I had never been to Jersey Mike's I was the only customer when I walked in both workers looked at me and kept doing what they were doing and didn't acknowledge me. After about 4 or 5 minutes one of them said something to me. I even said, "oh I"m glad you can see I"m standing here." The worst customer service for being the only customer in the store. The least they could have done was said I'll be with you in a minute. Sandwich wasn't that great either. Never again. read more

Two girls working tonight we're getting slammed with uber orders. Great teamwork and handle those of us walk ins like we were the only thing they needed to do. Yes it is a sub above! read more

Fabulous employees! Stopped in just before closing and they made a delicious sandwich!!!

So, I would never come back here if the subs weren't so good or if there was a different location close to me. The service is always extremely slow and even sandwiches that I order online through the app and just want to pick up are never ready. Today when I went in, there was a guy behind the counter, putting vegetables on the sandwiches. He goes to the end of the line by the door to the kitchen and sneezes about seven times in a row. I think I heard a customer ask him to wash his hands, which he did, and then he put his gloves back on but continued to touch his nose with his wrist it was disgusting. read more

Theses guys work so hard for customers who tend to be rude and unappreciative at times. Always nice, clean place and great food. Keep up the good work. read more

from the moment I walked in I can already sense hostility from one of the ladies working. We came in on a Tuesday night around 8:30 pm and this lady was very unpleasant. She was just so fake and rude to all customers. After we got our food we waited and even the lady behind us was saying sorry because of how uncomfortable the service was. The food was great as always but won't be returning to this location because of the attitude read more

Being from Jersey this is a little slice of home. Always on point and friendly. I will always recommend to friends and family.

I ordered a sub-in-a-tub Mike's Way. It comes with full slices of tomato, onion and all he lunch meat. When I asked for a knife, the staff behind the counter said they don't have knives. What?!? I really enjoyed sitting at the table watching the rest of my group eat.. Thanks, Jersey Mike's! 2-stars only given because I like the food. Experience was not so good... read more

My daughter and I stopped for a quick sandwich before Christmas shopping tonight at the Camelback location. We are Jersey Mike's fans, tonight was the service was on point! Chad was behind the counter by himself and was amazing. I have never had such great customer service before. He engaged in conversation with us and was so professional and friendly. You don't see much anymore in young employees. Sandwiches were great as usual but Chad made it a great experience! A big shout out to him..... read more

Horrible place! Extremely rude tall young man behind the counter was extremely rude, condescending and basically wouldn't do anything to keep a customer satisfied. The two other employees were standing around doing nothing. I left! read more

I don't want to review this restaurant in a negative way, that's not my thing! But, I hated my experience! Everyone keeps telling me what a fantastic place this is and I'll never have a better sandwich! I disagree COMPLETELY! I didn't even get to order what I wanted! I felt very rushed like I had to know what "mikes way" meant! I've never been there. The lady that took my order was extremely rude and acted like I should know the process! I explained it was my first time, still nothing. Then, as I'm trying to get the sandwich I want, I'm ushered to pay, I don't even know what I'm paying for, dude making my sandwich is doing the opposite of what I tried to ask for. Anyway very frustrated! Got home realized I never got the drink I ordered, my sandwich was dry and felt really embarrassed by the lady that tried to make me look stupid! Much love for the friendly cashier, he is the only reason I'm giving a 2 star! Go if you're an expert, however if it's your first time expect nothing but a free cookie after they screw up! read more

My review is about the service. The food is fine. its sub sandwich food and gets a 3 start. Nothing to separate their food from the 100's of choices that are out there. What is killing this business and all businesses like this, is the people who work there. It is a problem industry wide, and at this restaurant 2 times as bad. 2 times the service was horrible, I walked out the first time as an employee mocked me. Today, the 3 people act like they would rather be anywhere else in the world but there. I actually do not blame them, I blame the management of Jersey Mikes and all restaurants like them. I have 100's of choices on where I am going to get food when I want to buy it, 96 out of 100 treat you like they could care less if you come in and buy from them or not. 4 will make you feel appreciated to spend your money with them. This particular store is not one of the restaurants that make you feel welcome, they just want to take your order, half listen to you about what you ordered, and then make you feel like crap that you ordered from them when you leave. Good Luck....just not worth this experience here any more. read more

My trip was also and I got a free cookie for becoming a loyal member! Heck yes any day!

Came in today, and i haven't been to a jersey Mike's in forever. Had a terrible customer service experience at a car dealership before getting lunch, the staff here was super friendly and helped turn my mood around. They even gave a free cookie. read more

I usually go out of my way to go to a Jersey Mike's. The 13 is my favorite and no one else has a sandwich like it. I ordered my sandwich online do to my time limitation at lunch. When I went to pick it up I told the cashier my name and for some reason he couldn't find my sub. So he finally said to me we have no order for Cory. I politely told him my name was Kortney. Then he said they haven't made it yet and my order was coming up. While the girl making subs was busy making about 6 subs for someone else there was two workers just standing by the cashier drawer looking at the poor girl rushing to make all these subs. There was another worker to the girls right asking her what was going on. She quickly made my sandwich and passed it to the cashiers and said this is for Kortney. They started at it and finally about a min later said "oh here you go!" I am not giving this place two stars for the food quality but the fact it was chaos in there and they had one poor girl making all the sandwiches while everyone else just watched her. read more

Can't believe this place actually gets any good reviews ! The sandwiches are at best mediocre nothing special at all .... And the prices .... Ridiculous ! 1 regular sub / 1 mini and 3 SMALL drinks with 1 bag of chips for over 22 dollars.... !!! Yikes ! Then .... When checking out and paying a screen pops up about how much TIP you want to give .... And they give you a suggestion of 15 or 20 percent... If I can help it I would never go back or recommend to anyone ! read more

LOVE THIS PLACE!!! They craft a great sandwich!!! One of the guys always ask if we want to take a picture before he wraps up his masterpiece!!! Cracks me up!!! I work in the same complex and my team & I are quite addicted to these subs... We try to change up our selections to try everything but getting stuck on the same one is so easy because they are so good!!! My team recommends to have it "Mike's Way!" read more

Jersey Mikes is sooooooo awesome!!!!!! I love going there for delicious steak sandwiches for dinner after my workouts. The staff are very friendly kind and funny. I love getting to chat with them every time. They really care about their sandwiches and they will make sure you are 100% satisfied I know I always am. Never once have I been unsatisfied. When I always go there New memories New laughs New jokes. Jersey mikes rulesss they are #1 and they are my favorite sandwich shop. Variety of sandwiches I haven't tried them all I'm sure their delicious. After your 1st visit you will find yourself returning multiple times. They're food is soo delicious healthy and it's good for you they really care about not only their customers and their meat. Their meat is abosolutely delicious. I recommend you go to Jersey Mikes if you have not yet done so you will find yourself going back multiple times I guarantee. Always #1. Love their food very much. Staff is very awesome -Mr. Jay read more