Mike really bailed us out. Our furnace stopped working and we had a hard time finding someone to come out on a Sunday to take a look. Oh, and my wife is 40 weeks pregnant and due any day. Mike responded to our voice mail very quickly and came out to the house shortly after. He had the heat back on even quicker. Price was incredibly fair. Mike was very professional, and I wouldn't hesitate to use him again for other heating or electrical needs. read more

The power venter for my gas boiler stopped working late on a Sunday night. I called Michaels's number listed here on yelp very early the next Monday morning. He returned my call very quickly and I explained to him the problem. He said he would arrive by 10AM and by noon I had a new power venter working and installed. I had a few follow up questions and he gave me great phone support. I would highly recommend Michael and his crew for any HVAC services. read more

Mike and Ricky fixed my underperforming boiler. It's now running tip top. The service was quick and convenient. They showed up within the hour and competently diagnosed and fixed the problems. It's clear they took pride in their work. read more

Michael called back after hours- and schedule a next day appointment. Fixed my gas boiler that did not fire up. He charges an initial flat rate to come to your house in his service area. I find it awesome that he was able to quickly get to the problem and fixed it (and gotten munchin parts from a local supplier). read more

Mike changed my panel to circuit breaker. When they finished my house kept Tripping breaker. Mike said I need another line $600 after paying $3000. I called another company and the inspector they toll me the panel was not up to code. Mike returned and did some work. Panel is still not up to code. My alarm and smoke detectors are not working. Mike has yelled and swore at me. He is not answering his phone. Save your money and house or business call another electrical company that honors their work. Contacting an attorney. read more

Beware! Michael Keohane sent his crew to work on my house. They started the work but never finished the job. They reported a mouse nest in the attic and stopped there. Keohane said-- call an exterminator and get back to me in two weeks. That I did. Afterwards Keohane said his men were on their way to finish the work. But they never came. Keohane's boys left exposed wiring unfinished and possibly dangerous. I had to find another electrician to complete the job. Unprofessional? To say the least. Keohane wouldn't answer or return any of my calls. He never explained why the promised finish didn't happen. I have no idea. Keohane, however, cashed a hefty check made out to him personally. I never even got a receipt. No paper. No completion. No good! read more

It was impossible to find an electrician to hang lights for us on the weekend. Michael, however, agreed to come on a Saturday morning to hang 3 light fixtures. He arrived on time, was very pleasant, and did an excellent job. I bought the wrong sized light bulb for one of the fixtures- Michael left the job and went to Home Depot and got the right sized light to make sure the fixture actually worked. He went above and beyond- would highly recommend. read more

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These guys are great; they are very professional, prompt, and courteous. I reached out to Mike for a quote about some electrical work in my kitchen and he got back to me within the hour. Mike and Guy did an excellent and they arrived right on time. I would recommend Mike and Guy to anyone looking to get electrical work done. I'm glad I found them and will be using them for all electrical projects going forward! read more

The right hand doesn't talk to the left. He had to send different people to address the same issue and still not fixed. Also doesn't keep his promise about what he says he will do. So many choices, so do yourself the favor and go elsewhere. read more

Mike just left my house and did an amazing job installing my condo building's smoke detectors. The work ended up being twice what we originally thought it was going to be, but he was soooo nice and charged the original estimate. Saved us a ton of money. Did I also mention that I first called him at 1pm today and he finished the whole job later this afternoon? Same day! I can't say enough about working with him. I would not hesitate to recommend him to anyone or use his services again. Knowledgable and very responsive. Thanks again Mike! read more

i could not be more pleased with our decision to hire mike to handle the electrical and hvac work we did on our new house. his team is great. they were on time, they were professional, they were knowledgeable, and they were thorough. they installed new service at my house, and what was a disaster of a circuit breaker panel is now an organized, cleanly labeled panel box. they installed light fixtures beautifully, and ran heat to my kitchen. they worked seamlessly with the other contractors to get everything done exactly on schedule. i really could not recommend them more highly. read more

Michael is great! We were going bananas with our interconnected smoke alarms going off every 2-3 hours, at all hours of the day. We changed batteries, we reset them, we cleaned them--nothing worked. We were afraid we had a problem with the circuit. Michael came over, worked his way methodically through each system, identified a faulty heat sensor that was still under warranty, and came back on his way home that day to install a new one. I hope we don't need to call an electrician too often, but when we need to, we'll call Michael. read more

Mike is absolutely one of the best contractors I've worked with at our new home! He was recommended by a coworker, and I'm thrilled. He responded to my message on yelp nearly immediately and was very flexible to set up the appointment. When I called him, even though I got his answering service, he called me back immediately. He came and installed our NEST and we are so happy with it! He even changed the filter on my HVAC system because it was dirty. He was efficient and even offered help with additional items in the home! I cannot recommend Mike and his team more! Thanks Mike look forward to working with you again! read more

My heating system stopped working last night and I called Mike for an urgent visit and he came promptly and did a wonderful job fixing my 30 year old Burnham boiling heater. He quickly figured out why my system is not working and fixed all the settings and now my condo is warm and cosy thanks to Mike. I am a very picky person and yet I 100% recommend Mike and I wish i could give him 100 stars instead of 5. read more

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Late last night I had a crisis in which my thermostat broke and I didn't have any heat in my house. I called a few emergency electrician numbers without any response...Mike called me back within 10 minutes. He was super cool and spent almost an hour looking at pictures I texted him and walking me through exactly how to fix my issue FREE of charge! I was honestly expecting to have to drop a couple hundred just to get someone to answer a few questions or come out to my place, so I couldn't be more pleased. read more

I had Mike run an electric dryer line. He was responsive and professional. Very easy to deal with

There are many things that can launch you into adulthood like owning a condo and/or having the furnace break in the middle of winter. Having been launched, I'd gotten one assessment of the broken furnace situation from a large plumbing company and wanted a second opinion/another quote on the actual cost to replace it because the large plumbing company's quote was astronomical and unattainable, but again, it's the middle of winter and one cannot live with a broken furnace. Michael responded very quickly and sent out a tech immediately, which was a relief to my panicked mind. They consulted via phone and then with me. His advice was honest and truthful. My 30-year-old furnace had lived a good life, but it was now a safety issue. It was time to put it out to pasture whether I and my bank account were ready or not. He patiently answered all my questions + gave me time to make a few more inquiries and to assess my funds, but was able to fit me right in so I wasn't without heat for long. His crew arrived early the next day and with only one slight mishap of when they rang my neighbor's doorbell instead of mine (she was not pleased), they got to work. They were an eclectic bunch who were respectful and thorough and seemed to enjoy their work despite my attic being rather small and cramped. They were also happy to answer any questions I had (new adult here, remember?) and even went above and beyond to help patch up a minor hole in the roof. Michael came back at the day's end to check in to make sure everything had gone smoothly. My bank account may be a bit lighter, but so's my anxiety. My home is cozy and warm now thanks to Michael Keohane Electric Company. TL;DR. Don't let the name mislead you, I would recommend Michael Keohane Electric Company to anyone needing HVAC or electric work done. They're professional, trustworthy, and do quality work. I'll certainly be keeping his information on file for future use. read more

Really quick response and was able to schedule me in for a small electrical repair with very short notice. Mike is very personable and professional. I highly recommend. read more

Michael Keohane and company are amazing!! I desperately needed an electrician asap as one of my dryers at my company burned out. i called early afternoon and they were here within hours. They figured out I needed a certain part for the dryer and said they would be back at 8am the next day. They showed on time and totally got my dryer up and running in no time flat. I TRULY appreciate the quickness and thoroughness of the work. When I got the bill - totally reasonable for the work they did. These guys are on my "A" team to call when I need an electrician. read more

Needed an electrician to fix a three way switch. He was here within an hour. Was able to fix the switch and teach me something important about our heating system. Great work. Reasonable prices. We will never use anyone else. read more

No showed for early morning scheduled appointment. When I asked about why they did not make a courtesy phone call, as he noted the rainy weather impacted the appointment, he became defensive and never apologized. When I told him we would not be pursing any services with them he continued to send defensive messages. read more

I needed some odd jobs done but I didn't have an electrician. I turned to Yelp and decided on Michael's company. He answered my phone call right away and scheduled me for very soon. The two men who came (Guy and helper David) were courteous and respectful, which I really appreciated because I was a bit nervous. They assessed the jobs, went to buy supplies nearby, and completed the work in a timely fashion. I paid them with a check. I feel great knowing I now have a trusty Electrician company! read more

Great service! Called early in the morning and Mike was quick to return my call and was at our house by 10am. He was very personable and incredibly helpful and knowledgeable. His price was fair and he was up front about the price before he even came to the house. He fixed the problem and we're very very happy. Wish we called him sooner! We will definitely be calling him next time we have any HVAC issues!! read more

I'm so happy I called Mike about my "broken" boiler. Another HVAC company said my boiler was dead and needed to be replaced, and quoted me $6,000 to fix it (or $12,000 to replace it!). I called Mike for a quote to replace it, he called me right back, I texted him a picture of the boiler, he told me not to replace it, and had it up and running for a nominal service fee within a few hours of me calling him. It's so great to find a reliable, honest, and responsive service provider like him. Don't call anyone else! read more

Was looking to have a new outlet installed and some light fixtures changed. Sent a Yelp messaged to Michael Keohane and immediately got a response. Set a up a time a few days later for his crew to come do the work at 8AM on a Friday. I stayed home from work to meet the crew and show them the work to be done. By 9AM no one had showed up and I had not received a call. Called Michael several times that day and never got an answer. Called him again on Saturday and no answer. Customer service- 0 Stars. read more

I am disappointed with the cost of the second visit and this company's follow-up with invoices. My husband and I asked for an invoice of the work we paid for on two separate occasions, and we've had to ask again and again with no response. I guess since they have the money from us and the project is done, they don't care to communicate with proper paperwork. Also, while the cost of replacing a vent hood was $150 (seems reasonable), the cost of replacing a faulty plug in our home was $256. Perhaps this is just the cost of living in Cambridge, but we will be going elsewhere in the future. In terms of the work itself, it is okay, but our projects were simple. We were happy with the first visit (though still never received an invoice after more than one request), but the second seemed expensive. Pros: Responsiveness in getting an electrician out to our home when a problem arises, the quality of work was fine Cons: They do not follow up when you have a question about invoices, and the cost of our second project seems excessive. read more

While the news of what's wrong with my electric heating system isn't great, working with Mike's team was a really good experience. They were super responsive, I called one other highly rated electrician at the same time and Mike called me back within minutes and the other person took hours. The electrician came over to my house right away. The service was friendly and felt really trustworthy. There's more work to be done and I hope to get to work with Mike and his team on the next steps. read more

I never write yelp reviews but these guys were amazing. They figured out an issue with my heating system that another electrician/HVAC company assessed several times and couldn't figure out. They came right away and even accommodated my busy schedule by coming really early (7am). Everyone I met or spoke with with was very professional and helpful. So glad I found them! read more

Not too sure why all the 5 stars reviews. Especially all of the "he called me right back" reviews. I called twice and never received one call back. The 1st time I called on a Saturday so I gave them the benefit of the doubt that it was the weekend and maybe I would get a call back during the week. I called again on Monday or Tuesday and as soon as I told them my # they pulled up my name and address so I was apparently on some list. My best guess is I was on the not worth our time list. I guess I will never know why they chose to not even call to inquire about what exactly I wanted done. Just a few quick new outlets added. I would imagine that'd be quick easy money. I can't be the only person to experience this. read more

We called Michael for an emergency water heater issue, it needed to be replaced. Three hours later these awesome professionals had purchased a new water heater, had it installed and working. Seamless, fast, great customer service, very respectful of our home and very nice guys. Highly recommend Michael Keohane and team, you will not be disappointed. read more

What a great experience with this company. I got an estimate the same day I called, and electricians were at my house within a week. They were quick and courteous, left the area neat, and it all works! Also, excellent pricing. Everyone I dealt with was a pleasure to have in my home. Will absolutely use Keohane again and recommend them to anyone. read more

We called Michael to install ductless AC/heat (mini-split system) in our home. He was very responsive, had great communication, and was upfront and accurate about costs and timelines. Within 24 hours of making the call, my family was enjoying a cool/dry home on a hot and muggy summer day. Workers were professional and polite, and clean up was good. Michael followed up afterwards to make sure everything was working properly and ensured that all gaps were properly sealed. Will definitely call him for our electrical needs in the future. read more

Left a message early Saturday morning and spoke with Michael shortly after. Robert came over later that same day and fixed our doorbell. He was very professional and personable. He took the time to explain everything he was working on. Robert also came prepared with a variety of tools and parts, and he was able to replace on the spot any parts that were needed. Would hire again based on the responsiveness and the quality of the service. read more

Highly recommend! I called Michael for an emergency service. He came out with an associate to look at the issue. Both were very friendly & great communication. They even walked around the house and gave us tips on fire safety equipment that needed to be updated. Great guys! read more

My heat wasn't working (in sub 10 degree weather) and Mike came to look at the issue within an hour. I was beyond impressed with his customer service and eagerness to help in what felt like an urgent situation. He was easily able to diagnose and explain the issue and could differentiate between what needed to be done versus would be nice to be done later down the road. I would 100% recommend him to anyone looking for a reliable and trustworthy service! read more

I removed the cover of the thermostat while I was painting and two of the cables came off. Michael called me and asked for a picture of the cable panel. He walked me through the whole thing over the phone, he was super patient and answer all my questions. The best thing he didn't charge me and I know that others would have charged me a bundle for something simple. I will keep his name on file for the future! read more

We have had the pleasure of working with Michael Keohane for the past few months with several different projects in our home. When one goes to find project support, you usually have to give up one of the three benefits of timeliness, quality or budget. With Michael and his team, you truly get all three. He is a total professional, and operates with a sense of urgency and timeless. He is absolutely affordable and fair in his pricing. He and his team's work is of the highest quality, and we have not had to readdress any fixes or installations that Michael has completed for us. Finally, he is totally trustworthy and provides creative solutions and options at all times. We give him the absolute highest recommendations and look forward to continuing to work with him in the future! read more

We had 3 people come look at our furnace last year and unable to figure it out. One of the people recommended Michael saying he was sure to figure it out- and he did in 15 min. This year it wouldn't start again and he came out same day and fixed it. Great service- Highly recommend! read more

I called Michael Keohane based on the reviews on Yelp to help fix an electrical issue with my garbage disposal. This was three hours ago - and it is already fixed. Service was friendly, quick and painless! I will definitely be calling them again! read more

I received a call back within minutes from Michael. He was knowledgeable and informative and reassured me of my electrical panel issue was not a fire hazard but needed replacing. Guy came at 8am and didn't leave until 5:30pm without any breaks; tediously working hard to get us back up and running. The price was the amount he quoted and I would recommend them to anyone. Honest and fair is hard to beat! read more