you will realize the difference with your first sandwich. The men in my family like their sandwiches fixed "Mikes Way," but for me, I like when I ask them to scoop the bread, that they know what I am talking about and don't act like I am asking too much. The special part of this location is the staff. We have always had good service with the other Jersey Mikes locations, but the staff here goes above and beyond to make our dining experience a pleasant one. When I left my purse under the table, one of the guys literally ran as fast as he could and chased me down as I was driving out of the parking lot. In today's world, it is so nice to know that sometimes you can go out for a quick bite and receive extraordinary service. Thanks for being different. Thanks for being better. read more

Hello just left this location getting me and my sons food such great customer service from Charles and John I will always come back here ! They are fast and efficient as well as very considerate read more

I guess it's asking a lot for a chain to produce a decent veggie sandwich. The first one came out and consisted of a bunch of shredded iceberg lettuce, a few pieces of bell pepper, and tasteless plastic-like cheese. I sent it back, they made a better effort, but the quality is just crap except for the bread. read more