To celebrate our babymoon, my husband and I spent a week at the Andaz Maui at Wailea. I booked our…read morestay through Costco travel which came with some lovely benefits, such as two complementary buffet breakfasts each morning as well as $100 in hotel credit to spend each day. From start to finish, our entire experience was absolutely wonderful. The hotel staff were all extremely kind and engaging, offering helpful tips and suggestions. We had nothing but positive interactions with the valet and the front desk. The staff that work at the on-site restaurants were also lovely. Our ocean view room was clean and spacious. It had all of the amenities we could hope for and the shower had wonderful water pressure. My only request would be that there was a shelf in the shower to put the shampoo, conditioner, and body wash, as we ended up having to put them on the floor and bending over in the shower while pregnant is not an easy task. The linens were soft and I appreciated the opportunity to earn food and beverage credit or Hilton reward points if we opted out of having our room cleaned each day. The blackout curtains in the room were also wonderful. We thoroughly enjoyed watching the sunset from our balcony each evening and listening to the live music that was performed each night down by the pool. There was ample pool space with plenty of pool chairs, both in the sun and in the shade. Access to the beach was extremely easy. While we were there, we also took part in morning yoga, access to the complementary aquatic activities, a sound bath under the full moon, and the infamous luau. I also booked a prenatal massage at the spa, which was absolutely divine. Access to the Courtesy Car to drop us off at nearby restaurants for reservations was extremely convenient. We appreciated the complementary reusable water bottles and the local snacks and beverages that were restocked in our mini bar. All in all, it was an absolute incredible stay and the next time we find ourselves in Maui, we will absolutely be returning to the Andaz.

this resort is sooooo nice, the space is so beautiful and everything is well kept and maintained…read morethe staff are extremely kind and very attentive the pools and hot tub are really clean the private beach is AMAZING, so freaking clean & it's super easy to get towels, chairs and anything else you would need for the perfect beach day our room was spotless and so nice i was obsessed with the bathroom because of the waterfall shower and the robe?? OMG i lived in that robe and i regret not bringing it back home all the restaurants in the resort were FIRE! morimoto was DELICIOUS AND ABSOLUTELY AMAZING, shout out to the staff for attending to our 30 top Kaana kitchen's breakfast buffet was SEXY, it was packed with the most delicious food and we ate there so much Even the room service was awesome! I highly recommend this resort for anyone looking to enjoy Maui

If you're tired of the rat race, the hustle, the endless meetings about meetings--Molokai is your…read morepersonal detonation of sanity. It's like someone took all the stress from city life, compressed it into a tiny, unimportant speck, and launched it into a black hole, leaving only paradise in its wake. The flight to Molokai island? Oh, it's not a "flight." It's a 40-minute thrill ride on a single-engine plane where you get low-altitude views of Maui and Lanai that'll make you wonder why you've ever flown in a real airplane. You know, the kind with a professional crew and oxygen masks. Here, you're living on the edge, and I kinda loved it. Once you touch down in Molokai, prepare to have your mind blown by Molokai island's sheer, untouched beauty. Molokai isn't just a place to stay--it's a test of your willpower to not run out into the wild and become one with nature. And the people of Molokai? They're so kind it should be illegal. Honest, hardworking, and so chill, you'll start thinking you've entered an alternate universe where stress is a myth. And then there's the wildlife. If you're into wild deer, boars, and goats--hello! It's like an unsanctioned petting zoo out here. And if you think you're a real adventurer, you might just get lucky and encounter a mongoose, though don't quote me on that. It's the kind of place where even the local wild life look like they're on vacation. Molokai island is the kind of place that makes you want to slap your "busy" lifestyle and tell it to chill the hell out now. Five stars, no questions asked. Just get here before someone figures out how amazing this place really is. Jordan (Room Oahu 125)

Major termite infestation! Flying termites are attracted to light at night…read more Take precautions so you don't bring these lovely creatures home. $25 per night resort fee. I must have missed the pool, spa and hot stone massage. The AC in the room sort of worked. The valet was off, so we self-parked. The on-site restaurant is ?permanently? closed. Eat in "town". Mini-fridge was cold!

I had a wonderful stay here during my visit to Maui. I will warn you that the price is very…read moreexpensive but for me, it was worth it. From the moment I arrived the service was impeccable. From the Valet parking ($75 a night ouch) attendant , to the check in attendant Kela (thank you so much for your hospitality and kindness) to the bell check who was hella cool, everyone was so genuinely kind. The pool is amazing. It was hella crowded though and I took quite some time to find a chair but it was summer at the pool what else would you expect? I hope to be able to visit again. Right after I replenish my savings from this visit. Hahahaha!

A Beautiful Property Marred by Frustrating Service and Absurd Policies…read more My wife and I recently stayed at the Grand Wailea to celebrate her birthday. While the property itself is stunning and boasts some genuinely great amenities, the experience was a confusing mix of highs and deeply frustrating lows. The frustration started immediately. The valet was in a massive rush to get me out of the car without listening to my questions about early check-in. I was told temporary parking wasn't allowed without someone staying in the car - an odd policy for guests who might just need a restroom break after a long drive. Prior to arrival, I received an email stating that if my room wasn't ready, the bellman would store our luggage on the 4th floor and we could enjoy an "exclusive private check-in" at the 8th-floor Napua Lounge. None of this happened. The bell desk informed me the 8th-floor staff went on lunch break at 2 PM and never returned. I was forced into a massive, slow-moving line on the 4th floor with only four staff members helping about eight families. When I finally got to the front, I was handed keys without a room number and told to wait in the lobby for a text. I booked a 1 King Bed with Sofa bed, Ocean View. I was grateful they upgraded us to the Napua Tower for my wife's birthday, but the room lacked an actual ocean view from the inside. I could only see the building across from us unless I went out to the balcony and look at the right corner. Worse, the room wasn't properly prepared. The bed and pillows were messy, and there was a white, crusty spill (coffee or food sauce) over the TV. Despite calling to request a cleaning while we went out, housekeeping remade the bed but completely ignored the dirty TV. This was arguably the most nonsensical part of the stay. The beachside shop closes at 3:30 PM - the prime time guests want to be on the beach for sunset! If you don't return your Tommy Bahama beach chair (which retails for about $100 brand new) by 3:30, they charge a $100 penalty to your room. Furthermore, to get two chairs for my wife and me, the staff demanded we both be physically present to check them out. If a family of 10 wants chairs, all 10 people have to stand in line. On top of this, everyone is forced to wear plastic wristbands. For a luxury resort, this feels incredibly cheap, wasteful, and poorly managed. You are forced into an $80/night valet with no self-parking option - which cost me more than four days of gas driving around the island. Add to that a $55 daily resort fee, and it feels like pure greed when you are already paying upwards of $1,200+ a night. To top it off, my checkout invoice was wrong. My property credits were not applied correctly, resulting in overcharges that staff dismissed by saying it would "calculate automatically" (it didn't). While email communication was okay, the chat feature on the hotel's app and website is completely useless, taking forever to get a response. The pools and jacuzzis are exceptionally clean, well-managed, and expansive. There is more than enough space for everyone, so it never feels uncomfortably crowded. The poolside, lounge, and housekeeping staff were incredibly friendly and always willing to help with directions or questions. The beach right in front of the resort is fantastic. It's a truly wonderful place to relax and watch the sunset. Although email responses were slow in the days leading up to the trip, the concierge staff was very supportive once connected and personally helped me re-coordinate a dinner reservation. The room itself (aside from the view and TV) featured a great sofa, nice decor, and a spotless bathroom. Ultimately, the Grand Wailea is a classic case of "all sizzle and no steak". The natural beauty and physical property are fantastic, but the exorbitant and hidden fees, lack of basic communication between departments, and insulting, restrictive guest policies severely detract from what should be a world-class luxury experience.

A lovely, cozy, rustic inn. My husband and I have stayed twice, and both times were great. They…read morehave great selection of complimentary teas and coffees, and cute cats roaming around. Definitely recommend.

The first 2 reviews are completely false and set up! I received a text yesterday asking for our…read morearrival time, 6pm I respond. They have only 1 woman work here she takes us to our room . The room is so HOT and humid!! There is a tiny noisy Ac in bedroom and a tiny Ac in the bathroom . My question is why wasn't it turned on prior to our arrival. I am staying here right now and just woke up in a horrible, noisy room. We called front desk 4 times last night, no answer. My husband walks over asking where is the Ice Maker!!! NO ICE Machine! NO BOTTLED WATER! Like other reviews there is no restaurant and it is NOT being remodeled as their website states!! It has been abandoned. 3 parking spots! No bottled water, no food or snacks to buy. Yet they are selling tons of local clothes and little art work. I would never recommend staying here!! AVOID!

Well, that old saying 'it's not like it's the Ritz' rings classic…read more Valet spot-on fast. Zero wait. Impeccably dressed staff, attentive, polite and happy to help, very pleasant. We came for dinner and a show, and a tour of the grounds, but not a hotel stay. I can confirm the grounds are spectacular, with courtesy cart for longer distance. Property is very well taken care of (shout out to the protected native area and commemorative plaque). Food staff was very accommodating, and most importantly, friendly but not overbearing. Well done! Location is probably one of the too 3 on the west side. Ritz, thank you.

We came to the Ritz-Carlton expecting the level of service and attention to detail that the brand…read moreis known for--especially considering the premium price and the fact that we're Platinum members. Unfortunately, our experience fell well short of those expectations. Our stay started with being checked into a room that hadn't even been cleaned. After bringing it to the staff's attention, they did make an effort to recover by moving us to a new room, providing $300 in resort credit, and offering us an Oasis bed at the pool, which we appreciated. However, the service inconsistencies continued throughout our stay. One evening we returned from dinner to find another couple's honeymoon welcome package--including champagne and banana bread--delivered to our room. While not a major inconvenience, it highlighted a lack of personalization and attention to detail that you simply don't expect at this level. Pool service was another disappointment. Our initial lunch order of avocado toast, poke, and carne asada tacos took over 30 minutes, and a later quesadilla order also took more than 30 minutes. The staff did comp us a round of drinks for the delay, which was appreciated, but the food itself was underwhelming and didn't justify the premium pricing. What stood out most was the disconnect between the cost of staying here and the overall experience. When you choose a Ritz-Carlton, you're not just paying for a beautiful property--you're paying for exceptional, personalized service and flawless execution. That's the standard the brand has built its reputation on. While the staff consistently tried to make things right after issues occurred, there were simply too many preventable mistakes during one stay. This is a beautiful resort with wonderful employees, but at this price point--and as Platinum members--we expected a much more polished, personalized, and consistently exceptional experience. Recovering from service failures is appreciated, but ideally, guests shouldn't have to experience so many of them in the first place.

loved staying in one of these cottages while on maui! it's the perfect location with beach access…read morenearby. the cottage was super comfortable with one of the best showers i have ever had in a hotel. it was really nice to have a full sized fridge and microwave. the property is absolutely gorgeous with a garden-like atmosphere. there were trees with plumeria flowers that were so pretty. each cottage has a patio out front, and it was perfect to sit on and enjoy the weather/view. there also was a spigot outside each cottage to wash off sand, which was so nice and a thoughtful amenity. this property is family owned and operated, so it was great to support a small business. aisha was great and provided some awesome recommendations of places to see and food to eat. will definitely stay again when i (hopefully) return to maui!

Beautiful, local family run property with very clean, well maintained cottages and lovely grounds…read more The location is excellent and peaceful while still being convenient to everything. A wonderful option whether visiting or hosting an event. Aisha was so welcoming and helpful. Highly recommend!

Very casual and cozy, Peace of Maui is a centrally located gem. Given the opportunity to meet…read moreMika, you'll be greeted like an old friend and feel welcomed to kick off your shoes and stay awhile. Some people come to Maui and are looking for the all inclusive resort experience. This is not the place for you. This is for visitors that want to experience Maui/Hawaii in spirit and culture. My wife and I stayed here one night and immediately when we arrived and met Mika, I felt the true meaning of Aloha, Mahalo, and Ohana. We will absolutely stay here again. Again. Mahalo.

very rude person on the phone. Will take my business elsewhere. person hung up on me. I think her…read morename was Tammy. Very rude and unpleasant to speak with