We requested their service for "basic" maid service. Turns out we needed more of a deep cleaning…read more They moved most of the furniture, cleaned cracks and crevices, and did a great job in the bathrooms. I was actually out of state when we requested their services and I was able to successfully coordinate everything via messaging. Responses were prompt and professional. We were only planning on using them for one good cleaning but have now decided type use them on a more consistent basis.

1: After approximately seven years of cleaning for us weekly, YOU GHOSTED US, and without…read moreexplanation! How dare you?? 2: YOU did so without explanation, and avoided any attempt at communication from me. Maria Cristina or whatever you are. Do you see how wrong that is? Do you see how freaking hurtful that is after all of those years? I honestly despise you because I see who you are. You did the same thing to others when they would reach out to you for service, and I didn't understand why you were being so nasty and ignoring them. 3: I DESPISE YOU AND YOUR WORK ETHICS, or lack there of. 4: I DO NOT RECOMMEND HER AT ALL. 5: Please know that you will not know who the people are that are coming into your house because they change so often, and their backgrounds;?as sketchy as they may be, will be unknown to you. 6: Maria Cristina Hendrickson, just like many of your clients both current and former, I considered you a friend, and now you are the absolute opposite. 7: I know so many things about you, all the things that you have confided in me about your clients of past and present, personal stuff that pertains your clients and yourself, just as I have shared with you. How freaking dare you? You know that I hold a grudge, and that I hold people accountable, so this review of your bullshit could've been avoided had you responded to one single text message after you communicated to me that all was well, and that you were still going to show after your three week vacation . This is a copy paste of our last conversation : "Hi there and happy Saturday Maria Cristina... I really hope that all is well with you. My name is......., I am the person that without ever meeting you for months in person, hired you and left you the keys to my home in a lockbox. After speaking with you, I had a feeling that I could trust you with my home, and I had a feeling that you were a person of integrity and trustworthy, otherwise I wouldn't have chosen you. Once we finally met face-to-face, and had the chance to talk, I liked you even more. I recall that when my kitchen and bathrooms were being remodeled and replaced, I continued to have you come to the condo every week, knowing that you could barely clean anything, but I still paid full price. You have been cleaning my home(s) since forever, so I don't understand What is going on? Maria Cristina , you 100% know that you could or can talk to me about anything, and for All of these years that you have cleaned for us, confided in us, and me and Tony confiding in you. We are at a complete loss as to why you didn't show up last Wednesday when you confirmed that you would, and that you are not responding to any text messages. I don't know if this is a money thing, an inconvenience thing, or what, but whatever it is or was, you 100% know that you could sit down and talk to me about it, so unless you were injured, jailed, hospitalized, or abducted by aliens, I don't understand why you haven't responded to my phone call or text ? Let me also bring you back to the conversation when I told you that I wanted you to come twice a month instead of every week. Maria, the look that came over your face was a look of you being devastated, but I really didn't understand that reaction, because more often than not you were only coming here twice a month anyway, due to you prioritizing other clients who were probably paying you more, so I don't understand the lack of communication now. ? I did ask you many many many times if you wanted to change me to a different regular scheduled day, and you never would do that, so I don't get it ? Here's the thing Maria Cristina, whatever it was you could have sat down or even just talk to me about it rather than just ghost me (after all of these years.) Lastly, I hope that you will reach out to me and either we get closure, but don't just ghost me after all of these years, knowing me, that will be sad. Stop doing this shit to your clients, otherwise just treat all clients like clients, and not pretend to make friendships or relationships with them, and then ghost them because it's rude. How would you like it? How would you like it if Jose ghosted you or any of your other employees. With this said .... I decided to take the text messages down that I had attached but everything that I said is true. You would confirm that you were gonna show up and then not show and I was fine with that until you just stop showing at all. Christina Maria if you give me an explanation, I will take this down ...

I don't give five star reviews very often. I am quite picky, especially when it comes to cleaning…read more These folks deserve all five stars. First and foremost, the cleaning is superb. I have used other cleaners and it was "meh, I could have done that." The first time Brilliant Star came, the house was absolutely immaculate. They spent a lot of time here. Subsequent cleanings have been excellent as well. Communication is also top-notch. They are responsive and quickly adapt to suggestions. They make sure you review everything and fix things that need it. They also remember and review suggestions from previous visits. They are more expensive than others but worth every penny, definitely "concierge" cleaners. I am glad I used them.

First time they came- amazing and efficient. Second round…read morenot so good, barely touched the kitchen and had finish it up. I think they might not have planned their time well- and I had to pay extra to just wrap it up.

A couple of weeks ago I called Maria to get an estimate on cleaning four bathrooms in my home. She…read moreresponded to my call promptly and we discussed my needs. During this call we made an appointment on the same day as the call for her to come to my home and give me a free estimate. She arrived on time and after her visit I had an appointment for cleaning in two weeks. Two weeks later she arrived on time with an assistant to clean my four bathrooms. She supplied all the clean supplies and they worked quickly and efficiently. When the job was completed about two and a half hours later, I did a walk through and was very pleased with the results. The showers, toilets, walls, floors and counter tops were very clean. I am so happy I found a service to do this cleaning job. I will be booking another cleaning appointment soon. 2022(12)

I hired Maria to clean my mothers house. She has dementia and the house was in need of a serious…read morecleaning. Maria was very responsive she came over the same week and gave us an estimate. Her price was very reasonable for the amount of work that was necessary. I couldn't believe the finished result and immediately asked her to continue to come monthly. If you are in the need of serious cleaning you won't be disappointed.

Booking with Jason was seamless. Clear and professional. The cleaner , Kassandra, was on-time,…read moreprofessional and was soo efficient she finished 30 mins early. Woohoo. I'll be a repeat customer for sure.

Jason and his team were top notch! From scheduling to the delivery of their services, they were…read moreabsolutely amazing! Everything was clean and spotless just in time for our Mom to be in town! I highly recommend them.

Highly recommend! quality you get is totally worth every penny you spent! You are getting 2-3 times…read moremanpower cause they are sending 2-3 people to clean!

Honestly very fair price compared to some other companies charging ridiculous amounts, I am very…read moresatisfied overall with their service . They are quick to schedule and communicate well. I will definitely be scheduling them again when I need service.

Excellent carpet cleaning at a decent value. They do an excellent job of communicating what they…read morecan and cant do

Let me start with the positives. Communication was excellent throughout the process, and the team…read moredid a wonderful job with carpet cleaning and pet odor removal. I don't think our carpets have smelled this fresh in years. Because of that--and because the company took my concerns seriously afterward--I awarded Spotless Clean SD three stars. Unfortunately, I felt compelled to deduct two stars for a couple of reasons. First, the team did not clean what they considered "cluttered" areas. In practice, this meant that surfaces such as my bathroom counter and office desk were skipped entirely. I understand not moving or organizing personal belongings, but there were crumbs and visible spots that we had to clean ourselves before guests arrived the following day. Additionally, things like trash bins and appliances were left out of place, as if the team left in a hurry. Ultimately, I did not feel I received the full value of the service. Second, while avoiding those "cluttered" surfaces, the team nevertheless moved several art prints and canvases that I had set aside for framing. They placed a heavy plastic office chair mat directly on top of them, leaving several pieces crumpled. Fortunately, I was able to flatten most of the wrinkles, but I was surprised by the lack of care shown toward personal items. To the company's credit, Ellen promptly offered a discount on a future cleaning with a different team, which I genuinely appreciated. Ellen also offered to have a team return and address the remaining areas, but we had already taken care of it ourselves. Given this experience, I don't think we'll be using the company again, sadly.

Leticia was a godsend! She meticulously cleaned our home that needed some extra loving especially…read moresince the arrival of our little one. A very detailed and thorough deep clean for sure. Fair pricing for the amazing work done - highly recommend going to Anna and her team for future services! My husband and I are eagerly trying to decide on a date for our next cleaning :0)

Very fast response and the cleaners did a great job! I've used Faria's Cleaning Services for a move…read moreout cleaning and also a deep cleaning. The attention to detail is amazing! And I specially like the upfront pricing and scheduling availability.

Great service and responses. Did a great job cleaning and didn't break the bank for a move out…read morecleaning.

Beware! If you have hardwood or natural stone floors do not use this company. I hired Bright N…read moreFresh to clean my home on December 2 and December 24, 2025. Unfortunately, my experience was very disappointing. During the cleanings, the staff used harsh cleaning chemicals on my marble floors that were not appropriate for natural stone. As a result, my marble floors sustained significant damage. The cost to repair the damage was $1,690. I obtained multiple estimates, and this amount was reasonable--in fact, another repair estimate was significantly higher. They were also observed using a bucket of water and a wet mop to clean my hardwood floors. They have refused to compensate me as I did not give them notice within 24 hours. Given the damage caused and the quality of the service, I would like to pursue a small claims against the company. I believe they have blocked my phone number, and unfortunately, they have no visible address so I have been unable to give them proper service. Stop hiding and allow my day in court!