this place commits credit card fraud!!!!!! do not come here!!!!!!
this place commits credit card fraud!!!!!! do not come here!!!!!!
so they charge my card that day for the 50.21 and not the tip okay fine. so today, october 27th i see that they charged my card for 60.21. i call today and ask to speak to a manager i had a very nasty lady ask me why. this lady then gets very loud and tells me she needs to know exactly what time i was served to look at the receipts? which is weird since i gave my name, the card number and the charge, have a receipt and my bank statement. she continues to yell at me and says well i cant help until i know the exact time. i'm then on hold forever, she comes back on the line, says my name then says oh well yeah so we didn't agree with you tipped on the card it needs to be 10 percent on the card so yeah i charged it because i wanted your attention and to know why you didn't like the service. um excuse me??????????????? (wish more than anything i recorded what this lady said over the phone. this is not allowed!!!!!!! so they must be doing this to many people!!!!!!! first off, i handed my card to a man at the register and paid. no one asked me shit when i was there and when i paid !!! second off, it is illegal*************** for you to charge a customer "whatever we feel is necessary for the tip" this is fraud and illegal!!! i will now be disputing the charge. and for this random person to be nasty on the phone when i asked for a manager because i had questions about a charge.
i have come here a few times had nice servers, food was good ect.
well, on monday we came in and waited awhile to be seated, this waitress had very short dark hair and was short. she was kind of unfriendly but whatever (haven't had her before). so we order appetizers and a plate of dinner for me and my boyfriend.also, one of the 'clean white plates' at our table had old crusty food stuck to it so I pushed that aside and took a different plate and they left the dirty plate on the table the entire time which is ironic because they had a sign hanging up we walked in saying needed dishwasher person lol. it was kind of annoying that we ordered appetizers and they bring my boyfriends dinner plate out and service him then have me sitting there for 20 more minutes waiting for my food. then they bring the appetizer out. but whatever. the total was 50.61 cents. i tipped 5 dollars**** on my card and left a few dollars in cash (as i didn't have as much cash on me. every other time we have gone we always tipped about 15 dollars in cash. we never tip on card!)
so they charge my card that day for the 50.21 and not the tip okay fine. so today, october 27th i see that they charged my card for 60.21. i call today and ask to speak to a manager i had a very nasty lady ask me why. this lady then gets very loud and tells me she needs to know exactly what time i was served to look at the receipts? which is weird since i gave my name, the card number and the charge, have a receipt and my bank statement. she continues to yell at me and says well i cant help until i know the exact time. im then on hold forever, she comes back on the line, says my name then says oh well yeah so we didnt agree with you tipped on the card it needs to be 10 percent on the card so yeah i charged it because i wanted your attention and to know why you didnt like the service. um excuse me??????????????? (wish more than anything i recorded what this lady said over the phone. this is not allowed!!!!!!! so they must be doing this to many people. first off, i handed my card to a man at the register and paid. no one asked me shit when i was there and when i paid !!! second off, it is illegal*************** for you to charge a customer "whatever we feel is necessary for the tip" this is fraud and illegal!!! i will now be disputing the charge. and for this random person to be nasty on the phone when i asked for a manager because i had questions about a charge.
also, im pretty sure even if a customer has shit service, you are not obligated to tip!!!! and i still tip but not the amount that they decided to randomly charge me. because, in her words, they "wanted to get what they felt was owed to them
this place commits credit card fraud!!!!!! do not come here!!!!!!
this place commits credit card fraud!!!!!! do not come here!!!!!! read more