Top tier service from Carlos! Outstanding customer service, got me right and did it with great energy. Usually car work is such a pain, they get the job done no hick ups. Highly recommend coming here! read more

Been coming here for quite some times. They take pretty good care of me here that's why I keep coming.

They were fast, friendly and didn't try to upscale me. They even cleaned out my car! Bonus! I will definitely be returning.

Xander was my helper and was amazing they services my Mini Cooper. they were super detailed and gave me quotes for what I needed.

Great service in and out. Very helpful with what I needed, hooked me up with a deal and made everything very easy! 10/10 would recommend

Fantastic service from start to finish! The team was professional, efficient, and got the work done quickly without any issues. Communication was clear, and they made the entire process easy and stress-free. I would not hesitate to come back again for future needs. Thank you so much for the excellent wor read more

The employees at this particular Jiffy Lube went out of their way to provide excellent customer service. They were friendly, nice and topped off my oil with no wait at all. Such polite, wonderful people!! I highly recommend this location!! read more

Ricardo and Steve did a great job! Did my oil change in about 15-20 minutes! Great energy all around

Kevin, Phillipe, Devon, and Steven helped flush my transmisssion and differential. They were great, efficient and professional. Highly recommend for car services. read more

They've been a great team! Great service! Great location from the rest. Genuine, honest service! Great clear transparent communication.

I recently had a refreshing experience with the team at Jiffy Lube in Burien. I brought my vehicle in for an oil change. After leaving, my oil light went on and I heard some troubling engine sounds. I got the car home and called Jiffy Lube. Within 90 minutes they sent someone over to my place. They thoroughly checked out my car and found their own mistake in installing a filter. They fixed the problem, staying after dark in my driveway and issued a full refund along with an apology. They even called to check on me the next day. Mistakes happen. Owning them and making it right quickly meant so much to me. I plan to return for my next oil change. Thanks, you guys! read more

Pulled in at 5:30pm. I had 3 cars in front of me. Right before 6pm Seth asked what they could do to help me.. I said oil change, they obliged and took me despite closing at 6pm. Kevin changed my oil, checked my tire pressure to what it's suppose to be since my tire company left all different weight per my on star. Seth helped a guy who pulled in know they couldn't take him but called another location to get him in! Above & beyond service in my eyes! I'm very impressed. Great service, super friendly and helpful. So glad they helped me today and I didn't get turned away like the Federal Way location near FW High School did last week. Highly recommend their quick, professional and friendly service! read more

Jiffy Lube - Waiting in line - Oil Change Stations Near Me - Burien, Washington

Excellent service today from Chelsea and Brandon. I was greeted immediately and ensured they have time for my oil change today - upon my arrival one hour before close. Based upon my license plate, they already knew who I was, due to prior visits. I was in and out in about 20 minutes. I received a signature oil change, filter, and wiper blades. Jiffy lube ALWAYS has coupons for these type of services, all you have to do is go to their website. Chelsea was happy to scan them all for me right off my phone resulting in savings of $35. Happy New Year Team! read more

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Great Service Rodney and Brandon were professional and informative throughout the whole process which was greatly appreciated.

This Jiffy Lube is outstanding. They don't try to upcharge you by selling extra services. The manager of the store, Kevin Washington, runs what appears to be a fun place to work at, with lots of camaraderie among the employees. Kevin and his staff have gone above and beyond for me a number of times, like when he drove home to pick up a special tool to change my special lug nuts that most places aren't able to take off. I highly recommend this team, and it's great to have an auto repair place not only seem to care about their customers, but also care about their customer's wallets. read more

This is the first time I've gone to this Jiffy Lube, and they totally messed up my oil change, potentially damaging my car. My car is leaking oil like crazy (see pictures attached), which left me with half my oil after 3 days. My garage floor is damaged because of the oil leakage. I went to a mechanic because I thought it might have something to do with my engine. The mechanic told me it was because of my oil change and showed me the leakage under my car. He asked where I went and when I said Jiffy Lube, he said to be careful as they hire inexperienced mechanics. You can either get lucky or unlucky here. I'm sadly the latter. I am now back, asking them to fix their mistake, and to get my engine oil refilled before I head back to my mechanic. Super scary to come here. I won't be back. I'm going to be really upset if the oil leakage damaged my oil pan because my mechanic said I'd have to go to a dealership for them to install the oil pan correctly. On my invoice there's a quality inspection line item with a name. Really? Other line items on the invoice have not been performed (wash exterior windows, oil level prior to service - they indicated it was full but it wasn't). They don't follow their own checklist. Which is why they failed. read more

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Update- I would like to add that Chelsea and Kevin are amazing and great communicators. The review isn't reflective of their help, more so on the accountability from above. It appears my initial review was removed. The oil pan plug was not firmly placed and essentially due to that error the engine has been damaged. As you can see the gentleman looking at the undercarriage of the vehicle acknowledged that the oil change was done by Jiffy Lube, 1st Ave Burien, WA. The undercarriage is saturated with oil. I was offered a free oil change and an undercarriage wash. My engine is ruined. I'm active duty Navy and they will continue to push this can down the road until I deploy. read more

Jiffy Lube - Oil Change Stations Near Me - Burien, Washington

This location always has the best service, fast, friendly and to the point. Thanks for great service!

For the second time in three oil changes, Jiffy Lube has caused damage to my vehicle that they hid and had to be fixed by a competitor. This company seems to employ idiots who can not do basic vehicle service. When they break something, instead of doing the right thing and telling you about it before you drive off, you will only discover what they did when you break down or a competent mechanic notifies you during your next service. read more

Jiffy Lube - Broken canister cap - Oil Change Stations Near Me - Burien, Washington

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Jay Inslee you should fine and close jiffy lube. Your new manager " Kevin "and his staff do not wear masks for greeting and speaking! Also they do not use gloves when handing paperwork. Not only that but I've spent 8 years being all my cars to jiffy lube and they not honoring Washington coupon I always find $20-$25 off signature oil change! Jiffy lube I will not support your staff employment until you make this right! 13625 1st ave Burien Washington read more

Very nice crew, fast service, and they offered a coupon to save me money without me asking. Highly recommend !

Friendly, concise, quick... out in 20 mins or so! THANK YOU KEVIN...Jesus...yaaayyy!! read more

We had the oil changed here a few months ago. It was okay service, nothing special. We were going on a road trip and stopped to have the oil level checked. The car was making a sound. The fellow who checked it said it was fine. Car made noise entire trip. Got to destination and was 2 quarts low. Not a good experience. Won't be back. read more

Assistant GM Josh M. and his crew were superstars this morning! Josh helped me get the oil changed this morning, and also helped change the wiper blades and some missing bulbs. Above and beyond service! Plus, great value, as Josh directed me towards a coupon to help with the price. 110% satisfied, 5 stars, for sure! read more

Josh and his team were so helpful and informative! Quick and easy oil change, feel very taken care of.

These guys know what there doing, very quick and they performed all checks, my choice for burien oil changes! Great value good job fellas!

Every time I come to this location I am welcomed by a team that very clearly cares about each other and their customer's satisfaction. They work efficiently while remaining mindful of the customer. They give recommendations when needed, but aren't trying to upsell you in any way, because they simply don't need to, they work honestly and they work hard. I love this location and this crew! read more

Great service from Jacob & the whole crew. This is my go to Jiffy lube for oil changes. Quick, fast & efficient! Also, they honor Military discount most definitely saving some $ if you use fully synthetic or any kind of oil. Repeat customer for sure! A+ read more

Sorry West Seattle looks like Jiffy Lube in Burien has picked up the torch and will be doing my oil changes from here on out. As soon as I pulled up Chelsea B. greeted me with a smile and a how do you do, how can we help you today? The nice thing about the Jiffy Lube company is if you've had you vehicle serviced there before, your already dial in. The were no load radios going and everyone seemed to be on task and paying close attention to there work at hand - no goofing around. As always, I check their work when I get home to make sure all is good to go - it was as usual. I'm happy to have found them, they aren't as close to me as the West Seattle branch, but I'm down that way often enough, I can make it work. Thank you all for the service, see you again in 5000 miles.. read more

I came in to this location for my oil change for the first time with jiffy Lube and I loved the customer service and the service done to my car they were quick, friendly, and definitely a location I will be coming back to ! The manager chelsea at store #2019 or #2079 is amazing and I loved her best customer service I've had by far from any oil changing service!! Check them out you won't regret it or be disappointed !! by ; Zahraa Alsaadi read more

I just left this jiffy lube and I'm completely satisfied with their service. I was in and out in ten minutes. They presented my car statistics while not being pushy at all and gave me the services I needed quickly and efficiently. I feel confident in my car's service and I appreciate how professional and respectful they were from beginning to end. I'll come back again. read more

Joe and Roosevelt were very professional and helpful. In the waiting room they have free coffee,water and a TV. read more

Chelsea & Kevin checked me in & took care to ensure all of my info was up to date , my lights were all working & my car was safe to continue driving with a new oil change. They were so thorough, friendly & professional. This is my go to jiffy lube for now on. Thank you for the exceptional service. I can always rely on great service here. This business & their employees care, & that is what is most important to me. Thank you! read more

Extremely helpful. Explanations were clear, good suggestions for better car care! I highly recommend!

still the worst place I remember them not tightening the oil cap when my mom drove it and it came off and oil was everywhere I came told them the guy that was there manager said he couldn't do anything besides clean it and top off the oil but it was already too late as I cleaned it before hand and they didng even top off the oil so when I spoke to there Gm that was in charge of that location I told him that's the manager that said he will help me and there manager denied even knowing me and my mothers car I was like wow you lied infront of my face and the Gm all he cared about was me taking off the review and not even apologizing told me to take off the review first and maybe maybe he will help me I was like wtf not even apologizing for the techs mistake but caring about the review after that incident I told my mother never go back there bad business and really rude For a Gm to tell me take off review first if he just said I apologize for our mistake and we will take care of you next time I wouldev been okay no problem but instead was rude towards its customer!!!! never again worst Gm and place!!!! read more

Needed oil change and fluids... AS ALWAYS they were professional, quick enough and always a pleasure to see a team work well together and maintain a nice rapport! Go there! Chelsea is awesome! read more

Less than ago I got an oil change at Jiffy Lube. Went on a 2 month underway (I'm in the Navy). When I got back, was driving on I-5 and lost all oil pressure. I had my two young kids in the car. It was scary, pulled to the side of the road, was able to get to the auto shop to get oil and put it in, oil goes right thru. Ok, now I realize the oil pan has no plug. How could that happen? I've driven it at least 80 miles or so since the oil change. I get a plug and put new oil in. I take it to Jiffy Lube and complain about the plug falling out and tell them the engine doesn't sound right and it's running strange. They apologize profusely and give me a free oil change and pay for the undercarriage to be washed. Go on a 7 month deployment and my car is running very wonky, stalling randomly strange noises etc. After some research I realize that my throttle body went into limp mode and now I am going to have to pay for a new throttle body and put it in. The staff was friendly, I've been going to Jiffy Lube for years and never had an issue and mistakes happen. I just advice you to ask the person changing your car if they tightened the oil pan plug all the way because it could cause multiple headaches and safety concerns for you and your family. They use the red marking as a sort of tamper seal and it was verified that it came from their shop. read more

Jiffy Lube - Oil Change Stations Near Me - Burien, Washington

I visited this location yesterday because I was having an issue with my windshield wiper blade(or so I thought). The two men working there were very apologetic about being understaffed and told me it could be a bit of a wait. After only 15 minutes they came over and told me it was a windshield wiper motor issue and referred me to 2 other places that could fix the issue. Not only did they replace my blades while apologizing that this wouldn't fix the problem, they also filled the windshield wipers fluid and checked my tire pressure free of charge. I am always nervous going to places like this because I think they will take advantage of me not knowing what I really need. I was so taken back and am so very thankful! read more

I just moved here and have no friends or family out here and I honestly know nothing about cars. I came right after I got off work which was about 20 minutes to close and Kevin absolutely hooked me up! I explained the issue I was having and how I was temporarily fixing it and he worked his magic and sent me on my way. Did not try to sell me a million other things my car "might need" like other places and I appreciated that so much! My car has been working like new again! I will be returning to this location if I need anything else! read more

This place is run by professionals. I had been before to get my oil changed and they had also replaced the headlight of the car for a very reasonable price. This time I was in a different vehicle and had both a heaqdlight and brake light to swap out. They didn't have the head lamp in stock but by the time they had the oil changed a new bulb arrived from the auto parts store and they got them done at the same time. It was a pleasure watching the team work as a well oiled machine (no pun intended.) This is my new go-to for oil changes. read more