Chain restaurants are tougher to rate as the food options are pretty uniform and you know what you're going to get. Jersey Mike's is a family favorite for a quick and reasonably priced meal. It's hard to have amazing food or rave about fast type food like this. However, where chain restaurants do well in my part is when their location is ran by someone who cares to keep the restaurant in order with clean tables and dining area as well as well trained staff. That's what I felt gave this place a 5 star for me. The employee making the food was helpful and patient as I figured out an order on the fly. They knew I wasn't sure about toppings so they offered to add several in the side to make sure, very helpful! The subs were good, but I felt like at this place the service was above. read more

The food is not terrible but the staff is absolutely atrocious. Rude unpleasant and irritated to even have to make you food. Been three different groups of employees on three separate occasions. The two girls tonight treat you like you are bothering them. Came one time thirty minutes before closing and they ran out of breads and would not do grilled. Ordered three sandwiches one grilled. Had to wait ten minutes for them to even start. They finished the cold ones before starting the hot ones. It's sad this location used to be great now you get better service at subway. Will not be returning. read more

We had a great experience here for lunch. Everyone was super nice, the food was on point, and we beat the lunchtime rush! I love that they have Pepsi products as well. Thank goodness I got a big sandwich so I can have leftovers for dinner-it was that great! read more

Jersey Mike's Subs - Sandwiches Near Me - Glendale, Arizona

Been coming to this location for awhile, but after eating the worst sandwich of my life I will not be returning. The girl that took my order was extremely rude and did not even give me a chance to add extra toppings before she wrapped it up, apparently completely miserable and unwilling to do her job. On top of that my Italian sub had a total of one slice of salami, pepperoni and cheese each, with the rest of the sandwich being a disgusting conglomerate of bologna. Overall I am appalled at the level of service and quality. Save yourself the hassle and go to any other shop for a sub. read more

ordered 3 sandwiches - none were they way we ordered - double meat consisted of hardly any meat more onions than meat. Service was terrible Never again going here Don't waste your money on this place. Tried to complain but no one cared or did anything. Disgusted!!! read more

this place is off the list. used to have generous portions of meat and cheese, not anymore. meat and cheese also seem to be a lower grade than before. sub was tasteless. do better, Mike! read more

Jersey Mike's is a franchise chain restaurant. I've been to this location three times. The service has been always been friendly, never rude or unprofessional. It's a casual sandwich eatery. Three different size sub sandwiches offered. Hot and cold varieties. Mini - 5" Regular - 7" GIANT size (14"-15") is about $16. Gluten-free bread is an available option. Sandwiches are made to order. They slice the meat and cheeses fresh as you place your order. Condiments are very simple - shredded lettuce, tomato, onions, mayo, oil/vinegar, S/P, and spices. The bread was just ok, like any subpar sandwich roll from a grocery store bakery. Online ordering is available. Parking is plentiful at this location. read more

The Philly cheesesteak is what you would expect from a chain. Ok fast food option, rude customer service.

Ordered a original Italian sub # 13 I don't eat bread they made it in a delightful tray everything was perfect. The young lady was fast to serve me it's great place to eat. read more

Jersey Mike's Subs - I got a #13 The Original Italian mikes way. I don't eat bread. It was perfect. The lady who helped me was friendly. - Sandwiches Near Me - Glendale, Arizona

I love Jersey Mike's, my wife and I moved, and we just realize there was a Jersey Mike's close to us so we took a trip. We used to get Jersey Mike's when we lived in the East Valley religiously. We moved to the west valley about a year ago. And upon further review, it seems as though their meat portion has gone down very substantially. The whole reason why we love Jersey Mike's because they didn't skimp on the meat, I guess they're buying into everybody else's business plans. Very disappointed not going back to Jersey Mike's after being a loyal fan for years. read more

Staff was friendly. Store was clean. Food was delicious. Got a Philly cheese stake regular for less than $11 after tax.

Great customer service! Store is always clean and of course the food is always delicious.

Wow this jersey mikes has gone down hill!!!!!!!! I usually am a huge fan of coming here!!!! Location really seems like it's run down it doesn't smell clean like the other locations . The only reason why they're getting a one star is because they don't have pickles at this location!! Whoever the owner is of this jersey Mike's location talk to whoever you get your pickles from a talk them your customers want pickles. even the girl behind the counter said that everybody is complaining that there's no pickles at this location.. Go do your job as an owner and get the damn pickles back read more

Jersey Mike's Subs - Wow sad #13... lacks all the meat cheap... - Sandwiches Near Me - Glendale, Arizona

I am very disappointed. I ordered 2 sandwiches through Uber Eats and I specifically ordered a giant #17 with no bell peppers. Instead I received a giant #17 with onions, jalapeños, and mushrooms. I can't take down anything spicy and since the jalapeños were cooked with the meat, the entire thing is way too spicy for me. I called the store 3 times to follow up, but they refused to answer the phone. I wasn't even able to leave a message since their voice mailbox was full. Considering I paid over $20 for this sandwich, which I now can't eat, I am extremely frustrated and disappointed by this entire situation. read more

It's 7:15 pm and they are out of tomatoes. Come on your open till 9 pm. I could just tell they had tomatoes in the back and didn't want to get them. Then they tell me they are almost out of bread. I could tell I was really bothering them by coming in and ordering something. They even told me when I walked in that they were almost close to being closed. I'm not coming to this one anymore. I'm done with them now. read more

Kaitlyn, you were SUCH a sweetie! Thanks for taking the time to patiently wait while I corrected myself on which sub I wanted. And then you ran to get the gluten free bread for me just so I could make sure it was a "good" kind of gluten free bread (because all of us Celiacs know, there is a hierarchy of good bread). And then we had that funny conversation about butter and being from the Midwest. Our sandwiches were both excellent. Thank you so much for not only a tasty dinner, but a pleasant experience at the store. Dear store manager: Kaitlyn needs a raise. :) read more

Very good subs. Also, very expensive. Had not been in awhile and got a little sticker shock. For 2 regular sized & 1 giant sub with combo option was $48. Enjoyed the subs nonetheless. Two fellas working (Thursday, May 20th, closing) were very nice and made wonderful subs. Sorry I forgot their names. While we were almost buzzer beaters, they still gave good service with a smile. Cream soda on tap was very good. A delicious soda option that I indulged in. read more

Ok we are from Vegas and my son wanted Jersey Mike's for lunch and after reading the one post about how dirty it was I wasn't gonna take him. But I said well let's go and check it out and yes the slicer wasn't dirty it was used a lot as they were busy! No cross contamination as it's all cooked product. Service was fast and the sandwich was good!!!! So trust me being in the food service the place was clean, food was good and it's a safe place to enjoy a sandwich. read more

We tried Mikes yesterday. I asked questions regarding the size of the sandwiches. The guy mumbled something. I was confused and ordered two giants and three fountain drinks. My bill was over $46. Their food is fresh, but the sandwiches fall short of meat and cheese. That was an expensive lettuce sandwich for lunch ! Definitely a step up from Subway, but I feel I got ripped off. It will be a long time until I go back to Jersey Mikes read more

Food, great. Service bad. I ordered via app and went to location when shown pickup time. I had to wait for a long time as they took care of all walk-ins prior to working on my order. These were people that showed up after I ordered. Ordering online or via app to not wait, apparently not a concern of this location. read more

Ordered here on 11/5/21. Whoever managed this location does a very poor job of it. Out of every type of bread except wheat and the bread was very stale. Out of sub fixings such as pickles, very little lettuce, peppercini peppers. The counters are not kept clean between subs either. I have visited this location many times and it's always the same- dirty, out of supplies so they skimp on fixings and bread is not supplied and you end up settling for something else. read more

By far the worst Jersey Mikes in the country! Stay away Where do I begin? 3 workers as apathetic and huge attitudes like they hated being there Ordered 6 sandwiches for the family for lunch on a Saturday afternoon and the only bread they had was cheese bread. No white wheat or any others. All of the bread was hard and stale. The meat on the cheese steaks was half as much as it usually is and the meat was burnt. We asked for fried onions and green peppers and the peppers were missing. We threw the sandwiches out and went to Uncle Sams a mile away. Uncles Sams had the real deal philly's just like we had in Jersey. Go figure. Stay away from this location. I am tempted to call the board of health. I think I will do that read more

I walked into the location at 7410 W Bell Rd. Glendale, AZ 85308 No customers were in the restaurant, and there was one young man behind the counter. This was around 3pm. I said Hi upon walking up to the counter and didn't get a response back or a smile. He conveyed a feeling that he really didn't wanna help anybody. I turned around and walked out as I felt I was a interruption to his day. This place doesn't want your business. If I had someone like that working behind the counter at my business he would be long gone as that kind of service will drive this business under. It's too bad because their food used to be decent. I would avoid this location. I know I will. I'm hoping the owner is privy to this information. read more

Day after Christmas, service was off. It took about 20 minutes for us to get our subs. We dined in. Our subs were delivered to our table wrapped. No choice in having a condiment added to the subs. The subs were delicious. I had the #16 Chicken Philly. My husband had the #18 Traditional Philly sub. read more

Jersey Mike's Subs - Sandwiches Near Me - Glendale, Arizona

Got to try this place out for the first time and it wasn't to bad. I've been craving a good pastrami sandwich, so I Googled it and was Jersey Mike's. So I was greeted by the gentleman slicing all the meats, right as I get ready to order. So, I ordered the #20 Grilled Pastrami Reuben. Didn't change anything, wanted to try it as it was. The difference between the picture of it on the menu to real thing is as different as night and day. BUT! The flavor was pretty good and a little messy with the thousand island dressing dripping out of it. I'd recommend this place, but it's still a little behind Jimmy John's for overall places to get a sub (in my opinion). I'll definitely be back, but ask for some extra meat next time. read more

Jersey Mike's Subs - Nothing like the menu picture. - Sandwiches Near Me - Glendale, Arizona

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Just not that good over all. Slow service. Pick up orders never on time. And food sadly isn't very good. Ordered a couple times online for Philly cheesesteaks. And each time it's been a little more disappointing. Won't be back again. read more

I walked out without ordering anything due to the worker's unprofessional attitude and lack of customer service. His demeanor explains why this shop was empty with no customers on a Saturday evening. I will not patronize poor customer service. read more

I ordered 2 giant subs for delivery. They were supposed to be here over an hour ago. Still nothing! I tried calling the store and nobody answered. In fact, I got a message that the mailbox was full. So I am unable to request my $40 refund. AVOID THIS STORE! Nightmare experience. I guess I will need to dispute the charge with my cc company or perhaps call one of the local consumer advocacy groups to get this resolved. Wow. This gets even better. I noticed that I had a clip on my outdoor camera and found that the subs were delivered 2 hours late and nobody even rang the door bell! They sat out there over an hour, on top of being 2 hours late. Needless to say I had to throw them away. I'm contacting the BBB. read more

If you are hungry, make sure you go 30 min before closing. Went today and they were completely closed and everything was put away 10 min before posted closing time. What a. Joke. Lost my business now. read more

Tried giving this location another chance. Mobile ordered and after driving 15 min was told they don't have regular bread but i could get a mini ... but i paid for the regular ... then the order was going to be on the grill and she said they closed the grill an hour before closing? And no avo spread? Waste of driving. Waste of ordering at 7:45 when they close at 9. This location seems to be terrible every time i go. No one reaches out and apologizes. Even when they don't have your food or get it wrong no one apologizes??? Insane. read more

Freshest bread and best selection out of all the fast food sandwich shops. Chipotle cheesesteak is the way to go.

Do NOT GO here. If I could leave a zero I would. The one star is for the smile of the poor girl assembling the sandwich. The guy taking the order and cutting meat is THE WORST customer service EVER. Never looked at us to take the order, kept touching his earbuds throughout cutting the meat then touching everyone's food with same glove. Gross!!!! To add insult to injury had a long HAIR in my sandwich. Clearly no management or else they are intimidated by the guy cutting the meat! read more

This was my first visit to a Jersey Mike's which earned me a free cookie (nice touch!). There's something authentic about Mike's subs. The bread is crusty, soft, and fresh like a bakery. And the meat is sliced to order - very deli-like. I tried the #13 (otherwise known as the original Italian) and I had it Mike's way (standard toppings) including a delicious vinegar drenching. To this point Jimmy Johns had been my go-to sub place. But as much as I still love Jimmy Johns, Jersey Mike's seemed a little more homemade. Definitely a very nice change and an excellent first visit, including the fantastic and energetic service from the staff. Great first impression!!! read more

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I'm gonna go ahead and add another review. I'm still sitting in the parking lot. Customer service is trash at this restaurant. Do not go here. They don't give a crap about their customers half of them look like they're a bunch of potheads and they disrespect their customers all the time. This is like the third time I've tried this place and I'm not gonna continue to come here. I pass other sub places to come here and I will not ever come here again. read more

Exceeded my expectations. First time in a Jersey Mike's. I was surprised to find they have several hot subs and actually cook the meat on a hot grill, not just microwave it. My Big Laguna cheese steak sub was very good. One kid said his chicken ranch sub was very good even though they didn't prepare it exactly as ordered. Other kid said meatball sub was better than Subway. The order, pay, online pickup process seemed needlessly chaotic. Subs were good. read more

Jersey Mike's Subs - Big Laguna cheese steak sub - Sandwiches Near Me - Glendale, Arizona

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The customer service in this establishment is by far the worst I've received at any restaurant. The last 3 times my wife and I have been in there, they are out of most items to make a basic sandwich. They start putting everything away 30 minutes before the store closes. My wife and or I have walked in a few occasions and the frontline employee that makes the sandwiches just stares at you like he's being inconvenienced. Either change your store hours or hire people that want to work. read more

My husband and I used to come here quite a bit. Then we started getting nothing but hard bread. We stopped coming for a while and decided to give it another try. We were disappointed once again. I couldn't even finish half of the sandwich because the bread was so hard. It cut the roof of my mouth. We will not be returning. There are other sub places that have better bread. read more

My 1st visit & I was concerned because of past reviews. I was all set to order the Big Kahuna but didn't like the ingredients. I ordered the Super Sub & Italian Sub. Both were delicious. We did add more Mayo, but that is a personal preference. We will definitely return to this location. read more

Like always, Jersey Mike's always hits the ball out of the park! I could never do Subway again after enjoying their sandwiches. They slice the meats fresh right on site and cook whatever needs to be cooked right there. Nothing is sitting in preservatives all day long like at other sandwich shops. I ventured to this location on my birthday to enjoy a free birthday sub and drink. Extremely friendly staff! They seem to be very proud that they worked there. Would recommend to anyone! read more

Order was all wrong and everything was sloppy and soggy. Everything was just thrown together . Not worth it read more