Bree has been my dog's groomer for years. Although I rarely make any changes to his cut, she still…read moreasks every time he gets dropped off. She does a lovely, thorough cut. Even between cuts, I get compliments on his grooming. I really like the fact guests can see the the tables where the dogs are groomed, and they send grooming reports that include a photo & your next booking.

Yet another great experience with TTITC. I've been bringing my pup Kiva here for about two and a…read morehalf years now, and I'm grateful for the care and attention they give to my now 13-year-old girl. She has some mobility challenges now and they have adapted to her needs, noting last time that she's having a harder time standing through the whole grooming appointment and needs the support of a belly band. Which is true. I've done all sorts of things to adapt to her hind quarters weakness and partial paralysis and I'm really thankful that her groomer has done what they could to help her, too, without my having to ask. As usual, she came out looking good and smelling good -- I love that they don't use heavy perfumes and whatever they do use just leaves a nice pleasant, fresh smell. She's silky soft after every groom, and she clearly feels good about her time there since she always comes out smiling and prancing when she's done (feeling fancy, I guess). Great business and great people, friendly and helpful, super glad I found them. It doesn't hurt that they're only five minutes away from home but I'd bring Kiva here even if we had to drive a bit!

Peanut & butter look perfect. Im so happy with service. Staff were so friendly. Place was clean…read more Will go again.

Everything went well! My girl is a Goldendoodle and was scheduled for a teddy bear haircut at 1 by…read moreHeather. Friendly staff, efficient with time (accepted us in even 20 mins prior to scheduled groom time), straight to the point, communicative (and affordable (under $100 for doodle bath/groom package).

Arrived before the arrival time, which we appreciated, and were ready to go straight to work to…read moretake our dog. For context; our dog is an Australian shepherd weighing 40-50lbs, doesn't like the blow dryer. Our dog came out looking beautiful, well groomed, smelling fresh, and wearing a cute bandana. We also requested a trim, she has a double coat so they didn't over do it per our request. It was our first time using Wow! My Dog, and the team was great in communicating with us.

Wow! This is hands down the best grooming Winston has ever had! Thank you so much, Patricia, for…read moremaking him look like the cutest little rock star, pumpkin, sweet cake! We have officially found our new groomer. The booking process was super easy too, which made the whole experience even better. I couldn't be happier, highly recommend!

They always do a great job with my mini Aussie Price is…read morereasonable and I like that they give discounts if paying with cash. Salon is close to where I live so it's convenient and they always provide great customer service. Would recommend

I'm glad to hear that most people have had a good experience here (as I have had at other Lush Spaw…read morelocations in the past) but our first visit to the Santa Clara location was not a great experience and how it was handled was even worse... We took both our dogs in (German Shepherd and a schnauzer) for a bath service and de-shedding for my Shepherd, "Z". I let them know our schnauzer can be bitey with his feet/ears and to take whatever precautions necessary and that Z is pretty good, just very anxious. When I picked them up, the staff mentioned Z "freaked out" when they tried to use the blower and hurt his lip trying to bite the nozzle. I checked his face for some kind of abrasion or cut but didn't see anything. Very long story short, later that night we found he had broken one of his top canine teeth almost in half and the jagged edge was cutting his interior lip. A few rough days for Z (and us) waiting for vet appointments and $8,000.00 later, he had to get a root canal under anesthesia. I understand that accidents happen but also don't feel that Z was properly handled as they could have attempted a different method of drying/de-shedding him, rather than presumably continuing a method that stressed him out. When I first called the manager "Aqua" to bring this to her attention, she was very empathetic and professional but this manner did not continue. She said they would check the recording of his grooming to see what happened. We then played phone tag for a couple of days before she completely stopped answering my calls, texts, and voicemail attempts. This was the most disheartening part for me because even if they had responded saying everything looked fine on the recording, it still would have felt better than literally being ghosted by a "professional" business. We didn't get a call back from her until I called her from my partner's phone, whose number she didn't have. That pretty much confirmed she was purposely screening me. While speaking with my partner, Aqua sounded much more defensive while saying there was nothing concerning seen on the recording and admitting they did not complete the services paid, but ultimately gave my partner her email and the email the owner reviews to further discuss the issue. If nothing was seen on the recording, why wouldn't they have just responded with that in the first place? At least that's how it came across.. In the end, they refunded me Z's bath service (as requested) and didn't bother responding to our email. I really just wanted to advocate for my dog and hoped the management/owners would care that this happened, possibly due to their negligence, but was met with a different interaction. I truly hope they take this experience as an opportunity to further counsel their groomers on proper handling of anxious dogs. FYI - This isn't the first severe incident I've heard about occurring within their business since this happened but can't personally speak on the others.

I always take my dog here, Mr poker. There's always availability same day and prices are…read morereasonable. Highly recommend:)

AVOID THIS PLACE AT ALL COSTS - NEGLIGENT AND CRUEL I would…read moregive this place zero stars if I could. I had an 11:00 AM appointment for a full-service groom for my puppy. Their website states the service takes 1 to 1.5 hours. When I dropped her off, they claimed it would take 3 hours because they were fully booked, but said they might finish earlier. I even specifically asked if they could transfer my puppy from her small travel bag into one of their larger holding cages so she'd have room to stretch during the wait. They agreed. When nobody called me with an update, I came back at 2:00 PM (three hours later). Not only had they NOT EVEN STARTED grooming my dog, but what I found was heartbreaking and infuriating. Instead of putting my puppy in the spacious cage, they stuffed her travel bag inside the cage with her still zipped up inside it. She was trapped in her travel bag for three straight hours. Because she was zipped up in the middle of a chaotic room with tons of other dogs getting groomed around her, she was completely terrified. When I walked in, she was barking non-stop and visibly stressed out out of her mind--and the staff didn't care at all. They completely ignored her distress. To make matters worse, they didn't give her a single drop of water. The moment I got her out, she drank water like she was completely dehydrated. They left a helpless puppy traumatized, neglected, and ignored for three hours while lying to my face about their timeline. This place does not care about animal welfare; it is an assembly line that treats pets like baggage. Do not trust them with your fur babies. Absolute worst experience ever

I LOVE ART PET! I've used their services twice so far. Juliana Dantas is FABULOUS!!! I couldn't be…read morehappier with both her grooming skills and her gentleness with my nervous rescue dog. The cut and style lasts a long time (much longer than past providers.) A bit of mystery to me, but other family members have commented the same, unprompted, so I feel safe in saying I'm not imagining it. Thank you, ART PET, for bringing Juliana to us, for making my life easier, and for keeping my dear pet happy and looking beautiful!!

We had a good experience with this mobile grooming service. It was easy to schedule online and the…read morecompany reached out via text message to confirm and communicate any scheduling changes, which was very convenient. The groomer arrived earlier than initially expected which worked out nicely for us. (He reached out via text the morning of to see if he could come earlier.) Upon arrival he was kind, personable and so good with our pup. She took to him pretty quickly. This was our first grooming experience ever. And I didn't realize how valuable it would be to have someone come to your home, greet your pet and groom them onsite, but it was such a time saver for us. It allowed us to do some much needed home maintenance with the pup out of the house. I received a text when the groomer was done and then shortly after there was a knock on the door with our freshly groomed pup. I do have to note that the shampoo products smelled strongly. It was a good smell but a bit overpowering, at least for our liking. Overall, we had a good experience and would recommend.

We have coming here for years and love the care and the cuts that we get. I have an older dog and…read moreI loved that she knows his preferences and works with them! Fantastic place and people!

Our 14yo spaniel rescue mutt Kirby is a very sweet boy who absolutely hates baths, grooming, and…read morebeing left in a kennel. He is a very difficult client, even with some prescribed medical help from our vet. And yet, Maggie is still very sweet and patient with him. As much as Kirby hates grooming, it's clear he's more comfortable once his over-the-top fluffiness and shag is cleaned up. Having a groomer like Maggie we can go to helps with our anxiety of the experience as well. We're so glad we've found this spot since moving to the Bay!

The lady is rude and very defensive. She does not know how to handle dogs. She said she can groom…read moreour dog but then when I came back home, she called me to take our dog because she "thinks" he's going to bite her and she is scared... why are you grooming dogs when you are afraid of dogs...???

Great service for my goldendoodle! We are regular at this…read moreplace My dog is ready for the hot summer :)