DO NOT HAVE YOUR EVENT HERE. Save yourself the stress, headache and embarrassment and do not have an event here. I reached out to Lefkes in January 2022 looking for an event space to host 100 people for my bridal shower. Their events coordinator, Alex, informed me that they have an outdoor patio which holds 110 people, but would be enclosed by a tent that would be ready for Spring 2022. He even showed me pictures of what it would look like and it looked beautiful so we signed the contract so they can host my shower at the end of September 2022. After that, everything went completely went downhill.
- After sending out all my invitations to 100+ guests in August, I reached out to Alex with a question in which he then informed me that the tent wouldn't be up in time for my shower. Living in NJ the weather is so unpredictable there was absolutely no way I could host an event outside in September for 105 people with no tent. He offered the smaller tent and said they've hosted events with up to 95 people in which I then agreed although it would be tight it's my best solution.
- I requested the events coordinator, Alex to meet me at Lefkes to see the space so we can speak about layout. Alex is only remote, so he put me in contact with Kevin who's a manager I'd be able to meet with. I made an appointment with Kevin in which we confirmed a date and time. On my way to the restaurant I informed Kevin to let him know I was on my way, he then responded letting me know he had to leave early. I understand things happen and reschedules are necessary, but Kevin never reached out to let me know and I live an hour away and was already about halfway there so I then met with a different manager to do the walkthrough.
- During the walkthrough, Briggens, the manager assured us they would be able to do everything which we were requesting which included removing the flower wall, setting up 10 tables of 10, clearing out the back area. He also reminded us he wouldn't be the manager working that day but to mention everything to Alex and he will make it happen.
- I emailed both Alex and Kevin, all the details which we needed to have set up for the space to be able to squeeze my 105 guests into the space and he confirmed all the details and assured everything would be set up. I then sent a reminder email 2 days before the event to ensure we're all clear on what needs to be done and Alex assured us we will be all set.
- The morning of my shower my vendors showed up to the tent at 9:30 am, 3 hours before the event and nothing was set up as we discussed and agreed upon in person and via email. My family and my in-laws were scrambling to set everything up before the 105 guests were about to arrive. To agree to host an event for over 100 people and not be ready for the volume of work that needed to be done was wildly unprofessional and appalling, specially after all the communications which was done. They knew exactly what was happening and what was being done and they completely disregarded it.
- The floor in the tent was this plastic wood material but had large cracks in between the pieces, it looked like it was just falling apart. The issue here was that all my guests were wearing heels which got stuck in between the pieces. This happened to so many guests, to the point where they had to remove their shoes to pull it out of the ground. I'll add that these ladies were all wearing designer shoes but regardless of the shoe - how does an establishment like Lefkes host an event with broken floors??
- The parking situation was disastrous. My guests were waiting 10-15 minutes just to get their car valeted. They only staffed one valet and they were hosting 2 parties, mine and another inside while BAU traffic was coming into the restaurant. One of my guests also found a key that didn't belong to them in their car.
They think they can do and treat people any way they want and its outrageous. I wrote a positive review about 5 months ago when I hosted a friends birthday but after my shower I had to change it. read more