I hate to write this review and I would really like to love this place, but I just can't! Me and my daughter popped in there one night! I was hesitant after my last experience there, but I thought ... give it another try. Which ended up leaving plates of food uneaten and a waste of time and money! We ordered tuna Sushimi and there was only three tiny pieces of tuna and it wasn't fresh. We also ordered a roll which wasn't edible at all! We made a complaint and the waitress was argumentative and unwilling to accommodate! I was in complete shock! Also the table next to us was a big group and they were disappointed with their food as well. They sent back three of their dishes due to lack of freshness and made not to their satisfaction. This place needs a lot of updating on the decor, food, and customer service! Please avoid!!! read more

Kuma sushi.... More like kura sushi... quality is comparable to that revolving sushi place in Ontario not impressed whatsoever and way overpriced read more

Great customer-oriented service. I was driving by and they fulfilled my order twice faster, than usual. Amazing fresh rolls. Love it!

No wonder 3 and half star for a sushi restaurant! I am regular , like the taste but service absolutely trash! Came in today order 1 baked roll and 1 hand roll. i asked before ordering how long it will take, the guy said 20 mins, so i ordered. After 30 mins, i went in and ask have to wait 5 min to get hold of the server, said coming out soon. and waited another 15 mins not yet. After showing anger finally 55 mins waited and got the order. Guess what wrong order! i had to drive back in and get my order again. What an absolute madness. Worst ever! Although love the taste, never ever coming back. Loose your regular ! good job Kuma Sushi. There was no proper apologies as well. read more

Gone downhill over the years. Prices remain high. My son and daughter got the nigiri deluxe dinner but I ended up eating my son's. The fish was way below the standard of what I would expect in this place. Seems like the chef's choice is what is about to go bad. It came with a tuna roll, which apparently, is where all the outdated tuna goes. The roll was flat out bad. I had Salmon, 911 roll, and rainbow roll to share. The Salmon was pretty good but the rolls were as mediocre as any grocery store sushi. Maybe less than grocery store. Service was good, sushi was bad today. I would've liked to spend $120 elsewhere. read more

Not impressed. Rebecca was nice and very busy -- the restaurant seemed understaffed. My salmon sashimi was greasy, the tempura udon was meh, the chicken udon was ok, california rolls were very forgettable, and the cucumbers in the rolls didn't seem very fresh. Once here is enough! read more

See all

This place is located in a large shopping center next to the 210. This place is more for Americans. Stand there for 15 minutes during dinner and you'll know what I mean. I would give it 7/10 for the food because the taste and sauces are very common without excitement. Don't order the tuna crispy rice! It's bad. read more

I already went to Kuma sushi twice. Both with very important relatives and they were quite happy about the quality and the service. Honestly speaking I am still not sure how should I score this place. My impression about sushi is four stars but the other appetizers were more than good and I gave them five stars overall tentatively. You would better try oysters, raw is best but fried is also delicious. Fried soft shell crabs was so tasty. Beef tataki would be your surprise. I only have eaten just one fourth of their menu. I need to go at least every week to understand this restaurant more. But it means I am so attracted to this restaurant? Maybe yes. read more

Spicy sashimi bowl is my favorite also the crispy rice with tuna. The tolls are great and so is the tempura. The sushi is big! I have always had great service. Parking is easy and prices are reasonable. It feels like home read more

First time back since all COVID restrictions. Very surprised to be served Sushi and had to ask for Soy,Wasabi and ginger. The rolls were excellent but the service and attention to detail was lacking. Won't keep us from returning, as hopefully next time will be a better experience!! read more

The service is so poor the servers are unfriendly took too long to serve your food servers are not checking you back

Yum!!!! The albacore roll is amazing! Friendly staff as well! We will definitely be back! read more

Rating: Deliciousness: Atmosphere: Price: We walked in at noon on a Saturday. There were only two other people at the restaurant, we weren't really hungry so we ordered the combo which comes with 4 peices of California, Crunch, Spicy Tuna, and Rainbow rolls. It came with miso soup and a salad all for $14.95. Seems like a good deal, soup met expectations and the salad dressing was great but my partner said it was a bit too sweet. The combo was great, all the sushi had good flavor expect for the spicy tuna which had carrots in it. The roll (pictured below) wasn't tight and the ingredients kinda slip out from the rice but it tasted fresh and I wasn't left disappointed. We're not huge on volume, so the combo was more than enough for us two. Overall, I recommend you try this place out, it's not the best sushi place in town but you won't be disappointed. I'm looking forward to trying their non-sushi menu and specialty sushi next time. read more

See all

This our neighborhood sushi restaurant which we LOVE and have been coming to for years! Always good friendly service and the food is fresh, served quickly and never disappoints!! read more

Kuma Sushi - BSC roll - Sushi Bars Near Me - Upland, California

I really enjoy all the sushi here. From their sashimi to their cooked rolls everything is fresh and soooo delicious. Service is pretty good too. Came here for a friends birthday and I've been back maybe once a week since then. My mother visited from out of town (she's a tough critic) and she loved it as well. read more

Best sushi place in Upland! We have been coming for over 10 years! Best dishes are the crunchy rolls, popcorn lobster rolls, and the mixed fried rice! They deserve Five Stars! read more

The Rainbow roll was awful. I often get this roll, but I wanted to try it at a different place since I moved recently. It was not good, like the fish was near flavorless like it was old and the rest of the roll was just saturated with avocado. Maybe they have other rolls that are good, but this one was horrible and almost warm like it was sitting out. read more

Kuma Sushi - I don't plan on finishing it. There was so much avocado I took off the piece I ate. It was just poorly made I assume. - Sushi Bars Near Me - Upland, California

Before Covid-19 would eat at the sushi bar at least once a week with my family or wife. During Covid ordered at least 10 times to go. Went for Fathers Day today and had the worst experience ever. We were the first ones at the Sushi Bar and I ordered 4 pieces of sushi. Took 20 minutes for me to get 2 pieces and 2 yellowtail carpaccio for my son and wife. After asking twice where my other sushi was I never got it and the other rolls we ordered were given to us 30 minutes later. We were at the sushi bar for more than 1 hour and 20 minutes. My Father's Day was ruined and we left with me only have 2 pieces of sushi. UGH! Guess the loyalty we have shown Kuma since they opened means nada. Guess we will have to find another sushi place. They do have good, fresh sushi that is quality. Just think attentiveness and service was a fail. The Owner was the one behind the Sushi Bar and never acknowledged us. Pretty sad! read more

Kuma Sushi - Sushi - Sushi Bars Near Me - Upland, California

We have been here a few times and after the last time will not be returning. We came here to eat on a weekday, it was more crowded than usual so I expected a slightly longer wait time, but not the two hours we were there. We ordered immediately and about 45 min-1 hour later, the server asked us what we ordered and obviously forgot to put in our food. We sat another 35-45 mins after that before we got our food. Others around us who ordered after got their food before us. Very poor customer service. Also our order was wrong when we finally received it. read more

I am irritated. I placed an order at 6:30 but it did not get my food till 7:30. I was told the food was going to done at 7:00. So when I called to ask why it was late, they explained that there was a lot of grub hub orders that came in at the same time so our order got mixed in there. My husband, who picked up the food, said it felt like they were more concerned about the grub hub orders rather than doing the orders by when the calls were placed. I explained we are locals and have been loyal customers and if the order was going to take longer than expected, they could have called us and let us know. Ps. I still like the restaurant and I am still giving the restaurant 3 stars, However, I am going to take a break from this restaurant for a while. read more

I was in route to a site visit for work and stopped for lunch at Kuma Sushi. When we arrived we were the only ones there, however it was quite early for lunch. My boss and I ordered a few things to share. CHIRASHI, SUSHI PLATE, SPICY TUNA CRISPY RICE, and a SPIDER ROLL. All of the dishes were good, and the service was great. ENJOY! read more

Great little spot for sushi. This is clean and customer service is good. When I feel like sushi, this is a good spot to go to nearby read more

See all

They have really good sushi and the bento box is a great meal too. Their hours on Yelp are not correct,so give them a call! They could use the business now ! Covid is hurting this great business and us customers here in Upland need to help this friendly,clean,delicious restaurant survive! C'mon Uplanders, help out! read more

I really hate to write this but WOW... sashimi salad with 1 piece of itsy bitsy salmon and 10 little cubes of poor quality Tuna. Yep, you too can order this crap for $20 bucks (including tip). I literally just paid for lettuce. Tonight is officially my last day here despite my relationship with the staff/owners. I cannot justify their declining food over the past couple years. This is why everyone has been flocking to Imari sushi especially those that live nearby. Goodbye Kuma. read more

Slowest sushi chef ever. Hardly anyone here and can't even get a cucumber roll? Use to be quick and great. Maybe new owner. Zzzzz. Where is my sushi!!!! read more

Went there last night 11/28/22. I was a little disappointed; the miso soup was salty, waiter forgot my plates/ginger/wasabi and oyster tasted funky. Waiter removed my wife combo tray while we were still eating(WTH). I want to like this place because it's close to home. read more

One of my Japanese parents of my soccer team took me here and he ordered in Japanese! What was made from sashimi's to rolls was outstanding. I wish they had more outside seating but when covid is over and we get back inside then the sushi bar is the place to sit and have some the best foods and entertainment! They filleted a blowfish in-front of us and what detail and precision taking the whole skin of in one piece! Great service and very friendly, especially if you speak Japanese! This is my usual place to go! read more

Blue fin tuna... salmon/jalapeno roll and sashimi deluxe to start. We had our fill of rolls and fish and all was quality fish. Servers were nice and attentive, and I think they had beef bowls for non sushi people. We are a lot...and I mean a lot...and bill was about $150 - that was food, tax, drinks, tip for 3 big guys... we all thought it was a deal for what we had.. read more

My new favorite sushi restaurant! This place has a very pleasant, intimate and upscale ambiance. The staff is friendly, courteous and attentive but what makes Kuma Sushi amazing is the food! The sushi is fresh, creative and flavorful. Simply delicious! They also have some great non-sushi alternatives. Best of all, they do NOT offer all you can eat which sends a 'certain type of customer' to other places. Looking for sushi in the area? Kuma is the obvious choice! read more

We always came here for dinner, it's been going downhill for a while. Service very slow, sushi making is very poor and salmon dish was dry as a Sandal. Never ever coming back to this restaurant. read more

Nope never again! My family and I were in the shopping center when we decided to go for some sushi (last minute decision). Gave this place a try. It was a weekday around 6pm so the restaurant was not busy at all. We got seated immediately. We ordered two servings of the chicken teriyaki, white rice & California rolls for the kids and several rolls for my husband and I. We asked the waiter what he suggested and he was clueless of the items on the menu or what fishes were in them. We waited 45 minutes for our meals. And they didn't all come in at once that was just the 1st roll. They kept bringing the 4 rolls we ordered through an hour and a half span. Rolls were all meh. When we got home we all had to rush to the restroom (tmi) were we all spent taking turns all night. Never again! read more

Kuma never disappoints, the udon noodles with mixed meat it's so yummy and good and the Rice Krispie roll it's delicious. The service was great read more

The sushi was subpar. The person who made the sushi was a young person being schooled by older gentleman. I am not sure he was doing any quality check. It is unfortunate the sushi was not worth the price that we paid. read more

We have always liked the sushi and continue to enjoy it but this place needs a deep cleaning! They need to clean under the sushi bar and all the chairs!!! Everything feels sticky!! read more

this is not what I was expecting had to tell them to add jalapeños I asked for it spicy he said it would b left it just like that didn't even eat it and the sushi was HOT ! Ewwww read more

Kuma Sushi - yellowtail sashimi - Sushi Bars Near Me - Upland, California

I would give this place a "C" rating overall. The gyoza is awful, and that is hard to do. Very mushy and bland. The 911 roll and the Albacore roll are really good. The spicy tuna roll is also good. The Caterpillar is ok. The rest we had were fishy and gross. The rolls fell apart when picked up. Not enough good to offset the bad. I will try other places next. It was also VERY expensive for what it is. We paid 90 bucks for 4 specialty rolls and one tuna roll. The service was good and friendly, and the sushi was quick. read more

Kuma Sushi - The Albacore roll and the Caterpillar roll, both of these are quite good. The rest are not as tasty. - Sushi Bars Near Me - Upland, California

See all

People who have written prior have really no idea what true sushi is supposed to be... I know that the young folks love the all you can eat places.....this is not one of them. Fresh fish is Always the standard here. Come and enjoy a true gem in the IE. You won't regret it. read more

Kuma Sushi - The best dam clam i have ever had......a must try for all - Sushi Bars Near Me - Upland, California

Spicy Tune Crispy rice..... could eat a ton of theses.... This is our sushi spot whenever we are in the Upland/Rancho area.... Toro... here is legit... nice and fatty and melts like a puffy cloud flavor explosion in your mouth... They hit the fish market quite and bit and if you become a regular they will even pick up a special request if you ask the sushi guys.... the Sushi bar is always the best spot to get what you want... some of the best Sashimi and sushi Not a huge roll fan but will try anything once or twice to change the scene.... Service has always been top notch every time we here... not sure why I never reviewed this earlier... Little nephew and niece love the soft shell crab here... and i have stolen a few bites from them to say i agree.. Great place tons of parking because of huge Big Box store... plenty of room inside too try it all it will be goood read more

Won't be back! Horrible service-slow, inattentive, and forget bringing food out in a timely manner. Over an hour and they were still piecemealing the food to us. Asked us if we wanted a water refill after we were done... Were they busy? Nope! Must have had a full restaurant!??! Nope! Short staffed? Nope! Just crappy service and so-so food. And this is why we won't be back. If you go, snack before. You may need the sustenance to hold you over as they decide when you deserve your order. Oh-they are fast to run your credit card! Fastest they moved all evening!!! read more

One of the best sushi places I've seen in a while, a lot of people call it a place for dumb Americans but I have to say it seemed really authentic and comparable with other sushi places, overall good food, good service, though the employees sort of rushed me out the door at closing time, with could have been handled better, but I get it, and overall good food read more