A friend talked me into ordering Marco's pizza and I hesitated because the last few times it was terrible...but I gave in once again. Silly me to think it would be any different this time around. Really wish they didn't skim so much on the sauce and cheese as that is what makes a pizza. Yuck, yuck, yuck!!!! * wasted calories.... read more

Marco's Pizza - Dry pizza - Italian Near Me - Columbus, Ohio

8 years ago I reviewed Marcos and gave them a five star review, because they were the last chain to change their recipe. Marcos still tasted like the Marcos I grew up with in the 90s. Now that is no longer true. The last 3 times I've ordered, their regular crust is now the crappiest thin crust you can imagine. It's an extremely poor imitation of NY style pizza and tastes like it is premade dough that is then frozen. While it probably still is the best chain pizza, that's not really saying much seeing how far Pizza Hut and Papa John's has fallen. The amount of toppings put on has also been cut, likely as a cost savings measure. Overall, the pizza tastes completely different than it did a few years ago. Obviously the cost of everything has increased, but I would rather them raise the price of the pizza rather than reduce the quality of the pizza. It is quite obvious that cost cutting efforts has changed the taste of the pizza for the worse. I will now pay a little extra and get pizza at either Brenz or Tony & Enzo's down the street for a quality pizza. read more

Ample free parking outside. Pizza order was ready within 10 minutes of ordering. Large mushroom and banana pepper pizza. The mushrooms were canned!! Never thought I'd find a place that used canned mushrooms outside of Windsor. The mushrooms were pieces and stems. Crust toppers. You can add garlic butter, roma seasoning, or Parmesan cheese to your crust. Legit. Game changer. CheezyBread was pretty standard. I would definitely come back for the canned mushroom! read more

Marco's Pizza - Large pizza with mushroom and banana peppers. Cheesy CheezyBread. - Italian Near Me - Columbus, Ohio

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Pizza was average and VERY greasy. Buffalo wings were ok as well. Delivery was fast and check out online was very easy just wasn't to my liking but that's my opinion. read more

These pizza place the manager Hanna is the worst person she give attitude and not been friendly as fixing my order don't go to the place I been give a second chance and she keeps complaining is the costumer fault the worst pizza place read more

Ordered pickup on a Wednesday evening and the food was ready in 15 minutes without issue. I prefer the thick crust, and I would suggest ordering it well done. I generally prefer a deluxe pizza, but after trial and error, I prefer to limit my pizza to 2-3 toppings at most from this location. I'm not sure if their oven doesn't get hot enough, but to get a good cook on a pizza with a lot of toppings, I've had to request xtra well done, and that can be dangerous depending on how busy they Overall, the pizza is good, the sauce is sweet but not too sweet, and the pricing is very reasonable. Today was 50% off! read more

Marco's Pizza - Medium pepperoni, mushroom and extra-cheese - Italian Near Me - Columbus, Ohio

I never wish to speak ill of Marco's... this pizza place has never truly steered me wrong, but our past two visits have been less than satisfactory. Both times now our orders have been messed up (at what seemed to be not peak hours) which has caused us to need to sit and wait for 5-15 additional minutes past when our order was supposed to be ready. This most recent trip my partner went in asking for our order and the woman said it would be a few minutes (implying it was not finished yet)-- so he stood back and waited. A while passed so he asked again and she said "oh, I guess it was here the whole time". She just never bothered to check the rack. After all of this I want to say the pizza was good but no such luck. We asked for extra sauce-- there was barely any. We asked for a traditional cut (i hate squares) -- we ended up with square cut. And to top it off, since it sat out so long the pizza was cold -- like, the cheese had time to congeal. I'm not sure what has happened over the past few months but I sincerely hope you take the time to look at your processes. read more

We got an XL meat pizza for carryout and it was delicious. Flavor and great crust flavor (Roma). All for $20! Friendly staff, will be back!

Ordered online and got there for Curbside pickup. Waited for 20 mins past their time but no one showed up outside. Finally went inside and saw the pizza was stacked up. I had their deluxe ones and added some more toppings still wasn't that bad in terms of price($22). But what was bad was the overall taste of the pizza. It was not awful, just wasn't that great. The sauce was smelly and tasted weird. May be I had a higher expectations from Marco's. To sum up, their pizza was just like the ones we find at some gas stations or 7-elevens. Nothing such! read more

Marco's Pizza - Deluxe pizza from Marco's - Italian Near Me - Columbus, Ohio

Wanted pizza with cauliflower crust. Was on a business trip in the area late at night. Went to do carry out and was very impressed with the fresh toppings!! read more

I know what you're thinking... 5 stars for a pizza delivery place? Really! It's that great! Marcos has quality pizza for an extremely low price. Amazing customer service; they are always willing to take care of you and are honest about delivery and prep times (which are fast!) You will never pay full price for a pizza here; coupons come in the mail all the time and online if you sign up for the email deals. You also get a free movie rental coupon from the Family Video next door with your order! You can even go shop for your movie while you wait and they hand you the pizza through the wall. Marcos even sends you extra coupons in the mail If you haven't ordered in awhile just so they can keep your business... which works for us! We won't order from anywhere else anymore. We tell all our friends about Marcos. PRO TIP: Ask about the loyalty card. They use a punch card and every 10th Pizza you order is free! When you go pickup in store they always punch it a few times even if you order just one. We have gotten free pizzas this way. also... always ask for all the crust toppers when you order and a garlic sauce free of extra charge when you pick up. read more

Again ordered pizza and subs and extra sauces on the side! Paid for sauces and again nothing! Don't get what you paid for, pisses me off!!

Extra fast delivery for a Sunday night! Thank you! All items perfectly cooked with our special requests! Thank you and we will be ordering again very soon! Especially the family size chicken Cesar salads! 2/8/19: Again another fantastic order! Every item was spot on, delivery driver so early and friendly! Highly recommend the family side Chicken Caesar Salad! We love Marco's! read more

Wow - finally Got around to trying it after even being in the video store, and I must say it was a great quality set of pizzas ($6.99 each for 2 medium 1 toppings). Quick even during dinner time and toppings seemed fresh and pizza was hot. Two of us liked the thicker crust better while the other liked the hand tossed. This isn't up to yellow brick Chicago style or harvest wood fires quality but for the money, we will be back. read more

Marco's is definitely one of our go-to pizza places. Their pizza is up there with the best of the other major chains in quality, flavor, and freshness. I also love that you get a free movie from Family Video next door when you spend $10 or more on pizza. Another thing I like about Marco's is the frequency of their deals. Many of the deals are just right there on their website, but they also send good ones pretty often through email. Definitely a place to get excellent tasting, adorable pizza. read more

Haven't been in a while and tried to order delivery tonight. At the moment it was supposed to be delivered they canceled the order. After we waited an hour. read more

One of my favorite chains. Best dough and Sauce. Can be a little greasy.also, the best cheese bread of any chain.

This place does it right. We order Marco's often because it's close to home, we can get a thick crust pizza, and it's consistently delicious. The staff is always friendly, and double checks to make sure our order is correct. read more

Just ordered from this place thinking it will take forever but they came in like 20-25 minutes and the pizza was so fresh and so Hot!! It was amazing. This will be my new pizza joint!! Fast delivery and great Hot pizza can't beat that!! read more

Marco's Pizza - a pizza in a box - Italian Near Me - Columbus, Ohio

Good quality pizza at a reasonable price. Stopped in to order and wait, the person at the counter was patient and helpful. I'll be back!

I know that the bar should not be set high for "fast food" pizza establishments but I had the worst experience with this Marcos. I ordered online and after they said it would be a 45 minute wait. After an hour and a half I thought I would call to make sure they received our order. They said yes and that it was out the door to be delivered. I should also state that this Marcos is only about 5-10 minutes from my place (yes I should have just gone in). After another 45 minutes with no delivery I called back in to cancel and get a refund and I have currently been on hold for 12 minutes and 50 seconds. If you are looking for a fun filled night of spending $30 dollars and not receiving food then this is the place for you. Enjoy! read more

Customer service was awesome, was greeted with smile. My 8 year old says it's the best cheese pizza she's ever had! Will definitely be returning. Great good and service. read more

We've been getting pizza at Marco's for a quite awhile now because we love the thicker crust and flavorful sauce. We usually get a medium (8 pieces) with half light-on- the-pepperoni for my hubby and sliced fresh tomatoes on my side. Any leftovers can be nuked the next day and it still tastes great. read more

Tonight was my second or third time having Marcos Pizza. Overall- it's good pizza! We had a promo coupon mailed to us for 30% off, which was really awesome, but our large pizza was still around $13 pre-tip and post-coupon, but that's also including a delivery fee I assume. Anyway - the pizza itself is good! They make a very tasty pan pizza- we did the create your own, and were able to split the "creations" half on each side- love that! Thanks, Marcos! Will be back read more

Great pizza. My 11YO grandson recommended to me on his visit. Good and fast service. I went back in few days for an other one to take home with my wife. read more

Marco's Pizza - a box of pizza - Italian Near Me - Columbus, Ohio

This has been the only place we have ordered from for probably the last 2 years. Consistent quality, easy ordering process and fast delivery. Plenty of toppings and nice and hot when it arrives (we always get delivery because we are too lazy to pick up lol). And every delivery person that I have dealt with has been pleasant and courteous. read more

I LOVED this place! The cheese bread was amazing, couldn't get enough of it! They were quick to get our food done in fashionable amount of time and give us even better food late at night! Recommend this to all pizza lovers! read more

We were in town for the weekend and on a late night when hunger struck, Marcos came to the rescue. They were across the street from the hotel and delivered right to our room. They were so good we ordered both nights we were in town. Great pepperoni pizza and the sausage pepperoni was great. We loved the pizza and wish they had some locations in our town. Great service, and the delivery drivers were friendly and courteous. read more

It's food. It's better than going hungry. The crust is awful and the toppings are very store bought pizza like. I think this is a step above gas station pizza and no where near as good as at least five other places within a five mile radius. I am floored that folks are writing five star reviews for this pizza. Have you ever been to Adriatico's or Yellow Brick pizza? Those are FIVE STAR. Marcos is two star just because they are within a few miles. read more

Ordered a carry out pizza from the Hamilton Rd location and was told 20 minutes. 20 minutes later I show up to pickup my pizza. I was told it would be ready in 5 minutes. While I waited, a rush of people came in and an got all their orders. 30 minutes into my wait, they realized I they forgot to put in one of my pizzas. No offer for a discount for their mistake. It would have been worth the wait if the pizza was good but it was cold and terrible. Won't be back to this disorganized bland pizza maker. read more

Called in an order and gave the coupon code which appears on a Marco's flyer with their menu but they said it's an expired code which it is not per the date on the coupon. I offered to bring the coupon with me when I picked up if they would honor it but the guy said it would be up to the manager. I said I wasn't ordering based on what whether someone might choose to honor their advertised price. He then said other companies print fraudulent Marco's coupons. It makes no sense that someone else would print out fake Marco's coupons and I told him to go to the donut shop next door where I picked up the coupon. It's not about the money but the principal at this point. No thanks I will not be ordering. Strange that a company would spend advertising budget to attract customers then choose not to honor their promotion. I'm sure it's a computer issue not recognizing the code but empower your employees to do what's right. Customer service 101 failed. read more

Marco's Pizza - a coup for a pizza - Italian Near Me - Columbus, Ohio

Terrible service!!! I placed an order over the weekend Big Cheese pizza and when delivered the pizza it was upside down and it wasn't cooked all the way. read more

I ordered 2 custom pizza bowls online for pickup. The pizza bowls come with pizza sauce, but we wanted it on the side, because Marco's sauce has a lot of carbs. There's no option online to order it on the side. So I ordered them with no sauce. As soon as I placed my order, I called Marco's to ask them to put the sauce on the side. The young man who answered the phone said they could give me prepackaged sauce, but they would have to charge me for them. I explained that the item we ordered comes with sauce included, so I should not have to pay for sauce. He said he would talk to the manager. A woman came to the phone (assuming it was the manager), and I had to repeat everything to her. She said no problem, we'll give you your sauce on the side. I drove to the location, and they brought the food to my car. When I got home, I was surprised to see 4 small prepackaged boxes of sauce (yuck), for which they did indeed charge me more than $3.00. It might not seem like a lot, but we're on a budget, so it is for us. Also, I never authorized the additional charge to my credit card. I have jarred pizza sauce at home, so I never would have paid extra for prepackaged sauce. I didn't bother to call that location, because the manager is obviously incompetent, so what would be the point? I did fill out the survey listed on the receipt (tellmarcos.com). It's been nearly a week, and no one has contacted me. I usually think it's a good idea to fill out these surveys when you have a problem. This way corporate knows about the horrible customer service at certain locations. In this case, it looks as if they don't care. There are a lot of fast food pizza joints in Columbus. Goodbye Marco's. read more

Called in for the first time and received great customer service! Asked for something specific and it wasn't a normal one ; Haleigh made accommodations for me! Will definitely order again. read more

Use to live in Toledo so I was very excited to see a Marco's in Columbus. The store was clean and the staff was over the top friendly. They showed me my pizza, gave me a customer card and even gave me a sticker for a free movie at the video place next door. The pizza and steak sub were delicious and hot. read more

Ordered pizza for a late dinner and there was a glitch with the order. The team at the store went above and beyond to take care of it right away, were incredibly nice, and exceeded expectations. I have not had customer service like this in a long time, and became a loyal customer because of it. read more

I have had nothing but great experiences with this location. Even when things don't go the way they should, like last night, it was the first snowfall in central Ohio and the order didn't go as expected. The thing that matters most is how management takes care of their customers, and this place is consistent in doing just so. read more

Really like being able to pick up pizza and a movie at the same place. Pizza is average buy cheap.

The staff at this location is fantastic, they always bend over backwards to make you happy. The pizza is great, a lot of toppings, and the sauce has great flavor. I am typically indifferent about pizza, but this is the only place in the area I will order from because the staff is so good and the pizza is high quality. They will also deliver a movie for your from Family Video and return it for you if you have one that needs to go back and you have ordered delivery. With service like that, I don't know how you can choose another place. read more