I had a problem with the tv cable for a few weeks. The service technician, Emerson, troubleshot…read morethe problem very thoroughly and would not give up until he resolved the tv cable outage in my complex. Emerson is very knowledgeable and good at what he does. I recommend him and Spectrum very highly. I have been a customer of spectrum for a number of years and they were always very good at troubleshooting my problems through the years.

Should've read the reviews before starting service but salesperson (I didn't get his name) lied to…read moreus that we would receive a certain amount of rate and when I checked on-line it was $40 more. Tried to call corporate and complain but all they can say is "go back and talk to whoever quoted you" and "it is what it is". Very frustrating and do not understand how they stay in business by being untruthful. I cannot go back to the store now but I'll be canceling service as soon as I get back. Be aware of these scamming salespeople

Shady representative…read more Damien who seemed to be professional and caring was in fact untruthful and treated my concern with a backwards attitude. I entered the store to add a few devices onto my plan and later on found that I was going to be charged for a device I had never received. After reviewing my bill and noticing the unrecognized device, I called the store and spoke with Damien to explain my concern. He proceeded to tell me that the device is not on my bill even when I could clearly see that the device was on my bill via the Verizon app. He then assured me that I will no longer be charged for the device and that it will not be present, and he also promised a $150 credit towards my next bill to compensate for the unexpected charges. It's been about 2 weeks now and I still have that same device showing up on my next estimated bill. Not only that but he never documented that the $150 credit was to be applied towards my next bill. I found out all this after calling Verizon directly. Not only that, at the time I had the authorized devices added onto my plan, he had applied a promotional credit of $220 and did a reversal of the credit the same day! What a scummy move. Again, all of this was brought to my attention after calling Verizon directly myself to figure what went wrong. Avoid this store and any kind of interaction with Damien. He will smile in your face but is quick to stab you in the back. Damien you have waste so much of my time, money and energy. Go flip some burgers or something because clearly being a representative is not a suitable job for you with that attitude you gave me when I had confronted you with your mistakes. I know my review might not change anything about the store or Damien himself, but I do hope that this will help anyone from being unfortunate enough to endure the same inconveniences I had to go through.

Fast and efficient customer service. Kudos to Jonathan for amazing amd informative service!read more

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

Very good, detail oriented and helpful i in troubleshooting. Honest and knowledgeable…read more very satisfied

Cityside came through. We are the first house in our neighborhood to install fiber and the blackbox…read morewas hidden under an artificial turf. After the first technician located the source, rest of the process went smoothly. For the inside equipment installation, Manny, who is friendly and professional, did an excellent job on a Saturday afternoon, finished the job in less than two hours and walked me through the setup. Thank you for the great service.

Comprehensive networking and IT with excellent customer care…read more I used Netexem to design, build and install the computer system and VoIP phone system and all other electronic system in my new office.

If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small…read morebusiness for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!

This goes out to the entire staff from MAY 6, 2026. Never have I ever seen such a lack of effort to…read morework/help/stop scrolling and these were not young people working during this shift. Couldn't be bothered for much, no energy effort. Super surprised at how bad service was. This is for the 5:20pm ish team. I get that already bringing in the device to port over from a different VZW must've been disappointing to not see me as a walking commission but the complete lack of effort to assist. Wanted $30 for what the Whittier store said would be free, walk into any store. BEG CORPORATE TO SECRET SHOP THIS location, trim all the dead weight because these folks are not there to work or even stand up. Really expected more; DO NOT GIVE THIS LOCATION YOUR BUSINESS. Bummer first impression with a new provider but lesson learned, never again here. Wasn't even attempted to be sold a case or screen protector and they saw me with a naked iPhone 17 pro like what the heck guys. Just clock out for me if you aren't here to work. Just check cameras on date and time provided in this review

First time I have ever done a review. I see low they low…read morereviews already do not come here. Immediately came in non of the reps have a personality at all. Because my nick name was in the the account and did not match my drivers license they would not replace my broken phone. We have 18 phones on this account. Did this at another location just 2 weeks ago no issues. I can see why all Corporate Verizon stores will close down Go to a non corporate store they will better service you. Love the one in Garden Grove on Harbor and Garden Grove Blvd. Good bye Verizon!! In with T-Mobile Again reps had zero personality.

Walked in to inquire about tv/internet service and Peter was very knowledgeable and informative…read more It was a great experience and I walked away with everything I wanted and more. Will definitely recommend friends and family for all home service needs!

From the owner: Home Connect, serving the Los Angeles and Orange County areas since 2015. We pride ourselves in…read moreproviding the best service and entertainment experience to our customers.