I ordered a large chicken salad and Diet Coke and requested forks and plates or bowls for four PEO ok e so I could share with my children. We had some pizza from another fast food place for the kids. But I wanted them to share some salad. Mc Allisyers told my delivery driver "they didn't have any plates or forks". Done with McAllisters!!! My kids had to eat salad out of paper cups with their fingers. I will never go back. read more

Great food love this place but when you order online it should not take 20 minutes of waiting for a soup and salad.

Slowest service I've ever had. Placed an order online and it wasn't ready for pickup over a half hour after it said it would be, so I wasted my entire lunch sitting there waiting for my order. The restaurant wasn't even busy. Avoid unless you want to wait 45 minutes. They need to fix the time that they tell people food will be ready. read more

I went here for national lemonade day, i hadn't been here in a while but was definitely a cute little lumch spot that's worth visiting. The lemonade that day was just a dollar so I was in love. They have great lumch specials and combos. I ordered half sandwhich half spud it was delish. The sandwich was the club on croissant and the spud was the chicken bacon,cheese so yummy and for those watching your intake perfect serving size didn't leave you hungry nor did it leave me overly full. They have so many,great options and combos you will have to go back to try the other options. read more

They had really quick service and a very friendly staff. It was a relaxing lunch for a relatively good price.

Very polite staff! Greeted immediately when walking through the door... staff came to check on us twice, topped off our drinks! Super friendly! If I'm ever in Plano again I'll be stopping by! Until then I'll keep stopping by their North Austin location! Good job McAlisters! read more

I was just notified this review was removed by Yelp because I was an employee. I worked for the CHAIN in 2004 in another CITY. I have never worked for this location or any location in the DFW metroplex. And I will continue to repost this review as many times as it takes. This is one of the go-to places for when my office decides to all go to lunch together, which in the past year or so has sadly not been very often. Sad that a few of my favorite menu items can no longer be found at McAlister's... like the parmesan peppercorn salad dressing. But from a little inside information I found that I was able to recreate my old favorite sandwich, the Delta Delight buy using the Sweet Peach Chipotle sauce instead of BBQ on a roast beef, turkey & jalapeno sandwich. My co-workers come here often for the white chicken chili {when they have it}, the chicken & dumplings, and Vicki will come buy their macaroni & cheese buy the quart. The chicken tortilla is still my favorite of the soups and not much else beats a Bacon Spud covered with two sides of blue cheese dressing. Damn, now I'm hungry and they will be closed before I can get there. read more

The club sandwich was really good. Portion size is great and the food was fresh. We ordered online and the food was ready at arrival time. Very fast service, an employee saw us walk up and immediately came to help us with our order. read more

McAlister's Deli - McAlister's Club. - Sandwiches Near Me - Plano, Texas

I recently discovered McAlister's Deli through a friend of mine and I've been averaging 2-3 lunches a week at this location. The atmosphere is inviting, the service has been friendly and attentive, and the food has been of exceptional quality. They also offer free Wifi as well. I love the "Choose Any Two" and am regularly enjoying the French Dip with a bowl of Chicken and Dumplings. Quite yummy. I tried the "Nasty Spud" which sounds dangerous, yet is a potato with sliced roast beef, brown gravy and shredded cheese on top. The "Choose Any Two" allows great combinations to try different menu items. Yes, I 1000% recommend their tea. I hear the sweet tea is great, but I get the unsweet and down about 3 of the large on each visit. It IS that good! The staff are attentive and regularly come by to check on refills. The wait time on food(which they bring to your table) has been minimal. Since I am watching my calories, their website contains all the calorie counts of their food, which is very helpful. I've found a new "permanent" spot for a quick and tasty lunch that keeps me on-plan. Highly recommended for a lunch in and out as well. read more

Food is great, hits the spot! Service is awesome!!! I was craving warm soup and carbs after a cold, rainy day so individually ordered several sides and the ONLY COMPLAINT is that the to-go portions on the sides is lacking. The small (cup size) containers of mac n cheese, mashed potatoes, potato salad and coleslaw were only half full, if even that. Need to be FULL for the price charged for each. I didn't notice until I got home, otherwise I would have said something at the time of pick up. Fix that for me and I'll give McA's 5 stars! PS...try the crab and corn chowder...it's dabom.com....limited time only so don't wait! read more

The service was pretty good, it was clean and the food came out pretty fast. The lady taking my order did falter when I asked for a suggestion. She really didn't have any suggestions. I was sorely disappointed by the kid's menu. There really was no good choice. Kid ended up with the nachos (to my dismay), it was literally chips and cheese. I should have known better. Instead of assuming all children are picky and won't eat healthy food more restaurants should at least have some healthy options. Yeah ok chips and cheese is vegetarian (as noted on the menu) but that sure as hell doesn't make it healthy. And people wonder why we have a problem with childhood obesity! Argh! .... ok stepping off of my soap box. Sorry. I ordered a veggie club, it was uninspiring. Loaded with fat and not a lot of veggies. Mostly cheese and some mayo based dressing with a few cucumbers thrown in the mix. The chicken chili was pretty tasty though and I can see myself eating that again, maybe. Really there are so many sandwich places out there that I really don't see adding this place to my rotation. read more

What an OUTSTANDING establishment. I should have tried this place sooner. Bygones. Would of the tried an true test of any restaurant is cars in the parking lot and this place had them. The menu was easy to read and I immediately ordered the half muffuletta with the complimentary side of pasta salad. A staff member suggested adding pesto sauce to it so I agreed. This was served in a medium sized container that would have coated a plate of pasta! So good. REALLY BIG sandwich. Crispy bread and at least a pound of meat and cheese. Enough to split with someone or take home for later. Service was outstanding! If you order water you don't get punished with a thimble of water. Large glass with lemon! But they are famous for their iced tea options and I noticed everyone enjoying them. But no caffeine this late. VERY clean and organized. When I go back next week I will take photos! read more

THIS PLACE. I'd never really thought much about McAlister's until a girlfriend of mine told me ahe swore by it as a place to grade papers. So I gave it a try last spring. Lo and behold...it IS an awesome place to grade papers. The music is great, there's free WiFi, and TEA. SO MUCH AWESOME TEA. When we went on our big road trip this summer, my husband would find the McAlister's in the cities we drove through just so I could have their iced tea. Turns out they get a proprietary blend made for them by Lipton. I finally broke down and bought one of the insulated tumblers that you can get refilled for a buck when you swing by because I knew I'd be back over and over. This past week, I decided to give some of the food a try. It's quite good. It's standard deli fare with a few different items--the Big Nasty comes to mind (roast beef and cheese sandwich with gravy). My favorite thing here is the grilled chicken salad, in particular the pick 2 version. The pick 2 menu lets you choose half sizes of a salad, soup, sandwich, or baked potato from the regular menu. I love it because the portions are the perfect size, and the price point is excellent (less than $10). This location is excellent--super nice folks working. If you dine in, they will walk around and offer to refill your drink for you--so nice! The restaurant is clean, and very busy (always a good sign). I will always return here, as long as the food is still delicious and the tea flows freely! read more

Pick 2, took 30 minutes. Yes the workers were nice but seems like everyone was kind of just standing around. My turkey sandwich looks like it threw together really fast and by the time I got back to work and checked my bag I realized they didn't put any dressing in there. Now I have to eat a dry salad! Do better guys! Do better. read more

I love this location the food came out quick and CHRIS was very helpful and very polite. They are following COVID guidelines to the T. Thank you Chris for your genuine hospitality! We will be back. read more

Me and other co-workers go here every week for the salads and variety of sandwiches. The food is good in comparison to other similar types of establishments, like Jason's Deli, Baker Brothers, Panera, etc. Two things that could be improved in order to get more stars would be the following: 1. Have a self-service drink station so that patrons don't have to wait for the restaurant staff to come by and offer to get drink refills. 2. Better training for some of the restaurant staff. While most of the restaurant staff are very friendly and do a good job, there is one obvious area that needs improving. The staff that go around to pick up used plates and utensils to be returned to the kitchen need to do a better job of recognizing the correct time to ask patrons if we are done with our plates. During my visit on 8/21/12, I was asked if I was done with my plate many times when clearly I was not finished eating. The first time I was asked, I had a half-eaten sandwich in my hand. The second time, I still had food on my plate that I was going to eat. The third time I was asked, my friend and I needed to raise our voices so that the restaurant staffer would get the hint. These issues are not so bad that we won't come back. However it would be a better experience if these two things could improved upon. read more

This is my first visit to McAllister's and I will definitely be back. I ordered the New Yorker with Jalapeno chips and the flavors are still lingering on my tongue. The pastrami is so lean and they give you about 1/4 lb of it. read more

McAlister's Deli - Best tea in Dallas - Sandwiches Near Me - Plano, Texas

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Not really a deli. More of a sandwich shop. But, I have liked everything I have gotten there. I love the McAlisters club as a wrap rather than bread. Beats the heck out of Jason's deli. (Again, the term "deli" is used lightly). It had a nice amount of meat and cheese and it was fresh. Every time I have picked up lunch to go, the staff has been very friendly and seemed genuinely concerned about making me happy. That is refreshing! I will definitely go back. read more

Great place for Lunch. Fast and Efficient and Super Nice Staff!! The food is pretty good and they have a lot of options for Vegetarians. You will always find the staff going around making patrons comfortable and looking after their needs. I can't speak much of the Sweet Tea most of the reviewers talked about, but I can certainly say their Veggie Chili rocks my World!! :-) read more

I have been here several times for lunch. The food is consistently good, as is the service. The place is clean as well. If you are looking for something casual, reasonably priced with good food, I think you will enjoy this place. Give it a try! read more

I love this location! The customer service is Stellar! Everyone is so nice and friendly! I live in Garland but, I only go to this McAllister's!! read more

I love the Chipotle chicken salad! We also love the $1.99 kids meals and my daughter loves the manager Chris! He's always super sweet to her! The tea is the best too!!! read more

I just received the BEST customer service from Ann. She was welcoming and kind and had the biggest smile on her face! She spoke clearly and helped me place my order. read more

Worst service ever! I ordered my food on the app, hot there and still had to wait 30 more minutes for it to be ready. Mind you they forgot my drink and plastic ware. My lunch hour is gone because of their snail slow service. This place used to be fast and have everything ready to go but I'll never eat here again for sure. read more

I usually don't leave reviews, however, I made a yelp account just for this, Lauren, my cashier on Monday. I have been to several different locations and other deli shops in the area, particularly the subway around the corner, and the food quality and service was immeasurable to that of McAlister's. Lauren was the perfect example of five star customer service, she took my order with ease and precision, no mistakes, and made my Arnold Palmer just the way I like it, with the perfect ratio of lemonade to tea! She even managed to ask me about my day, I was having a particularly bad day also and she asked it in a genuine way, not scripted at all, and that turned my day around. I plan on coming back here for all my sandwich needs. read more

Chain Deli, I always get good service here and I eat here 2+ times a week because of it's proximity to my workplace. I try to make lunch a small meal, so I usually just get the turkey and cheese kids meal. The sweet tea, of course, is excellent. The rating is mainly for the service and cleanliness of the restaurant, food is more of a 3 rating. read more

I haven't had the opportunity to dine - in, but take-out has been fast and efficient. I only tried the Pecan Berry Salad, and it was soooo good! I will return and try their sandwiches. In the meantime, I will return a few more times for the berry salad while it's still available. read more

McAlister's Deli - Pecan Berry Salad is incredible! I love it! - Sandwiches Near Me - Plano, Texas

Ordered the Savannah chopped salad togo and ate around it because it was mostly white lettuce! Not enjoyable at all. I expect a salad to be green and fresh ..not like this. Money down the drain.. read more

McAlister's Deli - Sandwiches Near Me - Plano, Texas

The rating description nails it with "Meh. I've experienced better." This place took a long time for to-go orders. The "vegetable medley" was a mix of frozen carrots, green beans and cauliflower, and it was gross. And I got some sort of turkey sandwich that tasted like it'd been dipped in grease. I was kind of expecting something a little more healthy - and hey, it could be that I just got a shittay dish - but I probably won't go back. read more

McAlister's Deli - Sandwiches Near Me - Plano, Texas

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If you want a quick, light lunch then Mcalister's Deli is a great place to hit up if you don't care about flavor. Panera and Corner Bakery and Baker Bros and pretty any other sandwich, salad and soup place blows this place outta the water. read more

The sweet tea is probably the best thing you could get here. The food here isn't memorable, I'm not saying its bad, just that its not great. Meh The service is good, which is good being that its a chain. I don't really know if this is considered fast food? Feels fast food though. 3 stars. A-ok read more

First time at this location. We received great service from everyone we interacted with- from the lady taking our order to the manager. We ordered 5 meals, and they were all great, as expected. read more

This McAlister's does a great job of hiring employees. I have never had bad service. The staff is friendly, and hard working.

I love McAlister's, but not this location. DO NOT ORDER TO GO. It has been wrong (missing items, wrong order) more than it has been right - more on that later. They have the laziest staff of any McAlister's. Most McAlister's will come around and ask for drink refills while you eat; this location has most of the staff standing around. While this location may be one of the busiest, it is definitely the worst. My most recent experience involved them getting the to-go order wrong as we realized when we got the order home. My wife called and got put on hold. After she called back, she said I would be on my way to pick up the correct order. When I arrived 10 minutes later, they hadn't even started correcting the order. I finally got the order after having to correct them yet again. I received little apology and no compensation for my wasted time and energy. read more

Horrible service. Door dash. I order certain food that we did not get, and then contacted door dash with no response, we lost $ we order food that we did not get. Will not order from door dash again. Also check our order, several times from McAllister and the order was not correct. What the heck. Get this strait people. read more

We went to McAlister's because we know they have great food and tea. That is absolutely all this location has. The service was HORRIBLE. The lady taking the order gave quite possible the worst customer service we've ever had in Dallas. When we walked up to place our order she just gradually walked up to the register before quickly asking what we wanted without making eye contact and rushing us through our order. She grabbed the debit card and tried to run it through so fast she dropped the card. We ordered one unsweet and one sweet tea. We didn't know which one she brought first and she even said she couldn't remember. We weren't handed a number so I waited around. She came back up and asked if I needed something. I asked if we needed a number and without breaking eye contact with me she simply pointed to the counter where an old number was. I was shocked she actually brought out the correct order. While we were eating it was noticeable how she was rushing everyone through their order, she messed up someone else's order, and multiple tables remained dirty. Also while we were waiting to order, I'm assuming an employee who was off the clock was telling others how she feels bad for someone in the parking lot who needed a jumpstart. I'm not sure if we will return here given this horrible service. read more

Great service, good food, nice staff. Gordan is a good man!

I'm from Longview, TX and that place has the best McAlister's hand down. This place is a weak comparison. The sweet tea is lacking sweet. I ordered a spud Max which is pretty much the holy grail of baked potatoes. It was barren when it came out. I had to ask for cheese, butter and sour cream. It was literally some meat in the middle of an over cooked baked potato. They were clearly understaffed today (and maybe even have an inspection of some sort?) so I gave an extra star for trying. My husband got me a chocolate chip cookie and it was pretty amazing, so another star for that. read more

Horrible experience, I should have cancelled my entire order. Submitted order through the app, received notification text order was ready. Showed up and order was nowhere to be found, asked 1st cashier -she disappeared, asked 2nd cashier he was confused, and finally asked a gentleman at the register that seemed like a manager. He shouted to the kitchen looking for 1st cashier, everyone was confused, finally my order was carried out after 15-20mins of waiting. All 3 McAlisters personnel were unfriendly and seemed bothered to help. The food was badly prepared and not worth the $$, no utensils and 1 napkin in bag and cashier seemed upset to even prepare the drink that came with my order. I have been to both McAlisters locations in West Plano/Carrollton area and never experienced this service. This was such an awful experience! read more

McAlister's food has always been a favorite of my family, but the Customer Service in this location is top notch. We've been so impressed with the college/high school age employees there. They've always been super nice to my family and extremely friendly towards my children. Other McAlister's in the area will get 4-stars from me, but the Customer Service at this location deserves in the 5 stars! read more