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    Modo Optometry

    4.7 (157 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 weeks ago

    Services - Modo Optometry

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Modo Optometry Photos

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    Recommended Reviews - Modo Optometry

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    Customer Service...
    Brent B.

    9/9/22 TLDR: They really don't care about you, and wont help in a pinch. I was recently out of town for four days to attend a wedding in northern California, and realized upon arrival to the hotel that I'd forgotten to bring extra daily contacts or spare glasses. Concerned about the prospect of wearing the same one-day contacts for four days I called Modo (where I normally go), thinking that they've had patients in this situation before and could offer advice. I first left a voicemail 30 minutes before they opened at 10am, at around 12pm I still had not received a call back and called and left another voicemail. Two hours and still no call I texted them asking if they were even open because I've left two voicemails and received no callback. I finally received a callback from the desk at around 3pm, five hours, two voicemails and a text message later. I explained the situation to the staff member who looked up my information and advised that because my contact prescription had elapsed in June (3 months prior) they were unable to help, that the doctor under no circumstances would extend the prescription until I had another office visit. The best they could do is send my eyeglasses prescription so I could have another pair of glasses made, which the staff member said could "be a souvenir from my trip". No other alternatives given, no other help offered, just to go get another pair of glasses made for the three days left that I was out of town. The reasonable thing to do would have been to book a new contact appointment for the coming week and offer to extend my prescription (which hasn't changed in 10 years) for the three days so I could get just a few contacts for the weekend. Or at a minimum offer some advice on how to get through the next few days with just the one pair of dailies. But no, they really did nothing to help. Thanks for nothing Modo - you can cross me off your patient list.

    So elegant and clean!

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    5 years ago

    Been coming here for years. They are so kind and efficient. Love dealing with the owner, Armen. Truly exceptional service.

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    Ask the Community - Modo Optometry

    What do you charge for a routine eye exam?

    Hello Tamala, Our fee for exam is $120 out of pocket. If you have insurance, it would be whatever… Read more

    View All 2 Questions

    Review Highlights - Modo Optometry

    The store has a very welcoming environment and the staff, Armin and Andrea, provide excellent customer service.

    Mentioned in 36 reviews

    Read more highlights

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    Pacific EyeCare Center

    Pacific EyeCare Center

    4.4(219 reviews)
    1.3 mi

    Pacific Eye Care is now operated by Total Vision. I did not know this, all the signage says Pacific…read moreEye Care or I would have gone elsewhere. Now, this review is not about their Optometry team, they might be great, I have no idea. I went in with a prescription for 3 glasses, needing 5 total. There selection was pretty good, not great, but I can't see so I really needed these glasses. They are a tad pricey, but that was also okay, as they promised me these glasses would be ready in a week and a half. I said, I'll give you two weeks, can you do it. I can't drive, I can't read. They promised that 1 and a half weeks would be plenty of time. Right. Almost a month later I called them and I got the "we were just about to call you" line, which you know is always false. They said my last pair just came in. I asked why they had not called when the first pair came in as I was very clear I could not drive or read. I got silence. I went in to get my glasses and waited close to 20 minutes Just for them to be fitted and put in a case. Now when I finally saw someone she was great, thus the 3 and not a 1 rating. She took care to fit the glasses right and put them all in cases--not the cases I thought I would have like the ones with the name of these expensive designer glasses I bought, but whatever. I won't be back. Don't make promises you can't keep, if there is an issue call the customer and don't make them call you, because having my husband drive me around is just so much fun and not at all a waste if his workday.

    The doctor, receptionist and the staff member after check-up were kind and professional…read more Unfortunately, our experience with Christina was very disappointing. She's not welcoming and unprofessional, especially in her interaction with children. This was the first time we encountered staff who were rude to kids, and because of this experience, we have decided not to return to this clinic.

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    Modo Optometry - optometrists - Updated June 2026

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