Lenco is honest and does great quality work at a great price. I had an older, two unit system that went out. After getting 6 bids from various AC companies, I selected Lenco based on the thoroughness of thier diagnosis, friendlieness, and competetive price. They pressure tested each component of both systems to isolate the problems to ensure we were not needlessly replacing expesnive componenets, whereas other companies didn't take the time to properly diagnose. One company in particular (Brody Pennell) was so outlandishly expensive it was laughable. Lenco did a great job with the install, multiple tests to ensure everything was working corretly, and am a happy customer. Highly reccomend. read more

Let me start by saying that I had about 4 companies come over and give me quotes. Terry showed up and was different. He was honest, knowledgeable, and accommodating. I am in an HOA condo and believe me, dealing with HOA is a pain. He simplified the entire process for me and saved me time and money. I couldn't be happier with the level of service, expertise, patience, and quality of work. I would recommend him to any family or friend. I was stressed out to learn that I needed to replace my AC as it can be expensive. Terry worked with me on the best solution and was honest. He has several decades of experience and goes about business the right way. read more

Lenco Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

I am writing this review for my mom. She has been using Lenco for many years and always says how wonderful they are. I was at her house this morning when T came to do her service. I can't say enough positive things about T. He is polite, professional and came here with a big smile. Lenco is very lucky to have T. Thank you! read more

Second time we've had Lenco out to service our HVAC system. Last year Mike came, this year it was "T" who came. Always very professional and explained what they were doing. I got a phone call from "T" a few minutes before he arrived to let me know he was nearby. Arrived right on time and performed the service. Had our A/C running again in right away. read more

Mike at Lenco was responsive, a clear communicator, efficient and fair priced at fixing the thermostat on an older furnace.

I have been using Lenco for years. Great company, very reliable, very customer service oriented.

I told them over the phone that my A/C unit makes banging noises. They told me the compressor needs replacing and that it is still under warranty but I have to pay the $1400 labor. They said they need to inspect the unit first for $95 and when they got here they quoted me over $11,000 to replace the whole unit. I sent them an email telling them I just want to go ahead with the compressor replacement. Haven't heard from them since. I guess they're upset the switch and bait didn't work on me. read more

Our furnace is giving us error codes, but is still under warranty. Johnson Controls/York confirmed that we are under their labor and parts warranty and recommended that we use one of the technicians listed on their website. Lenco is the only one listed on their website in my area. However, once I mentioned that I needed a warranty repair, they refused to do the work. I asked them specifically whether they are refusing to do the work and they said yes. Terrible customer service and they should have their authorized status revoked if they refuse to do the work. read more

Very unprofessional service. They showed up, told me that it will cost over $4,000 to repair a unit that costs $3,000 new! Person literally stayed for 20mins, didn't fix anything and charged me $120... I would stay away. Look for a more legit company that actually cares about servicing and satisfying customers. read more

Lenco came out to my home saving me thousands, honestly! I wanted a climate controlled a/c system before summer and they made it happen. I had none before.. The price was right, and the job was done custom as per my home. I knew they've been in business for a long time so when I bought my new home.. they were the ones to call. Totally happy with the rock solid job they did for me! read more

Called Mike to help identify a few home heating concerns from a previous installer and not only was he prompt with the scheduling he was very detailed and a true expert in what should and shouldn't be addressed to make the system right. He showed me photos of my current system and what adjustments were going to make the most difference including cost estimates to understand where the value would be best utilized. We should have used Mike and the team during the remodel. He had a lot of understanding of the new technologies as well as insulation benefits that should have been addressed. If you're looking for a trusted expert in heating and AC call Mike and the team to get a proper assessment. read more

This company is extremely professional, always on time and above all extremely well educated in their craft. If you're looking for a job well done, accurately executed and done right the first time there's no one that I trust more with my Heating and Air conditioning units than Mike at Lenco! read more

I recently had a stellar experience using Lenco Heating and Air. I wanted to upgrade my aging forced-air heating unit with a newer, more efficient system. I had both logistic and financial constraints that Lenco was able to accommodate. Their bid was competitive, they arrived precisely as planned, finished on schedule and left the house clean of any debris. Javier and his crew worked in a very diligent and professional fashion while politely putting up with my fastidiousness. Once the system was installed it required a bit of fine tuning. Mike came back promptly to work out the few kinks that needed to be ironed out with a patient finesse. It's rare to get a competitive price, quality work and timely service but I feel I got all three with Lenco. I would highly recommend. read more

Lenco installed our HVAC, and they came back several times to take care of minor issues that cropped up -- always without charge. They dealt with us professionally and promptly, and the scope of work and cost was always clear. Would not hesitate to recommend them to others! read more

Told me a price over the phone. Then I called back to set up appt. He then tries to give me the run around about the price he already quoted. Once I asked about the specifics he asked if I had spoken with other people... And then tried to back out of what his upsell was! Unbelievable! Basically - if it's an easy fix and he can charge you a ton of money for tests he'll take the job. If he has to actually WORK for the job like recoil an AC he's not interested. So scammy! Check out his other reviews - only men give him good ones. read more

We used Lenco mainly for moving vents to make way for a construction project. They were very helpful, prompt and finished what they said they would finish. My only grievance is when we had to co-ordinate with other contractors to make holes in the subfloor to place some vents. It took a few more visits then planned and Michael the manager did not like that. Their prices are not the cheapest out there so we were surprised he made us basically beg for him to come out to finish the job. Luckily we only paid the deposit so they came out to finish the job and collect the remaining balance. For plain straight-forward jobs I would recommend them again but not for jobs requiring co-ordination with other contractors. read more

This is a local business now run by long-term employees who really know the business and equipment. We got an honest, specific evaluation of the heater they had installed 19 years ago and decided to replace rather than spend money on piecemeal repairs that could not be guaranteed past a couple of months. We'd had a few irregularities in the past year and had not been able to get a sure diagnosis of the problem--intermittent and unpredictable. Surprise. A cancellation allowed us to have a new heater (slightly more efficient) the very next day. Carefully installed and a clean job by a crew of two. Price is right in line with local comparisons. read more

This review is in error. I never had any dealings with Lenco. I did have a mixed review of Atticare which included problems such as breaking through the attic floor/master bedroom ceiling, concealing the fact that the broken ceiling had destroyed a ceramic figurine, and taking 5 weeks until the ceiling was fixed with matching paint. Atticare tried to force me to delete my review, and when this did not succeed, they somehow persuaded Yelp to delete my review and replace it with this review of Lenco. The two-star rating applies to Atticare, not Lenco. read more

Even though service man showed up on time for estimate, we'd recommend not bother calling Lenco. Called regarding leaking multi-split ac and moving another multi-split ac. Service man must have spent 30min checking units and taking measurements. But turned out he also checked my tenant's wall heater vent (we have a duplex), went to talk to my tenant, and made a big fuss it is dangerous, a fire hazard and the carbon monoxide is going to kill her and told her not to use heater, as t needs replacement. Then I spoke to him, told me the same thing, that her wall heater needs replacement. I asked if it can be repaired, he said no. Then he moved on to our ac, he said my units looked at least 12 years old. Needs to be removed and pipes totally cleaned out. I told him we installed them new 5 years ago! Later, my tenant contacted us, freaking out that the wall heater needs to be replaced ASAP as it can kill her. We rushed around to calm her down, gave her an electric heater, carbon monoxide detector, called gas company to test it. The verdict? Wall heater is safe mechanically, just needed cleaning. So a non-crisis averted. This guy sounds like he is trying to drum up big business, and scaring people. Very dishonest. read more

I have got to say that I think these guys are excellent. After having a bad experience with two 'repair guys', Lenco sent the greatest service engineer, Frank who was prompt, courteous and knowledgeable. The other two guys wanted to sell and install a new thermostat without even looking at the heater. Frank, on the other hand, went and looked at the heater, determined it an entirely different issue and he tried to sell me NOTHING. I asked how I could improve heat retention in my 100 year old bungalow, Frank assessed the ducts below the house, shot photos on his phone and said that only two or three of the 8 ducts needed attention, but that the rest were fine. He promised to have an estimate to me after the long holiday weekend. I could not have asked for better and more honest service. Suzanne Costello 27 December 2012 read more

Major rip off. I had used them for a couple of years and while not thrilled at least they did the work for a decent price. Then we had an issue with the heater. Asked them to call when they got there (it's a rental property), so we could approve the appraisal. We got a call after the work was done - strike one. There was a $95 fee just to show up that they didn't tell us about, strike two. Issue was a loose wire in the thermostat, a 5 minute repair - $60+ IN ADDITION to the $95 show up fee - yup, didn't credit the show up fee to the repair - STRIKE 3! I hope $155 was worth the cost of a customer and this review. DO NOT USE THEM! read more

I called LENCO to replace the filter in my HVAC system. When I made the appointment, I specifically told Terry the size of the filter I needed and I specifically asked him to "make sure the technician had that size filter on the truck when he came out to my house." Despite my specific instructions, the technician showed up without the proper-sized filter. I should have told him to leave. Rather than get the proper-sized filter as I had requested, the technician pressured and manipulated me into allowing him to "check the size of the filter to make sure my information was correct." He went into the attic space and *removed* the old filter, which also turned out to be the wrong size, deceptively installed by LENCO a year earlier. The technician then again pressured and manipulated me into allowing him to install the new wrong-sized filter. I agreed because now the system had no filter. This is how these guys exert pressure, by showing up with the wrong (cheaper) filter and removing the old filter, making the system inoperable. I figured a new wrong-sized filter would be better than none, and I would sort out the mistake with Terry after the fact. I assumed that LENCO would remedy the situation since I had *specifically* informed Terry of the correct size filter when I'd originally called. But no. When I called to try to resolve the problem, my calls and messages were ignored. When I finally got a call back, Terry blamed me for this situation. He had my money. I had the wrong filter installed. I politely asked him to please research the cost of the correct filter and let me know how much extra it would cost me to get the filter and have it installed. I was prepared to pay just to get the situation fixed. Of course I never heard back from LENCO. Clearly it is just too much effort for them to do a job competently or offer any sort of customer service. Do not make the mistakes I made. Do not call these guys and do not let them near your home. read more