John responded at around 10pm one night when our bathtub suddenly began filling with sewage backup…read more When he arrived, he was quick to try to identify the potential roots the problem, explain them/answer questions, and then proceeded to snake/unclog the bathroom in question. There ended up being a follow up appointment, which he was very transparent about, to replace an old cast iron pipe that was visibly leaking and cracked, among other things, to which we were given a camera footage. 1 thing I was admittedly wary about in hindsight is that I didn't receive an invoice before the work actually began. Despite that, I found John was very helpful and polite, and his work looked clean and thorough. Even though there is still a deeper plumbing issue that we were shown would likely need work, for now I will say I have been pleased with their help and service.

I had a broken water source called and explained the situation they were very professional they…read moreshowed up fast and perfect I would recommend these guys to anyone with plumbing problems

Ive been having problems with my pressure regulator that's making a sound every time we flush our…read moretoilet or use our water. Victor has been great from the start. Easy to talk to and was able to schedule me right away to fix the issue. My shut off valve also was not working and he addressed that too and gave me a good discount. Quote given to me was reasonable. He changed my regulator as well. No more sound when we use our water. Will definitely recommend the Premier1 team.

I woke up to every homeowner's nightmare when my bathtub started filling up with raw sewage out of…read morenowhere. I called around in a panic and luckily Alexis at the office was super helpful and got a crew sent out to me faster than I expected. Victor, David, and Junior all showed up and honestly they were total lifesavers because they didn't just fix the clog, they actually cleaned and sanitized the entire mess in the bathroom so I didn't have to touch it. They ran a snake through the toilet and eventually figured out that the root intrusion was actually caused by some hack job another company did with the wrong connections a few years back. They ended up installing a proper clean out access and gave me a solid warranty so I don't have to worry about this happening again. My place looks like nothing even happened and I'm just glad to have my house back to normal.

I highly recommend asking for Felipe for any service. I had a leak under the house, and he located…read moreit quickly; he showed me where it was coming from and was very thorough in his explanations. The price was very reasonable, and he completed the job promptly.

great service, texted Erik in the morning and his crew arrived in the afternoon cleared the sewer…read moreline in 20 minutes gave recommendations on what to do next and so on. Highly recommended Best price around as well !

Unprofessional attitude. Company was assigned to me through…read moreFidelity National Home Warranty. Never reached out to schedule an appointment, so I had to call them. When I talked to someone there, they were dismissive and unconcerned. They ended the call by saying they would call me back, but never did. Never used this company and never will.

Cloggmasters has done it again! Twice I have used this company for big projects and both times they…read moreexceeded my expectations regarding professionalism, quality work, respectfulness, and value. I am consistently impressed. The level of service that they provide.

Our first slab leak was 5 yrs ago on 12/31/2020. We fixed it for $1200 during COVID and decided…read morenot to do a whole-house repipe. At the time, Mike quoted $8000 for a PEX repipe. Then, in 2022, we had an in-wall pinhole leak, and I managed to fix the leak with a rubber pad and a hose clamp. Definitely did the trick! I also performed a couple of preventive fixes on those cooper green spots. It's an indication of a future pinhole leak. Knowing we were on borrowed time, on 1/8/26, 5yrs later, the formal living room carpet was soaking wet. That's the second slab leak and the 3rd leak. To repair or to repipe, that is the question....??? After speaking with Mike regarding our situation, Mike suggested it's really time to repipe. Only if we had done it 5yrs ago, I could have saved a lot more and not dealt with water damage. Sure, I can spend another $1500-$2000 on a repair, but my days are truly counting. I finally decided to pull the trigger, and I regretted why I didn't do it 5 yrs ago for $8k. Prices went up A LOT! Sigh..... I finalized the project with Mike on Tuesday, and Mike and Zara arranged the crew to come on Thursday. A team of 8 people quickly went to work. 4 Bathrooms + kitchen + Fridge + laundry room + laundry sink + 4 hose bibs were all completed in one day! (8:30 AM - 5:30 PM) The house looked like it had gone through WW III with so many random holes everywhere. I was wondering how they were able to restore the house to its original condition. Finally, after the city inspection was passed, the wall patch team came in. On day 1, only 2 guys came. They were courteous and did the best they could for 1 day. On day 2, an entire army of 8 came in and finished the drywall patching and texturing. All done. I could hardly tell the wall had been patched. Since whole house repiping is considered a part of construction, do expect some things to be broken here and there, or shower faucet installations could be done more professionally. All of my concerns raised with Mike were addressed and rectified by the foreman, Emmanuel, promptly. I was reassured that CARE Plumbing stood behind their workmanship and truly listened to and cared for customer satisfaction. The Mike and Zara team had my back every step of the way, and I'm sure they will treat your house like theirs as well.

We have an old family house that started having leaky plumbing. When I saw Care Plumbing's ad in a…read morehome improvement magazine and decided to give them a call, I honestly didn't expect much--but wow, was I wrong. If you're ever considering a repiping project, hear me out and I'll explain why you should absolutely keep these guys at the top of your list. When I first called, I spoke with Zara. She immediately stood out far more knowledgeable than the typical "sales" reps I'd talked to. She clearly explained the services they offer and gave me a solid overview of what the whole house repiping process would look like. Zara referred me to Mike, who turned out to be an incredible estimator. This guy knows repiping inside and out. I'm a bit of a tinkerer myself--pretty handy with regular fixes--so I definitely wasn't the easiest customer to deal with. I did my research thoroughly, double-checked everything, and even discussed options with some experienced neighbors before committing to the full repiping job. What really impressed me about Mike was that he never tried to upsell me. He laid out all my options clearly and walked me through each one patiently. I wanted to make sure the job was done right, with the proper city permits, and Mike fully supported that approach. Their pricing was more than fair especially considering the quality and you could tell right away that Care Plumbing was serious and professional. No stupid haggling, no wasted time, just straight-to-the-point service. Since our old water heater was nearly 30 years old, Mike also pointed out that I should consider bringing it up to code or replacing it altogether. I decided to replace it myself before the city issued the main permit, thinking it would save some money. I pulled a permit for the water heater replacement and did the work myself (told you I'm a tinkerer). The city inspector passed the installation, although he did note I had used a galvanized pipe for the TPR (temperature-pressure relief) drain instead of copper. Still, the job passed inspection. Here's where Care Plumbing really impressed me: when I told Mike I had installed the water heater myself, he didn't give me a hard time. Instead, he asked for a photo and said they would upgrade the TPR line to the proper copper material as part of the repiping--even though it technically didn't need to be reinspected. That kind of professionalism and attention to detail goes above and beyond. Mike told me he'd send his best crew for the repiping--and oh boy, did he deliver. On repipe day, Zara sent me the full schedule and admin details in writing and followed up with a call to make sure I understood what to expect. If you appreciate organized, well run operations, Zara is exactly who you want in your corner. At exactly 8:00 AM, Manuel and his crew of seven arrived. These guys were like a synchronized A-Team--each had a specific assignment. Some were stationed at each bathroom, two were working in the attic, another was at the laundry room. Everyone was focused, professional, and respectful of the property. They covered and protected all the rooms, moved furniture carefully, and made only the minimal necessary wall openings. By 12:30 PM, water was turned back on and the repiping was done. And yes they also replaced the TPR drain line with copper, just as Mike promised. Talk about going the extra mile! Later that afternoon, Zara followed up again, walked me through the next steps, and scheduled the city inspection. The next day, the inspection passed with flying colors. I sent the signed job card back to Zara, and she promptly scheduled the next crew for wall patching. Isaias and his team arrived right on time the following morning. Just like the repipe crew, they were extremely detailed. They knew exactly which walls had been opened and patched everything up as if nothing had ever been touched. They even had to return for the second day day because the inspector wanted to see the lath paper before they closed the exterior stucco. Sure enough, they came back without hesitation and finished the job beautifully after inspection. So if you have an older house and have been dealing with sporadic leaks, definitely keep these guys in mind. Care Plumbing are true pros in their field, and they'll absolutely do right by you. I'm genuinely impressed with their work, their professionalism, and how smoothly everything went from start to finish, Thanks again Care Plumbing !

Angel came out today and did a awesome job. it was very polite and patient and did a great job…read more Hydro jetting our house. I'm very pleased with his service and I highly recommend Universal plumbers for any plumbing needs.

Highly recommended! Fantastic service! Angel came out very quickly after I contacted him to take a…read morelook at a couple of problems we had. Soon after, Ruben fixed the plumbing issue related to our air conditioning as well as replaced our garbage disposal. I was very impressed with the quality of the work, especially with the care that was taken to work cleanly. Very reasonably priced, too! Look no further!

We just moved to Reseda a month ago and are not familiar with the area. This is the very first time…read morewe've owned a home. I've heard from family and friends that there is often a lot of headache that comes with home ownership, but I never imagined having a mainline plumbing stoppage a week or so into it! It's the worst! At first I called my home warranty to see if they could help. They sent a guy who just told me right off the bat how horrible my situation was and that it was going to cost an arm and a leg to fix it! He did not even talk about my options. Anytime you have a major issue, like plumbing, and it's going to cost a fair amount, you should be given options, feel like you have a choice and that you can trust the professional to help you to fix it properly. That's where Pioneer Plumbing comes in! I have three small children 4 and under and we were staying at a hotel so there was a sense of urgency to get the house in working order and get back into it. Living a hotel with three under 4 years old is tough to say the least. I did not feel comfortable with the first plumber who had come and was afraid that I was going to feel that way no matter what plumber it was. I did my own research and found Pioneer, I called them that night. They sent a technician out the very next day, Ralph. Ralph was so great!!! From our first meeting I felt very comfortable with him and I knew that I could trust him to help us with our situation. He was wonderful at explaining things very clearly and answering all my many questions. I had my father-in-law with me to help make sure I was asking all the right questions and Ralph was very patient with us both. Ralph checked everything out and then gave us OPTIONS! It was so great to feel like I had a choice in how I would repair my home's plumbing. He and his team did a great job fixing our pipes and they were in bad shape! Ralph gave me his number and took my calls even at night and on the weekend. He was so helpful and reassuring! I would highly recommend Pioneer plumbing to anyone having plumbing issues! I will be calling them first for any future plumbing issues should they arise. I will also ask for Ralph, he was amazing!!!

Our three year old son flushed a diaper down the upstairs toilet. Huge mess. Ugh. The resulting…read morewater damage downstairs was huge. We removed the toilet to try and locate the glorious diaper. No dice. Here's the reason we called Pioneer: they had an ad on Google (see picture) for $55 drain cleaning and clean-out. The plumber arrived within a reasonable amount of time. He was friendly. He was professional. All good so far. He first wanted to see the clean-out drain on the side of our house. It didn't look like it would have worked for our situation. He then went upstairs and used the snake to pull out the diaper (which ended up being around 12" down the pipe). It was so close I could have "Probably reached in with your hand and pulled it out" the plumber said. He billed me $205.00. I didn't know that my wife had referenced the Google ad for $55.00 when she called and requested service. She saw the bill and asked me about it. I called Pioneer and inquired. They said since he didn't open up the clean-out and run a snake up it, but rather came inside and ran a snake 12 inches, the price shot up by $150.00. Well, the job was done. I can't complain about the plumber's professionalism. He was polite and did the job. I only took issue with the price discrepancy. I later received a phone call from their office and they confirmed with me that they would actually honor the $55.00 Google ad. That makes for happy customers when businesses do what they say.

Great work! They did the job well and serviced us late in the evening on a Saturday. The cost…read morewasn't much more for immediate service, and a year later, the plumbing work has held up. Thank you!

I had the great fortune of finding TopLine when I had a tankless hot water heater emergency unfold…read more They answered the phone quickly, provided general information about service fees right away, and were able to come out almost immediately! The first technician performed a descaling of the unit which temporarily helped. I called them back the next day to let them know the issue was still happening and they were out, again, within hours! They correctly diagnosed and then fixed the problem which took them several hours to thoroughly complete. They quoted me a very decent rate and offered a generous 6 month warranty for any issues that might crop up during that time. I am SO pleased with the service, care, and attention to detail I got from Kevin, Angel, and all others at TopLine! Thank you all so much for helping during such a fraught personal time and for caring about doing a great job! I highly recommend TopLine Plumbing for all your plumbing needs! p.s. Yes they also smell good too ;)