If I can give no stars I would! I went here with my husband we stopped for coffee and to use the restroom! I walked in the big stall and there was toilet paper all over the floor no toilet seat covers no toilet paper I walked into the other stall to get seat covers which were not there but to see shit all over the toilet and floor I couldn't even sit on the toilet I grab toilet paper (a lot of it) and pretty much wrap the hell out of the toilet so I can use the restroom this place is so dirty they don't even restock anything I was disgusted and will never go back! read more

Seriously what I got to do to get some food around here ?? I understand there's certain precautions for the corona but how is an employee going to tell me they're closed as you're bringing food out to someone's car?? Horrible I just wanted a breakfast sandwich but all I got was an ATTITUDE !! read more

As much as I want to give them 3 stars because of the friendly staff, I can only give 1 star because once again my Mcflurry was completely melted by the time I got to the window to pick it up in the drive thru. I understand ice cream is soft, I don't expect it to be solid, however receiving ice cream that is the consistency of soup is pretty disappointing. read more

McDonald's - Most PITIFUL excuse for a Mcflurry I've ever seen. - Burgers Near Me - Los Angeles, California

This is literally the worse McDonald's I've ever been to. I went to this location because I was surprised that no one was in the drive thru, I was literally the only person ordering and got my order fast. I got the spicy chicken sandwich, and not the regular one. That's what I paid for, I should have got the regular one because I got one pickle slice and one dot of sauce. I don't understand why I got my sandwich like that when I'm literally the only one in line. So disappointed, wasted my money, full of regret, and won't be coming back to this location. read more

Bad customer service. Late night staff on a Saturday at drive thru had bad attitude. Ordering took at most a minute as we weren't exactly sure we got everything but at the end of ordering I believe the mic was not off yet and both the driver and I heard "took so long" haha. read more

Really bad service. Got their at 7:30 place my order at 7:43. It was 8:21 and no food for my kids so until 10 min. Later they let me know that they didn't have tenders. read more

They were unprofessional uncharismatic towards people waiting for long periods of time for their order and no sympathy either for the ones that I've been here for half an hour longer than what their food was supposed to be ready . Also the manager Natalie what is the main culprit of the mischievous events that happened today there were six people waiting outside for longer than half an hour longer than they were supposed to be, Natalie then told us that The orders will be ready when they're ready what kind of answer is that I have been waiting longer than I was supposed to be read more

Went through the drive thru and they "forgot" to give us one of our meals. Spent fuckin $18. Called to inform them and they didn't care. Smgdh! read more

I just left from the establishment. I ordered 2 Sausage Egg McMuffins, a McDouble, and a McChicken sandwich. I also ordered 4 waters. They handed my 2 waters, and no McChicken. I had to go inside to get the sandwich while my cousins and I shared waters. In the bag there were no napkins but three straws. I am highly disappointed that such a famed fast food restaurant is displaying no efforts to fulfill a customer's order. read more

This place is horrible with service... placed an order through drive thru.. They were out of : 1.ranch dressing...only had two choices of salad dressing avail....2. There was no sweet and sour sauce. 3. waited a long time to recv chicken tenders.... employee finally came to window to ask us to park on other side..so tht thy could finish preparing food.. there was still a wait.. my daughter was able to get out the car stand in line and order small fries.. wait for her order .. come to the car and we still had not recvd our food. 4.Only to get home and realize tht instead of crispy chicken(which the receipt clearly stated i ordered) i was given 4 scarce pieces of grilled chicken and none of the garnishments tht come w the salad were in the bag... This is not the first time... lines both inside and out move slow...such an inconvenience to have to get bk in car to return and have order placed again... i chose not to..but your company def needs to improve. Date 11/1/18 imperial location at 4:51pm receipt #1545 read more

Take to long to attend the people they have in the restaurant they are more attentive on thE drive thru I should of just went it honestly

Worst McDonald's ever! Honestly the employees are all rude. Just fire all of them and get nice staff who at least says hi. Definitely won't be coming back ever. Doesn't even deserve one star. read more

Good for the quick grubs, but tonight, I got the shitiest off breed of the Chicken and Ranch McWrap ever! First no grilled chicken but that's cool, I wanted the crispy first but I tried to go the healthy route. But when I got the wrap, I first notice the half slice of cheese. I then opened it and saw old (browning) regular ass iceberg lettuce. And that's not it....there a half circle slice of mushy tomatoes, and burnt chicken. #WorseMcWrapEver! read more

McDonald's - #WorseMcWrapEver - Burgers Near Me - Los Angeles, California

Do yourself a favor and don't show up here. Mobile ordered 15 minutes in advance. Showed up to find that their lobby was closed to the public so you had to just wait outside their doors until someone shows up which was like every 5 minutes if you knock. After waiting another 15, at this point late to to work, they bring my order out only for it to be wrong. All I ordered was an iced coffee with caramel drizzle. Guy came outside dead serious like "who had the iced coffee?" I did except that wasn't the coffee I ordered complete waste of money and my 30 minutes. read more

Damn..freaking rude cashier girl . Rude and never said hi to the customers. And the restroom door was broken. Never ever come back. -100 stars read more

This is the worst drive-thru I've ever been too. No exaggerating, it takes 30 mins just to get the food. The worst McDonalds I've been through read more

service sucked ass literally person taking my order aint even know what a mf big mac bundle .

THE DRIVE THRU IS THE WORST,You wait up to 30min ,I don't understand why ppl keep coming here I rather drive 5miles away for a different mc Donald's... IT IS THAT RIDICULOUS! read more

I'm not usually picky but they did not get my order wrong and gave no sauces when i specifically asked for some

Worst McDonalds ive ever been I literally have an hour waiting on the drive thru and all we see is two girls just standing there doing nothing checking there phone plus they forgot things from my order! read more

Worse McDonald's in town avoid this place!!!! Long lines take over 30mins to do a simple order come on its fast food place get it together ppl!!!! Either need new staff or better management idk what it is still wondering why they take so dam long never again first and last visit!!! Negative stars read more

Me and my Boyfriend just left this location a few minutes ago and may I say. Worst customer service EVER. We understand times are ruff, but I shouldn't have to pass 3 windows and be ignored to get my order taken. When the car behind me had his order taken before me. They didn't even have cookies nor Ice tea... LIKE WHAT THE HECK. They had a limited menu and it was barley 9pm. I didn't even get what I asked for on top of that. Suck!!!! terrible service!!!!! read more

I am very disappointed in this mcdonalds i attempted to go get breakfast before going to work and got in line and waited almost 20 minutes and still didnt get my order taken i got out the line because they were taking too long and i almost made it to work late because they took a long time there was only two cars in front of me this is the closest location that it on my way to work and always get bad service the employees dont rushto get an order done quick to keep the line moving I always see then just chilling and alway give you attitude when u ask for something im not coming here again if i keep getting this type of service they should either change how they are or just close this location down because it horrible read more

Worst, worst, worst, McDonald's I've ever been to in my entire life! Literally waited 25 min behind a car in the drive thru. To top it off, drove off with a soda with no syrup. Super annoyed read more

Created a Yelp account just to review this McDonald's. Slowest McDonald's in the city of Los Angeles I've ever been to. I've driven away several times because of their slow service. I've told everyone I know to avoid this McDonald's. There is always a long ass line in the drive-thru. It's a few blocks away from my house but i never come here because of their slow and mediocre service. read more

McDonald's - 30mn wait for a coffee and a hamburger. - Burgers Near Me - Los Angeles, California

Loveeeeeee their holiday pies. I wait for Christmas for this. I also love their white chocolate mochas. The staff here for my visit was very friendly and service was fast since most of the time they are very slow. Got my food in about 5 min. Love the cold time. Not a lot of people inside. Mostly in drive thru. read more

This McDonald's is by far the worst McDonald's I have ever been to. Horrible customer service, there was this one young man who had the worst attitude a person can have. We got our meal but not our drinks so we waited then the young man came towards us and said " what's the problem" with a loud tone then while we were waiting for an ice cream cone he went to get the cones and threw them on to the counter, he grabbed a cone for the ice cream we ordered and swirled it all crooked and didn't bother to fix it. If I could give this location no stars I would what horrible service they have it's unbelievable. read more

Don't go through the drive thru, you will be in line over 10 minutes! I guess if you get bored you can always watch the people at the bus stop argue for entertainment, lol. read more

Worst service ever! I order a 20 piece chicken nugget combo and asked for bbq and hot mustard but they didn't have hot mustard so I settled for habanero ranch and bbq sauce. When I relieved my meal I noticed they didn't give me the sauces for my nuggets. When I went to ask for them the guy at the counter told me they ran out of bbq and habanero ranch. Why didn't he tell me this when I ordered my food. Seriously! Never coming here again! read more

Wow I would give this place a negative 5 stars if I could... Usually I would ignore the little quality issue of the chain fast food places, but WOW I've never had a Big Mac this nasty before!! I was doing some work in the area and decided to quickly stop by(which was a mistake, drive through took like 26 minutes) and I ordered my usual Big Mac. I took a bite but then noticed my bun was super duper hard!! I just assumed they gave me old bread, I thought no biggie, just an old bread.. I took another bite, but then I noticed a bitter taste, at this point I had to look.. I looked inside and I've been eating rotten lettuce. This is when I realized not only was my bun old, but my whole burger is really old lol.. I almost puked btw.. I uploaded a picture of my lettuce if anyone wants to see.. Come on McDonald's staff, if you wouldn't eat a old burger, please don't serve it to the customers(angry face) oh and btw you guys forgot my bbq sauce after I asked for it like twice. read more

McDonald's - Old rotten lettuce all over my Big Mac. It was so bitter I almost threw up. Oh and my bread was rock hard. - Burgers Near Me - Los Angeles, California

The worst Mc' Donald's in life! I can't wait to call corporate in the morning. I ordered a happy meal. Opened the box and no nuggets but 3 damn sugar cookies! This is horrible, and there's no sense of urgency there. These workers are horrible! And they want $15 am hour! Please!!!!!! read more

I checked my soda because it tasted weird and I found a hair stuck to the side of my cup, disgusting read more

McDonald's - Burgers Near Me - Los Angeles, California

Ludicrous!!! My bf went through drive through and the guy said welcome to McDonald's our ice cream machine, smoothie machine and drink machine is out of order. How the heck.. they should just close for the day.. read more

Horrible service. Long and slow lines at the drive-thru. This location has been known to close the dining area during business hours claiming that they're short of staff. read more

These might be the dumbest McDonald's I have ever been to for so many reasons. The lines look like the ones at six flag at a saturday.. No to say the food taste like donkey ass n fat girl sweat. read more

Rude employee got my order wrong and then walked away from the cash register when I tried to correct him. The manager has what looks like herpes. read more

Rude people, I was not greeted nor acknowledged was standing @ cashier for @ least 5mins, I'm an uber driver i asked if they participate for the free coffee for uber driver one girl said yes the cashier said no, i paid for my coffee left, will never come back to this place read more

Its been about 15 min to get a mc frape and coffee i went to use the restroom and it was beyond disgusting its smelled horrible and there was a homeless man washing up showering in there extremely disgusting and unsanitary corporate will be receiving a call read more

Slowest drive thru I have ever been to. 45 mins for 6 cars. Drive thrus are supposed to save you time as you go on your way. My order was correct. read more

Worst fuckn McDonald's service is fuckn slow you'll be there at least 30 min in line waiting to order