I haven't had too many electronic repair experience but very happy with KT Electronics. Got my old…read morebut can't-find-anymore 3-level touch-sensitive nightstand lamp repaired. It wasn't cheap but super fast and great value. Khuong texted me updates and picked up my calls right away every time. He honestly advised that I just buy a new set during drop-off and after diagnostics. He was very collaborative and addressed all of my questions and concerns. Overall, I found this repair shop very friendly, professional, knowledgeable, and last but not least very accommodating, highly recommend!

I went to this place trying to get my computer diagnosed and repaired in July last year. The person…read moretold me very confidently that it was the issue of the fan, and the only thing needed was to replace it. Also, they promised a date when the fan would be available, and I believed it. However, when the day came, they said they would need another few days. Using the computer was very important to me, so I got annoyed and switched to another place. At the new place, I was told the issue with my computer was because of a completely different reason, and they helped me repair it smoothly. Glad that the delay helped me avoid further loss with this unreliable KY electronics. Unfortunately, although the diagnosis result was a complete error. I was not refunded for the diagnosis fee. Edit: The business owner replied saying that my job was on May 29, 2024, which is completely false. I wasn't even at the Bay Area during that time. Either he intentionally mixed me up with someone else or simply made up the story. Apparently, I have no point of making up a negative review if being satisfied as the customer, but the business owner has full motivation to respond to negative reviews by making up stories when he cannot reasonably dispute it, and it seems he has been doing it for many other reviews as well.

Their service was really good. I didn't get the guys name but he was chill, It was quick, actually…read morefaster than I had expected. I Had originally went to Apple to get my battery replaced because it was swollen and they turned me away TWICE. Just told me to buy a new phone, and that no place would even try to fix it. They replaced the swollen battery just fine and didn't overcharge me for anything. extremely glad I went here, I was pretty skeptical at first because of the amount of 5 stars they had but it's not a lie. I would for sure come back here again

I cannot urge you enough to come here for your technology repairs and needs! I half want to gate…read morekeep because of how great this place is but the public must know!! What truly blew me away was Eduardo's customer service. I came in for a small troubleshooting item for my laptop. Eduardo was patient, explanatory and went above and beyond. He even cleaned my laptop screen and keyboard when I had stepped out. The services are well-priced and I love how the business is transparent with their pricing given their services. 100% would return here! Thank you for helping me take care of my stressful problem and making the experience 100% stress free

I have used SerTech, since they were on Harmon Ct. They have kept my Dynaco (from 1964) tube preamp…read more(PAS3X) and amp (ST-70) functional and sounding great! They do such great work, but that leads to their downfall - they are soo busy that the waitlist is several months long. But even then, I will only take my vintage audio equipment to them. They recently got my Denon turntable working again. And I just submitted another tube amp (Audio Research) with them. They are worth the wait. They are very knowledgeable (common failure modes, components, etc) and are able to troubleshoot all issues that have arisen.

I've been there several times in the last ten years, with two Tape Decks, two Stereo Receivers and…read morerecently a Turntable. Each time I've had excellent repairs and was happy. Unfortunately now days the wait time can be long but that's not their fault. There are not many places that do vintage stereo repairs so it worth the wait. People drive for miles to go there like myself it almost an hour drive, but I don't mind. I feel their prices are more than reasonable. There is a big interest in vintage stereo gear, even for those who are decades younger than myself. If you want someone to to repair your stereo equipment I recommend Sertech Electronics Repair.

I met Nick many years ago when I needed an honest factory tech for my Rega P5 turntable. It was…read moreintroducing an electrical hum into the phono stage and the Rega rep who originally sold it to me wanted to sell me new tubes for my preamp instead of identifying the problem with the turntable. I walked out and never went back. Since then I've relied on Nick to help me put together a sound system that I am now *very* happy with. No BS, just solid advice, long experience, an impressive depth of knowledge and a genuine desire to get you the best sound you've ever had. Nick will tell you the truth. He can repair and upgrade as well. He primarily represents Audio Note UK (which now comprises the bulk of my system) but he specializes in getting the best sound, new or pre owned, for you within your means. This is genuinely important to him. Nick and his wife Lee are good people. I trust them.

They are truly amazing people. I had some issues setting up my turntable and speaker system…read more Even though I didn't purchase the audio system directly from them, they were happy to provide consultations over the phone and reviewed all the photos and steps I sent. They are incredibly knowledgeable and walked me through instructions I might have missed. They even followed up with a call afterward. I would highly recommend them.

Staff: friendly and responsive Cost: about what I expect…read morefor a technical service and in a high cost / high wage area Service: I brought my phone in due to expanding battery to get a replacement. It had no operational issues at all, the only issue was that the screen had started to separate from the frame and they diagnosed it as a swollen battery. Phone is just shy of 2 years old, so no warranty but also plenty of life left so I opted for the battery replacement. I was told it was easy, no issues, come back in 1-2 hours. When I first picked up my phone, it worked completely fine for ~15 hours. However the next morning the screen just went dark mid-text and there was nothing I could do to get it on. I did manual power cycles etc, no response. I was pretty sure the phone was still on because it would heat & cool like it was processing. I returned and they made it clear if it was just a loose connection it would be free, but if it was another issue there'd be a charge. Turned out to just be a loose connection, no charge, and I picked it up a couple of hours later. Only this time, within 30 minutes of getting my phone back, it had frozen & rebooted 3 times. Fairly light usage - just Google Maps to navigate home during / to avoid traffic. I immediately turned back around and dropped the phone back off - was told it wasn't anything they did but they would try to diagnose it. The next day (Saturday) they never called me with an update and it was getting towards lunch so I called them, since they are closed Sunday and I didn't want to be without my phone for that long. They said they had run a stress test on it with no issue but shared nothing beyond that even when I tried asking for specifics about what the test is, how they knew it didn't reboot, etc. I picked it up, no charge. The phone worked for 5-6 hours and then had reboot issues. It stabilized and worked again for ~5-6 hours then had reboot issues. Throughout Sunday while they were closed, the phone froze and rebooted about every 30 minutes on average. I was so fed up and needed my phone to work and they were unwilling to deal with the issue. I ended up purchasing a new phone, but can't get a refund or even partial refund even though my phone worked fine before they opened it up and now is all but unusable. If this was a significant risk of the process, they should have stated that. I would have bought a new phone ($600) vs replacing the batter ($240). I am incredibly frustrated with everything about this process and won't use them again unless it's the most minor of repairs like cleaning a charging port. I won't let them open up another phone in the future that's for sure.

I took my ps5 to get it fixed and I even called ahead saying if they know how to fix ps5's and they…read moresaid yes so when I went they charged me $180 for an inspection and they told me it was going to take 4-5 days.After 5 days I called and they said they still haven't fixed it and they even sent it to another store so they can get it fixed there and still didnt end up fixing it they took 1 whole week and when I went to go get it they told me that they cant fixed it. Waste of time and money dont go here

Awesome workmanship Speedy turnaround on shipping repaired…read moredevices...I would recommend The Amp lab for repairs on all amplifiers and most electronics...These fellows are on the top of my repair companies! Thanks guys!!!

Keith resurrected my late dad in law's 1952 Gibson GA-40. He kept it as original as possible and…read moretook exactly to where I wanted it to be. Very knowledgeable, to the point, honest and kind. There is a wait because he's that good.

My Lenovo laptop went kaput and I was looking for a place to repair it. I remembered Click Away and…read morerealized they have a location on Winchester at Latimer so I called them. The professional representative was eager to help with anything and ensured a free diagnostic.. I totally understand the need to charge for more in depth diagnostics. I am appreciative for your honesty. I hope it won't be a major fix but if it is I am prepared for the outcome and trust your knowledge and recommendations. I used you in the past but the location on McGlincy was out of the way. Now I am happy you are in the Downtown Campbell area . I will be happy to update my review after the diagnostic and even if I don't have it repaired I will work with you and hope to find a good laptop with all my specifications. Remember you should always have a phone number of a reputable repair shop that has remote service available. Patrick called me and said it would be $200 for advanced diagnostics and he suggested to go along with it rather than buying a new laptop. This is always a good question to ask is it worth fixing?

My Nintendo Pro Controller NFC reader (for amiibo) stopped working and Nintendo basically told me…read morethey wouldn't fix it. I really do not want to treat electronics like they are disposable so I searched for a local repair on yelp and found ClickAway. Pros: They responded to my query right away (I sent my request after close and they got back to me asap the following day) They were polite and professional and asked me to bring it in for a free diagnostic so they could see exactly what it needed and if they could fix it. They had a 24 hour turn around, which they stuck to. Cons: They were not able to fix it, because Nintendo just isn't making the part available. (not taking a star off for that, cause that's on Nintendo) The ADA spot in the lot is on the the opposite side of the building from the entrance, The only reason I am not taking a star off for that is the way the closest spots are aligned in a steep stagger, it still leaves room to wrangle mobility aids in and out of the vehicle. It would be nice if one of them was reserved for ADA, because the building is long and the walk from the ADA spot to the front door is a bit of a haul if you are walker-ing or walking with a cane. Over all the crew was really professional and helpful, and I plan on taking my other tech issues to them in the future. HIGHLY recommend them. One tip though, Google Maps is not giving accurate instructions (at the time of this review) on how to get to them. They are going to try and make you make the world's dumbest u-turn, so for reference, it's across latimer from the KFC on winchester, and the lot entrance is to the left of the building as you face it from winchester, it's small and easy to miss, so be careful.

Costed me $35 to get my camera inspected, then about 6-7 business days to get a call back and let…read moreme know the problem with my camera, and how much to fix. They ended up preparing the cover of my len for $80. Overall, very happy that my camera got fixed, I just didn't expect it to be that expensive:/

Can not get hold of them by phone or internet to check on your repair…read more I have tried for days