Not a good first impression, they are a small location and of course the time I come in to grab a sub, their one and only register is frozen and can't authorize credit card transactions let alone cash. Parking lot is small too, and not the easiest to get in/out not, not enough parking spots. There is a long line building up as I write this, the employees weren't trained to fix this situation, are on the phone with the owners to get "Tech Support's" number...shouldn't that be posted in store?? Now my cold sub is sitting on the counter getting soggy the longer I wait. Awful service, no answers. Nothing is getting resolved, I am going elsewhere. Thank goodness there's a Meconis nearby. read more

Had to show out for a second and actually leave a review because I was a little iffy stopping here due to the kind of negative reviews. Honestly, y'all are dead wrong and it's a shame!! Though I see most of the reviews are older so maybe a change of management and/or staff has turned it around. Got the Philly cheesesteak on gluten free (gluten free bread can u believe!? they even had a little gluten free cookie available too, how considerate), added portobello mushrooms and jalapeños. They didn't get a single aspect of my order wrong - and this was during the lunch rush! I waited about 15 minutes start of the order to receiving the sandwich, and watched them bang out numerous different big a** sandwiches in the meantime. Those folks are grinding it out over there. Knowledgeable staff who were quick to action, ingredients that taste fresher than you'd expect and portions that are super fair. What a vibe read more

I. Love. Jersey mikes. Period. Not so much this store. There is potential though. Having moved out here from point pleasant, NJ, the birthplace of this franchise, i know that ordering and getting the sub should not take as long as it does here. The jersey mike's stores in on the shore also have about 10 ppl working the lines at all times as well. Hopefully, this store can get more help and pick up the pace. Otherwise, food is amazing. read more

Jersey Mike's has delicious subs and they'll put bacon on it for you they have chips but not french fries still good go there and enjoy

What was that on my Philly cheese steak? Was it Mayo or some sort of cheese? Whatever it was it was covered in it and it was ALL I could taste. Also, the waitress with the purple hair looked like she wanted to kill us. Seriously, she was clinching her jaw and talking through her teeth. When we got our sandwiches a shorter waitress appeared and set our sandwiches on the table and walked away. There was no visible number. We asked which one was which. To which she replied, "oh my god, I wrote it on the wrapping." After flipping over the sandwiches there was an barely legible number crudely written on the wrapping. BAD SERVICE AND FOOD. STAY AWAY. read more

STAY AWAY! Went back after two bad experiences. Wife ordered Gluten free bread, got horribly sick. this place has no clue. A good sandwich place normally. They need to close this one down. read more

I walked into this establishment maybe 2hrs before closing. There was bread sitting out on the counter, hard AF! No telling how long it has been sitting out there. First thing that came to my mind was flies. No one was dining in and it doesn't seem as if anyone had just walked out because the clerk was on her cell phone chilling (at the counter). I requested a softer bread that was in the bread container. Bread is not supposed to be rock hard! Sandwich was good (I used a different kind of bread because they didn't have the one I requested, which is fine). Hopefully this doesn't happen again, or I'll take a picture and report it. read more

The food was okay, but the staff was terrible. Went in around 2 pm today and the staff just ignored us and when we ordered and were waiting, there were employees in the back on their phone visibly in front of us, and two of them came out and got drinks and just drank them in the lobby. Horrible service. read more

We got the supreme club and Philly cheese and all I have to say is I can't wait to be back. Great service, great subs. Overall very happy.

I love this place! It's like Blimpie. I also enjoy Meconis, but Jersey Mikes is more vinegar-y and I like that. I get the ham with Swiss instead of provolone. Delicious! I have always had great customer service at this location as well. The only downside to me is location has hard to find parking thanks to Starbucks and it's kind of an awkward parking lot. Give it a try. read more

Fast service, great sandwich. I'll be back. If you are gonna take it to go and it's gonna be a bit before you get to you sandwich you might want to gonlight on the vinegar and oil... but than you would be missing out. :) read more

We had lunch here today the staff was friendly & fast! Thats what we needed was fast with 2 kids! Lol and sandwich was great! Soft fresh bread,fresh veggies too! Got the club definatly reccomend this for sandwich lovers! We will be back again! read more

Excellent customer service...fast and friendly. Best parts of this place. That's about the extent of likes for Jersey Mike's. My buddy and I ordered the Italian sub. Cappicola should taste like cappicola. Italian salami should NOT taste like Oscar Myer bologna. And the prosciutto...almost zero flavor to the sandwich. Pretty flavorless with the exception of the bologna taste. Going to go back and give the Philly Cheesesteak a try but I have to admit...We were sorely disappointed with the Italian sub. read more

Went in excited to try a news sub shop in town but was quickly disappointed. Felt as if staff wasn't too excited to have customer or thrilled to answer questions. Sub was okay and being unable to modify the sandwich didn't help. read more

Food was fine but we ordered online....Wrong bread, wrong ingredients on both sandwiches and gave us a smaller size then we ordered for one of them. And spent a ton on it to boot. How hard is it to make TWO sandwiches with an online order where it is all outlined on the fricking order...Just lazy or too busy or just don't give a rip...Take your choice... read more

Never eating at this store again! Ordered a sandwich w NO cheese for my son with a dairy allergy. My husband specified it was for a dairy allergy. We gave the sandwich to my son and shortly after he started eating it he started getting really sick. The sandwich had very very thinly sliced cheese placed in with the meat. We had to take my son in to the doctor to get oral steroids for allergic esophagitis. We called the store and the manager/owner said she would look in to it. We didn't hear back. We called again several more times only to be blocked. We weren't expecting money or free sandwiches or anything like that. We wanted the owner to acknowledge the issue, apologize and make sure this doesn't happen to anyone else. A food allergy isn't a joke especially when it causes oral swelling. I'm extremely disappointed with this establishment, the owner and employee that made the sandwich. read more

I grew up in the midwest but spent time in Jersey every summer with family. This was a taste of my childhood. They got the bread right on the philly. This philly melts in your mouth the way it does back East. They have TastyCakes too. Service is OK. Not spectacular but good. It's what I would expect from a sub place like this. It's not like the lunch counter across the street from Gram's house in the 70's but that is impossible these days. They won't know your name and order when they see you, but it will damn sure taste good. read more

Been here a handful of times , nothing like quick service , good food , and friendly employees . Recommend the wraps but they have a delicious buffalo chicken cheesesteak #44 read more

Amazing customer service as always and excellent subs as always. They were fast and all the employees attitudes were great and it had a positive vibe! Love all the different combinations I can get and defiantly get it done mikes way! read more

Honestly dude just go to Meconi's. I do not nor have ever I worked at Meconi's, I can just say with 100% certainty that you will like it better. Jersey Mike's is more expensive, slow, and the sandwiches are soaked in whatever concoction they're trying to pass off as Italian oils. Looks and tastes like vinegar water to me. Bread was soggy, minimal meat in the sandwich, and frankly I think a twisted paper brown bag isn't cute or an effective means of keeping my food in tact. Look at the competition and see what they're doing right. Break the mold of franchise mediocrity and give us a good reason to try Jersey Mike's. read more

To be fair, have only been in once to this new business, but I doubt I'll be back. The menu was confusing - missing numbers and out of order, sandwiches were listed like 1, 2, 7, 19, 12, 17, 5 and off to the side 11 and 23 are "specials". I was asked "Oh yeah, do you want it 'Mike's Way'?" like it was common knowledge what that means. The basic Italian sandwich I ordered was weirdly yeasty, like the crust of a Little Caesars pizza. I got it "Mike's Way" for the record, with onions and, idk, I didn't get a clear answer. Odd experience, odd product. read more

Over priced cardboard. My dog's food has more flavor. Nasty bread and no flavor fillings. Don't waste your hard earned money.

I didn't know anybody who has tried this place, so I turned to reviews on multiple review websites to see what customers had to say. Despite all the negative reviews (nearly all of them mentioned the lack of flavor to various meals) I decided to try it for myself. Not much to my surprise, my sandwich (Philly Cheese Steak) didn't have any flavored whatsoever. They were out of every type of bread except for white bread, so we were already off to a bad start. You would think the steak marinade would give some flavor, but it's obvious it's not marinaded at all. I was hoping the onions or peppers would provide some sort of flavor to make up for the lack of taste, but again I was disappointed. Zero flavor to anything on the sandwich and not even the bread itself. If that's how they do things in Jersey, I'll bring my own food into the state if I ever visit. Gave two stars because the employees were friendly. read more