Martin, the owner, and his team (Joe) were absolutely amazing! Highly recommend PRS for any…read moreservices. They helped us with mold remediation services and saved us from our terrible experience with Bill Howe. We are about to have a baby in under 4 weeks and they came in and settled all of our anxieties and did such a thorough job. They are knowledgeable, professional and explained everything they were doing and why they were doing it. They ensured all our needs were taken care of and to top it off Martin and Joe are super personable, so easy to speak with and you can tell they both enjoy what they do. PRS is not there to price gouge you, Martin is there to help you solve your problem efficiently and in a timely manner. He understands what it takes to build relationships and to provide the best customer service imaginable. We are so thankful for Martin and his team!

I Highly recommend this company!! We used them for the majority of our water leaks, floods, etc…read more They're very responsive and reliable with a customer-first approach. The crew is highly skilled, knowledgeable, and friendly. Their pricing is hard to match- not only do they offer rates that are highly competitive and excellent in the market, but this pricing is also transparent and honest, with no hint of gouging or overcharging.

Bello Express Carpet Care was recommended to me by another carpet cleaner who unfortunately does…read morenot service my area. They were professional on the phone and carefully went over my expectations as well as the service they could provide. Few things that I noticed: 1. Professional attitude - Bello arrived on time and after the initial walkthrough, he went over the entire process. He went over different types of carpet cleaning they provided (standard vs. deep clean), how long the process will take, how long to dry, face masks/shoe covers they'd use (he even offered me some shoe covers!) 2. Competitive pricing - pricing was very competitive from the quotes I received from other cleaners. Bello also provided a breakdown of the cost and answered any questions I had. I appreciated that he was upfront with the costs and there were no hidden/unexpected charges at the end. 3. They have a portable machine! I was worried that the truck mounted machine wouldn't be able to reach my unit so they were kind of enough to bring a portable machine (does require extra charge though). 4. Thorough and careful - the team brought corner protectors so that their machines did not damage the walls/paint. They also took the time to wipe up any wet spots left by the machine on the non-carpeted areas. I am very satisfied with their professionalism and quality work. I'll be recommending them to anyone I know who needs their carpets cleaned and will definitely use their services again!

There happened to be some water type stains on our two year old couch and Bello Express cleaners…read morecame in and made our couch look brand new! Absolutely impressed by their professionalism and service and their work. They come in and let you know right away what needs to be done and provide you with options. If you have invested in your furniture, you also need to invest in maintaining its condition in the future years to come. Bello came in and did just that for us. Will definitely use them again. Thank you!

We had some water damage in a carpeted room so we called to get help. Daniel from the remediation…read moreteam was nice and even helped walk me through filing a home insurance claim since this was my first time dealing with a situation like this. Daniel can be a bit hard to get a hold of, particularly through texts, but the water damaged areas were fixed quickly once we were able to schedule it. After that we were assigned Larry Ingramm as the project manager for reconstruction and I have nothing but praise for him. He is great at communicating, knowledgeable about the products and services, incredibly patient when we had a hard time making decisions, and went above and beyond every time we asked for help or clarification. We were so lucky to have him as our first project manager! At the beginning of the reconstruction project, there was a lot of stressful miscommunication between myself, the remediation department and home insurance with regard to where payments were being allocated and Larry helped clear a lot of that up. Our project has since been passed on to a different person due to time and resource constraints but Larry immediately worked on getting the new PM up to date on the whole situation so there wouldn't be any miscommunications. Larry left such a good impression that we felt the need to praise his work even though we haven't completed our reconstruction project yet. Things are also looking good with the new project manager Junior. He got in touch with me immediately after the project was transferred to him and has been very respectful. I had one question about a procedure and he answered so clearly and succinctly that I was floored. I really think it's the first time anyone I've ever worked with at a business level that has answered one of my questions that clearly. From just that one answer, I'm quite impressed and no longer apprehensive about this project moving forward. If only everyone was a Larry or Junior, life would be so stress free! I am excited to get our reconstruction project underway and would definitely call on these two again if needed. The remediation portion of my experience gets a 3.8 stars since I wasted a lot of time figuring out the ropes when both my home insurance and Cutting Edge could have been clearer about who should pay remediation (hint - home insurance typically pays remediation directly, and the customer only starts paying when reconstruction starts). Larry and Junior both get 10 stars each for communication, and work ethic which is why Cutting Edge is still getting 5 stars from me overall. I will update this review after reconstruction is actually finished but I think it'll be just fine since Junior will be overseeing this.

Very disappointing experience…read more Communication was poor throughout the project. I rarely knew when they were coming or what the timeline looked like unless I asked. The biggest issue is that they damaged a custom cabinet during removal and were unable to match it when replacing it. Their first attempt was a plywood cabinet that looked nothing like the surrounding cabinetry. The second attempt used solid wood but still didn't match. They eventually brought in another cabinet maker and got closer, but the replacement still very obviously does not match the rest of my kitchen. Now I will have to hire another company to redo the work to get a proper match. Their solution was offering 20% off the invoice, which doesn't come close to covering the cost of fixing the problem. If you're installing all new cabinets from a wholesaler, their work might be fine. But if you have custom or high-end cabinetry that needs to match, I would strongly recommend looking elsewhere.

Excellent resto company. Luis and his guys were always on time, communicated well, and open to any…read moreminor changes that were needed. I got other bids on different parts of the project, and Quality usually had the best offer. I'd recommend them to anybody looking at remodeling or restoration jobs.

Superb service and follow up to completion. I had an in-home flood last year and this company was…read morereferred to my by my insurance claims adjuster and flooring contractor (whom I trusted, having worked with her previously). Quality Restoration was straightforward with me, providing accurate descriptions of complexities and times of repair, unlike contractors involved in demolition and water mitigation preceding their stage of repair. They also agreeably removed and relocated wall art that was left behind (curiously!) by the movers. I was pleased with the professionalism of the owner, Luis, including the office personnel and all Quality company workers involved. The follow-through is value-added, in my opinion. They were fair and extremely considerate of handling the details needing attention/touch-up to my satisfaction and for this I am very grateful and cannot praise and recommend "Quality Restoration" enough - for living up to their name.

Great experience with DGI, Victor was extremely responsive and easy to work with. Definitely would…read morerecommend.

I just wanted to update my review of DGI restoration I initially gave them a great review. Why?…read moreBecause I'm not a plumber and face value the work looked good to me. However after having pipe leaks and weak water pressure, I consulted two separate plumbers. Both confirmed that the work was bad and they used parts that were not technically legal to use. This was a wake up call for me. In this economy when my budget is already tight to have someone purposely do shooty work is very frustrating. So I took the time out to warn others not to use these people they are not honest and hopefully you don't get ripped off like I did. Here's a picture for proof.

There is NO way that the reviews on here are real or maybe they are better at restoration but when…read moreit comes to construction/remodeling Dryfix Services are THE worst! I've had them working in my home now since October for a job they told me would be done, Dec 5th. It's almost February. I can't even begin to explain everything that has gone wrong but here are the highlights: Sales guy named Sergio who promised the moon and the stars, all was a lie. Contracted a guy named Manny who would never show. Ambiguous quote that the owner Jaime could not stand behind and has tried to go back on several time now. Project manager, Chris as much as I want to like the guy, promises only get you so far. Workers have chipped my new vanity, cracked tiles, scratched my new toilet seats. They couldnt even center a showerhead in one bathroom and the hot water comes out cold in my other shower because the faucet was installed wrong. Has issues with countertops being installed. The first bathroom was not supposed to have a backsplash because I had a tile wall behind. The second bathroom needed a backsplash because there was no tile behind. Of course, they got both bathrooms wrong! It's literally been like this almost every day of the project. Everyone points the finger at each other while the owner Jaime has his assistant Gabriela send invoices for material costs that we never agreed on because they overpromised. No accountability. No time management. No respect for working Mom. The only guy who has done a good job is the tile guy Eduardo who has to keep coming back and redoing work because the other workers can't get the job done right the first time. I've literally never had a vendor drive me so insane in my life. Everyone warned me that contractors can be terrible but never in my life would I have imagined the stress this company could cause me. Do yourself a favor and look elsewhere, no matter how cheap their quote is or what other reviews or even their references (I called) say!

Dryfix is better than Home Depot Design Center…read more Chris and Jaime did a great job of communicating with my wife and I from start to finish through or condo remodel. Dryfix gave us a huge selection of vinyl flooring and carpet choices and we used them to paint as well. Our place came out looking GREAT and we'll be using them again for future projects.

We had corrosion in the copper hot water pipe from the hot water heater as it passed over our…read morelaundry room, hallway and downstairs bathroom. The ceiling and walls were soaked. The response was great: Cedric, Lorenzo, Francisco and the others came in and tore out the damage, set up the fans and water extractors efficiently and got the drying process started. They communicated every step of the process well, they were polite and answered all of our questions and after each visit cleaned up the work area. I highly recommend These guys!!!!

Servpro left their moisture removal electric powered equipment running in my home two days longer…read morethan necessary. I will incur unnecessary and excessive electricity charges because they do not monitor the progress of moisture removal on weekends. Normally fire and water remediation services operate seven days a week. If you have damage that will require attention on a week end don't hire Chula Vista Servpro to do the job. They won't show when uou need them to.