I very seldom come across a business as customer oriented than this Midas location. Lifetime guarantee on the brakes is something not of the norm. The phone rang non-stop as did the customer traffic entering into the business. The owner Ken and his crew were nothing short of professional, polished and took care of my brake needs in the most expeditious manner. They showed me exactly what was worn on my brakes - so I had a true understanding of what services needed to be performed. This business is far, few and in between and sets a standard all customer service based businesses should look up to and follow. I will definitely recommend this Midas location to anyone. read more

Ken and Shawna are amazing! As a single Mom, my car breaking down was horrible for me. Ken and Shawna took such good care of me and my stupid car. The car was toast but they did everything they could to make this situation easier for me. I brought a family friends car that they were letting me use to Ken for a tune up as it had been sitting for awhile and they got everything perfect and got me back in the road. I can't thank Ken and his amazing team enough. Those people are angels! I would 100% recommend taking your car here and won't take any car anywhere else from now on. Ken is my car guy! read more

Let's talk about customer service...Ken the Owner is tops! He doesn't pressure you into anything, he lays out your options AND he tries to save you money to boot. I decided to get my oil changed here, called up, got an appointment...they saw me same day. They said it would be one price, and it was one price...they said I would be in and out in 45 min and I was out in 45 min. Ken was so friendly and I noticed he was like that with every customer that came in...definitely come get serviced here with Ken and the crew, you will not be disappointed. read more

drove up from Santa Cruz to look at a used car and went here for the pre-purchase inspection. I set up an appointment as well as called ahead. This gave appropriate time for a thorough inspection. The owner, Ken and the mechanic Kevin, were incredible. They took me under their wing to make sure I was purchasing a vehicle honestly. It was a great price for the inspection and they were very thorough. They reviewed the car on the lift which gave us great insight, as well as provided their opinion on the transaction. Ken printed the Carfax report and went through everything with me as well as the basic bones of the car for my own understanding. Wished they were closer to Santa Cruz. They're honest, efficient, caring, and a place to trust. I highly recommend this place. read more

Extremely disappointed with this store. Took the car in for tire replacement and alignment. When I called to pick it up, I was informed the car would not start, they jumped the battery and still would not start. They advised to perform a diag, which took a day. After it was complete they said the gears jumped and will need to repair, hence the reason why the car would not start. Was perplexed with their technical analysis. They said a repair will be needed which will be estimated at $2700. I decided to tow the car to another business for a second opinion. The mechanic from the next business informed me that the car did not start because the battery needed juice. When the car started there were noises which I replied of never hearing before. So I agreed to have them perform a diag. When they opened and check the engine components. The gears were still fairly new and they noticed it jumped to 3 teeth's which was never seen before in a fairly new component. Three mechanics looked at it and said that's a first, and looked intentionally done. As a customer, and been in the auto business for over 20 yrs, I am calling foul play on Midas and their mechanics. Their incompetence and greed must be exposed. Desperate times calls for desperate needs. NEVER EVER AGAIN and I have informed my friends and family about buyer beware and to not do business with this location. Be smart fellow customers, you worked extra hard for your money and don't let these leeches suck you dry! read more

Ken & his team are great, fast friendly service at a fair price. The family truckster needed an oil change and wheel balance that was causing some vibration. I originally thought it needed an alignment, but they were very honest and told me this was a balance issue.. While I was down the street eating lunch, I got a text with photos outlining all of their service recommendations for the car which I found to be a nice touch as well. read more

I am not sure if this is a franchise location but I saw a business card with "Ken" as the name of the owner of the store... and Ken was sitting at the counter helping customer. I just love being in a store where it's truly run by the owner. Ken was very friendly, smiling throughout the service, and looked little disappointed when I showed up 20 minutes late to my appointment for the oil change. That was 100% my fault. The service crew were nice too... It was very hot today, and the technician working outside in the garage was sweating but working with a smile when he backed out the car. I can sense that this place was a happy place, a happy business. read more

My fiancé usually handles the car buisness and since he's away on a extended buisness trip I took the car in to have the tires inspected. Duh, me waltzing in at nearly one in the afternoon I see the parking lot full BUT since I promised the fiancé to have this done I adhere to the plan. Customer service was friendly but lacking. Since I have limited understanding in what needed to be done the clerk, which I could tell did not have patients. I let him know that we had purchased our tries through them in the past few months and that one of the tires had dropped to 20PSI and I wanted it to be checked for a leak or other possible damage. I was in and out within five minutes of my arrial. He didn't offer a wait time, I had to ask. Knowing full well I had arrived late it would be a few hours. I asked. He confirmed, "a few hours." a few hours later I get the call. No damage. No leaks. Okay...... What was the reason for the tire letting out air? I have the caps on all four. These are nearly new tires. Less than a year old. They don't know what's wrong. Okay. Call fiancé and he flips. Prior to going into the military fiancé worked with his mechanic dad in his shop and grills me. After a few questions and me saying "I don't know" he snears that he'll call me back and wants to call. Fine! Five minutes later fiancé calls still hot and bothered. Apparently during the tire inspection they didnt bother to fully inspect the tire and didn't take the tire off. Also, they do not have a dunk tank to look for leaks. I guess I'll have to take it else where. read more

We have been coming to this Midas for 15 years. There have been a number of management changes but this latest seems to be the best. We recently took my husbands car in for repair. Not only did they repair the original problem, they found another and repaired at no charge! It is very difficult to find this type of service. We have no problem recommending them. The only issue is parking - but really the city is to blame for that. All in all a solid honest business. read more

Ken and his crew are some of the most honest, hardest working, caring people I have ever met! What ever you need or want that is what you will get! There is no pressure to do more than what is needed! They provide you options to match your budget & will ensure you are taken care of! EVERYONE NEEDS a honest mechanic & that is what you get- HONESTY and kindness and professionalism! They WILL take care of your vehicle and YOU! Besides there is COFFEE in the waiting room - coffee! :) read more

Nice people who seem to care about their customers. Although I requested an appointment and received a confirmation, the day was not what I had requested and so I showed up a day early. No problem. They fit me in anyway. Oil changed, fluids topped, discount given, done on time and they let me know of a recall on my car. I will return in the future. I'm not sure what the bad reviews are all about. I received excellent service. read more

Just took my 2016 Dodge Ram 2500 pickup in for a brake inspection. Just received a call from them letting me know that my brakes were in good shape and that I had an estimated 30,000 more miles of life in them. Good to know. It's also good to know that this Midas location is honest. They could have told me I needed brakes and I would have not know any difference. I truly appreciate their honesty. When the time comes that I actually do need my brakes replaced you can bet I ( WILL) be going to Midas. Thank you Midas team! read more

Mask essential neither Ken the owner or Shawna the worker did not wear mask nor any of their workers that came into the office area More than four people came in without mask. There work may be ok but if you worry about the corona virus I would think twice before using there service. I am now worried about my safety. read more

I went in for a oil change, and was greeted as I walked in. Great customer service, old change was done as the time they said, amazing service. read more

These guys are awesome! Ken, Christian and the whole staff are professional and always provide superior customer service and have worked on my card for a couple of years now. Came in for the brakes... Did the work in the time they told me for a reasonable price. High Quality work!! Saturdays are always busy so make appointments with them. read more

Not being in Manteca too long I needed to find a shop I could trust to do my brakes. I went somewhere else and got a quote for brake pads and rotors for my Honda. I called Midas and spoke with Ken the owner who gave me an even better price. I made an appointment took it in and I don't think I was even there an hour. Needless to say I found my new shop for brakes oil changes Etc. Great customer service friendly Hometown feel who don't try to price gouge you I recommend them. read more

By far, the best customer service experience I've had when dealing with an auto repair shop. Everyone was beyond kind and helpful. The owner, himself, gave me and my kids a ride home so I didnt have to get an uber. They found an easy fix and didnt try to gouge me for every dollar I'm worth. These people made a stressful experience so much easier and i would recommend everyone in the area to give them a try before any other shop. read more

This location is AMAZING.. After the dealership tried to get me for $3300.00 in repairs that my car didn't need. I brought my car to Midas and had it checked and only $400 in repairs needed. The guys are great and The owner is Awesome. Definitely will be going to Midas for all of our car needs from now on... read more

Ken and his crew are the best. I mean they are salt of the earth people. They don't try to rip you off and they always offer you options. Will continue to come here for all my automotive needs. read more

Midas is our go to for all our 5 vehicles. We appreciate the honesty and integrity from the manager to the mechanics. We always receive excellent service and feel the prices are reasonable. Thank you for such great service. read more

The guy that runs this office obviously has a serious problem I've been to this business before and dealt with a lady that was very nice very helpful had no problems! oil was changed was good service. I returned to get my oil changed again went to the office the guy at the desk said I'll be right with you as he sat there and continued to finish his paperwork nobody else in the office ! sat there about 4 minutes later he acknowledges me and says we don't do walkins you have to have an appointment ! OK so I made an appointment so happened on the day of my appointment I got called into work I called and rescheduled my appointment when I showed up there was no parking finally find parking I go inside 903 the guy tells me sir I'll be right with you as he still continuing to do his paperwork didnt even look up ! Lets me stand there when he does acknowledge me I told him I had an appointment at 9 o'clock he said it's 909 ! I gave your appointmentI away ! I told him I had to find parking ? As there was none ! I gave your appointment away you weren't here on time this guy has a real problem I will not take my business back there if that's the way they treat their customers and by the way I'm not a sir! I have been in customer service for over 30 years and you acknowledge the people that walk on your business. No paperwork is that important that you do not aknowledge your customers with a friendly attitude and a smile ! Especially when there's no one in your office I will never return to this business but then again I'm only one customer! Im sure you dont need my business with all the Amazon fleet Vans all over your parking lot like you're too busy to help the little people and then again I am a female so? read more

Excellent customer service. Made an appointment to get my oil changed & I was in & out in 1/2 an hour. The kid working the counter was super professional & knowledgeable, even listening to him on the phone was impressive. Definitely try this place. read more

Ken Becker and his crew at the Midas in Manteca continue to provide friendly, outstanding service to our community. I am very appreciative of both Ken and Cristian's integrity and honesty. I will continue to take all of our automobiles to Midas! read more

The customer service provided was outstanding! The need for repair and various options were clearly described to me. What needed to be repaired immediately and what could wait were both presented to me. There was no pressure to do any repairs. read more

All I can say is "WOW" , I've been to this Midas a few times and they seem to amaze me every time. They are so caring, so time punctual, and VERY affordable, all the workers there are understanding and really make you feel welcomed. I was having such a bad day due to a flat tire, went to other places that were trying to charged me 75 just to swap out my own tire I brought and wanted me to wait over an hour. Ridiculous, then I went to Midas and right away I felt very comfortable because they are super nice. They literally got me in an out within like 35 mins, and didn't even charge me HALF of what other places wanted. My day is much better thanks to them, THANK YOU GUYS! read more

I went here to get my brakes fixed & they told me I needed new rotars & maybe the sensor - Over $600. I took it to another place & they said my rotars were fine. Watch out fellow female patrons. read more

I was having issues with the AC blowing warm air. I took it to Midas and they found the leak and had my car fixed and blowing cold air in just a day. I am one happy camper. The customer service is always good. Ken the owner is always welcoming. I would recommend Midas to anyone needing Auto repair work without breaking the bank. You will not be taken advantage of. read more

Manager was awesome great attitude..... Prices are way out of hand...... being a big named brand company, why can't you help the little guys? Needless to say, I fixed my car for 1/4 the price, going elsewhere now even for tires. read more

The staff was quick to ger my vehical looked at and made the repair faster than I expected. I had a front left wheel bearing out and it was noisy. Got it fixed for a very reasonable price...not to mention it was lunch time they had brought in pizza for the crew..and they offered me a piece. I would recommend this place to all. read more

I took my car in to get some new tires, I love Midas respect Ken the owner and his workers they treated me with nothing but respect so when I came to pick up my car and found my car unlocked I noticed an item missing I went to the office to let them know no course I was upset and usually the last person that was in the car is the one that you would talk to also but that technician had left. They assured me that the owner would get in touch with me when he got back into town yet this happened last week and I haven't heard anything back. It saddens me that as a customer I wasn't important enough to get this issue resolved. I'm not going to give a bad review I just wanted to remind you to remind the technician when they're done with your car to please make sure it's locked. Unfortunately since I wasn't a customer important enough to get in touch with I will need to find someone else to take care of my car. read more

I always worry about going to get my car serviced alone because I feel like most places will try to sell a woman more stuff then you need or just make you feel stupid for not knowing every little thing about your car. That being said, I decided to try Midas a few weeks ago because I got a coupon in the mail advertising $100 of brakes and something about tires. These are the two major things that I needed done so I went in. Not only did they take the time to walk me into the garage and explain what was urgent and what could wait or wasn't needed, but they also let me combine coupons and even cut a little off the total price when I ended up needing more work than anticipated! The overall wait for repairs took a little longer then I hoped, but they had a full house, so that's understandable.. Then just a few days ago I went in for them to check on one of the tires they had rotated because it kept going low. Turns out it was just a loose screw, but they made me feel at ease and didn't charge to tighten everything up! I'll definitely go back here for scheduled maintenance.. read more

Technician down right lied to me. I drive an fj with no dip stick for the transmission. Tech told me it was dirty and needed to be changed. Maybe they hire magicians. read more

Made an appointment for 8 am when they open so I dont have to wait. Get their and they tell me that they are an hour behind schedule and I would have to wait. I have a meeting to get to in an hour so I cant get it done. I ask the guy what is the point making an appointment if u dont honor it. He responds that it happens sometimes that they get behind. I understand that happens sometimes but they just opened up for the day. I wasted a half an hour of my morning and got nothing done to my car. I wont be going back their. Everyone you have been warned if u make an appointment dont expect them to acknowledge it. read more

Our vehicle was in need of some major maintenance and we knew it. We brought our vehicle to Midas and were very impressed with the service we received. We were treated with respect and were given a very honest appraisal of the work that needed to be done. Ken, Bob and Joe were so wonderful to work with. I highly recommend the shop to anyone who is looking for honesty and fair pricing. What a great experience! read more

I received great customer service at this Midas when I went to get my lowered car aligned. They didn't charge me any extra fees with the price special going on and actually gave me a student discount! Not too often you walk out of an auto shop paying less than expected. read more

Ken and crew are the best! I have brought all 4 of my vehicles there over the last couple years for tires, brakes, catalytic converter and just about everything else. Ken has fixed it quick and right the first time. His prices are fair and there are coupons. read more

These are some of the most stand up individuals I have ever met. I know the phrase "an honest mechanic" seem like an oxymoron now a days but these guys are really something else. I've dealt with the fine fellows at this Midas a few times now and each time has gone very well. They've never attempted to rip me off and trust me it's something I've become pretty adapt at checking for. But what impressed me even more is how they've treated my Grandma. They treat my Grandmother like family, they make sure her car is safe and running well, and the GM is always very very kind to her when she comes in. Honestly, these are the only people I trust with my vehicle other then myself. read more

I called for a "ball park" estimate for a front brake job on my truck. I told them I wanted new rotors, and top of the line everything. The ball park was $280.00 over the phone. That was their hook. Sounds good right, well it was, I got there and it was $530.00 for the front and $700.00 for the back. The back was high because the rear seal "looked like it was going to start leaking". It look like, not it was leaking. You can count on Midas to find several things wrong besides what you are there for. There are several very reputable places to go in Manteca that you can trust, Honest automotive, precision auto, ect.., that hire experienced people that do not have to pad the bill. Oh yeah, Midas charged me $49.99 to up their estimate from $280.00 to $530.00. Midas has gotten the last penny they will every get from me and they can count on me to be a cheer leader against sending anyone there. I have lived in Manteca since 1985. I have 3 cars,a motorhome and 3 kids with cars. They have gotten some of my business in the past, but that is over. read more

About three weeks ago we took my mom's car in for service ( front and back brakes, tire rotation and oil change). We were going on vacation to Southern California and wanted to make sure all our bases were covered. You supposibly pay for peace of mind, but we came to find out this was definately not the case! On the day we were planning to head home (Saturday 3/15) our car started making funny noises. Initially it sounded like we had a flat, but quickly got louder and louder and started to shake as we went 50 mph and higher. You can just imagine the stress of driving in LA traffic with a car that feels like its about to fall apart. Let alone we had children in the car!! To make a story short, we had to stay in Southern California an extra 2 days because we had to take it into a Sears shop Sunday morining. They helped us as much as they could (Thank You Sears) but were not ablt to fix the complete problem. They told who ever worked on that car last did not tighten the bolts and the loseness ruined the rim among other things. By the time we were able to make it home late Monday night, we were out about $700 in car repairs, $450 in extra hotel stay, and not to mention a loss of a day of work for both my mom and I. We went to Midas Tuesday afternoon to speak with the manager, Mike. He told us he would speak to the owner and get back to us before the end of the day. That evening he called to inform us his owner had been too busy to talk about it and the owner would give us a call by Wednesday. It is Thursday and we have still not received as much as a "I'm sorry to hear this happened to you". I am so completely frustrated and agered by there lack of professionalism and lack of quality work!! We trusted our car to them and this is what we get in return? They should really count there lucky stars nobody was hurt because then they would have alot more than just a bad review and being reported with the BBB. For your safety and the safety of others, please DO NOT take your car to this Midas!! read more

Very Pleasant Experience. Professional folks. Although not a good waiting room, there is a place right around the corner serving eats and many televisions. They will tell you where it is at. read more