I stopped by the Oilstop in San Jose off Saratoga Ave and once again, these folks absolutely…read morecrushed it. From the moment I pulled in, the entire team was friendly, professional, and on point--like a pit crew that actually enjoys what they do. Huge shoutout to Tarnell Pollard, who goes above and beyond to make sure your vehicle is set up for long-term success. The man explains everything clearly, checks all the details, and somehow manages to do it all while looking exactly like T.I. I half expected him to tell my car to "live its best life" before sending me on my way. Also want to recognize Eric, Joseph, and Alex, who rounded out the rest of the team that day. Everyone worked together seamlessly, stayed positive, and made the whole experience quick, smooth, and honestly enjoyable--which is not something you usually say about an oil change. Another successful trip to Oilstop. Professional service, great vibes, and a crew that clearly takes pride in their work. I'll definitely be back.

Great service, trust with vehicle and delivered an oil change with a great 33 point check!read more

Fair prices, fast service, great customer communication and they go above and beyond. Many places…read morefeel like a rip off or have bad customer service. Not this place. They rock. Cannot recommend enough!

Honest, reliable, and reasonably priced. They are my "go to" place. I recently got a "courtesy"…read moremultipoint inspection from the dealership which quoted me a high price for items that it claimed were "urgent." I took their recommendation to Sam at Alvin Auto. He reviewed everything thoroughly with me. Turns out not all the items were truly "urgent." They took care of the things that actually needed to be addressed for half the price the dealer quoted. I highly recommend them!

was doing an alignment and it went super smooth and fast. definitely recommend…read more the staff was very friendly

Dishonest business. I'd hear stories about shops that will lie to customers to upsell unnecessary…read morerepairs and thought those were exaggerated, sad to say that this shop is one of those. I went in for an oil change and to ask some questions about the routine maintenance. They were helpful at first but quickly changed the tone of the conversation into serious/urgent to flag "needed" repairs. First they told me that my front tires were balding and close to 1/32 tread, needing replacement almost immediately. I thought this was odd because I replaced those tires no more than a year ago. I don't drive aggressively and I've made sure my alignment was correct. I included photos of both the flagged tires to show they are nowhere close to 1/32. Then they told me that the rear shocks also needed to be replaced because one of them was leaking. I'm aware of what a leaking shock looks like, but I wanted to trust them. I confirmed with 3 other shops that they were fine and not leaking. Together these would have costed me over a thousand dollars in unnecessary repairs, leaving me extremely disappointed and frustrated with this shop. The oil change was fast/proper. I no longer trust this location anymore and think others should be aware of what they're doing

I've come back here a few times. Marc and the team are always friendly, efficient, and work with…read morecare. The price is pretty good too, especially given the location. It's quite convenient to drop off the car for maintenance and stroll Santana Row while it's being worked on.

Went to Quality Tune up Care Center. Had a new starter, oil change and a leak in the transmission…read more Mike was great. Good price and service. Danielle.

Brad ia awesome and extremely honest. I was quoted $1,000 from the Toyota dealer to replace a…read morebroken passenger mirror. Brad did it for less than half!

I've taken my car to Brad several times and always leave satisfied. Recently my Mini Cooper failed…read moreits smog test at a star station several times because the 02 sensor wouldn't reset no matter how many miles I drove it. I didn't want to take it to the dealership because I had a bad experience with them last time I went there (plus they charge a fortune), and Brad figured out the problem and fixed it within a couple hours. I also took my Mini to Brad when the engine light was on. Turned out my car needed a lot of work and he did it all in one day on a Saturday. I find him completely trustworthy.

Great service! They respond to messages very quickly and the booking process was super smooth. The…read morestaff is professional and the price is reasonable. Highly recommend!

My husband called in advance and the person over the phone knew what my husband was talking about…read more They gave him a decent quote for AC recharge and asked my husband to come in. Upon arrival, my husband and I were greeted properly and helped right away. The owner gave us a place to sit while we waited for my husband's AC to get recharged. The shop is small but MIGHTY. Two kind and hardworking employees were servicing cars. The owner seemed honest and attentive by making sure we had the best customer service. Highly recommend this place. Don't waste your time and money anywhere else. We truly appreciate the care that was provided! Thank you Mo!

I recently had my tires replaced and an alignment done at Big Old Tires, and I am extremely happy…read morewith the service. The alignment was done perfectly--my car now rides incredibly smooth. The price for the work was fair and competitive. A special shout-out to the team for being so kind and patient with my children during our visit. The lady at the front desk was particularly helpful and welcoming. My only small note, and the reason for 4 instead of 5 stars, was an observation I made. While I was waiting, I overheard a representative thoroughly explaining some inner wear and tear on another customer's tires. I realized I had similar wear on my old tires, but this wasn't pointed out or discussed with me when my car was serviced. I hope this was just an oversight and not a difference in communication. It didn't detract from the great work on my car, but I would have appreciated the same detailed explanation. Overall, I left very satisfied with the mechanical work, the smooth ride, and the friendly staff. I would definitely return and recommend them for tire and alignment services.

Great, friendly and honest service as always. Work is good and reliable, fairly priced. Would…read morerecommend for all basic automotive needs.

Manny is super friendly and funny! It was wonderful to get my oil change by someone who was so…read morehappy and in the morning. Thanks for also showing me how dirty my air filter was..I also replaced that. Chris did my oil change and he was super fast! Thanks Manny and Chris for getting me in and out quickly. FYI..I came at 850am on a Sunday and there were 3 other cars there already there waiting for them to open. They open at 900am..by the time they opened another 4 cars appeared. The guys here are quick! I really like how you are able to stay in your car while they work on your car.

Just went and got my car washed there and my car isn't even clean , this is the worst place I ever…read morewent to.