Worst place every. Came here and order. After 30 minutes of waiting I asked and updated on my order and the cashier told me they couldn't sell me the food. I asked why if they took my money and made me wait, she said the same thing that they couldn't sell me the food. This was humiliating and disappointing. Will never eat here again and do not recommend it. Also she didn't want to give me my full money back. read more

Absolutely unacceptable. We have eaten here for years but you lost a couple customers and our families! Was given major attitude while ordering by the cashier. She obviously didn't like us for some reason because she gave us bad beans(they didn't have any flavor), a destroyed chicken, and mild salsa after repeatedly asking for hot. The lids even had H on them!!!! She gave us BAD FOOD ON PURPOSE!!!! How dare you! My boyfriend and I both are ill today and karma is coming for you lady. Disgusted. read more

Love the food. I did have an issue. We were there about 40 minutes before closing time, one of the workers began mopping the floor. For the rest of my meal it felt like I was eating fabuloso. Why can't they wait until people are gone before they start mopping? Turn my good experience into a negative. read more

I love juan pollo, their chicken it's soo juicy and the mashed potato it's honestly the best. And the best part is that their prices are reasonable read more

Great chicken, great service and great smile with the lady who run the front... she was very sweet and nice. I enjoy the chicken at juan pollo, the best in town. read more

I usually go to Juan Pollo in La Habea and this one is just as good, they are all good. So fast and so tasty. Ever since I was a kid I was always saving the best part for last like bacon at the end of breakfast that is unless I am having waffles then they go last because that is truly a dessert. Every part of my half chicken meal for about $7.85 is always excellent. I don't know what to eat first the chicken, the excellent rice, the awesome potato salad, or the beans. Plus it comes with your choice of corn or flour tortillas.I don't know how anybody would give this less than five stars unless the reviewer was having a bad day. :-) read more

Juan Pollo - Can't believe only one person in line today. Usually there are three or four people in line at dinner time. - Mexican Near Me - La Mirada, California

Our dinner was just under $40.00. The chicken and corn tortilla's were dry. They charge extra for additional salsa, and it's not as good as it has been in the past. Overall it was very disappointing. read more

Catering service sucked. 1:00 pick up time. Its now 1:45 and food is not ready. Unreliable

The chicken is moist and tasty. The potato salad and rice are very unique, and I mean that in a good way. I also really like the salsa and always order extra. The prices are excellent. I just wish they had the coleslaw like they do at Juan's Chicken on Valley View and Imperial. read more

First time here to this location I got the lunch special chicken meal for $3.99 came with bean, salsa and rice. The rice was a bit tad undercook still hard somewhat came with green onion. Bean was pretty good. The chicken skin look crispy the way I like it but unfortunately the chicken was very salty I was very disappointed the way the chicken tasted like. I had to drink 3 bottle of water just to take the salty taste out of my throat. Everyone taste bud is different but for me very the chicken is very salty but moist ! I will never go back to Juan Pollo again the chicken is just too salty for my taste. And the tortilla was wrap up in a aluminum foil all stuck to each other. I prefer El Poll Loco instead. read more

I will it come back to Juan Pollo and I hope that all of them are different I used to think this place was bomb and I left disappointed not only are they rude but the food was not as good as I remember I will give one more try on a different location but this one on La Habra will not come back read more

I went in this morning,we use to get chicken from the Valley View location all the time.Well I have only been to this location a couple of time and I have been really disappointed.Flavorless chicken and their rice is the worst it was under cooked.Staff isn't very welcoming either there too busy laughing and sharing last nights events. read more

Was excited to find a Juan Pollo in the area. A little out of the way but willing to go the extra distance only to be disappointed. All around, the food was rather bland. Won't be returning to this location. The Juan Pollo in Covina is much better. read more

I often go to Juan Pollo to eat. It's a great meal for a great deal. I can honestly say its the best tasting chicken I have ever eaten. Plus its healthy for you. I highly recommend it to you and your family. They have family packs that are reasonable and party friendly. Give them a try. I guarantee you will be a repeat customer. Robert E. read more

Best chicken in town! The beans, rice, and potato salad are good, but the corn tortillas continue to fall apart. They just totally disintegrate when you grab them. I'm sure you can buy better corn tortillas than these. I called them months ago about this problem, but apparently nobody is listening. read more

Chicken is good. Rice is good. What they need to improve is the customer service. On 12/ 7 at night I asked for a custom order that has been ok since they opened here. A cook now said that he would NOT honor my request for less beans and more rice on my order. Maybe the cook owns the place. Someone should let him know that he has a job because of repeat customers. I Come every week here but I'm now going to drive the same distance to the valley view location. read more

By far thee best tasting chicken around. Blows El Pollo Loco & KFC out of the water! I live quiet a distance from their La Mirada location, however I happen to be in the area driving on an empty stomach. I called ahead so I could just pick up my food and go but the female that answered advised me to just come in because they had everything ready. Nice to know. I ordered one of their combos for 1 which included 3 small sides. I got rice, beans, and potato salad. I love how they use white rice instead of mexican rice. And that they add little chunks of chicken to the rice as well. Its almost like a fried rice but with chicken instead of egg. Tons of flavor in all the sides! And the chicken, so moist, so much flavor, its finger lickin' good. The meal portion was more than enough. I ended up making two meals for myself and a meal for both of my kids out of it! Prices are very reasonable. The only bad thing i have to say is about the female they have at the cashier. She was not friendly and did not have good customer service skills. Maybe she was having a bad day? Idk. And frankly i don't care, her ugly attitude is still not enough to keep me away from this restaurant. It's BOMB! I give it 5 stars PLUS 3 snaps in a Z formation honey! I would recommend this place to anyone! read more

This is the best place for takeout. The chicken is perfect. The beans are perfect. The rice and even the potato salad are perfect. They are reasonably priced and great for catered gatherings... And oh yea, they are really fast. The second you are done ordering, your perfect food is already bagged and ready to go. As you can tell, we (and I mean my entire Fam and extended fam) love Juan pollo read more

I came here tonight to pick up a late night dinner. The staff was very friendly with my kids even though it's late and about 15 minutes to closing. read more

This was our first time going. My husband co-worker referred him. We order the mini meal which is a whole chicken, rice and beans potatoes salad and salsa with your choice of corn or flour tortillas. The chicken was seasoned to perfection the rice had chicken in it. This was definitely worth the drive. My husband enjoyed it so much he had to order me a to go plate because he said the last piece of chicken was for him. Now I know it was great because he was not willing to share. read more

I LOVE THE CHICKEN HERE and it is all because of The Man Who IS THE COOK!!! He should have a Star on Hollywood Blvd..For BEST Chicken! the Skin Is Brown and Divine!!! the Chicken Moist..The People who wait on you at the counter Are Also The Nicest!! The salsa and the potato salad the tortillas rice and beans..are there for you to wrap up your chicken up and enjoy...I LOVE THE CHICKEN!!! Wi the Tortillas and I take it home and ENJOY---You Should TOO! PS..I don't care about the interior..ITS ALL ABOUT THE CHICKEN AND THE PEOPLE!!! read more

Decided to grab some chicken for dinner for the family and decided to call in my order since I was about 15-20 minutes away. Called to make my order and was told to just come in to make the order cause they had a line in the restaurant. Isn't that the whole purpose or calling in an order?! Very disappointing. read more

Called in a phone order ahead of time for Easter to be ready at 2pm....it is now 245pm and still waiting!

I have been coming to this Juan Pollo (Now Juan's Chicken, LOL) since I was a kid and it has NEVER disappointed. The chicken is always cooked perfectly with that beautiful golden brown skin. The rice is amazing with bits of chicken in it, you'll get full just with this alone. The salsa is great (but wish it was much spicier). Parking can be kind of a hassle if its busy but I've learned when not to go. read more

Food is good but girl at counter was so rude I felt like I was bothering her and she didn't get my order right. She definitely has no customer service skills. read more

Chicken is amazingly flavorful. I reccomend adding lemon juice or soy sauce and its an amazing combination. Love this place. Never get tired of it. Def. Recommend. :) tops kfc and el pollo loco. read more

The food is delicious but customer service is horrible. The female cashier with blonde hair was yelling at all the customers who were walking in that there was no more chicken when the two ovens were completely full of chickens. She simply could've said that she ran out of cooked chicken instead of giving an attitude. When it came time for me to order She said she couldn't take my order because there wasn't any chicken and I told her I was going to wait. She then proceeded to say that she wasn't going to sell me anything and I didn't understand what she was saying. She followed by asking me what I wanted and I said a jumbo pack. She then said I can't sell you that , what we're you looking for and I said "3chickens..." and she said I can only sell you two. So I told her it was fine and less then 5 minutes later I had my two chickens when she just finished yelling at everyone that she had no chicken. She was VERY rude. read more

Food combos are priced fairly. Place is clean and good customer service. Chicken is full of flavor and juicy. Love their white rice and beans. Can get busy during lunch and dinner but worth the wait. read more

Rude service and they charge way too much to use a credit/debit card. I don't support that attitude in a business. There are too many other choices around to pay more than necessary. read more

Juan pollo is delicious and this location is no exception. What stands out at this location is there fast service and cleaniness. Never disappoints! read more

Juan Pollo has the best chicken very tasty. Better than any other place .Always great costumer service. And also a very clean place.

Love this place!! Yesterday we had family over, we ordered 1 jumbo combo & 1 mini pack (for about 14 people.) Everyone loved it and we had more then enough food... Service was fast and the young lady at the register was very friendly. (Wait time was less then 10min) I'd recommend this place to everyone!! read more

i'm a El Pollo Loco fan but sometimes you have to take a break from it especially when they an off day. So i saw an advertisement on Juan Pollo and decide to try it out (mind you i have to go out of my way home to get here). Simple looking place, you see the hard working staff. Reasonably priced. Got it home....OH MY GOODNESS!!! GOOD GOOD GOOD!! LOVE IT ALL! I totally wasn't prepared for that Potato Salad----LATINOS GETTING DOWN ON POTATO SALAD!?!??! WHO KNEW!?!? Next surprise.....The rice alone.....i would drive for that alone, simple yes but delicious!!! read more

If you can get past the first impression of the interior aesthetic you will be pleased with the food. At first sight I thought I had made a huge mistake in following someone's recommendation to try this place out, but it was a winner. I ordered Juan's big pollo bowl which included pinto beans, rice, shredded chicken, grated cheddar cheese and green onion. It lived up to its name of being big, as I was not able to finish this bowl of deliciousness, although I stuffed myself trying. My husband who has been here on at least two other occasions ordered his now usual quarter chicken with flour tortilla, beans and rice. He expressed that he was not disappointed. His review is the chicken is moist and flavorful. The best part is that it's affordable. We spent about $7 on each of our meals which included drinks. We dined in and I soon forgot about the appearance upon walking in once I took my first bite into my bowl. read more

We love to eat here!!! The food is great, but I felt compelled to review them this time... I called my order in just like at any other place when you do I expected it to be ready... I called the order in at 6:06pm the lady on the phone told me 10 min. Great that is about how long it takes me to get there... well I got there and paid and then had to wait for all 4 people in front of me to get their order. I just walked out of there at 6:40!!!!!! That is almost 30 min!!! read more

Came for a quick lunch, they opened late. Door hours were 11 but they didn't open until closer to 1130. The food was good and arrive was ok. The team looked like they were busy eating with mouthfuls full of food while i was waiting in line to order. Little odd, but we all get hungary read more

I love Juan Pollo just this place has horrible customer service! This is the second time I pass by this Juan Pollo and place an order to go and for the second time my order is wrong. First time I ordered the lunch special and they gave me a whole chicken with tortillas only(no sides)... the second time I ordered the same lunch special with whole beans and corn tortillas I got flour tortillas and refried beans. I don't know if the girl taking the order doesn't understand or the people making the food just doesn't care and put whatever they want. Never coming here again! read more

Hooooorrible customer service! I called in a week in advance to place an order for catering, was supposed to be receiving a confirmation called and never did. I called the day before to confirm... They apparently didn't have my order. I asked her what I myself would be able to fix it, and she said "i don't know & you'll have to pick it up if you do order" So i went ahead and tried to order, but we couldn't understand each other (language barrier) so i started speaking spanish & she got upset with me! I was so confused so i just cancelled my order & called another Juan Pollo. Did not have one problem with that location. Since this one is a new location, i would hope they would have close to perfect training... guess not. read more

Ive been to other juan pollos and thought they were good but this was not the case here. The food wasnt good, especially the chicken and potato salad. Besides the food being bad they told me i could only order an xl potato salad because they ran out of the other sizes......i dont get it....i asked if they pre package them and the clerk said no. So then why cant i get a smaller size then? Who knows. Wasted my money on the big size and it wasnt even good. Anyway,go to juans rotisserie on valley view. It use to be a juan pollo but its way better. read more

First off let me say that the workers are really friendly and helpful! The food is amazing. And they have great deals. They even have catering, and is really clean and a nice atmosphere. read more