Late review but i was really satisfied with their 5star service. The manager and staff were friendly , helpful and fast. Took my car in and out in like a blink of an eye. Very clean Place, nice sitting/waiting area with coffee/tea. This location is also close to everything. read more

Cool people here! Take your car here if you want fast, friendly, safe and honest service. The cashier and technician were very nice and helpful. read more

Maybe I just went on a bad day, but I had a horrible experience here. They failed me on my safety inspection, and were rude when telling me how I could pass. The location is inconvenient, and crowded. Jiffy Lube is better than Sears if you are in the area, but it wouldn't be my first pick. read more

Today was the first time using Jiffy Lube and it was a great experience. Sheena did an awesome job checking me in and getting things started quickly. I do have to mention I brought in 3 cars in one day for service and they pretty much got me in and out under an hour. They're realistic about your wait time and usually do it faster than what they quote, which is great. I will be using them from now on for our fleet maintenance service. Thank you guys for the great service and hard work! read more

I had my safety check done here a few months back. And surprisingly, the wait time was pretty good for a Saturday morning as a walk in. Less than a half hr I'd say. So after they had finished the job, it wasn't until I got home that I had noticed a bubble on my safety check sticker. Apparently these people don't take off the old sticker. And the new sticker's been gradually bubbling, starting to peel from the corner. Sad to say, there service was a disappointment. read more

I had a good experience with this Jiffy Lube, the service was great, and didn't try to up sell me which I appreciate. They were also able to get my safety inspection done, thank you! read more

I had my transmission oil changed here, also brought my own oil of choice. It was fast, it took about 20 minutes max from waiting in line to driving out. They also gave me a lowered price since I brought my own oil. Staff were really friendly, while I was standing by waiting with the rest of the crew we were just chillin talking about cars. Great customer service and friendly staff! read more

Oil change was done in a decent amount of time. I don't like how they switched oil brands I liked it when they had mobile 1 oil. I rated it a two because they said they could not rotate the tires on my truck because it was too heavy and it's only a regular full size truck. I think if you are going to do everything for cars and trucks shouldn't that include full size trucks too. read more

I just had my first oil and filter change at the Jiffy Lube in Pearl Kai Shopping Center and had a great experience. I was first welcomed in seconds and had my order in their computer within minutes. I have to admit, they are very well organized. They were quite busy at the time, but still had it all done in less than 45 minutes. Besides the oil and filter change, they also checked all the fluid levels and filled when necessary, checked all my tire's air pressure, air filter, wiper blades, all my lights, washed exterior windows and vacuumed the interior of my car, all free of charge. Now, that is what I call fantastic service! I would recommend anyone to give them a try. They will be happy that they did!!! read more

Every time. I come by to JIppy lube. I got service that i expected. Wilfred and Chelsa was very polite and customer service oriented. Keep up the great work. read more

Communication skills are non existent... Wait time quote was 45 minutes and it took almost 2 hours. Horrible.

I did my oil change here about 2 weeks ago, and I thought it would take about 1-2 hours, but they done in 45 mins. and on top of that they check everything in my engine and the air pressure on my tires...There friendly and fast and so far my car runs good...No problems...I go back in another 3 months and trust I will be there...Two thumbs up!!! oh yeah and there prices are affordable! read more

I was in and out in 10 minutes for an oil change. They also vacuumed and checked the tire pressure plus a bunch of other little things. Awesome! read more

My experience here was awesome. It was my first time coming and the staff was friendly and accommodating. They had me in and out and were very helpful. I will definitely be coming back. read more

They are straight up group off guys, 30min oil change you get a quick vacuum, wiped down exterior windows, fluid checks n of coarse fresh oil n filter, sold for me. I honestly can say the only thing that caught my attention is maybe the prior oil change sticker was still on the wind shield other then that five star treatment. 12/12/2016 Ford F-150 read more

Got there at 7am when they first opened. Was the first vehicle to be serviced and Austin took care of me from the start. Being a first time customer at Jiffy Lube Pearl Kai, the customer service was great and my oil and filter were changed by Wilford in approximately 25 min. Thank you Jiffy Lube. Definitely will be back. read more

I went first thing in the morning. First time visit and the tech who was not clocked in. Was very helpful and friendly. Loved the customer service and will definitely go back again. read more

Been coming to this place for oil change for years with my dad but since I've been coming alone these guys just take advantage of girls and rip them off anyway they can. They've lost a customer in me that's for sure. read more

awesome service! very professional and helpful staff. they really did a thorough check through of the car and helped me out in a big way.

The price for the type of service I was getting on my car was a bit steep in my opinion. Surprisingly my dealership service shop charges less than what these guys charge. On the other hand, they were crazy fast. One of if not the fastest oil changes I've gotten. 20 minutes tops, and I was out of there. If you're short on time and need a fast service, come here. read more

Thanks Jiffy Lube! They gave me a phone call and invite to return to jiffy lube. I will certainly will continue to do business with them. Professional and very concerned for their customers. read more

I had exceptional service today. My car was serviced for an oil change and tire rotation. Service took about one hour. All employees were very considerate and respectful. I will definitely come again! read more

So I'll start by saying that they did take my car and have my car in and out quickly. HOWEVER, I went in because I needed an oil change and my tire pressure light had come on. I let the woman know this and she said that they would fill the tires. She then proceeded to go through a long list of things that I "needed" to have done (e.g. $49.99 to change my cabin air filter). My quote ended up being $193. Umm, no. I asked her to remove everything besides the oil change and tire rotation. Fast forward to when I'm being rung up: the guy lets me use my $10 off coupon, and tells me all of the things that they did for my car (top offs, vacuuming, filling tires etc.), and he proceeded to tell me that the tire rotation was not done because my tires were good. So I asked if my tires were good why my tire pressure light was on. He said it was probably the spare. He told me they filled my tires all to 32 PSI. He walks me to my car, the tire pressure light is still on. I'm stressing out, thinking that I need to go to the dealership to check the spare. However, I get home and check my tires, and they are ALL at 20 PSI. I filled them up myself and like magic the tire pressure light went off. I don't know if they let air out of my tires, or if they had already been like that, but either way, they told me that they had filled my tires when they definitely had NOT. Makes me wonder what else they skipped out on? I liked the Jiffy Lube on Punchbowl better. read more

Went to get an oil change at jiffy lube in town. On the way home, had a low oil light pop up then a low oil pressure alarm. Had to do emergency stop at jiffy lube pearl kai and though they were closed, a few of the workers were out back talking. They immediately opened the shop back up and trouble shot the problem. Guys were really helpful, personable, and apologetic. Thank you so much Nathan, Marc, Stan, and the rest of the crew for taking care of us! No hard feelings for jiffy lube in town, just soo thankful the pearl kai folks were there to save the day! read more

Excellent service! Marvinn took good care of us - no pressure for extra services, military discount, and pleasant attitude. I highly recommend this Jiffy Lube. read more

Great fast service. Came to get an oil change and other services took about 25 minutes.

The qouted a price 80 dollars and then when i should up the price is 194 dollars. There were only three people in the shop early in the morning. This olace is a ripoff. read more

Great service fast and affordable. Staff was very friendly and nice. I come here all the time to service my car and each time they do a great job. read more

They were quick but left some oil hand prints on my car. Was in and out in under 30 minute

After my ordeal at Midas yesterday, I took my car here and in addition to the safety check, decided to do the oil as well. I asked how long it would take for both of those things when I dropped it off and she said 30. I was out the door in 21 minutes! And the lady who checked me out walked over and held the door for me so I could get the stroller out. Awesome! Don't go to Midas on Dillingham. read more

April 2, 2014 I went to this Jiffy Lube to have my car serviced about 11:30 a.m that included an oil change and safety check. I was told they were busy but it should be done in about an hour. Two hours later, they finally finished my car, not one word prior that it would take longer or an apology. When my name was finally called the guy behind the counter said thank you for being patience, I told him not really. That was when he got an attitude and told me I was lucky they passed my car's safety inspection. Then continued to berate me about my tires. I WILL NOT BE BACK, I spent over $300 and two hours out of my work schedule I'm sure I there are other businesses who are more professional and who will take my money read more

Was nearby and needed my safety check done. Didn't look busy so I went in. Said they only do safety checks by appointment only and their next opening wasn't for three more days! They were so slow when I went in that at least a couple of their employees were standing around, playing on their cell phones and smoking!!! Thanks for the eye-opener. Now I know for sure where I WON'T be getting any work done on any of the vehicles in my household!!! Disappointed. read more

Quick, very customer friendly, vacuumed on top of the oil change, will definitely come back here again.

These idiots are a rip off. I went to get my safety check done and they charged me 140$! It should have been 20$! Then they failed my car because they don't know wtf they r doing and said my reverse lights don't work. When they do. Just have to have the key on. I wouldn't recommend going there. Unless u want to b ripped off and pissed off like me. read more

Love this place went here for oil change and the guys are super professional and fast. Reasonable prices, they vacuum our car during the oil change which I never knew they do but I loved that extra service. Thank you guys for the oil change and vacuum lol. read more

The last time I had gone to Jiffy Lube was YEARS ago, not long after they had first opened, and my experience at that time was rather unpleasant. This time, however, was the complete opposite! I was greeted warmly by the assistant manager and I explained what I needed done to my car: an oil change. He took my information and even went so far as to show me my air filter, which was still clean, and my air conditioner filter, which was almost black and needed to be replaced. I decided to have that replaced, as well. He said my car would be ready in about a half hour, so I told him that I'd be back after getting a snack. True to his word, when I came back a half hour later, my car was outside and ready to go! The friendly young lady who checked me out told me everything that had been done as she gave me my total. I was pleasantly surprised that my car interior had even been vacuumed! And to make this an even greater experience, I had $10.00 off the total because of my Yelp check-in coupon! Yay! read more

Until recently I have had good service here. This last time however the person changing the oil spilled oil all over my engine. Then parked it with oil dripping into a puddle underneath thinking I would just drive away? Also, never cleaned the windows or vacuumed even though it was checked as completed on the paperwork? I spent a good hour in the sun of the parking lot trying to clean all the oil of the engine. I will not go there again. read more

It took 45 min for an oil change. The waiting room has no A/C. They play children's shows in the waiting room. Ugh.

First of all, when I called to request for an appointment to get a safety check, the person that I spoke to said that I don't need an appointment and I could just walk in. WRONG. I took this morning off specifically to take care of this. When I arrived, the person at the counter said that safety checks are "By appointment only", and it didn't matter anyway because the inspector is out sick. The one star is because the receptionist at least recommended another place. I figured that I might as well get my oil change since I'm there. Pulled up to the service station and waited for about 10 minutes. The other cars that arrived there about the same time were assisted almost immediately. Not sure if the other stations weren't staffed or if I needed to wait a little longer to be helped or even greeted but didn't stick around to find out. I already had a bad first impression. Word of advice: Make an appointment but also make a backup plan if in case the safety inspector calls in sick. read more

this place is great they treated my car very well. they vacuumed, cleaned it, and filled up all the fluids, definitely worth it. the people were very nice. the waiting room is a little dark, but it was perfect for logging into Duolingo and working on another language. read more