Service was as requested. Professional and quick. Will come back again. Good value. Thank you.

In and out within 15 minutes for my oil change, plus wonderful staff! Derek explained all my options to me and additional services they offered, he did not push me on anything and stuck to my reason for being there Ryan and Brittany were great and personable! read more

We just needed a simple oil change/basic check up on our car since our regular dealership takes too long (even for oil changes--you'd be stuck there for 4 hours, at least) and was still closed during the quarantine. However, our experience today at Jiffy went very smoothly! The man we saw today took care of everything very quickly and efficiently, and took time to explain the process. I'm satisfied with how speedy, polite, and easy the service was here and with this staff member we got in the afternoon (Although we didn't get his name! You were great!). This is one of many good experiences and reason of why I usually prefer to go to a Jiffy Lube over other shops. read more

I came here for an oil change on a long term rental car. They billed my rental car company directly, and they had me out in less than 30 minutes. Brittany did a good job communicating. I trust my independent mechanic more, but I would definitely come here in a pinch. Thumbs up, this visit was much better than my experience with a Jiffy Lube near Portland, OR in 2015. Thank you Brittany and team! read more

Went into Jiffy Lube last week to get my oil changed before work. I was greeted promptly by Brooke who helped me with the rest of service. Brooke and her team are professional, kind, educated and efficient! Will definitely be going back to this Jiffy Lube! Thank you! read more

Jiffy Lube were there for me when I had to change my whole radiator because my car was overheating! They saved the day! I was so relieved to get my radiator replaced and came back for service on new brakes too! Ed was very helpful with his team and I felt at ease giving up my baby for the but that they took care of her twice! Highly recommend as they told me of other issues I needed to work on like new from wheels because they were balding too! I highly recommend! Thank you Mike too and the team for working on my Dodge Challenger! read more

Excellent - fast, friendly, and efficient - service today! Great team, went right to work as soon as I pulled in Thank you!

Hello people of earth , in today's ever changing climate , we should all strive to take that extra step to make the world a better place. Exactly what Mark the manager here at Jiffy Lube did for me , and that's exactly what I'm doing for him now. I want to give this gentleman the credit he deserves , for making me a happy customer and handling everything professionally and in a courteous manner. I needed something addressed and he took care of it on the spot. Great customer service , my hand to God and I'm a Christian!!! God bless America. And VIVA ITALIA read more

Jiffy Lube Oil Change - JUMPING FOR JOY - Auto Repair Near Me - Upland, California

Service was great and fast. The team is very nice. I will be going here again for my oil change.

Due to COVID concerns, I've been putting off getting my oil changed. (Truck has been parked mostly) I read one of the other reviews and was so impressed at the accommodations for safety in the review, I came the next morning. Frank took care of the paper work and Derrick did the the top side service. Don't know who was down below. Both were very nice gentleman, Derrick was a hoot, I was smiling behind my mask the entire time hearing him interface with customers. Thank you for your patience in directing me through the drive bay. :-) Thank you for your service, read more

Wow I dont know what it was today but man!!! They're fast today I only wait 20min and they move about 8 cars in front of me in n out great job!!! read more

They were great. Super friendly and the manager was a true professional. Definitely coming back.

After dealing with terrible service from the business across the street (I won't name names, but it rhymes with fallstart lol) I went over to these guys to see if they could help me with an oil change. My drain plug was stripped and I was denied service by the other guys. Not only were they able to help me, but they replaced the drain plug screw, noticed that the guys put too much air in my tires (fixed that), topped off my coolant, completed the oil change, and give me a discount! I was extremely grateful. Thanks again guys, you really saved my butt today! read more

Derek & his team really turned a poor experience into a great one, i came in for an oil change before leaving for a trip and they didnt have my filter so i had to go to autozone and grab one, FYI the bad experience wasnt from Derek, it was autozones disrespectful immature employees that turned this into a problem. Anyways i came back super pissed about autozones service and Derek was extremely polite & patient with me and he offered to give me a coupon which i really appreciated. Derek handled the situation with professionalism and maturity. I never care to leave reviews, but i felt the need to point out how customer service should be. read more

Upon arrival, I was greeted by a friendly employee. He made me feel welcomed and mentioned their fresh coffee and water inside. Caesar was very helpful with my oil change. He was very polite and professional. I got my oil change done very fast which is perfect for my busy schedule. The prices here are pretty good as well. I came in with a coupon from Yelp and they gave me no trouble with using it. I will definitely be coming back here for my next oil change. I recommend Jiffylube! read more

I come here on occasion (when I realize I need an oil change BADLY and am out of time to make an appointment elsewhere). After my past visit, I think I've decided to stay away. Like most other places that change your oil, Jiffy Lube hits you with a bunch of suggestions to keep your car running smoothly. On this occasion, I was told my air filter (by the engine) AND cabin air filter should be replaced. I thought to myself, "sure, why not?" When I got the final invoice, I was shocked to see that I was charged nearly $50.00 for each filter ($44.99 for one filter and $49.99 for the other). Now, I know they've gotta charge a bit more than my typical auto parts store for these parts, but a 50% markup?!?!? Crazy! Now, to be FAIR to this Jiffy Lube, they did provide me with a "quote" before performing the work. It was my fault, that I didn't bother to look at the quote (but again, I'm familiar with auto parts, and I figured the air filters would be around $20 or so, each). Anyway, when I asked the tech about the price, he told me not to worry, he was giving me 10% off the air filters. When I told him about the Yelp check-in offer of $12.00 off my service, he told me he'd give me an "Employee Discount" of $15.00 off my service instead. Sooooo, he basically only saved me an additional $3.00 (and I still paid a 40% markup). *****UPDATE***** After claiming I only saved $3.00 by the "Employee Discount", I was contacted by Jiffy Lube, Customer Service regarding this review. I now realize the employee, in fact, provided me with a $24.50 discount on the service (saving me an additional $12.50 over using the Yelp Check-In Offer alone). Don't get me wrong, the oil change service is QUICK and easy (especially for those of you who don't make appointments). I've got no complaints there. But the outrageous costs of the filters (which came out to more than the oil change), have me thinking I'll just go elsewhere for oil change service, or, at least change out those filters myself. read more

Asked beforehand time estimate gave me 10-15mins ended up being an hour. Car service was already completed and wasn't given my keys 30mins later ??? worst experience go to any other jiffy lube read more

Showed up and Thanner and crew were professional and fast. Always good service here Was in and out on a Friday, in 25 minutes. Chilled in the truck and they handled business read more

This place just wasted my entire morning. Says they open at 8AM but turns out they don't actually open until 10AM. The website and sign on the door say 8AM. The manager was just sitting in his car in the parking lot. I told him they should have put a paper on the door stating the change in hours due to the holiday, he said he had no control of that. I could have gone somewhere else an hour ago. So irritating. read more

ladies, if you ever worry about your car, anything take your car to Jiffy Lube they will do an analysis check top and bottom of your car and let you know if there's any problems my car just pass with an A+ with their professional work their patience and their wonderful skills also customer service and a smile took care of me !like I was the only customer this is the place .they got me on the road quickly and I feel safe thank you Jiffy Lube and to all of your employees. Give them a free lunch. read more

Came in today and not one person acknowledged me. They served two cars who came after me. As if it was hard to understand the order with two lanes being open. Maybe being aware of the order of customers should be a priority. Even as I reversed my car out of the bay, I got no eye contact from anyone. Check the cameras. I felt like I was in a movie filled with a bunch of kids on recess trying to operate a business. No professionalism instead they were looking cool and having fun together. I get we all have our off days but yeah, there's still a standard that needs to be held when servicing and working. LOL if you come here, don't expect much of service. You won't be disappointed read more

Ceaser and his crew here are extremely helpful every time I come in for an oil change. They had me in and checked it within 15 minutes and were extremely courteous. I even brought in a coupon which I guess was only valid at other locations so Ceaser got me all signed up under this location and let me know about the coupon this location had. Never have had a problem here :) read more

Appreciated the service I got there from Caesar and the team! Super welcoming. Always giving great advice about my car and knows what they're talking about. Most importantly, FAST & EFFICIENT. I went somewhere else where I had an appointment and they told me I had to wait an hour just to get my oil changed because they had people on lunch. Not here at Jiffy Lube! I was able to get outta here at Jiffy Lube in like 10-15 minutes with no appointment. Highly recommend. read more

i was in a car accident off the freeway and pulled into here, i needed help to attach the bumper so i can drive it and they all were so nice. Johnnie took the time to come over and help me and gave me a few kind words to make us feel better! The place was packed too! So to take some time to stop and show some kindness was above and beyond! i would give more stars if i could!!! read more

Great fast reliable service! Glad I came here and everyone was very friendly. I will return.

Caesar was a great help! They do a great job of servicing your vehicle I definitely recommend this place!

$90 for an oil change on a new car and they didn't even refill my fluids? Come on man. Just drop some windshield wiper spray in there. Not sure why it cost me $20 more than last time. I used a coupon too. ‍ Their employees are nice to me and they always talk shit on each other. read more

Mark,James, and Aaron all helped me today with my oil change and swapping out a tire. Very helpful dudes. Clean,quick and professional. Thanks! read more

I want to state how great these people serviced me today. They were very professional and Fast. I showed the jiffy Lube technician a coupon I was offered by Jiffy Lube through an email and he was happily willing to discount me. Tim went over the Jiffy Lube top off policy and tire air refill. I want to thank the incredible work there thank you. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Upland, California

Cesar and the other gentlemen at jiffylube were excellent informing me of my choices , checking my car and getting me in and out quickly . They were all respectful and professional! read more

Horrible experience w/ this service station today. After parking my car in front of the garage, their service manager CEASER asked for my information and told me to wait in their lobby. Minutes later he told me that he will not do an oil change on my car. He INCORRECTLY stated that I only drove the vehicle 1000 miles since my last visit. (I drove 6800 miles since my last visit back on APRIL 17th). After challenging him about his evaluation of my mileage, he got hostile and refused to service my car. He then gets in my vehicle and drives it out of the garage, telling me to go somewhere else. I ask for his information so I can make a complaint and he refuses to give it to me. The name tag he had on his shirt read CEASER. I then stepped outside the garage to call his corporate office. CEASER then threatens to call the police if I don't leave the area. I just wanted an oil change and not to be intimated during the process for challenging CEASER'S inaccurate assessment on my vehicle. I obliged him by proceeding to the nearest FIRESTONE COMPLETE AUTO CARE service center. They provided me with excellent service without any hassle. NEVER GOING TO A JIFFY LUBE CENTER AGAIN! read more

Wonderful experience, I didn't even have to wait, stayed in my car and was in and out in 20 minutes. Very friendly workers, I will be back. **Dory will keep swimming back** read more

I have frequented this particular Jiffy since I moved here to Upland, I would not go anywhere else. The service here is quick, easy, orderly, and efficient. A sense of humor goes a long way. I dealt with Mark this last time for an oil change. We chopped it up, had some laughs, and I was on my way out in a Jiffy, no pun intended. The customer care and service was refreshing and the efficiency was outstanding. Thank you, Sincerely, Frequent customer read more

Great customer service and everyone was so helpful and explained everything in detail. Would recommend to everyone.

So quick and easy! I stayed in my car for my oil change and they were done within 10 minutes (or possibly less?). Very friendly staff, especially Ryan. Thanks again, everyone!! read more

I love coming to this Jiffy Lube. It never disappoints. Fast and friendly service every single time. Olivia and the rest of the crew took care of my Prius this evening. Something that used to be super annoying to do is now so simple. Thank you Olivia and Alvaro! read more

I shouldn't have waited. After waiting longer than I was quoted, I was given sub-par oil. Immediately I noticed a difference in my cars performance. Went back to make sure everything was tightened and sealed. Little did I know it was because of the oil quality. Now my timing belt is bad and I have to replace all that. They ruined my car. Never again. read more

I was nervous about my first trip here since I usually go to the dealership. It was great! I could stay on my car, a real plus for handicapped people. It was quick and thorough. I will go back! read more

the best assistance from Derrick and Adrian. they helped me without any guff. i appreciate them a lot!

I tried this place twice, well the oil change took less than 30 mins which is the only pros of this place but the cons are: 1- they didn't validate the coupon on Jeffy lubes website, i a had $13-off of the signature oil change and 10% off for the second services, the cashier first refused to accept the coupon telling me they are not in the participating location list, then i showed her their addresses then she reluctantly took $13 off of the oil change then i asked 10% off for tire rotation but the manager refused because tire rotation is less than $45, I had print out the coupon with all "terms and conditions" and told them the coupon doesn't say $45 and above, the manager still didn't accept the coupon without any explanation. 2- part of the signature oil change is cleaning the exterior side of windows, I attached the pictures after the service They messed up the windows so I had to stop at the first gas station, see the pics and judge yourself. read more

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