My daughter and I were leaving out of town and I really needed to get my oil topped off. Cesar F. Store #1879 was super courteous. He went ahead and took care of that for me as a courtesy. It was late and he had already closed the doors, but he went above and beyond the call of service and help me out. I highly recommend Jiffy Lube, Upland. I appreciate him very very much for going Above and Beyond. Thank you. read more

Came in without an appointment today at 3 for an oil change. Oil change was quick and affordable. The guy that helped me was very professional and nice. First time here but will be difinitely be back. Also checked in for 10 dollars off Left very happy Wish i knew their name but mad props who worked today. read more

Staff is super awesome and friendly I was in and out in less than 20 min oil change and spark plugs

quick and easy oil change, Andre was great!

Caesar and the rest of the staff did my oil change. They were fast, friendly and informing. I would definitely recommend this jiffy lube location for any of your oil change needs read more

I had them change my oil, and I hope they changed the filter to. I say this because I was charged 4.99 to top off my coolant,only to jave them topp off with tap water. I asked to top off my windshield washer fluid, which I would have paid for. One of the so called techs claimed he had already done so. When I drove away my windshield washer fluid was empty. So I don't trust jiffy lube any more. I will never go to any jiffy lube again. read more

Fastest oil change ever! Very professional and welcoming staff!!! Will definitely return.

Olivia was the service technician who assisted me with getting my car's oil change. Her customer service was impeccable from start to finish. I highly recommend this location. read more

Excellent service, great people. Caesar and the crew always considerate. Went in for random tire help and hey were ready to assist. The crew here is welcoming and eager to make sure your car is in top condition read more

I have been using this location for the past four years. Convenient and friendly service. Caesar was my lead on this past visit - always helpful, courteous - even though I knew it had been a long day. read more

Awesome service, best oil change ever. Drove all the way from Nashville so I needed a change, Uriel was incredibly helpful. Woman behind the register has pretty freckles. Highly recommended. read more

So i came into jiffy lube today for a oil change, i knew it wasn't going to be $40.00 or $50.00 dollars, it was more like $140.00 For a oil change and new air filter! Seemed a little pricey but its okay i had an awesome experience. I met Cesar and Uriel. Both of them super nice and super informative. I shot the breeze with Uriel as he worked on my 96 Honda Civic! He told me how he used to have one himself and how they're reliable cars. It took him about 30-45 to install a new air filter and change out my oil. I left feeling like my car was running in working order and i also found out i had a transmission leak so that was good to find out, Cesar pointed me in the right direction to get that taken care of. All in all i had a great service and great talk with Uriel and Cesar! Definitely will bring my car back to this same location in about 5,000 miles per Cesar! Thanks again jiffy lube! read more

This location has a lot to improve on. I been coming here for several years now and there employee turn around is high. Causing poor customer service in the long run. Be careful when they give you those complimentary window wash sometimes they make a mess. I would be careful on them checking your inside cabin filter. Poor training caused one of the employees to break my glove compartment. Now it has a fracture in the ends. In the last 4 years I've never seen the same employees more that 3 times. I would say I good manager and great employees should do the job. Also I think there in experience comes from them hiring very young high school kids that don't know what they are doing. If you come here I would look and see what they are doing at your car the whole entire time. Just so they don't break anything. As I passed by on foothill they had a sign that stated no wait!! As I pulled in they where servicing 5 cars????? Any false advertisement maybe???!? When they move your car they don't put any protective seat covers I have seen oil stains on my car seats. I would also consider this. Watch out for the little things that matter and call them out on it. On the good note oil change prices are very reasonable. read more

Fast and friendly service . The employees make you feel welcomed the moment you drive in. They were awesome in taking care of my car ! I will definitely be back !! read more

I went here to get an oil change... I pulled up and rolled down the window, the guy came up to my window and noticed I had a car seat in the back and BEFORE he even asked what service I needed he asked if I had a kid and I told him I did and he said "oh do you want to make another one?" Ummm excuse me? Also my coworker walks past the shop from time to time and she gets harassed by the same guy. And these are the reasons you will NEVER get my service. The dude is a creep. read more

Showed up at 7:15am on a Saturday morning as yelp says it opens at 7, the website says it opens at 7, and the sign on the door says it opens at 7. Waited in the parking lot until 8:15. Finally gave up. Wasted my opportunity to get my much needed oil change. read more

Fast Friendly Service. Went in for an Oil Change and to replace some fluids. In and Out in about 30 min.

Took a while for them to change my oil. Then they just about put in the wrong oil. Double check what they are going. The price was good.

Amazing service! I came in on a Wednesday and was practically in and out. Quick, efficient and did I say QUICK. The assistant manager Cesar is knowledgeable and super helpful. Very friendly and courteous. I will definitely return to this location in the future. Thank you! read more

Worst jiffy i been too just basically saying he did everything on paper but didnt even check it. Jiffy lube generally vaccumes etc right? I didnt get one nor did my tire pressure get checked because i knew the left front was low wanted to see if they would make sure everything is good. Do yourself a favor change the oil etc yourself 20$ labor for them to do nothing besides oil. read more

My car was a bit overdue for an oil change. I was driving by this location and decided to pop in and see how long the wait would be. They took my car in almost immediately. The manager Olivia checked me in fairly quickly. My wait time was short, but long enough to use the clean restroom and find a coupon online for the oil change. Soon my oil was changed, coolant topped off, and air filters checked. 60k mile service was offered, but I didn't have time for it today. Brandon and Francisco were quick and helpful. Much better service here than at some other Jiffy locations. 1 note: Brandon reviewed my receipt as to service provided (good), but no one showed me the new oil level, as I have had done at other shops. read more

Came in here not really expecting anything because I am not a fan of big name shops.. but I have to admit .. the guys took care of me. go see frank . This guy the real mvp and will go beyond to help u out. Appreciate the guys being safe here too. U stay in your car thru out the whole process.. I was in and out in less than 10 min. Record time ! Will be coming here again !! read more

Could not have asked for a faster oil change! Thank you to Olivia and Ryan, yall have this jiffy lube running smooth and fast. And with these new stay in the car coivd rules, I couldn't feel any safer! Again thank you!! read more

I had a car issue and pulled into a parking lot not realizing I parked in front of a Jiffy Lube. I looked up and when I realized there was a Jiffy Lube there, I seen two gentlemen walking my way. Although my issue had nothing to do with the oil or anything to do with any services they provide there, they still took the time to look over my engine. They also give me advice as to what I should do. I couldn't be more grateful for the help I received as well as the customer service from Frank and Derek. Thank you both so much!!!!! read more

Was in yesterday with my Wife's car, and as usual greeted by Cesar F who always remembers me, great service, quick and is the reason I bring all our company vehicles as well as all my family vehicles to this location. Very pleased. read more

Excellent customer service! Very fast very efficient I called around 4:30 to have my car oil change and they told me to come on in. I even brought my little dog. They were even very nice to him! I will be back definitely! read more

Best place to do oil changes Frank took care of me ! Will be doing my oil changes here from now on very professional knows what he is talking about and had a answer to all my question nothing else to say great shop staff we all professional as well thank you guys ! read more

I want to give a two thumbs up to this Jiffy Lube! I was impressed with the knowledge of Oliva. She not only explained my oil change service she had excellent customer skills!!!! I will definitely return to this location for an oil change. read more

This review is for the employees who worked 5/21/21 @5:30 Pm. I came in 30 mins before closing and was given the best service. Usually employees would be upset at a customer who comes in last minute but not Samantha, Ryan, and Timothy. Thank you for the great speedy service. Special thanks to Samantha! read more

A fast and friendly service station. I Highly recommend an oil change here. The service men and woman are friendly and experienced.

Came on a Sunday mid morning. No wait, staff super friendly and didn't try to upsell me. They even helped me find a coupon! It's a drive thru service right now so no need to leave the comfort and safety of your vehicle. Only took off one star because they weren't all wearing masks. read more

I was hesitant to go to Jiffy Lube instead of my dealer, but for convenience sake decided to take the chance. This Jiffy Lube in Upland could not have given me better treatment. Everyone there treated me With respect, courtesy and appreciation. They informed me thoroughly what they were going to do and what options I had. due to Covid, I couldn't wait in the lobby, but one of the employees brought me a chair to sit in and wait in the shade until they were finished. Their prices were not out of reach. I will definitely go there the next time I need an oil change. read more

Cesar and the staff always provide great service! I have been coming here for years and will continue to. Always fast and friendly!

Great job by Thanner and Ceasar!! Very helpful got me in and out quickly checked and filled all my fluids. Definitely coming back for my next oil change! read more

First time being there , great service all my questions were answered definitely recommend this location

The manager Mark is very helpful and very good service.

It really only took them about 15 minutes like they said. Very quick and very kind! And they didnt try to sell me a thousand different services. Thank you! read more

We brought two vehicles in at the same time for oil change & tire rotation. One car needed some extra services, but was still less time and less money than the dealership charges. Everyone was very friendly and efficient-Cesar made sure we were well taken care of. It's wonderful to support an establishment that has great customer service, and strong work ethic! read more

Great service and well informed staff. No pressure to up sell you but they let you know what needs to be done.

Dishonest. Conniving. I used to come here because it was a simple and affordable in and out process for an oil change. I use my car daily there are zero issues with my car. I also am very familiar with my engine. But today suddenly I was charged well over $25-$30 more for a simple oil change that I always get, I was told I suddenly have battery issues (I don't). I was also told I need to get a tire rotation even tho they are a fairly new set of tires. (All 4) I feel cheated, lied to and tricked. I am familiar with my car engine specifically because of mechanics who treat me like I'm stupid and feel they need to "man-splain" what is "wrong" with my engine. Ive always looked after my car. Whoever this person is who tried to pull this stunt with me (and to an extent got away with it) should be fired. However I know NOTHING will be done about this. And now I fear that my engine and battery were tampered with especially since at the end of my transaction was told I needed to reset the code on my GPS and radio which is a security measure my car has when the battery is disconnected. Thanks for giving me anxiety when I drive. STAY AWAY. read more