Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

I scheduled an oil change and basic maintenance. Got my appointment rescheduled twice. I understand…read morethings happen. Confirmed a new time, and I show up again. "we don't have any technicians to work on your car." Then they wouldn't commit to doing the appointment the next day and acted like I was hassling them when I offered to leave it there overnight. maybe the techs are good but the service is garbage

This js a great place to get work done. Miles, the general manager, is friendly and keeps you up to…read moredate on the service of your vehicle. Their financing options are great in case your repairs are beyond what you have in the bank. I've been coming here for years. However, they have had an overturn of customer reps as well as mechanics. My most recent service took two days to address my issues, but I was would still recommend them along with anyone else. You can only go off of your own personal experience. They did my most recent job that was not to satisfactory levels I've experienced in the past. However, one negative experience does not negate the many positive experiences I've had. Try them for yourself!

This location, and Brett in particular, continue to go above and beyond in helping me first, rather…read morethan trying to take my money. Honest, good business.

I wouldn't go to this location. They overcharged me for a tire replacement and alignment. I never…read morereceived the receipt breakdown for the services rendered so I can't even really dispute. Incredibly dishonest service.

Amanda was awesome and sweet. They did our inspection (and reinspection) quickly and were clear on…read morewhat to do to pass reinspection.

Took my car there for the first time for an oil change/ oil filter change. Instead of unscrewing…read morethe filter, he tried to tighten it, tighter until he cracked the oil filter gasket. It's a $980 repair for the oil filer. Never went back for another oil change

Very competitive pricing and very knowledgeable team. These are career mechanics dedicated to…read moreexcellent work.

Great people. Great service. They're a top notch team and I'm glad they're nearby. They were prompt…read morein fixing a small issue.

They keep my car running smoothly and I can wait in their comfortable lounge while services are…read morebeing completed. It is in a great location to grab a bite while waiting with restaurants (Honey Baked Ham & Salidelia's) right next door.

Excellent experience. The front office staff is super friendly and helpful. I called with a last…read moreminute need for an inspection and was able to get seen immediately. They gave the car the required state inspection as well as a bumper to bumper mechanical inspection. They identified a couple of minor routine items but weren't pushy about getting me to have them corrected then and there. They just made me aware and I was on my way. Would use them again for any general auto maintenance needs.

This is a well run store. Not all locations are as on top of their game as this one. Great option…read morefor a state inspection. In and out in a reasonable amount of time for a drop in place.

I called to see if they could inspect my car and they said yes. i got there 10 minutes later and…read morethey inspector was gone. Usually great service but very frustrating This time

Me and My Family broke down on the way to the beach. This was the closest car shop around…read more We left it here all week while at the beach because it was Five hours away from us so we were definitely not coming back to get it. We could make due with a truck and a small car. Leaving it was hard for us because it was a very squished trip. If we had one more person then we definitely would have been in trouble and needed a rental. We left it and they fixed it and today we picked it up. The guy immediately knew who we were and asked us how our trip was and if we had fun. Which was very nice of him to do so. The truck is in great condition and is working perfectly now. So thank You Mr. Tire guys for keeping our pawpaws truck safe because if not we all would be 6 ft under. (Only joking but we would never hear the end of it.)

I made an appointment online for noon, received both a text and email confirmation, only to be told…read moreI should have showed up at 7:30am for a walk-in because they don't honor scheduled appointments. He told me I shouldn't have called to make my appointment because that's just "people in India who don't know what they're doing." I had made the appointment online, not through the call center, so his racist comments a bout his own company's employees were unnecessary and innapropriate. Then he told me he had called me to cancel the appointment the day before, and he for sure had done it at 9:03am the day before according to his notes. I had made the appointment in the afternoon, after 9:03am. He doubled-down and insisted I was wrong. Okay, sure, Mr. Tire employees are so good that they can see the future and can call to cancel appointments that haven't even been made yet. They shouldn't let people make appointments if they don't take appointments. And if they do, let the people know ahead of time. And if they don't do that, then at least be apologetic about it. All I did was make an appointment online. I didn't do anything wrong. I didn't deserve to be bullied and treated so poorly. The conversation ended with him snidely asking if I want their services on another day or not. I definitely do NOT want their services. There are other car places with employees who aren't jerks and liars.