Convenient, quick, and professional staff. In and out in under 30 minutes and didn't even have to…read moreget out of my car. There were two other cars in front of me when I pulled up and within five minutes someone was out to greet me with a cold water. The three mechanics working on my car were friendly and polite. Will go back for a top off before 3k miles

PSA: If you go to the Take 5 at this location, beware of LaBryan (District Manager) and Justin…read more(Manager on Duty). My car left in worse condition -- coolant line exploded -- and they tried to deflect blame! Thank God Fleet stepped in and confirmed I wasn't crazy!! DO BETTER . Aslooooo... imagine hanging up on a woman after YOUR mess-up AGAIN, just for corporate to come clean up the mess you created. Embarrassing. ‍

If your car is a diesel vehicle I would not suggest going here. I needed an oil change and…read moreVolkswagen didn't have any appointments for weeks and I didn't want to wait. I called around to a few places to find a place that worked on diesel cars and they said they did. When I showed up there was lots of confusion about my car. Wrong parts were used and eventually they determined they didn't have the part my car needed. I was advised to come back the next day, still no part. Day 3 at first they told me they didn't have the part then a second person came to correct the first so I was finally able to get my oil change. I thought everything was good until I went to get my car inspected...something was wrong with my car. Wrong filter and I had an oil leak (I'm not a car person but I'm pretty sure that was it). So I had to take my car to VW to get the work done correctly. This place was a waste if my time and money. I would never return.

I drove by this place not knowing it was here! I actually had an appointment somewhere this same…read moreday but saw the 10 minute wait sign and HAD to see for myself if this was true. I pulled in and was immediately greeted by a tech to tell me which lane to go in. I only had waited about 5 minutes until the car in front of me was done. I pulled in and the tech was super friendly. I asked a lot of questions and he answered all of them. I believe his name was Nathan and he was one of the assistant managers. I literally sat in my car the whole time and was in and out literally in 10-15 minutes!! They don't just do oil changes, he checked all of my lights, horn, signals etc. Also, if you are a first time customer, you get $5 off! I'm glad I stumbled across this place because I will definitely be coming back!! *This place is also Veteran owned and operated, much respect!*

This is my first ever review of any company in my life. I recently had the absolute best experience…read moreat Leete Tire and Auto. While my wife, our 8-month-old daughter, and I were traveling from Atlanta to a wedding in Leesburg, Virginia, our car broke down in Richmond. We dropped it off at Leete on a Friday afternoon, and I explained to the mechanics that we desperately needed the car repaired so we could drive back to Atlanta after the wedding weekend. They quoted me $1,000 for the job and promised they would do their absolute best to get us back on the road. The very next day, the mechanic kept me updated with text messages throughout the afternoon and evening. To make a long story short, he stayed and worked on our car until 11:00 PM on a Saturday night! Once it was finished, he let me pay the bill over the phone, which actually turned out to be cheaper than the original quote. He safely hid the keys for us so we could drive our rental car back from Leesburg, swap vehicles, and make it safely home to Atlanta without a single issue.Without the team at Leete, we would have been stranded in Richmond, missing work, and stuck paying for extra hotel nights. I cannot thank them enough. What mechanic stays at a shop until 11:00 PM working on a stranded family's car while constantly keeping them updated? They have earned my highest recommendation!

If you live in RVA, you lived through the hellish week where there was ice everywhere. Living in…read morethe city, I drove over ice to get parking spots. I ended up getting a flat tire in the process. AAA took my car to Leete Tire for me. I usually go somewhere else, but wanted something walking distance and easy to pick my car up since I had a busy week ahead. Getting my tire plugged and patched was so easy and way more affordable than I expected. I paid under $40 for the repair and was thrilled. The gentleman who helped me check out was really kind and answered all my questions about the tire too. I highly recommend coming here to fix a flat tire.

Earlier today I had tried to have oil changed at both Jiffy Lube locations on Broad Street in…read more Richmond, VA. One location had neither oil option required for my Honda car and the other location had a problem with their computer and could provide no service. This was my first visit at the Lube Center. I was in and out in 15 minutes. Price was the same as Jiffy Lube. Waiting room was prettier and bigger. Bathroom was bigger and cleaner. There was nothing IFFY like _IFFY about Lube Center. Go to the Lube Center!

Went in for an oil change and asked for my ties to be rotated as well. before even looking at my…read morecar,they started talking amongst themselves and came out and said "oh you don't need your tires rotated because you just need new tires". I guess they thought because I was a woman I believe that BS so I said "well did you at least put air in my tires?" they said "yes". I got in & the tire light was still on. They said "oh it'll go away in a few miles". Which of course it didn't. Certainly don't appreciate that they lied to my Face. Really crappy service.

I've been coming here for six years. Had told them my car started but barely it took a while to…read morestart (relatively new car) said everything's fine and dandy... it wasn't fine my battery was shot and needed a new one. Also got a state inspection which the technician actually ripped a piece of my CERAMIC tint off. I didn't give permission to do so, nor the ability to render it useless. They also use to clean your car and give you a wet wipe, in 2025 they just lie up charge and do the bare minimum. I will not be back. I can understand asking for permission or telling you at the shop but nobody said anything to me but my cars waiting outside with the rejected sticker. The manager even didn't care to find the original receipt I had to tell him twice the invoice number just to see my visit. He said the last time I came was 2024. This is crazy...

Either blatant incompetence / intentional wrongdoing. A routine inspection turned into 3 merging…read morerounds of repairs from $20 to $750, with the added promise of the brake pads being next. Customer service was good, but I lost all trust after the third round of repairs.

Had a nail visibly in a tire and came to Pump & Church. Husband and I thought maybe it would be a…read morecheap repair to patch but were prepared with bated breath to shed the money to replace tires. The gentleman that helped us quickly saw me without an appointment. He took one quick look, took out the nail, and said it didn't need a replacement OR a patch because of the way it angled and embedded itself. He could have EASILY told us that it needed at least a patch job and we would be none the wiser. I thanked him and asked how much I should pay since he did get down on the ground to inspect it and pull it out. He said: NOTHING! I thanked him profusely for his honesty and kindness, and gave him a $20 tip for his time. I was in and out in 10 minutes. Support your local, honest mechanic! :)

Went in without an appointment because my oil light was on. They immediately brought my Mazda cx9…read moreinside the bay, checked the oil, then proceeded to do a full oil change and I was finished promptly within minutes. Job well done! Honest people!

First time here per recommendation. Got an oil change, state inspection, tire rotation for…read morereasonable price. Will definitely come back! I asked them to check my ac coolant and before starting work on it asked what the issue was. I told them my brother thought I should have it checked out and they said it's cooling great already. So I passed on that service ($99). I appreciated their honesty. High integrity! Very friendly and absolutely professional.

I have had the b worst experience with this repair shop. My neighbors advised not to go there…read morebecause of their experiences. I had no problems with there oil change department other their extremely expensive costs. I went there to have a specific mechanical problem they said the fix yet proceeded to repair and replace something that entirely diggerent. I will NEVER return to this auto repair shop and advise others to think before having their repairs there. Also note their reviews are in my findings only include positive reviews while seeing, in another fields,their bad reviews They seem to be primarily 2 stars This should be considered.

Seredni is close to my apartment, and I've been taking my car there for inspections, service, and…read morerepairs for a few years now. The folks working are always kind and they get me right in when something pops up like concerning low tire pressure. I've had ongoing issues with one of my tire's valves and they've repaired it a couple of times now. The last time I visited, I figured I'd need to drop my car off before work, but nope, they got me riiiight back -- in and out in no time. It was super impressive, and I very much appreciated it. Reasonable prices overall too.

They are absolutely dishonest, untrustworthy scamming frauds who will try to up sell you. I brought…read morein my jeep which had electrical issues. I usually do most of the work on my jeep but in the middle of moving I needed to have it fixed quickly. I explained the problem to them and suggested that it was the alternator and not the battery since the battery was fairly new and the problems I was facing are usually related to the alternator they said no I needed a new battery so I took their word. What do you know two weeks later I have the same problem I bring it in and they tell me it's the alternator!!! Real con artist over there please take your business anywhere else. Oh also didn't even test my battery after the first visit to see how it ran wonder if it's because they knew I was going to have to show up two weeks later because the alternator was bad.