I love Jersey Mike's, I really do. This location continually frustrates me though. I know that when I mobile order here it's going to take thirty minutes instead of the 15 quoted. Today I ordered a sandwich for my mom, she gets a 7 plain. The app told me it would be 45 minutes, which is a long time, but I went to pick up something else for myself. I arrived at the location to pick up my one, plain sandwich a couple of minutes early. It's not ready, still not the quoted time so no problem. In total it took 1 hour from ordering to reviving that single plain sandwich. I know that they were busy with a lot of mobile orders, but the organization at this location is not good at all. The thing that frustrates me most is that if I had stood in line and ordered I would have gotten my sandwich almost 15 minutes earlier! Ridiculous. I'm frustrated by the experience I had today. It's really only this location that I have mobile order issues with. read more

SUPER DISAPPOINTING! I LOVE Jersey Mikes food, but unfortunately, their service is AWFUL! Especially at this location. Tried ordering over the phone and couldn't get through for some reason. Finally decided to come in only to find their OPEN sign was turned off (it was 8:15pm). 4 workers moving at snail speed very annoyed that I came in to order. HELLO?! Don't we want business in a time like this?! Especially on a Friday night??? As I'm waiting to order, cause no one was able to take orders other than ONE GUY, I noticed the phone ringing and saw an employee go hang it up without answering. No wonder I couldn't get through! Just sucks that I can't enjoy a good sandwich without irritating the workers. I'll take my business elsewhere. read more

I got food poisoning from their #13 mini original Italian. Never ordering from here again.

I would give zero stars if I could! Extremely rude workers. Ruined our entire family dinner:(

Absolute garbage - roast beef totally well done and even though asked for Mikes Way no oil or vinegar. Totally dry sandwich literally inedible- definitely not revisiting this location. Wish I could give it negative stars read more

Jersey Mike's Subs - Meat literally so dry it just breaks - Fast Food Near Me - Glendora, California

My husband brought home my sandwiches and he ate the second half of the mini #7 Turkey sandwich he was chewing on hair. It was a woman's hair at least 12 inches long. Nasty!! He noticed when he first came in this afternoon, one of the guys sneezed a few times in front of the meat station and didn't bother washing his hands. He then proceeded to put on the plastic gloves and began taking orders. He also noticed another guy at the cashier, rubbing his snots on his arm after he handed me the receipt and he didn't wash his hands. I'll probably go back in the near future and maybe I'll buy them some hand sanatizers and tell those mF'ers to wash their hands in the future. read more

Jersey Mike's Subs - The woman's long brown hair. This was inside the sandwich , inside my mouth. - Fast Food Near Me - Glendora, California

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Worst service ever Juan the serve should be fired for yell at a customer. Will never go there again His statement that all the sandwiches are the same is a disgrace the the franchise and it's owners.... read more

I stop by Jersey Mike's after my appointments nearby and have found this location to always be quite clean and friendly. The food is so fresh here since they only start cutting the meat after you order on the slicer and do the cooking on the grill. I usually order the Philly Cheese Steak and they always taste amazing here. The price is not cheap but I wouldn't expect it to be for gourmet fast food where you can taste the freshness. The location is in a quaint comfortable plaza and there is both a "Cake Mamas" bakery which serves fantastic boutique pastries and an awesome hair salon, Kut Haus. read more

I love their subs in the tubs but I will say that I also do love the freshness of their breads and all their ingredients put together. My favorite sub in a tub would be their #2 which is the jersey shore favorite consisting of provolone cheese, ham and cappacuolo Mike's way. I am so surprised as how well put together the sub in the tub looks and how filling it is. As for sandwiches I enjoy their big Kahuna cheese steak one with lots of extra cheese, grilled onions and peppers with a nice kick coming from their jalapenos. The staff at this location will have a nice convo with you while making your meal. The place is clean and located by the Cake Mama's so you could have a nice dessert on the way out. +prices are a bit too high for what a sandwich is but the ingredients at Jersey Mike's are all pretty fresh and delicious so in my opinion, it is worth it +sign up for their rewards and email notifications for deals and free stuff read more

This has to be the worse Jersey Mike experience ever!!! No hello or welcome when my daughter and I walked in. Next in line and it took 10 minutes to get to us and do our 2 sandwiches. Terrible customer service. Seriously they need a new staff. And we love Jersey mikes. read more

I go to the Jersey Mike's in Monrovia, but got coupons in the mail for this location only. OH, IT'S NOT THE SAME...... All newbies in here. We paid first, they gave us a hand written ticket & they told us to have a seat and they would call us when our food is ready... unlike the Monrovia one where you can watch them make your sandwich & instruct them on how you like it (similar to Subway). My favorite is the Club Sub (turkey, ham, provolone, bacon, mayo - Mike's Way!). OH, my husband could tell I wasn't happy with mine here... (guess I had a distraught look on my face.) Hardly any olive oil blend or red wine vinegar on it (I like mine juicy!), NO mayo, and NO bacon!! We told them the bacon was missing and the girl was so nice, she gave us extra bacon on the side. The staff here needs to be more consistant and learn the menu better. The female employee was very pleasant & friendly, however there was a male employee there that just looked like he didn't want to be there & had zero customer service skills. If I have to go to Jersey Mike's I'll continue going to the one on Huntington Drive in Monrovia. I also like the layout of that one better too. read more

When ever I stop by this place to pick up lunch I always wonder why there isn't a busier crowd. The employees are always very welcoming and fast when it comes to building my sandwich. This particular location is very clean and has great parking! Jersey Mikes is such a reliable place for a great tasting sandwich. I'm partial to the Original Italian with everything. The flavors are fresh and just satisfies my sandwich cravings. read more

Jersey Mike's Subs - Original Italian with everything. - Fast Food Near Me - Glendora, California

Happily, I am giving this location an upgrade to 4 stars. It really seems like they have better trained people working there now. Love the sammies, they are yummy read more

Stopped by here since I was in the area for the day. I love jersey mikes! But this location was quite a disappointment. The food was ok. Something about it tasted off, and not as fresh as I usually remember. Service was horrible. Staff was rude, looked like they hate their job and seem quite incompetent as well. I asked for a knife and the woman looked at me with a crazy face and said "um, I can't give you an actual knife but I can give you a plastic one." No sh*t Sherlock lol. My boyfriend also was paying separate from my brother and I, and we told the cashier but he still rang us up in one check. Safe to say I'll never stop by here again. read more

Placed my order via phone and paid. When i got there i had on my mask due to Corona Virus. I asked a heavy set lady if i needed to wait or if i could just pick up my order. She yells at me in a disgusted tone, " what, i can't hear you?" I repeated myself, she says i have your order, it's not done, there getting done in order. She was very rude, i walked out and called corporate. In these trying times for EVERYONE, it only takes a little kindness. She needs to go home and get back in bed. read more

They said nothing to me when I came in the restaurant. When I ordered my food they barely looked up at me. I ordered a turkey sandwich and she made me a completely different one. I corrected her and she just took off all the red meat (I don't eat red meat) and put turkey on. Then I said oh actually I said no cheese remember? She just took it off. She would've known my order if she actually looked up at me when I ordered it. She never replaced the sub like you are supposed to. I'm allergic to cheese. She just seemed super mad the whole time. No thank you or anything. The phone was ringing constantly and no one bothered to pick it up. They all look miserable there. Won't be coming back to this one ever again. read more

Freshest bread and meat here! I always order the Famous Roast Beef & Provolone Sandwich with my sister - we usually order the giant size (little did we know that the giant serves 4 people!). In my opinion, the regular size (since we split the giant) is pretty filling; so if you order the mini, the mini can fill you up as well if you don't want to eat as much. They always slice their meat and cheese fresh from the cooler right in front of you. As for toppings, get Mike's Way all day everyday! Though they give a lot of lettuce with their Mike's Way topping, I feel like the extra lettuce isn't too heavy and actually adds to the flavor of your sandwich by soaking up the juices of their sauces! As for extra toppings, I recommend mayo just to add some sweetness! My go-to place for a quick sandwich lunch! read more

Fantastic service as usual but I was concerned to see there was a customer there without a mask, as I was leaving, I told him he needed a mask but he didn't leave the establishment nor put one on. I'm not sure what happened after I left but I hope employees are allowed to turn people without masks away. We cannot allow this type of behavior as the US reaches 200k new cases a day. With the WHO reporting 30% weekly increase in the USA, we may see daily cases reach 500k by Christmas and we cannot accept any weak behavior. read more

This place was clean, there was enough space to be away from the other people and the staff was amazing. I quit subway just on this Jersey Mike's customer service! Loved it! Every meat was fresh and sliced especially for our sandwiches. read more

Painfully slow, meat cutter only cut the meat, didnt help the sandwich maker at all, the sandwich builder kept asking the same questions,the customer would answer and she would repeat the answer as a question, the meat cutter would get behind ,do you think the sandwich Maker would help the girl wrap sandwiches hell no just stand there and smile, this has happened before at this location and is the reason we go to the store on lone hill.There needs to be some training here. read more

I come to this Jersey Mikes almost weekly and The staff at this location is always extremely rude. Today I watched Trevor kill a fly with his hands, it landed where he cuts the bread, he picked it up, threw it away, and proceeded to cut bread with the same gloves. After he changed his gloves and made our sandwiches he was beyond rude, was extremely sloppy, and rushed us through our order. I won't come back. read more

Good food! Neat clean and make it Mikes way! Although the manager the day I went was a bit grumpy and wouldn't let me finish asking any of my questions regarding the sandwiches! Customer service was a zero that day! read more

Customer service is not a priority to these guys. It can make a good food experience regretful. I lost 20 minutes of my life waiting in line. Which by the way I was the only one in line. They were too busy catering to grub hub. read more

I love Jersey Mike's but this specific location I am never going back again. One of the guys that worked there was extremely RUDE. Gave attitude over a simple question that I nicely asked about. The manager saw how he was speaking to me and it seemed as if it is an everyday attitude with the staff. This location is extremely hostile and I was very disappointed. read more

These two girls were working today around 3:30 pm and both of them were just talking to each other while I was just standing there waiting for my sandwich to be made. Slowest service I've seen in jersey mikes. Sandwich was good though. read more

My husband walked in and no other customers were there. No one greeted or helped him. A woman walked in behind him a while later and all the staff greeted her and said, "We will be right with you Mam." Still ignoring my husband who came in the same way she did. The manager was also ignoring him. I don't know how the staff picks who they will show good customer service to. Such a disappointment; we always used to go there and everyone was always great. read more

This Jersey Mikes will get you for your money so watch out. I was easily charged for a regular when I ordered a mini but didn't realize it until I looked at my receipt. Then when I came back a couole minutes after to ask about my sub she(Lauren) already knew she had overcharged me. So be aware and very careful with all these youngsters out here working your money. read more

Always make the sandwiches to order and serve it mighty healthy. Just the way I like it

I usually come here because the staff is really friendly, however after today I will not be coming back. The guy who rang up my order was in no doubt sarcastically rude. I don't know if he was having a bad day or what, but showing and expressing his negativity to customers is very repugnant. It was unnecessary for any of the smart mouth talk. All I wanted was two combo sandwiches and chips. Even with asking please and saying thank you he seemed to not have any knowledge of the way he was caring himself in such negative way. I'm disappointed how I was treated today and more disappointed that this place has employees that have no friendly manners. read more

This review is for the staff. I believe his name was Nick, I could be wrong. Was last night, 3-1-22, and both staff members were great. Nick was extremely helpful. read more

This place is just ok. It's really nothing special- for the price of a "sub" (kinda strange "Jersey Mike" would call these "subs" when everyone on the east coast, Jersey included, knows they are ONLY hoagies! that was a red flag) calling one of these a sub on the east coast would get you booted. Very contradicting Mike! Anyway, back to the food. It's nothing to write home about, it's expensive, way too much oil and oregano on the "mikes way". The philly was not tasty at ALL! Sweet peppers on a cheese steak? no thank you. Nothing authentic about these sandwiches. I think some rich dude with too much money was bored and wanted a franchise. Cause this place didn't expand organically due to having amazing hoagies on the east coast :) Truth Spoken. read more

They have got good roast beef ,but i've never got close to 13 dollars worth of meat on their $13 giant sub. They are VERY tight with the meat. Maybe because they have to make the roast beef, I don't know. I've been to about 20 different Jersey Mike's and this one is the stingiest. And that's too bad since I live close by , I would eat there ever other day if it wasn't such a ripoff. I don't think they want return customer's. They are happiest when the place is empty. read more

Having never been to a Jersey Mikes and driving on an empty tummy I was a little...hmmm... seeing so many negative reviews for this place. Yet, I gave it a try. It was fairly busy with maybe 15 people in line when getting indie. The line moved a fairly decent pace considering they cut the meat to order. I ordered the Jersey Shore and added jalapenos and pickles. The sandwich was not to bad, the bread was failry light and a bit crumbly. The ingredients are fairly generic along with the meat and cheeses, but you go into that knowing that. Otherwise you would be paying and extra $4 for it. I didn't see the problems with this location, They made my sandwich in front of me and asked what I wanted as it was passed along. Maybe they are learning and improving. What ever the case, I can see finding my self in a JM's in the future. read more

I usually go to the Monrovia store. Today I came to the Glendora location for the first time. I ordered a giant #13 Mikes way without spices. (Way too much oregano which makes the sandwich taste dirty) I caught the guy who was making my sandwich putting spices on my order, after I clearly said no spices. He apologized profusely, and pulled off the tomatoes and most of the lettuce, replacing both. I was torn about insisting on an entirely new sandwich. Luckily, it tasted fine. The gal taking my money was pleasant enough, but never asked if I were a member of their points club. ( I don't remember the name of it. I joined at the Monrovia store. I guess I don't need to, since she didn't remember it either). When I remembered to ask her about it, she had disappeared into the back... Sigh... No points for me. Average place, probably won't go out if my way in the future, since Subway is closer. read more

We love these sandwiches in our family. In fact, it is my daughters favorite food place! However this is the second time that we have been here and they have run out of bread! At least this time it was just the wheat, last time it was every type of bread. read more

Usually I enjoy going to this location. People are friendly and the sandwiches are Usually good. But tonight I was taken back by the sign on the door requiring face coverings before entering. Especially since the guy behind the counter slicing the meat and preparing sandwiches had his mask below his nose, just barely hanging on to his lip. The other employees were wearing their masks just great. But the guy who is slicing the meat and handling it was not covered properly. After waiting awhile he finished the order he was working on, I decided that him breathing directly all over the meat, bread etc was not acceptable. So I told them to never mind about the sandwiches. I went to the other jersey mike's about 5 miles away. In this day and age. Preparing food for other people should be taken seriously. I work out in the public everyday and I never let my mask expose my face. For the safety of myself and the safety of others around me. read more

Ooook!!!.... as for first time here, I give them 3 stars, they didn't loose more because of the taste and the cleaningness of the place, but because this kid in his 20's (sorry nobody has name tag) he needs to be more patient with first time customers (I addresses my self as first time customer ) no smile, he kind of was upset for something....Don't take it with customers please. Any way, I kept my cool. Please treat better your new customers, they'll comeback. .. Thanks. read more

I have to say, I live right across the street and I wasn't a big fan at first due to prices... But now I am! The student special is KILLER! $6 for any Regular sub, chips, and a drink. The Italian is really really good Mikes way, the Chipotle Cheese steak is awesome(i get extra meat and extra chipotle mayo), and the Club supreme is great also. Mikes way on the cold subs is the only way. The amount of oregano, oil, and vinegar they put on the subs is what does it for me. I'm there almost daily now when it opens for the student special and the service. The service is always friendly and engaging. read more

stopped by today and it was ok. $6 for any regular sub + drink + chips with student id. Not bad at all! I tried the cold sandwiches, not really a big fan. They really do seem to skimp out on the meat though.. theres so much bread. read more

Not too impressed. No mustard and there were onions in the mayo. There was a new guy there, his first day, so I was patient. But didn't particularly like the bossy chit chat from the other workers. Seems a bit disorganized, get some dijon mustard Jersey Mikes. The franchises in Georgia have mustard. Sandwhich was delicious, but would of been better with....you guessed it....dijon mustard. Lol read more