Maribel D.

All around 5 stars The employees were so sweet and kind they were patient Service was decently fast This is by far the best shaved ice I've had since my trip to Hawaii The mochi was delicious, fresh fruit, good flavors that don't taste fake if that makes sense! I recommend you go and if there isn't outdoor seating bring a chair and enjoy with everyone on the sidewalk Good environment all around

Kate K.

It was my first visit and the staff were very friendly while I perused the menu and answered all of my questions! I ended up deciding on the taro Twist but subbing ube syrup instead of banana. While the menu price is for the large size, you can also order the signature menu items in a small, which I did. The shaved ice was delicious! I walked over to the location and although they do have a few tables and seats outside I decided to walk home. Unfortunately the bowls are not the sturdiest and I ended up losing about a quarter of my shaved ice when the bowl collapsed in my hands and created a landslide. So maybe eat your ice there, or hold gently in both hands. This is definitely not a walk-and-eat kind of dish. Even losing a bunch to the sidewalk, the small bowl was still big enough to filling and very good. I will be back!

Rachel B.

Stopped by today because I was craving something cold and it did not disappoint! I got a Keiki size with Tiger's Blood and Hawaiian Dream; such a perfect combo for a hot day. The ice was super soft and fluffy, and they added just the right amount of syrup (not too sweet, not too light). Definitely hit the spot. I'll for sure be coming back!

Kelly G.

Such a sweet spot! The place itself is small, but there are a few tables outside to sit. They have a nice variety of flavors and add ons and their portions are generous. The staff is also very friendly and helpful, would definitely come back for more!

David T.

Extremely friendly service with incredible shaved ice! As of now they are my top place to grab some shaved ice. They're in the corner of Walnut & Wardlow with a cute ambiance to it so you won't miss it.

Carolyn M.

Full bold flavored syrups/juices and the softest shave ice in SoCal. At least from what I've tried. They make the mochi in house too. Can't wait to go back, I tried POG, melon and cracked with coconut cream and mango condensed milk. They also have li hing mui powder you can add in top. Will definitely be back.

Jhenevieve C.

My fave local Hawaiian shaved ice stand! So many delicious and unique flavors. You can customize your own or order one of their creations- you can't go wrong either way. The people working are always super friendly! I feel like I'm part of their ohana haha. A couple of tables for seating but you won't be sitting down for long with how fast you'll devour your shaved ice!

George R.

Pop up style Hawaiian shaved ice in the heart of Long Beach. I try to make a stop here after work or whenever I can to try one of their signature flavors. Hand shaved and crafted, it will be a wait but always worth it. They are always happy to help with recommendations and always connect with customers. I can't wait until they get a location to permanently set up shop.

Jason G.

Being so close to my house I had to try this Hawaiian shaved ice spot! Located on the corner of Walnut Ave and Wardlow Rd, and connected to an eyebrow salon, KoaKai Shave Ice is open during the afternoon most days and serves right outside of their window. With Hawaiian music playing softly from a Bluetooth speaker disguised as a rock, and 3 folding chairs on the corner, you're transported to Hawaii (minus the beach, palm trees, and $800 plane ticket). On to my 3-tier review! Quality: A+ The shaved ice is light, almost like fresh snow. The ingredients tasted like fresh puréed fruits and the condensed milk gives it that creamy sweet finish that defines Hawaiian shaved ice. Today we tried the MangoBerry, Kona coffee, PunchBerry, and Tropical Breeze bowls. The fruity bowls were exactly as I described with fresh fruit puree sauces and condensed milk with little popping boba & fresh sliced fruits adorning the rim. The Kona coffee bowl was very good too with a scoop of vanilla ice cream at the bottom. I'd compare it to like having a McDonald's McCafe Coffee in shaved ice form. Very sweet, very coffee (if that makes sense). The quality of ingredients is on par with some of the best shaved ice that I've had in Hawaii. Price: B The MangoBerry bowl was the most expensive item on the menu at $10.50. Other bowls ranged between $8-10. The amount of shaved ice is about right if it was $8, but for $10.50 I expected a smidge more. Maybe it's inflation but $11 for shaved ice seems steep to me. Service: A Like I said, it's just a window and the person working the cashier, so service is solely judged on my interaction with the employee and the time we waited. We were greeted very warmly and given plenty of time to decide without feeling rushed. After putting in our order they asked if we had a punchcard, which we didn't, so they gladly gave us one and stamped 4 orders out. 4 more and we get a free bowl! I love loyalty programs and ones that are actually attainable. The only criticism I give is the wait time. Not sure if a 10-15min wait for shaved ice is normal, but maybe because they were shaving the ice fresh? As we waited the line grew to about 8 people, so I hope they sped up the process to meet the demands. Overall a pleasurable customer service experience. Overall: A With high quality ingredients and excellent customer service, KoaKai Shaved Ice delivers Hawaii to you in a small bowl of ice cold creamy-fruity goodness. The price might make you take a second look being a couple dollars more than you'd expect, but it beats paying for an $800 plane ticket to Hawaii! So why not have a little taste of Hawaii without leaving California? Mahalo KoaKai! I highly recommend ya!

Shanda C.

2nd review for KoaKai. It's been a few months. And, look (pics), I ended up getting the same thing, because the first Blue Coconut Dream was still lingering in my fond memories. They also let me try their Matcha Chocolate Strawberries! Yum. Hubby ordered a Li-Hing and really liked his. I'm so happy to see this sweet couple is going strong with their small businesses and wish them well. Though they are a walk-up window, they've added a few places to sit outside to enjoy their fluffy creations since my last visit. Get there early, as their hours are limited and flavors run out. We were lucky to sneak in right before they packed up, and were able to catch their smiling faces serving up a quality product right up til the end.

Laura D.

Hot chocolate too! KoaKai you are outdoing yourself. It was amazing! Hubby brought it home, so not sure what kind it is. My guess is cookies and marshmallows.

Such an amazing corner shop with delicious and authentic shaved ice as well as exceptional service! The place was nicely decorated and busy as well. We order just one Keiki bowl with Tiger's blood and some toppings, and it was absolutely delicious, the house-made mochi especially. They did only put one flavor out of the two in our initial order, but made up for it by giving us a whole other keiki bowl with the other flavor, plus some extra mochi. An incredible hidden gem and I highly recommend this place to anyone looking for tasty shaved ice and great service!

Michelle L.

This shave ice really reminds me of the shave ice from Hawai'i! A family business, staff was very friendly and accommodating! They serve large portions for regular size, definitely worth the visit. I hope they expand to a store because I'll be back!