Absolutely horrible, they don't clean the griddle whatsoever so your food has the last 20 orders burnt on to it as well and it just tastes like straight charcoal. I usually don't leave reviews but THIS is ridiculous I went out of my way to create an account just to leave this review. read more

Moe's Southwest Grill - Mexican Near Me - Norfolk, Virginia

Man when I tell you I'm full as a tick. UM Mose's needs alight side to their menu. A co-worker said hey let's take a walk and grab something to eat. Sure been in the office let's walk. Little did I know the walk was to prep me for the amount of food that was given. All I wanted was some simple nachos nothing major. When we leave and get back to the office to sit down and partake. I have nachos loaded down then a bag of chips and queso then another bag with chips and guacamole . Mind you the whole time they are preparing my nachos my co-worker is talking. I think I ate a small dent in my nachos and I'm stuffed. I need a nap cause this food got me in a straight coma. I haven't eaten here in years. The staff were great friendly and the place is clean very low key. But dang I need a whole entire nap. read more

Moe's Southwest Grill - Mexican Near Me - Norfolk, Virginia

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Honestly, going here is just gambling. You never know which staff member will make your bowl. The worst will give you about 1/4 the food versus the best. In conclusion, why go here when I can get more food for less money at Chipotle? read more

We ordered through Uber Eats-6 tacos and a taco salad. Each taco came in its own bag of chips, 5 of the 6 tacos were made wrong. Why do we need 6 bags of chips-no queso, 4 Moe's sauce containers and the cayenne sauce & salsas were missing. Definitely not worth the 50.00 price tag. My kid could only eat one of the taco's! read more

Had a great experience in there today. There were two black guys and a taller white gentleman. The taller guy was super professional and kind, the younger guy was hilarious and made the experience fun, and the older black gentleman honestly made my day with his kindness! The burrito was great, perfect fold on a massive pile of food! Just an awesome experience 10/10 would recommend! read more

I'm a flight attendant and make a list of overnight locations that have a Moe's and Norfolk now has the top spot on my favorites! Great and friendly service, a big and very clean dining room, and the food was perfectly cooked! I grew up loving Moe's so it's great to have some familiarity on the go, this one did not disappoint! read more

I haven't had Moe's in years since discovering Chipotle and Qdoba. But this new location was a short distance from me so I decided to check them out. The new location is bright, clean and spacious. I was greeted right away by Marley, who was very pleasant and patient with me as I skimmed through the menu and made my choices of toppings for my close talker taco salad. The plus side Moe's has over the other chains is that they offer free chips. They also have a selection of salsas you can help yourself to. The pineapple salsa was my favorite! This visit made me remove Moe's from my list of no-gos, I'll be back! read more

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Came in wanting to try moes for the first time in a long time, the lady making my freinds burrito was extremely rude. food was good. will come back soon. read more

I ordered Moe's off the website for Moe's Mondays to try every 4-5 years or so to see if anything has changed/gotten better...but nope. At least the drink machine was good. The lady at the counter was nice when I picked up my food. I ordered the Homewrecker burrito...and paid extra for steak. I believe it was $1.99...I literally saw/tasted 2 pieces of steak. TWO. If you are only getting TWO pieces, why are you paying extra for it...? I want to see the steak in it if I'm paying extra. My suggestion would be to order it in person, that way you can see what they are doing. read more

The food has gotten a lot better over the past year and more consistent with their opening and closing times.

Decided to go to dinner and was craving a Mexican bowl. The atmosphere was very inviting and very clean. While ordering, I appreciated the workers friendly and welcoming attitudes towards customers. Despite the small portions, I still enjoyed the meal. The ingredients were fresh and the steak was amazing. I love the free chips and salsa and really enjoyed the queso. If you are ever craving a nice Mexican bowl or burrito I can't help but to recommend the local Moes. You will not regret it. read more

New Moe's on Granby Street! It's on the corner of Granby and City Hall Avenue. You won't miss it. It's the two-story fast Mexican food, your-meals-created-in-front-you, spot. Yes, two floors! They offer: Nachos Burritos Tacos Burrito Bowls Salads "Stacks" - all the fillings stacked in two crunchy corn shells, wrapped, & grilled. The main topping options are: Chicken Tofu Ground Beef Veggie There are 20+ FRESH INGREDIENTS : Not listing all of them, but some: seasoned rice, shredded cheese, black or pinto beans, pico, different sauces, and tons of fresh veggies. The price range is $7.99 - $9ish, plus extra /upcharges for any upgrades of course. You get free chips and salsa with every order though. And don't forget the salsa bar! The place is nice, the workers are efficient, but I'm docking a couple stars because a few of the salsas were very low/close to empty around lunch, and the food was lukewarm, and my walk was less than a block away. I hope to review again with an upgrade. I'm sure I will. This is a new spot and nice addition to this area of downtown Norfolk! Review #16 of 2019. read more

Moe's Southwest Grill - Mexican Near Me - Norfolk, Virginia

"Welcome to Moe's!" How did we ever survive the days before popular, chain, Tex-Mex restaurants came to town? It's a mysterious matter that we may never know the answer too (Taco Bell, you're not included here.) Well, I'm glad we get the perks of Chipotle, Qdoba, and Moe's in our area - and to those who don't, may you one day know the greatness that is cheap, Tex-Mex. Moe's definitely takes the number one spot when it comes to fresh, not-quite-authentic, Mexican takeout. This new location is such a treat to Downtown Norfolk. Since everyone was so excited about going once it opened, I figured I'd jump on the bandwagon too (my office is LITERALLY directly across the street.) So, it was packed when we visited, as is all of Downtown Norfolk when a new restaurant opens. Upon entering, we were greeted with the signature "Welcome to Moe's." The location has a pretty industrial ambiance, but that's more than likely due to the recent construction. I ordered the veggie nachos and the prep team was awesome and thorough. It was a little difficult making our way through the line though with all the busyness, loud chatter, and loud music - more than a little overwhelming but again, that's the con of being a new restaurant Downtown. My party and I decided to eat upstairs and it was cool despite the obvious insulation in plain sight that was a little grotesque. But again, new construction. Overall, the food was fresh, really fresh and delicious. I will return again to see if there's more progress with the building and to try them after a few weeks (when it's less busy). Hopefully the quality and service doesn't decline after the grand opening season, like so many restaurants do. read more

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This was definitely an interesting experience!!! Lol. For starters, all the employees make sure that each customer is acknowledged as soon as you step thru the door. The service was fast and to top if off, the machines were done so EVERYTHING WAS ABSOLUTELY FREE!!! All the ask was that we come visit again which is NOT a problem at all!!! I will definitely come again!!! Thanks for the excellent experience MOE'S !!!! You guys rock!!! read more

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Don't not eat here, stopped in for a meal before hitting the gym & employee is putting half serving sizes in the bowls, idk if she's new or whatever but she's not serving customers the proper amount of food. This location has gone to trash & I wouldn't feed it to a dog! read more

I have walked by this place so many times and decided to finally stop in and check it out. It's a good place to grab a quick bite to eat. The gentleman that helped me was extremely nice and had some of the best customer service I've witnessed before. Everything was made very well and had good flavor. Great place to check out! read more

I love Moe's but this business has ruined my experience. First off, I have to fend of several irate homeless people just to make it inside (I'm sensitive to their situation, but I don't think I need to be harassed for cash every single time I walk into your store). Last time I went, I got like literally half a scoop of everything on my bowl from the kid who was obviously starting his first day there. I said something about this, and the manager responds by saying that corporate has reduced the serving sizes. I don't give a shit, reduce your menu prices then. Terrible business, just go to Chipotle read more

Walked in with a warm "WELCOME TO MOE'S" and I smiled. Super geeked they opened this new location. Y'all already know MOE'S food is legit. I'm going to be here ALOT! read more

Walked in to get a drink at like 806 PM on a Saturday to get told they are closed. Maybe lock the door.

Ordered takeout and payed extra for a side of queso. Picked my order up and checked to make sure everything was in there. Didn't see any queso, went to the counter and told the girl working the side of queso was missing. She told me no it's in the bag. I said okay and went home and of course, no queso. read more

Haven't had this in years, so we decided to stop in and grab food. The man taking the order could barley be understood because of his mumbling. My wife started ordering and asked what type of rice there was, seasoned and cilantro lime. She ordered cilantro lime, he put seasoned all the while he started talking to the female worker there. She corrected him and he came back with no you said seasoned. We both had to tell him no she said cilantro lime. To which he rolled his eyes and threw out the food to start over. When did customer service go so bad? Then when leaving there was another employee right outside the door smoking. Plus the dirty looking gas can on the counter asking for tips for gas money. I understand asking for tips but dont have a dirty looking gas can where you place food. Customer service absolutely horrible. read more

Walked here with my kids from our hotel nearby. The service was great and the food was all good! I really appreciate the amount they put up with my kids being picky about food and the fact that every 20 seconds I had to stop ordering to tell my triplets to sit down. Very patient staff! Restaurant was clean and cheerful! read more

Great deal for amount of food given! I'm a big fan of the free chips with every purchase and the daily deals offered. The queso is better than Chipotle's! 4 stars because the service could be improved. Staff could be more welcoming and friendly. read more

The staff was incredible. Like I felt I was in the Middle East with the level of service.